35 results for It Help Desk Support Desktop Support

IT Helpdesk Support (Level 2) | M365 Provider <ul><li><table width="680"><tbody><tr><td width="552">THE COMPANY This company is a growing Cloud Managed Service Provider who specialize in the transition and support for SMB clients to Microsoft Modern Workplace (M365 & Azure). Join an established yet growing business that offers ongoing training, paid certifications, a friendly & supportive team, with interesting projects working with modern cloud solutions. THE ROLE: IT Helpdesk Analyst role working in a team and responsible for providing mainly Level 2 IT Support to various customers. Ongoing training, paid certifications, and a clear career path are available. Key elements of the role: <ul><li>Level 2 IT Helpdesk Support to troubleshoot and resolve desktop hardware/software and network connectivity issues for end users.</li><li>Focus is on supporting M365 cloud technologies - Office 365, Exchange Online, Azure AD, SharePoint Online, Teams, Defender, InTune, Cloud PBX.</li><li>Network support including connectivity troubleshooting and network administration (establishing connections, firewall management, interface configuration, point of contact for ISP's, troubleshoot network devices. etc.)</li><li>Service Desk support using ConnectWise ticketing system.</li><li>Assist in documentation of IT processes.</li><li>Assist with Level 1 IT Support overflow as needed.</li><li>Work collaboratively with internal colleagues.</li><li>Occasional travel to customer sites (company car provided).</li><li>Hybrid working - 3 days in office, 2 days from home.</li></ul> A SUITABLE CANDIDATE: Suitable for a Level 2 IT Support professional who wants to be working with modern cloud technologies (Azure, M365). Ideal for someone who enjoys teamwork and collaborating with others and wants to join a growing company that offers ongoing training, paid certifications, and a clear career path. Required skills / knowledge / experience: <ul><li>Level 2 IT Support experience, supporting end user's desktop hardware, software and network connectivity issues,</li><li>M365 support exp (Office 365, Teams, Intune, SharePoint, Win 10/11, Azure AD etc)</li><li>Windows Server experience is beneficial. </li><li>Excellent communication skills (both verbal and written) and customer facing abilities.</li><li>Logical problem-solving abilities.</li><li>Professional presentation and a social and friendly manner.</li><li>Keen interest in emerging cloud technologies.</li><li>Driver's license.</li></ul> This is a full-time permanent role located in St Leonards and is offering $75,000 - 85,000 (plus super) - depending on experience. Hybrid working available. *Please note, unrestricted permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </td></tr></tbody></table></li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjEyMzQ4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Desktop Support Engineer The CompanyOur client is a well known and respected professional services firm who are looking for someone to join their team on a 4-6 week contract to help deliver a crucial project for the firm. You will be provisioning new laptops for the entire firm, therefore you must be okay to work onsite 5 days a week. The RoleAs a Desktop Support Engineer your will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for. Your Skills & Experience<ul><li>Excellent understanding of re-imaging laptop (Intune / SCCM).</li><li>Strong experience with O365.</li><li>Outstanding people skills.</li><li>Ability to problem solve</li><li>A self-starter who values teamwork.</li><li>Exceptional communication skills.</li></ul> About youYou are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. What's on offer? <ul><li>A fast-paced environment with an inclusive and diverse culture coupled with an awesome team spirit.</li><li>A rare opportunity to work on a critical project.</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job reference Number: 06810-0012969009 ASBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMTM2NDguMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Service Desk Technician <table width="680"><tbody><tr><td width="552">We are currently seeking a highly motivated and customer-focused Service Desk Engineer to join our team. In this role you will be responsible for providing technical support to our organization's end-users, ensuring the highest level of customer satisfaction. Responsibilities:<ul><li>Provide first and second level technical support to end-users via phone, email, or other communication channels</li><li>Respond to service requests in a timely manner and maintain accurate records of support activities</li><li>Troubleshoot and resolve software and hardware issues, including network connectivity problems</li><li>Install, configure, and maintain software applications and operating systems</li><li>Assist with the setup and deployment of new hardware and software as needed</li><li>Escalate complex technical issues to appropriate resources and follow up to ensure timely resolution</li><li>Ensure that all