140 results for Customer Service Manager

Account Manager We're looking for an Account Manager to join a leading provider of managed IT services who are dedicated to delivering exceptional technology solutions to our clients.They pride themselves on fostering strong client relationships, driving innovation, and achieving tangible results.Position Overview:We are currently seeking a talented and driven IT Account Manager to join the team. The ideal candidate will be passionate about account management and sales, with a strong technical aptitude and a genuine desire to prioritise customer satisfaction.Key Responsibilities:<ul><li>Manage a portfolio of clients, building and nurturing relationships to ensure client satisfaction and retention.</li><li>Proactively identify and pursue sales opportunities within the existing client base, while also assisting in identifying future technology requirements.</li><li>Demonstrate technical proficiency in understanding and articulating our managed IT services offerings to clients.</li><li>Collaborate closely with internal teams to ensure seamless delivery of services and resolution of client issues.</li><li>Stay abreast of industry trends and developments to provide strategic guidance to clients and drive continuous improvement.</li></ul>Requirements:<ul><li>Proven experience in account management and sales, preferably within the IT industry.</li><li>Strong interpersonal skills with the ability to effectively communicate with clients and internal stakeholders.</li><li>Technical competency and a willingness to learn and adapt to new technologies.</li><li>A proactive and results-oriented mindset with a focus on achieving customer outcomes.</li><li>Previous experience in managed services or a related field is highly desirable.</li><li>A passion for identifying and pursuing new business opportunities is a definite plus.</li></ul> Salary and Benefits:<ul><li>Competitive base salary starting at $100,000 per annum, commensurate with experience.</li><li>Additional commission structure based on performance.</li></ul> If you are looking to take the next step in your career and join a dynamic team dedicated to client success, we want to hear from you! Apply now with your resume and cover letter detailing your relevant experience and why you would be a great fit for this role. Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QW1iZXIuTmlja3Nvbi4zOTE2NC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Customer Service Representative The CompanyRobert Half are proud to be partnering with our client, a leading manufacturer in Melbourne's East, committed to delivering excellence to their customers. Our client's mission is to provide top-notch solutions and build lasting relationships with their valued clients. They believe in fostering a positive work culture that promotes collaboration, innovation, and personal growth. The RoleAs a Customer Service Representative, you will be at the forefront of our company, acting as the primary point of contact for our customers. Your role will be to listen, understand, and address their needs while providing exceptional service and support. Whether it's answering enquiries, resolving complaints, or offering product information, you will play a pivotal role in ensuring customer satisfaction and building brand loyalty. Responsibilities of the role include: <ul><li>Customer Support</li></ul>Respond to customer inquiries via various channels (phone, email, chat, or social media) in a professional, friendly, and efficient manner. <ul><li>Problem Solving</li></ul>Address and resolve customer complaints or concerns effectively, ensuring a swift resolution to maintain customer satisfaction. <ul><li>Product Knowledge</li></ul>Develop a comprehensive understanding of our products/services to provide accurate information and advice to customers. <ul><li>Product Knowledge</li></ul>Assist customers with placing orders, tracking shipments, and managing returns or exchanges. <ul><li>Upselling & Cross-selling</li></ul>Identify opportunities to promote additional products/services to enhance the customer's experience and meet sales targets. <ul><li>Documentation</li></ul>Maintain detailed and accurate records of customer interactions, transactions, inquiries, and feedback. <ul><li>Collaboration</li></ul>Collaborate with other departments such as Sales, Marketing, and Technical Support to address customer needs effectively. <ul><li>Continuous improvement</li></ul>Stay updated with product knowledge, industry trends, and customer service best practices to continually improve service quality.Your ProfileTo be successful in this role, you will have the following: <ul><li>Strong customer service experience</li><li>Excellent communication skills</li><li>Strong problem-solving skills.</li><li>Solid understanding of Microsoft Office Suite</li><li>Strong computer literacy and data entry skills</li><li>1-2 years' experience in a similar role</li><li>Experience with using CRM systems.</li><li>Solid multi-tasking skills</li><li>Collaborative attitude with the ability to work effectively in a team-based environment. </li></ul>Apply TodayPlease send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06830-0012982944EMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjIyMDAxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Technical Support Role <table width="680"><tbody><tr><td width="552"> Join a globally recognized Financial Trading organization employing over 600 staff across Australia and join the tech team who are are responsible for providing their customers with high quality technical support. Currently, they are recruiting two Support Analyst to be a part of their team with the opportunity to have a 4-day working week. This role offers a competitive salary, guaranteed bonuses, and flexible working. THE ROLE The Technical Support Analysts recruited will be responsible for the troubleshooting to external customers ensuring connectivity and application functionality for numerous financial trading systems. As this role is open to junior technicians, training on inhouse applications will be provided. Working in the financial services sector is not essential however an understanding of financial markets is. Responsibilities include: · Troubleshoot and resolve issues relating to customer network access and network connectivity issues.· Troubleshoot and resolve customer's network performance issues· Providing user and functional support to customers· Support network infrastructure.· Customer user account creation, modification, administration etc.· Aiding customers with connecting to the trading platform.