equipment is maintained in good working order and that backups are performed regularly</li><li>Communicate technical information to non-technical end-users in a clear and concise manner</li><li>Follow established policies and procedures for resolving technical issues</li></ul> Requirements:<ul><li>Minimum of 2 years of experience in a service desk or technical support role</li><li>Knowledge of Windows operating systems and Microsoft Office applications</li><li>Strong troubleshooting skills and experience with hardware and software installations</li><li>Excellent customer service and interpersonal skills</li><li>Ability to work independently and as part of a team</li><li>Flexibility to work outside of normal business hours as needed</li><li>Strong attention to detail and time management skills</li><li>If you are a highly motivated and customer-focused Desktop Engineer who is looking for a challenging and rewarding opportunity, we encourage you to apply. We offer competitive compensation and the opportunity to work with a talented and dedicated team of professionals.</li></ul> How to applyInterested in applying? We want to hear from you! Simply, send us your resume by clicking on the apply button below. Your application will be evaluated within 3 working days. Please note we will only get in touch with shortlisted applicants. Robert Half is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.Learn more about our Perth recruitment services: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.com.au/recruitment-agency-perth&data=05|01|[email protected]|e7aa09c56e3b43e4d5d808db34d7ae29|16532572d5674d678727f12f7bb6aed3|0|0|638161873168677544|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=le+un9Z7veqP7ufOj/eMtq0kaKq1G3224zO/SLCURa4=&reserved=0">https://www.roberthalf.com.au/recruitment-agency-perth</a> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QnJvZHkuRG9zZWsuMDM5MzIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Desktop Support Engineer The CompanyA great opportunity has emerged for a level 2 IT expert with ambition, passion, and the potential for forward-thinking. You will be a part of our client's historically rapid expansion. Work with people who share your interests so that you can develop your skills and knowledge. The RoleThe primary requirement for this position is to provide both remote and on-site IT support and assist in the delivery of projects. You will be responsible for the operation and maintenance of the IT Systems, Networks, and overall Infrastructure of the clients.If you are looking to get your hands dirty with all the latest technologies and develop your skillset, this could be the right opportunity for you.More specific duties are highlighted below:<ul><li>Provide IT support remotely and face-to-face</li><li>Onsite visits to assess technical requests or implement new setups</li><li>Building and maintaining client documentation</li><li>On and offsite computer/server maintenance (Windows environment)</li><li>Building and configuring new hardware</li><li>Assist Senior Engineers with project tasks.</li></ul> Your ProfileYou will be a team player with excellent communication skills who takes pride in technical troubleshooting and delivering first-rate customer service.You will have the following technical knowledge: <ul><li>Windows Server 2008-2016 Knowledge</li><li>Active Directory administration experience</li><li>SCCM</li><li>Microsoft Office 2010 and later versions</li><li>Citrix</li><li>Microsoft Office 365 troubleshooting </li><li>DNS, DHCP, TCP/IP</li></ul> What's on offer?<ul><li>The potential to convert to permanency.</li><li>An exceptional opportunity to make a positive impact on the department and the company.</li><li>A fast-paced, dynamic workplace where no two days are ever the same.</li><li>Ongoing professional development and mentoring by outstanding business leaders.</li><li>A stepping stone into the world of Systems Administration.</li><li>A company that promotes merit, rewards excellence, and champions work-life balance.</li></ul>This position is hiring immediately so if you are interested apply below, and if you want more information don't hesitate to call 03 9691 3661.Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Reference Number: 06810-0012970122 NMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/Tm9hbS5NaWxlaWtvd3NraS42NDYzOS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Desktop Support Engineer (Mac) <table width="680"><tbody><tr><td width="552">The CompanyOur client a NASDAQ listed ecommerce platform provider within the retail industry is looking to onboard a sole engineer within there Sydney office. Originally from Texas, Austin this global based business with teams all around the world is looking for an engineer that can help support & maintain the current IT infrastructure here in Sydney. The RoleBeing the sole person onsite, you will oversee support, maintenance, troubleshooting and resolving issues for systems, hardware's, software's, and infrastructure. Whilst this is a solo role within the business there is a global team that will help the individual with any issues that do arise.This role will initially start part-time 3 days a week in the office and then we will be looking to move this role to full time 5 days a week. Your Skills & Experience<ul><li>3 - 5 years' experience with Mac OS X supporting and troubleshooting</li><li>Extensive experience with JAMF</li><li>Been involved in iOS device deployment, support, and troubleshooting.</li><li>3 - 5 years Windows Server Experience 2008 + Support and Troubleshooting</li><li>O365 Support and Set-up</li><li>Extensive hands-on experience with IP Networking and WLANs and access points</li><li>Excellent communication skills to communicate with vendors, internal and external stakeholders.</li><li>Proactive support of our Video Conferencing systems (Google Meets and Zoom) in our conference rooms. </li></ul> About YouIf you have passion for IT and a natural ability to want to help people and interact with the latest technology in the market, then this is the role for you! Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/QXNoa2FuLlNhZmRhcnRvdXJlaS40NzY5Ny4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Service Desk Analyst The CompanyOur client is a well-known and respected Healthcare provider who are looking for someone to join their team on an initial 3-month contract with the view to potentially extend. You will be providing on-site support to users across Australia, therefore you must be okay to work onsite 4 days a week with 1 from home. The RoleAs a Service Desk Analyst, you will demonstrate a personable, flexible, and can-do attitude with the ability to work well under pressure. You will Provide exceptional technical support to end users and as well as helping with training for new starters. Above all you have great customer service skills and you are dedicated to providing a professional approach that customers will remember you for. Your Skills & Experience<ul><li>First-line IT support for all staff via phone calls.</li><li>Strong experience with Active Directory.</li><li>Brilliant working experience with Microsoft Office.</li><li>EMR support experience highly desirable.</li><li>Outstanding people skills.</li><li>Exceptional communication skills.</li></ul> About youYou are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to customers without an IT background. Combine this with your brilliant technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. What's on offer?<ul><li>A fast-paced environment with an inclusive and diverse culture couple with an awesome team spirit.</li><li>A rare opportunity to build your skills and experience and take your career higher.</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Reference Number: 06810-0012969008 ASBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uNTk4NDQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

IT Support Engineer <table width="680"><tbody><tr><td width="552">Are you passionate about technology and have a strong desire to work in the dynamic world of the entertainment industry? My client is seeking a talented and enthusiastic IT Support Engineer to join the team. As an IT Support Engineer, you will play a crucial role in ensuring the smooth operation of our technology infrastructure and providing exceptional technical support to our employees. Responsibilities:· Helpdesk Support: Respond to and resolve IT-related inquiries and issues from employees in a timely and professional manner. This includes providing support for hardware, software, network, and other IT-related problems.· Hardware and Software Setup: Assist in the installation, configuration, and maintenance of desktops, laptops, and other devices. Set up software applications and troubleshoot any compatibility or functionality issues.· Network Maintenance: Ensure the stability and security of our network infrastructure. Perform routine network monitoring, troubleshoot connectivity problems, and assist in maintaining network devices.· System Administration: Handle user account management, including user provisioning, access control, and password resets. Monitor system performance and take proactive measures to ensure optimal efficiency.· Technical Documentation: Maintain accurate and up-to-date documentation of IT processes, procedures, and configurations to assist both the IT team and end-users.· End-User Training: Conduct training sessions for employees to enhance their IT skills and improve their productivity.· IT Asset Management: Track and manage IT assets, including hardware and software licenses, ensuring compliance and optimal utilization.· Collaboration and Teamwork: Collaborate effectively with other IT team members and cross-functional teams to resolve complex issues and implement IT projects. Requirements:<ul><li>Bachelor's degree in computer science, Information Technology, or a related field, or equivalent practical experience.</li><li>Proven experience as an IT Support Engineer or in a similar role.</li><li>Solid understanding of various operating systems, including Windows, macOS, and mobile platforms.</li><li>Proficiency in troubleshooting hardware and software issues, both on-site and remotely.