· Offering new and innovative technology solutions to customers YOUR PROFILE This role would be the right fit for an enthusiastic individual who has excellent customer service skills whilst being able to demonstrate logical problem solving / troubleshooting skills and is looking forward to kick starting their IT career within the financial services & trading industry. The following is required: · Proven experience in previous IT Support / Network Support· Show fundamental networking knowledge with TCP/IP, routing protocols etc<ul><li>Excellent customer service & communication skills</li></ul>· Displays willingness to learn· Understanding and having an interest in Capital Markets / Trading is recommended · Resilient, hardworking, and motivated personality There are two role both offering between $85K-$95K plus super - depending on experience. </td></tr></tbody></table> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TWFyaWFtLklza2FuZGFyLjYxOTY0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Technical IT Trading Support | Financial Trading <ul><li><table width="680"><tbody><tr><td width="552">THE COMPANY: This company is a well-known and high-profile Financial Trading organization.You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers. ROLE & RESPONSIBILITIES As the Technical IT Trading Support, you'll be providing level 1 remote support & troubleshooting to external customers to ensure connectivity and application functionality across a number of financial trading systems. Extensive ongoing training on company specific in-house applications will be provided. This is an initial 12 month fixed term contract with strong potential to become permanent. Responsibilities include: <ul><li>First line support to customers who are using the firm's trading systems.</li><li>Monitor and maintain customer connectivity to these systems.</li><li>Troubleshoot, triage, resolve customer issues + collaborate and escalate to internal teams to resolve customer issues. </li><li>Issues include: network access, network connectivity & network performance problems; user account admin; software functionality queries; production or development issues etc</li><li>Involvement in customer readiness + awareness surrounding product releases/upgrades etc.</li><li>Conformance testing with larger customers when changes are made to their systems.</li><li>Shifts rotate between are 7am-3:30pm; 8:30am-5pm and 9:30am-6pm (Monday - Friday).</li><li>Hybrid working (3 days in office, 2 days WFH) upon passing probation.</li></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for an enthusiastic customer service champion who demonstrates logical IT problem solving / troubleshooting skills who loves learning and challenges themselves. Ideal for someone with an interested in the financial services & trading industry. The following is required: <ul><li>Background providing Technical IT support & troubleshooting - e.g. IT Service Desk, Application Support etc</li><li>Display fundamental networking knowledge (TCP/IP, routing protocols etc).</li><li>Exceptional customer service and communication skills - verbal & written.</li><li>Demonstrate willingness & ability to research, absorb and learn new ideas/concepts.</li><li>Knowledge and/or interest in Financial Trading is highly beneficial.</li><li>Positive, hardworking, and driven personality.</li><li>Experience using a ticketing and CRM system.</li></ul>This is a 12 month fixed term contract role (permanent potential) located in the Sydney CBD and is offering $90,000 - $105,000 (including super) + bonus potential. *Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </td></tr></tbody></table></li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjM5MTY0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Recruiting Consultant/Research Manager | Legal,Risk,Compliance The Company Work for FORTUNE® magazine's #1 ranked recruitment firm in our industry, recognized as one of the "World's Most Admired Companies". Our philosophy is unique in recruitment; we operate with an 'Ethics First' approach, which serves as the behavioral framework for our relationships with employees, clients, job candidates, shareholders, and suppliers. Honesty, integrity, and professionalism are the core principles of our business and the individuals we hire. Central to the Robert Half business philosophy is that our recruitment services consultants only fill assignments within their field of expertise. The Role As a Recruitment Consultant/Research Manager within the temporary Legal, Risk, and Compliance (LRC) division, based in our Sydney CBD office, you will focus on building a best-in-class legal, risk, and compliance network, primarily across Financial Services and other highly regulated industries. You will stay up-to-date with regulatory and industry trends to provide suitable talent to our clients. You will be responsible for:· Interviewing specialist candidates weekly to assess suitability for specific projects or engagements.· Building an LRC network and relationships to create a bench of specialist project-focused professionals.· Tracking specialist candidates' end dates to identify top immediately available talent in the market.· Collaborating within a team environment to share ideas, information, and co-broker specialist candidates, as well as providing information leading to new business opportunities.· Taking the lead in providing new initiatives for improving processes and procedures to positively impact efficiency across the broader RH business. Accountabilities & Responsibilities: · Building solid relationships with clients and becoming a trusted adviser to provide interim solutions to fit their circumstances.· Building solid relationships with LRC candidates to understand their technical skill sets, motivations, strengths, career aspirations, and abilities.· Educating and offering advice to LRC professionals regarding marketplace trends and appropriate compensation levels. Experience Required:· A degree and/or Master's in Business, Accounting, Financial Services, or another related subject.· A minimum of two years of working experience within a recruitment, sales, financial services, customer service, or operational environment.· A competitive mindset with a desire to progress and develop. Applications:To apply, please send your CV via the apply button or email it directly to James Lindsay at <img src="https://counter.adcourier.com/a2F0aGFyaW5lLnNtaXRoLjk5NTIxLjEwNjc1QHJvYmVydGhhbGZpbnRsLmFwbGl0cmFrLmNvbQ.gif">

Office Coordinator The CompanyRobert Half are proud to be partnering with a global, innovative healthcare company in Clayton. The RoleOur client is on the lookout for a superstar Office Coordinator to join their high performing team. You will be part of a small, close-knit team, and will be responsible for the following: <ul><li>Process incoming sales and service orders, generation of customer invoices</li><li>Coordination of service requests</li><li>Liaising with freight companies with import and export of stock movements</li><li>Undertake weekly reporting of KPIs and other reporting as directed</li><li>Reporting and administrative support in business analysis</li><li>Reconciling & updating existing customer contracts</li><li>Order, distributing and stocking brochures and promotional items</li><li>Basic excel formula creation and use of the SAP system</li><li>Ad hoc assistance to the sales & operations teams</li></ul>Your ProfileTo be successful in this role, you will have the following: <ul><li>Be an office all-rounder type, happy to work in a small team or autonomously.</li><li>Ability to work well under pressure in a fast-paced environment.