</li><li>Familiarity with network technologies, such as TCP/IP, DHCP, DNS, and VPN.</li><li>Knowledge of cloud-based services (e.g., Office 365, G Suite) and cloud computing concepts.</li><li>Excellent communication skills and the ability to convey technical concepts to non-technical individuals.</li><li>Strong problem-solving and critical-thinking skills, with the ability to work independently and collaboratively.</li></ul>For more information, please contact Mariam Iskandar otherwise please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.Learn more about our Sydney recruitment services: <a href="https://www.roberthalf.com.au/sydney">https://www.roberthalf.com.au/sydney</a> </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TWFyaWFtLklza2FuZGFyLjE3NzM4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Technical Support Role <table width="680"><tbody><tr><td width="552"> Join a globally recognized Financial Trading organization employing over 600 staff across Australia and join the tech team who are are responsible for providing their customers with high quality technical support. Currently, they are recruiting two Support Analyst to be a part of their team with the opportunity to have a 4-day working week. This role offers a competitive salary, guaranteed bonuses, and flexible working. THE ROLE The Technical Support Analysts recruited will be responsible for the troubleshooting to external customers ensuring connectivity and application functionality for numerous financial trading systems. As this role is open to junior technicians, training on inhouse applications will be provided. Working in the financial services sector is not essential however an understanding of financial markets is. Responsibilities include: · Troubleshoot and resolve issues relating to customer network access and network connectivity issues.· Troubleshoot and resolve customer's network performance issues· Providing user and functional support to customers· Support network infrastructure.· Customer user account creation, modification, administration etc.· Aiding customers with connecting to the trading platform.· Offering new and innovative technology solutions to customers YOUR PROFILE This role would be the right fit for an enthusiastic individual who has excellent customer service skills whilst being able to demonstrate logical problem solving / troubleshooting skills and is looking forward to kick starting their IT career within the financial services & trading industry. The following is required: · Proven experience in previous IT Support / Network Support· Show fundamental networking knowledge with TCP/IP, routing protocols etc<ul><li>Excellent customer service & communication skills</li></ul>· Displays willingness to learn· Understanding and having an interest in Capital Markets / Trading is recommended · Resilient, hardworking, and motivated personality There are two role both offering between $85K-$95K plus super - depending on experience. </td></tr></tbody></table> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/TWFyaWFtLklza2FuZGFyLjYxOTY0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Technical Support Engineer The CompanyThis is an opportunity to join an organisation who are at an exciting stage of growth servicing an exciting industry. Located in Port Melbourne, this company combines industry-leading business with ever-evolving technology. The RoleIn this high energy role, you will work with the IT Operations team to provide Level 2 support for a variety of different internal users and external clients. Please note for this role you MUST HAVE:<ul><li>Unrestricted working rights in Australia & eligibility for Government Security Clearance (Australian Citizenship required).</li><li>Valid Driver's License</li></ul> Please note this will be shift based work between the hours of 6am-12am. All suitable applicants must be available to work during these hours. Your Skills & Experience<ul><li>3 years in a service and support environment - preferably dealing with internal and external customers.</li><li>Competent demonstrable Unix/Linux OS skills (you understand how to use Unix commands to support troubleshooting)</li><li>Capability to review and update, and optimise scripts (Unix)</li><li>Windows Server OS 2016/2019 skills (you understand how to use Windows commands to support troubleshooting)</li><li>Capability to review and update, and optimise scripts (Win batch and PowerShell)</li><li>Competent using utilities to troubleshoot application and network related problems.</li><li>Practical understanding of networking systems (TCP, DNS, WAN, VLAN, VPN, basic switching technologies)</li><li>Capability to use SQL queries to extract relevant data.</li></ul> About YouYou are a quick thinker, highly adaptable and you have a natural flair for solving problems.You are an excellent communicator and provide first-class customer service.You have amassed excellent experience to date, and now you are ready for a challenging but rewarding role that will further develop your skill set and set your career on a fast-track. What's on offer?<ul><li>An energised working environment where no two days are ever the same.</li><li>Opportunities to be involved in innovative projects.</li><li>Ongoing professional development and mentoring.</li><li>A fun, flexible workplace and a company that champions work-life balance.</li><li>Hybrid work for the early and late shift.</li><li>Opportunity to possibly be taken on as a permanent employee.</li><li>Potential for interstate travel.</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local. Job Ref number: 06810-0012960410 - JRBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/am9yZGFuLnJhdGlub24uMTIzNzAuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

IT Helpdesk Officer Role & Responsibilities: This role oversees Level 1/2 IT Support and projects, including:<ul><li>Collaboratively ensure excellent user experience and customer service.</li><li>Handle calls, emails, and tickets for hardware/software issues.</li><li>Setup, maintain, troubleshoot end user devices and peripherals.</li><li>Train and support end users on equipment and software.</li><li>Deploy hardware and set up desks.</li><li>Administer Windows, Active Directory, DNS, DHCP, SCCM, O365, Teams, OneDrive, SharePoint, Exchange.</li><li>Evaluate and enhance existing systems.</li><li>Document processes and hardware incidents.</li><li>Deploy and support new hardware and apps.</li><li>Collaborate with Service Desk and outsource teams.</li><li>Create and update system documentation and knowledge base.</li><li>Communicate and coordinate with vendors to ensure that all the facilities issues are handled in time.</li></ul> Your Skills & Experience<ul><li>At least 1 years' experience in a Service Desk role.</li><li>Excellent verbal, written communication skills supporting end users using remote support tools.</li><li>Excellent attention to detail</li><li>Demonstrated high standard of managing time, problem solving and prioritizing activities.</li><li>Ability to make an independent judgment within established procedures.</li><li>Reliability, efficiency, and the ability to learn processes and technologies quickly.</li><li>Strong relationship-building and consultation skills with internal and external stakeholder groups.</li><li>Demonstrated ability to work collaboratively as part of a team.</li><li>Good knowledge of Office 365, Windows, Internet, Intranet, security, Wireless.</li></ul> What's on offer?<ul><li>Endless opportunities for career development.</li><li>Continuing professional education and development through exposure to a wide variety of technical challenges.</li><li>The support of a high caliber team who have IT in their hearts.</li></ul> Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law. Job Ref number: 06810-0012977620-CVBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2VkcmljLnZhbGxlZS4xMjYxMy4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Business Application Engineer <table width="680"><tbody><tr><td width="552"> <ul><li>$100,000 + super</li><li>Sydney CBD</li><li>Flexible working</li></ul> This company are currently undergoing a transformation project and are looking for a Business Application Engineer to support their legacy applications that are Microsoft Dynamics CRM and SharePoint. You will have a good overall knowledge on systems and you must have worked across the legacy versions of Microsoft Dynamics CRM and SharePoint. Your role will be to manage L2/L3 issues and support a wide range of users. You will have experience with making changes on these systems as well as process changes. Your role:<ul><li>Maintaining the status-quo of current business applications</li><li>Updating configuration settings of business applications to meet business requirements</li><li>Responding to internal service requests and incident reports via phone, email and chat</li><li>Responding to all CRM and website support requests</li><li>Upskilling the Service Desk team so as they can manage Level 1 requests</li><li>Acting as the escalation point for 2nd/3rd level business application issues</li><li>Liaising with vendor partners if required to escalate and resolve issues</li><li>Responding to request for updated reports and views</li><li>Performing root cause analysis and resolve problems</li><li>Providing ad-hoc training and support to AISNSW staff in the use of business applications</li><li>Other duties as required by the Chief Executive.