</li><li>Demonstrated ability in reporting and the use of an ERP systems, SAP highly desirable</li><li>Solid understanding of Microsoft Office Suite including intermediate Excel</li><li>Strong computer literacy and data entry skills </li></ul>Apply Today Keen to learn more about this opportunity? Contact Elise on 03 9239 8109.Job reference: 06830-0012976704HTBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjEyODc5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Business Controller Your Opportunity This is a rare opportunity for an experienced Accountant to be the focal point of all finance activities in the Brisbane arm of a globally PE backed business and take your career into an area that you might not have thought possible. You will use your strong finance knowledge to drive strategic outcomes and deliver on targets for growth, but this position gives you the chance to be part of something bigger. You will perform the role of Business Controller; where you will be responsible for all financial information and advice for strategic decisions, and one where you will manage Marketing, IT, HR, and Sales (a team of 6). You will report to an experienced General Manager; we've met them and they're brilliant in person - very down-to-earth, they know the business, and they're well respected in the business. They're also aware that they need you to help develop their experience in finance and in return, they will share their expertise and develop your knowledge of other areas of the business that fall under your guidance. And whilst you report to them, they are very keen to stress that they're looking for someone to partner with. Based in Milton, with parking provided, you will work in an outstanding location alongside a team of professionals that have developed a great culture. In addition, you will work closely with the Group CFO who is based in Europe and become a trusted financial advisor on Australian performance - this will also involve a trip within the next 12 months to their Head Office in the UK. You'll be joining a business that puts their customer first and they have created outstanding relationships with their client base; it's a unique environment that values face-to-face engagement, and they regularly host well attended company events. What You'll Do: Finance: you will manage all processes and procedures, making recommendations for improvements and implementing where necessary, performing month-end processes, working across budgets & forecasts, and providing detailed analysis on business performance. Your expertise and output will directly influence the strategic direction the business takes, and you will be crucial to the continued strong growth of the organisation - this involves presenting to senior leadership and then implementing your recommended strategies whilst maintaining team performance and cost effectiveness. You'll also, crucially, provide support and management to the rest of the business. This involves taking management of the Marketing, Customer Service, Finance & Admin teams; developing their performance, providing support and guidance, and in the case of Marketing, working closely with them to identify areas for opportunity, anticipating client needs and market trends, and working on strategies for growth (including brand visibility, promotions, events, and establishing market position). As a business they don't expect you to hit the ground running, they know that it takes time - they're a mature environment who are looking for the right person. Therefore, in the first month their expectations of you are clear; establish regular communication with the Group CFO to understand the current financial situation, assess the business performance and get used to their systems. Work closely with the GM to understand their offering, their products, and their client base - she will partner with you to get you up to speed. Finally, get to know the team; understand who they are and what they do - you'll be managing them, but this is a team environment, so relationships are key. Who You Are: You're an entrepreneurial, positive, and influential individual with a strategic mindset who has the skills and personality to lead a business. You'll be the face of Finance but also have daily interaction with clients; this is an environment where everyone works together. You will be someone who wants to learn and get exposure to areas of a business that a Finance person might not usually get - such as Sales. You will have prior team management experience and be able to speak and engage with every level of the business. If you're the type to want to sit in your office and crunch the numbers, then this isn't the position for you. In addition, we do need certain qualifications; you will be a fully qualified accountant (CA/CPA), probably currently operating at FM or FC level, and you'll be confident with systems / technology. Apply Today Submit your CV directly via email to Stewart Selwood on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjc0NjM1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Customer Service Representative The CompanyOur client is team of expert consultants who assist all B2B enquiries, this company is a large private enterprise and is a household name. The Role This role is responsible for providing exceptional customer experiences and solutions to all B2B customers to ensure their needs and expectations are met and exceeded, and that the reputation of the company is enhanced during each engagement. Some of the duties will include:<ul><li>Process customer orders in a timely / accurate manner</li><li>Respond promptly and courteously to customer enquiries</li><li>Respond to order changes requested by customers</li><li>Managing inbox orders and enquiries; responding as required</li><li>Update customer details within profiles</li><li>Advise customers of delivery timelines</li><li>Run customer reports where required</li><li>Process returns, credit and debit memo as required</li><li>Proactively re-enforce the terms and conditions of delivery criteria with customers</li></ul> About You To be successful in this role, you will have the following:<ul><li>Previous Customer Service experience or Call Centre.</li></ul><ul><li>Strong interpersonal and communication skills.</li><li>Eagerness to learn.</li><li>Ability to work under pressure and in a fast-paced environment.</li><li>Problems solving skills.</li><li>Experience within industries such as Manufacturing / Logistics is desirable.</li></ul> Perks and Benefits <ul><li>Positive company culture</li><li>Flexible working arrangements</li><li>Team of 11 - so the team is more collaborative with support</li><li>EAP access provided</li><li>Monitor and devices provided to take home</li></ul> Apply TodayPlease send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 3663.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06810-0012979901CSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuNjk4NzEuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Administration Officer The CompanyOur client is an Australian leader in commercial and industrial utilities management in Mount Waverley. They require an experienced Administrator, to assist with trade scheduling, service coordination and end to end project fulfilment.The RoleSupporting the Administration Manager, you will be required to provide high level customer service both internally and externally, coordinate, and arrange scheduling of job request, whilst assisting with generalist administrative duties. Key responsibilities will include: <ul><li>Provide high level customer service and assistance across the business, both internally and externally.</li><li>Management of local utilities and regulation documentation</li><li>Manage trade and equipment scheduling across various locations, effectively communicating with Site operators.</li><li>Invoice processing, Order distribution and Operational reporting.