</li></ul> Skills you need:<ul><li>Proven strong technical skills, especially in MS Dynamics (on prem) and SharePoint (on prem)</li><li>Well-developed problem-solving skills and interpret bespoke custom business processes</li><li>Experience in prioritising requests by level of impact and urgency</li><li>Capacity to understand existing processes and interpret documentation</li><li>Willingness to seek assistance after first investigating the issue and associated documentation</li><li>Ability to pick up and administer a wide range of business applications quickly</li><li>Capacity to maintain confidentiality, discretion and deal respectfully with sensitive matters and personal information</li><li>Proactive and customer focused approach</li></ul>Apply today! </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGlzYS5kYWNoZXZza2kuNDIzOTIuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Technical IT Trading Support | Financial Trading <ul><li><table width="680"><tbody><tr><td width="552">THE COMPANY: This company is a well-known and high-profile Financial Trading organization.You'll be offered a clear career path with lots of learning and work in a high-performing team who value continuous learning, collaboration, teamwork and delivering outstanding service to customers. ROLE & RESPONSIBILITIES As the Technical IT Trading Support, you'll be providing level 1 remote support & troubleshooting to external customers to ensure connectivity and application functionality across a number of financial trading systems. Extensive ongoing training on company specific in-house applications will be provided. This is an initial 12 month fixed term contract with strong potential to become permanent. Responsibilities include: <ul><li>First line support to customers who are using the firm's trading systems.</li><li>Monitor and maintain customer connectivity to these systems.</li><li>Troubleshoot, triage, resolve customer issues + collaborate and escalate to internal teams to resolve customer issues. </li><li>Issues include: network access, network connectivity & network performance problems; user account admin; software functionality queries; production or development issues etc</li><li>Involvement in customer readiness + awareness surrounding product releases/upgrades etc.</li><li>Conformance testing with larger customers when changes are made to their systems.</li><li>Shifts rotate between are 7am-3:30pm; 8:30am-5pm and 9:30am-6pm (Monday - Friday).</li><li>Hybrid working (3 days in office, 2 days WFH) upon passing probation.</li></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for an enthusiastic customer service champion who demonstrates logical IT problem solving / troubleshooting skills who loves learning and challenges themselves. Ideal for someone with an interested in the financial services & trading industry. The following is required: <ul><li>Background providing Technical IT support & troubleshooting - e.g. IT Service Desk, Application Support etc</li><li>Display fundamental networking knowledge (TCP/IP, routing protocols etc).</li><li>Exceptional customer service and communication skills - verbal & written.</li><li>Demonstrate willingness & ability to research, absorb and learn new ideas/concepts.</li><li>Knowledge and/or interest in Financial Trading is highly beneficial.</li><li>Positive, hardworking, and driven personality.</li><li>Experience using a ticketing and CRM system.</li></ul>This is a 12 month fixed term contract role (permanent potential) located in the Sydney CBD and is offering $90,000 - $105,000 (including super) + bonus potential. *Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </td></tr></tbody></table></li></ul>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjM5MTY0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Technical Writer | Telco Software | Australia | Fully Remote The Company Robert Half Technology are working alongside a well-established global business who continue to grow worldwide and are looking for an additional Technical Writer to join the team on a remote basis. This is a newly created position and is a result of the business going through a major growth stage. The role of the Technical Writer will work closely with the Australian entity and help support the technical security function of the business. Reporting into the Senior Technical Writer based in New York, this role will involve a certain level of autonomy whilst collaborating with the wider APAC business on occasion.Responsibilities:<ul><li>Write documents and create templates that support the operations of the information security management systems</li><li>Plan, develop, author and deliver new and exist content for operational processes and procedures </li><li> Work closely with the internal teams to obtain an in-depth understanding of the software and documentation requirements </li><li>Collaborate with an experienced team and to be pro-active in finding solutions</li><li>Manage a broad range of documentation projects and manage logging, distribution, filing and archiving of controlled documents,</li></ul>Requirements:<ul><li>Experience working in a Technical Writer position previously with a background in network or software engineering.</li><li>Openness to working some dynamic hours on occasion to communicate with the global business</li><li>Strong attention to detail and experience writing internal policy and procedure documentation</li></ul>Apply TodayLearn more about our Brisbane recruitment services: <a href="https://www.roberthalf.com.au/brisbane">https://www.roberthalf.com.au/brisbane</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cmljaGFyZC5uZXZpbGxlLjEyOTE4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Project Analyst | Consultant | Government Objective: The objective of this project is to provide targeted independent assurance over the accuracy of debt calculations and recalculations, while also enhancing legal governance processes to mitigate systemic legal risks. Scope:<ol><li>Assessment of Business Processes and Legal Governance: Evaluate newly developed processes against revised advice and measures implemented, in response to various reviews and findings.</li><li>Accuracy of Debt Outcomes: Conduct independent reviews of activities related to income apportionment. Assess the accuracy of debt outcomes and provide feedback on the new correspondence products developed.</li><li>Enhancement of Legal Governance Processes: Identify systemic or potentially significant legal risks. Assess the sufficiency of legal governance processes to identify and mitigate these risks. Provide recommendations for additional systems and processes.</li><li>Support to Senior Management: Assist in planning, executing fieldwork/testing, reviewing, and reporting stages of large and complex client engagements.</li><li>Assurance Services: Deliver professional audit/assurance services to ensure compliance and efficiency.</li><li>Mentorship and Training: Serve as a role model and trainer to junior team members, fostering excellent client service and assisting in the development of technical and professional competencies.</li></ol> Deliverables:<ul><li>Comprehensive assessment reports on business processes, legal governance, and debt outcome accuracy.</li><li>Recommendations for enhancements to legal governance processes.</li><li>Internal audit reports ensuring compliance and efficiency.</li><li>Training sessions and mentorship programs for junior team members.</li></ul> Timeline: The project is expected to commence immediately and conclude within the agreed timeline, ensuring thorough assessments and actionable recommendations are provided to all involved parties.Baseline clearance is required. Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06810-0012975397By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/YWRhbS5xdWVheS42NzM4MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Accountant Are you a motivated and knowledgeable Assistant Accountant or Accountant looking for an opportunity to make your mark and add value to a growing organization? Our client is a logistics company experiencing rapid growth, and they excited to invite a talented Junior Accountant to join our journey. Position: Junior AccountantLocation: Eastern SuburbsSalary: $90,000 - $100,000 + superannuationEmployment Type: Full-Time, PermanentIndustry: Logistics The Company Robert Half have partnered with a homegrown Western Australian organization in the logistics industry to recruit a Junior Accountant. This role offers constant variety, bringing new challenges and rewards each day as you assist your Finance Manager with completing monthly/quarterly and yearly reporting and analysis processes. The Role Join our client as a Junior Accountant, where you'll handle month-end processes, contribute to insightful reporting, support commercial operations, manage Fixed Asset Register, ensure compliance, assist in budgeting, and optimize inventory management. Your role will involve efficient journal processing, accurate trial balance tracking, variance analysis, strategic reporting, process improvements, balance sheet reconciliation, and more. You'll be an integral part of our Client's team, fostering financial excellence and growth. Your Skills & Experience <ul><li>Degree in Accounting, Finance, Commerce, Economics or related field.</li><li>Completed or currently completing a CPA or CA qualification.</li><li>At least two years of exceptional Accounting experience.</li><li>Brilliant skills in Excel.</li><li>Proficiency in other Microsoft Programs.</li><li>Strong analytical skills, accuracy and attention to detail.</li><li>Brilliant organisational, written and verbal communication skills.</li><li>Ability and willingness to meet business critical deadlines.</li><li>Detail oriented, ability to multi-task, work independently and prioritise tasks.</li></ul> About you You possess a remarkable blend of exceptional technical expertise and a creative mindset that enables you to interpret data and propose innovative approaches for streamlining accounting and reporting processes. While your strength lies in numbers, your business acumen allows you to derive meaningful insights from financial information. You excel both independently, with a seamless ability to work with minimal supervision, and in collaborative team environments. Your exceptional communication skills enable you to convey complex concepts to non-financial individuals, and your keen time management adds to your capabilities. What's on offer? <ul><li>An exceptional opportunity for a self-starter to achieve their full potential alongside friendly and knowledgeable leader.</li><li>The support of a highly professional team.</li><li>A fast-paced work environment where you will benefit from ongoing training and development.</li><li>A forward-thinking company that encourages work-life balance.