</li><li>Database and Email Management.</li><li>Action administrative tasks as required, such as raise purchase order request, assist with receipting, data entry, regularly review inventory and processing of invoices.</li></ul>Your ProfileTo be considered for this amazing opportunity, you will possess the following: <ul><li>2-3 years administration experience, ideally within the Utilities or Construction field</li><li>Strong organisational and project management skills</li><li>Attention to detail and accuracy in documentation.</li><li>Strong customer focus with the effective ability to problem solve.</li><li>Ability to work autonomously or as part of a high performing team </li></ul>Apply TodayPlease send your resume by clicking on the apply button or for further information, contact the Business Support team on 03 9239 8100.Learn more about our Mount Waverley recruitment services: <a href="https://www.roberthalf.com.au/mount-waverley">https://www.roberthalf.com.au/mount-waverley</a>Job Reference No: 06830-0012982910EMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjg0MzIzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Desktop Support Engineer The CompanyOur client is a well known and respected professional services firm who are looking for someone to join their team on a 4-6 week contract to help deliver a crucial project for the firm. You will be provisioning new laptops for the entire firm, therefore you must be okay to work onsite 5 days a week. The RoleAs a Desktop Support Engineer your will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for. Your Skills & Experience<ul><li>Excellent understanding of re-imaging laptop (Intune / SCCM).</li><li>Strong experience with O365.</li><li>Outstanding people skills.</li><li>Ability to problem solve</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul> About youYou are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. What's on offer? <ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on a critical project.</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job reference Number: 06810-0012969009 ASBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTM2NDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Branch Administrator | Manufacturing The CompanyRobert Half are proud to be partnering with our client, a global manufacturing organisation who specialise in producing quality cleaning and clearing equipment for all environments.With 19 sites across 5 continents, our client is a leader in their field and are expanding yearly. The RoleOur client is on the lookout for a superstar Branch Administrator to join their high performing team. You will be part of a small, close-knit team, and will be responsible for the following:<ul><li>Assist in managing invoicing and receipting purchase orders.</li><li>Undertake weekly reporting of KPIs and other reporting as directed.</li><li>Reporting and administrative support in business analysis</li><li>Reconciling & updating existing customer contracts</li><li>Some report creation and analysis of KPIs for techs, service advisors and customer sales</li><li>Basic spread sheeting and use of the ERP system</li><li>Occasional travel to sunshine and interstate (pre-arranged)</li><li>Adhoc assistance to the sales & operations teams</li></ul>Your ProfileTo be successful in this role, you will have the following: <ul><li>Be an office all-rounder type, happy to work in a small team or autonomously.</li><li>Ability to work well under pressure in a fast-paced environment.</li><li>Demonstrated ability in reporting and the use of an ERP systems.</li><li>A flexible and adaptive working approach</li><li>Strong problem-solving skills with a background in business analytics an advantage!</li><li>Solid understanding of Microsoft Office Suite</li><li>Strong computer literacy and data entry skills</li><li>Experience working with a mobile workforce or in a similar environment is desirable! </li></ul>Apply Today Keen to learn more about this opportunity? Contact Hollie on 03 9239 8116Job reference: 06830-0012952066HTBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uODY5MjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Technical Support Engineer The CompanyThis is an opportunity to join an organisation who are at an exciting stage of growth servicing an exciting industry. Located in Port Melbourne, this company combines industry-leading business with ever-evolving technology. The RoleIn this high energy role, you will work with the IT Operations team to provide Level 2 support for a variety of different internal users and external clients. Please note for this role you MUST HAVE:<ul><li>Unrestricted working rights in Australia & eligibility for Government Security Clearance (Australian Citizenship required).</li><li>Valid Driver's License</li></ul> Please note this will be shift based work between the hours of 6am-12am. All suitable applicants must be available to work during these hours. Your Skills & Experience<ul><li>3 years in a service and support environment - preferably dealing with internal and external customers.</li><li>Competent demonstrable Unix/Linux OS skills (you understand how to use Unix commands to support troubleshooting)</li><li>Capability to review and update, and optimise scripts (Unix)</li><li>Windows Server OS 2016/2019 skills (you understand how to use Windows commands to support troubleshooting)</li><li>Capability to review and update, and optimise scripts (Win batch and PowerShell)</li><li>Competent using utilities to troubleshoot application and network related problems.</li><li>Practical understanding of networking systems (TCP, DNS, WAN, VLAN, VPN, basic switching technologies)</li><li>Capability to use SQL queries to extract relevant data.</li></ul> About YouYou are a quick thinker, highly adaptable and you have a natural flair for solving problems.You are an excellent communicator and provide first-class customer service.You have amassed excellent experience to date, and now you are ready for a challenging but rewarding role that will further develop your skill set and set your career on a fast-track. What's on offer?<ul><li>An energised working environment where no two days are ever the same.</li><li>Opportunities to be involved in innovative projects.</li><li>Ongoing professional development and mentoring.</li><li>A fun, flexible workplace and a company that champions work-life balance.</li><li>Hybrid work for the early and late shift.</li><li>Opportunity to possibly be taken on as a permanent employee.</li><li>Potential for interstate travel.</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local. Job Ref number: 06810-0012960410 - JRBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMTIzNzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Network Connectivity Support Engineer <table width="680"><tbody><tr><td width="552">THE COMPANY: This company is a well-known, high profile, and prestigious ASX-listed Financial Services organization who employ 900+ staff across Australia. This role is based North of the CBD near St Leonards train station and offers hybrid working. ROLE & RESPONSIBILITIES As the Network Connectivity Support Engineer, you'll be working in a team to establish and ensure Network Connectivity inside the data center environment and co-locations then provide ongoing support across different product offerings. Workdays are Tuesday to Saturday. Responsibilities include: <ul><li>Troubleshoot and resolve network access, network connectivity, and network performance issues.</li><li>Deliver network infrastructure to ensure access to external customers.</li><li>Configuration of routers, switches, and firewalls.</li><li>Gateway installation and configuration.</li><li>Provide technical support of network infrastructure.</li><li>Be involved in change, delivering new, and innovative network technology solutions.</li><li>Visit client sites as needed (installations, patching, connectivity, testing etc).</li><li>Working hours: rotating shifts 8am to 4:30pm and 9am to 5:30pm Tuesday to Saturday - which includes 3 weeks onsite, 3 weeks WFH.</li><li>Tuesday to Saturday role</li><li>Participate in a paid on-call roster and overtime (paid or time in lieu).</li></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for an enthusiastic and passionate Networking professional with field experience and a customer service flare who demonstrates logical problem solving / troubleshooting skills. Ideal for someone looking to join a high-profile & prestigious firm, work on complex enterprise network, with a supportive and friendly manager & team. The following is required: <ul><li>Network Support/Engineer background performing field work (installs, configuration, data center etc).</li><li>Cisco networking experience configuring & troubleshooting routers, switches, firewalls, etc.</li><li>Network Support or NOC experience is beneficial.</li><li>Competent routing protocol knowledge of BGP, OSPF, TCP/IP</li><li>Linux command line exp.</li><li>Show good people skills and clear communication.</li><li>Demonstrate willingness to learn.</li><li>Positive, hardworking, and driven personality</li><li>Experience inside a Network or Managed Service Provider is beneficial.</li><li>Comfortable working Tuesday to Saturday.</li><li>CCNA and/or CCNP is beneficial.</li></ul> This is a full-time permanent role is located North of the Sydney CBD (hybrid working available) and is offering $110,000 - $120,000 (including super) + paid on-call allowance + bonus potential. *Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU4NDk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Sales Administrator | Technology The CompanyThis publicly listed organisation is a leader of automated products for smart homes and businesses across the world. Recently, the business has expanded their products into the US region, alongside other subsidiary countries including Singapore, New Zealand, and India. The business over time has created an amazing corporate structure and culture, from this the business has attained a hard-working team who are loyal and passionate about the business. The RoleAs the organisation's newest Sales Administrator, you will play a vital role in the day-to-day operation. Your role purpose is to support the sales team and provide customer service to a range of retail and distribution clients. Day to day activities will include: <ul><li>Process Local & International orders.</li><li>Process orders, returns, and repairs into SAP.</li><li>Provide ETA and shipping support.</li><li>Follow up telephone leads.</li><li>Provide exceptional customer service.</li><li>Review dealer credit limits.</li><li>Answer product related queries from potential and existing clients.</li></ul>Your ProfileYou have demonstrated Sales Support/Admin experience, with strong critical thinking skills and the ability to effectively communicate with a wide range of stakeholders and customers. Ideally you will have experience working with ERP systems (SAP highly desirable). Key selection criteria include: <ul><li>Strong customer service experience</li><li>Excellent communication skills</li><li>Strong problem-solving skills.</li><li>Solid understanding of Microsoft Office Suite</li><li>Strong computer literacy and data entry skills</li><li>Experience with SAP advantageous. </li></ul>Apply Today If you would like to learn more about this opportunity, please send your resume by clicking on the apply button or call our office on 03 9239 8109. Job Reference No: 06830-0012968956EMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjI2NDY0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Service Desk Analyst The CompanyOur client is a well-known and respected Healthcare provider who are looking for someone to join their team on an initial 3-month contract with the view to potentially extend. You will be providing on-site support to users across Australia, therefore you must be okay to work onsite 4 days a week with 1 from home. The RoleAs a Service Desk Analyst, you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for. Your Skills & Experience<ul><li>First-line IT support for all staff via phone calls.</li><li>Strong experience with Active Directory.</li><li>Brilliant working experience with Microsoft Office.</li><li>EMR support experience highly desirable.</li><li>Outstanding people skills.</li><li>Exceptional communication skills.</li></ul> About youYou are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. What's on offer?<ul><li>A fast-paced environment with an inclusive and diverse culture couple with an awesome team spirit.</li><li>A rare opportunity to build your skills and experience and take your career higher.</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Reference Number: 06810-0012969008 ASBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNTk4NDQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Desktop Support Engineer The CompanyA great opportunity has emerged for a level 2 IT expert with ambition, passion, and the potential for forward-thinking. You will be a part of our client's historically rapid expansion. Work with people who share your interests so that you can develop your skills and knowledge. The RoleThe primary requirement for this position is to provide both remote and on-site IT support and assist in the delivery of projects. You will be responsible for the operation and maintenance of the IT Systems, Networks, and overall Infrastructure of the clients.If you are looking to get your hands dirty with all the latest technologies and develop your skillset, this could be the right opportunity for you.More specific duties are highlighted below:<ul><li>Provide IT support remotely and face-to-face</li><li>Onsite visits to assess technical requests or implement new setups</li><li>Building and maintaining client documentation</li><li>On and offsite computer/server maintenance (Windows environment)</li><li>Building and configuring new hardware</li><li>Assist Senior Engineers with project tasks.</li></ul> Your ProfileYou will be a team player with excellent communication skills who takes pride in technical troubleshooting and delivering first-rate customer service.You will have the following technical knowledge: <ul><li>Windows Server 2008-2016 Knowledge</li><li>Active Directory administration experience</li><li>SCCM</li><li>Microsoft Office 2010 and later versions</li><li>Citrix</li><li>Microsoft Office 365 troubleshooting </li><li>DNS, DHCP, TCP/IP</li></ul> What's on offer?<ul><li>The potential to convert to permanency.</li><li>An exceptional opportunity to make a positive impact on the department and the company.</li><li>A fast-paced, dynamic workplace where no two days are ever the same.</li><li>Ongoing professional development and mentoring by outstanding business leaders.</li><li>A stepping stone into the world of Systems Administration.</li><li>A company that promotes merit, rewards excellence, and champions work-life balance.</li></ul>This position is hiring immediately so if you are interested apply below, and if you want more information don't hesitate to call 03 9691 3661.Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Reference Number: 06810-0012970122 NMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS42NDYzOS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Accounts Receivable Officer The CompanyRobert Half is currently recruiting an experienced Accounts Receivable Officer for an established professional services company in the heart of the Melbourne CBD. If you have proven experience in a similar role within professional/financial services and have excellent time management & communication skills this role will be a great opportunity. Join a dedicated finance team and take ownership of Accounts Receivable duties.This is a 3-month temp role and open to anyone with full-time work rights. The RoleReporting to the Credit Manager, your duties will include:<ul><li>Debt Collections.</li><li>Receipting and processing payments.</li><li>Providing high level of customer service within a complex portfolio.</li><li>Stakeholder management.</li><li>Inbox Management.</li></ul> Your ProfileTo be successful you will have proven experience in a similar role, with a minimum of 3 years' experience. The following attributes will also be highly advantageous:<ul><li>Confident in processing end-to-end Accounts receivable duties.</li><li>Excellent communication skills.</li><li>Excellent Attention to detail.</li><li>Professional services systems management experience.</li><li>Excellent Organisational Skills.</li><li>Ability to meet deadlines.</li><li>Ability to work in a team or independently.</li></ul> The successful candidate will be immediately available. Communication, Interpersonal and approachability skills are directly linked to your potential success within this role. This role is 5 days on site, with a long-term potential for career growth. Apply TodayPlease send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 31. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Ref: 06810-0012982025 - LBBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGFjaGxhbi5icm93bi4wMDg2Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Service Desk Technician <table width="680"><tbody><tr><td width="552">We are currently seeking a highly motivated and customer-focused Service Desk Engineer to join our team. In this role you will be responsible for providing technical support to our organization's end-users, ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Provide first and second level technical support to end-users via phone, email, or other communication channels</li><li>Respond to service requests in a timely manner and maintain accurate records of support activities</li><li>Troubleshoot and resolve software and hardware issues, including network connectivity problems</li><li>Install, configure, and maintain software applications and operating systems</li><li>Assist with the setup and deployment of new hardware and software as needed</li><li>Escalate complex technical issues to appropriate resources and follow up to ensure timely resolution</li><li>Ensure that all equipment is maintained in good working order and that backups are performed regularly</li><li>Communicate technical information to non-technical end-users in a clear and concise manner</li><li>Follow established policies and procedures for resolving technical issues</li></ul> Requirements:<ul><li>Minimum of 2 years of experience in a service desk or technical support role</li><li>Knowledge of Windows operating systems and Microsoft Office applications</li><li>Strong troubleshooting skills and experience with hardware and software installations</li><li>Excellent customer service and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Flexibility to work outside of normal business hours as needed</li><li>Strong attention to detail and time management skills</li><li>If you are a highly motivated and customer-focused Desktop Engineer who is looking for a challenging and rewarding opportunity, we encourage you to apply. We offer competitive compensation and the opportunity to work with a talented and dedicated team of professionals.</li></ul> How to applyInterested in applying? We want to hear from you! Simply, send us your resume by clicking on the apply button below. Your application will be evaluated within 3 working days. Please note we will only get in touch with shortlisted applicants. Robert Half is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.Learn more about our Perth recruitment services: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.au/recruitment-agency-perth&data=05|01|[email protected]|e7aa09c56e3b43e4d5d808db34d7ae29|16532572d5674d678727f12f7bb6aed3|0|0|638161873168677544|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=le+un9Z7veqP7ufOj/eMtq0kaKq1G3224zO/SLCURa4=&reserved=0">https://www.roberthalf.com.au/recruitment-agency-perth</a> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QnJvZHkuRG9zZWsuMDM5MzIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Operations Manager <table width="680"><tbody><tr><td width="552">Our client, a market-leading Manufacturing company is seeking an Operations Manager to lead a large team, based in Adelaide. This is a truly exciting role for an Operations Manager who enjoys having autonomy in their role! The RoleWorking closely with the General Manager, the Operations Manager will: <ul><li>Oversee the day-day company operations for a specific department</li><li>Lead a large team, providing ongoing coaching and support </li><li>Work in collaboration with business leaders on training, engagement and succession planning</li><li>Partner with internal stakeholders such as Heads of Departments, including Sales and Customer Service to ensure efficient processes and business growth</li><li>Manage financials and support with business strategy</li><li>Ensure policies, processes and WHS/compliance procedures are adhered to at all times</li><li>Support various departments with implementing change</li><li>Work collaboratively to ensure excellent customer service is provided and KPIs are achieved</li><li>Support with auditing and reporting activities</li></ul> The IndividualTo be successful in this role, you will have previous experience in a similar Operational leadership role, preferably managing a large team. Our client is looking to hire a solutions-focused and supportive individual with excellent people management skills, who can manage a variety of stakeholders effectively. This role will require some travel. What's on offer? <ul><li>Company vehicle provided</li><li>Leadership position with a good level of autonomy</li><li>A decision-making role where you can get involved in financial and strategic planning</li></ul> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/VGFtYXJhaC5HcmlmZmluLjM5ODIyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Administrator The Company: Join a leading construction company known for our commitment to excellence and innovation. Join our team and be a part of shaping the future of construction. As a Construction Administrator, you will play a vital role in ensuring the smooth operation of our front-of-house and back-end office functions. Your attention to detail, organisation skills, and ability to thrive in a fast-paced environment will contribute to our success. The Role:<ul><li>Front-of-House Support: Greet visitors, answer incoming calls, and provide exceptional customer service.</li><li>Back-End Office Support: Assist with data entry, file management, and document preparation.</li><li>Coordinate Meetings: Schedule appointments, meetings, and site visits, ensuring all stakeholders are informed.</li><li>Administrative Assistance: Support various departments with administrative tasks to streamline operations.</li><li>Communication Liaison: Serve as a point of contact between internal teams, external stakeholders, and clients.</li></ul> Your Profile:<ul><li>Proven experience as an administrator, preferably in the construction industry.</li><li>Proficiency in Microsoft Office suite and administrative software.</li><li>Strong communication and interpersonal skills.</li><li>Excellent time management and multitasking abilities.</li><li>Ability to work independently and as part of a team.</li></ul> What's On Offer:<ul><li>Opportunity to work in a dynamic and fast-paced industry with room for personal and professional growth.</li><li>Supportive work environment that values innovation and continuous improvement.</li><li>A supportive working environment of individuals who are passionate, driven and committed</li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/em9lLmZpc2hlci4wOTA2Ni4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Credit Manager - professional services <table width="680"><tbody><tr><td width="552">Role Overview: We are seeking an experienced Credit Manager to join the finance team. The ideal candidate will have a background in professional, financial, or legal services and will be responsible for managing the company's credit and collections processes, ensuring timely payment from customers while maintaining positive relationships.Key Responsibilities:<ul><li>Evaluate the creditworthiness of new and existing customers.</li><li>Establish and manage credit limits and payment terms.</li><li>Monitor and analyze aging reports to identify delinquent accounts.</li><li>Coordinate with sales and customer service teams to resolve billing and payment issues.</li><li>Develop and implement credit and collection policies and procedures.</li><li>Prepare reports for management on credit and collection activities.</li><li>Manage a team of credit analysts.</li></ul>Qualifications:<ul><li>Bachelor's degree in Finance, Accounting, or related field.</li><li>Minimum of 5 years of experience in credit management.</li><li>Experience in professional, financial, or legal services is preferred.</li><li>Corporate astuteness and professionalism.</li><li>Strong leadership and team management skills.</li><li>Ability to deal with senior leadership and stakeholders.</li></ul> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/UGFzY2FsZS5EZXNwbGVudGVyZS4yMjEzMi4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

IT Helpdesk Support (Level 2) | M365 Provider <ul><li><table width="680"><tbody><tr><td width="552">THE COMPANY This company is a growing Cloud Managed Service Provider who specialize in the transition and support for SMB clients to Microsoft Modern Workplace (M365 & Azure). Join an established yet growing business that offers ongoing training, paid certifications, a friendly & supportive team, with interesting projects working with modern cloud solutions. THE ROLE: IT Helpdesk Analyst role working in a team and responsible for providing mainly Level 2 IT Support to various customers. Ongoing training, paid certifications, and a clear career path are available. Key elements of the role: <ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve desktop hardware/software and network connectivity issues for end users.</li><li>Focus is on supporting M365 cloud technologies - Office 365, Exchange Online, Azure AD, SharePoint Online, Teams, Defender, InTune, Cloud PBX.</li><li>Network support including connectivity troubleshooting and network administration (establishing connections, firewall management, interface configuration, point of contact for ISP's, troubleshoot network devices. etc.)</li><li>Service Desk support using ConnectWise ticketing system.</li><li>Assist in documentation of IT processes.</li><li>Assist with Level 1 IT Support overflow as needed.</li><li>Work collaboratively with internal colleagues.</li><li>Occasional travel to customer sites (company car provided).</li><li>Hybrid working - 3 days in office, 2 days from home.</li></ul> A SUITABLE CANDIDATE: Suitable for a Level 2 IT Support professional who wants to be working with modern cloud technologies (Azure, M365). Ideal for someone who enjoys teamwork and collaborating with others and wants to join a growing company that offers ongoing training, paid certifications, and a clear career path. Required skills / knowledge / experience: <ul><li>Level 2 IT Support experience, supporting end user's desktop hardware, software and network connectivity issues,</li><li>M365 support exp (Office 365, Teams, Intune, SharePoint, Win 10/11, Azure AD etc)</li><li>Windows Server experience is beneficial. </li><li>Excellent communication skills (both verbal and written) and customer facing abilities.</li><li>Logical problem-solving abilities.</li><li>Professional presentation and a social and friendly manner.</li><li>Keen interest in emerging cloud technologies.</li><li>Driver's license.</li></ul> This is a full-time permanent role located in St Leonards and is offering $75,000 - 85,000 (plus super) - depending on experience. Hybrid working available. *Please note, unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </td></tr></tbody></table></li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjEyMzQ4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Scheduler The CompanyOur client is a Global leader in commercial and industrial power solutions located in Braeside. They require an experienced Administrator, to assist with trade scheduling, service coordination and end to end project fulfilment.The RoleSupporting the Planning and Logistics teams, you will be required to provide high level customer service both internally and externally, coordinate, and arrange scheduling of equipment and transport needs, whilst assisting with project costings and timeframes. Key responsibilities will include:<ul><li>Provide high level customer service and assistance across the business, both internally and externally.</li><li>Manage trade and equipment scheduling across various locations, effectively communicating with Site operators and High-profile Clients.</li><li>Invoice processing, Order distribution and Operational reporting</li><li>Database and Email Management.</li><li>Action administrative tasks as required, such as raise purchase order request, assist with receipting, data entry, regularly review stock inventory and processing of invoices.</li></ul>Your ProfileTo be considered for this amazing opportunity, you will possess the following: <ul><li>2-3 years administration or service coordination/scheduling experience</li><li>Sound MS Office Suite skills and knowledge of CRMs</li><li>Excellent communication skills both written and verbal</li><li>Highly organised with strong time management and attention to detail</li><li>Strong customer focus with the effective ability to problem solve</li><li>Ability to work autonomously or as part of a high performing team </li></ul>Apply TodayPlease send your resume by clicking on the apply button or for further information, contact Hollie on 03 9239 8116 Learn more about our Mount Waverley recruitment services: <a href="https://www.roberthalf.com.au/mount-waverley">https://www.roberthalf.com.au/mount-waverley</a> Job Reference No: 06830-0012976700HTBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/aG9sbGllLnRob21zb24uMjg4NzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Project Manager - Banking Platform Transition The CompanyExplore an exceptional opportunity within a prominent retail group in Australia's dynamic market. This group, recognized for its diverse portfolio of brands serving home essentials, fabrics, and crafting supplies, is dedicated to excellence and customer satisfaction. Their commitment to innovation drives continuous enhancement, providing unparalleled value to customers nationwide. Join forces with this retail leader, dedicated to enriching the customer experience at every turn.Our client is dedicated to reshaping the retail landscape in Australia and New Zealand, prioritizing sustainability and community impact. As leaders in retail innovation, they champion environmentally conscious practices and support renewable energy initiatives. Their commitment extends to driving economic, environmental, and social progress, beyond mere profit.At our client's organization, employees are empowered to embrace innovation and creativity, contributing to pioneering projects that define the future of retail. The company culture encourages proactive approaches and unconventional thinking, fostering an environment where individuals can push boundaries and introduce fresh ideas.Employees witness the tangible impact of their work, contributing to a greener, more sustainable world. Through a dynamic and forward-thinking approach, our client cultivates a creative environment that attracts individuals passionate about making a meaningful difference in the retail industry. The RoleIn search of a seasoned Project Manager, our client seeks an individual to spearhead the transition of banking platforms. This pivotal role demands astute leadership and strategic oversight across the transition lifecycle, from planning and stakeholder engagement to implementation and post-implementation support.The responsibilities include developing detailed project plans, collaborating with cross-functional teams and stakeholders, monitoring project progress, and addressing issues proactively. Additionally, the role involves cultivating stakeholder engagement, managing vendor relationships, implementing change management strategies, and ensuring quality assurance and risk management.Embark on an exciting journey leading a transformative project aimed at streamlining banking operations within our esteemed organization. Immerse yourself in a collaborative and supportive work environment that fosters innovation, continuous improvement, and celebrates individual and collective achievements. Unlock a plethora of opportunities for professional development and career advancement, complemented by a competitive salary package and a suite of employee benefits tailored to nurture both personal and professional growth. Your ProfileThe ideal candidate will hold a Bachelor's degree in Business Administration, Information Technology, or a related field. Professional certifications in Project Management (PMP, Prince2, etc.) are highly desirable. They should demonstrate a track record of successful project management endeavors, particularly within the dynamic landscape of transition projects within the banking or financial services sector. Additionally, they should possess an in-depth comprehension of banking operations, payment systems, and regulatory frameworks governing the financial services industry. Exceptional interpersonal, communication, and negotiation skills, along with a demonstrated aptitude for effective stakeholder management, are essential. Proficiency in leveraging diverse project management methodologies and tools, encompassing both Agile and Waterfall frameworks, is also crucial. Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06810-0012941680By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFjay5kZWFuLjQzNjg4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Project Manager | Multi-year program The CompanyOur client is a passionate developer of advanced and results driven products across a broad range of customers with strong diversity in their product range.They are an established, dynamic and rapidly growing e-commerce and distribution business across multiple geographies and backed by Private Equity to attain the best possible customer experience. With a strong focus on continuous improvement and staying ahead of the competition, they have built a reputation for delivering high-quality products and exceptional service to customers.The company fosters a collaborative and energetic work environment where creativity and innovation thrive. They value openness, transparency, and a positive team culture. As they continue to expand, they are dedicated to attracting top talent and providing exciting opportunities for professional growth and development. The RoleWe are seeking a Senior Project Manager to join the team and focus on the Middleware integration project. This person will play a critical role in driving the business forward and ensure the success of the project. If you are passionate about making a real impact and being part of a fast-paced and high-growth company, we invite you to join us on this exciting journey.Responsibilities include:<ul><li>Lead project end-to-end</li><li>Collaborate with cross-functional teams to define project scope, goals, and deliverables</li><li>Develop and maintain project plans, timelines, and budgets</li><li>Identify and manage project risks, issues, and dependencies</li><li>Coordinate with technical teams</li><li>Monitor project progress and performance, ensuring timely delivery and adherence to quality standards</li><li>Facilitate communication and collaboration among stakeholders, including technical teams, business units, and external partners</li></ul> Your ProfileThe ideal candidate for this role possesses a solid background in technology coupled with a flair for navigating dynamic, transforming environments with ease. With a proven track record of driving a transformative Middleware Integration project and executing them flawlessly. Experience with Azure or other cloud platforms is highly desirable.Armed with a keen eye for detail and a knack for communications, they thrive on identifying trends, root causes, and areas for improvement. Their adaptability and agility make them well-suited to collaborate effectively with various stakeholders, steering committees, and project teams, ensuring alignment and buy-in at every stage of the process.With a passion for continuous improvement and a commitment to staying abreast of industry trends and technological advancements, they are poised to lead transformative initiatives that will propel the organisation to new heights of success. Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06810-0012960420By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/aXNsYS5jb29wZXIuNTQ2NTQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">