</li><li>A clearly defined career path giving you unlimited possibilities for growth.</li></ul> How to applyInterested in applying? We want to hear from you! Simply, send us your resume by clicking on the apply button below. Your application will be evaluated within 3 working days.Please note we will only get in touch with shortlisted applicants.For further enquiries, please contact Jessica Shanks at Robert Half's Perth branch on (08) 6430 6801.Robert Half is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perthBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuMzM4NzYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Network Connectivity Support Engineer <table width="680"><tbody><tr><td width="552">THE COMPANY: This company is a well-known, high profile, and prestigious ASX-listed Financial Services organization who employ 900+ staff across Australia. This role is based North of the CBD near St Leonards train station and offers hybrid working. ROLE & RESPONSIBILITIES As the Network Connectivity Support Engineer, you'll be working in a team to establish and ensure Network Connectivity inside the data center environment and co-locations then provide ongoing support across different product offerings. Workdays are Tuesday to Saturday. Responsibilities include: <ul><li>Troubleshoot and resolve network access, network connectivity, and network performance issues.</li><li>Deliver network infrastructure to ensure access to external customers.</li><li>Configuration of routers, switches, and firewalls.</li><li>Gateway installation and configuration.</li><li>Provide technical support of network infrastructure.</li><li>Be involved in change, delivering new, and innovative network technology solutions.</li><li>Visit client sites as needed (installations, patching, connectivity, testing etc).</li><li>Working hours: rotating shifts 8am to 4:30pm and 9am to 5:30pm Tuesday to Saturday - which includes 3 weeks onsite, 3 weeks WFH.</li><li>Tuesday to Saturday role</li><li>Participate in a paid on-call roster and overtime (paid or time in lieu).</li></ul> REQUIRED BACKGROUND / KNOWLEDGE / EXPERIENCE / PERSONAL QUALITIES Suitable for an enthusiastic and passionate Networking professional with field experience and a customer service flare who demonstrates logical problem solving / troubleshooting skills. Ideal for someone looking to join a high-profile & prestigious firm, work on complex enterprise network, with a supportive and friendly manager & team. The following is required: <ul><li>Network Support/Engineer background performing field work (installs, configuration, data center etc).</li><li>Cisco networking experience configuring & troubleshooting routers, switches, firewalls, etc.</li><li>Network Support or NOC experience is beneficial.</li><li>Competent routing protocol knowledge of BGP, OSPF, TCP/IP</li><li>Linux command line exp.</li><li>Show good people skills and clear communication.</li><li>Demonstrate willingness to learn.</li><li>Positive, hardworking, and driven personality</li><li>Experience inside a Network or Managed Service Provider is beneficial.</li><li>Comfortable working Tuesday to Saturday.</li><li>CCNA and/or CCNP is beneficial.</li></ul> This is a full-time permanent role is located North of the Sydney CBD (hybrid working available) and is offering $110,000 - $120,000 (including super) + paid on-call allowance + bonus potential. *Please note, full permanent Australian working rights are required to be considered for this position and successful applicants will be contacted. </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/am9zaHVhLmJ1cmtlLjU4NDk3LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Financial Accountant - Year End Focus <ul><li>$55 -$60 per hour + super</li><li>Initially a 3-4 month contract</li><li>Year end and reporting period assignment</li></ul>The Company As we approach the year-end period, the demand for interim finance professionals is soaring. We are actively seeking skilled contractors to join our dynamic clients to support them during this critical time. Reporting to the Financial Controller you will have responsibilities including but not limited to: <ul><li>Year-End Process Management: Lead and coordinate year-end financial activities, including reconciliations, accruals, and financial statement preparation.</li><li>Audit Oversight: Collaborate with external auditors to ensure a smooth audit process, providing necessary documentation and addressing audit inquiries.</li><li>Monthly Reporting: Prepare and analyse monthly financial reports, highlighting key insights and trends for management review.</li><li>Financial Analysis: Conduct variance analysis, budget vs. actual comparisons, and other financial assessments to support decision-making.</li><li>Statutory compliance: including GST, PAYE, FBT and assist on income tax.</li></ul>Key selection criteria include: <ul><li>At least 5 years' experience in Financial Accounting</li><li>CA or CPA qualified, ideally Big 4 trained</li><li>Strong knowledge of accounting principles, standards, and regulations</li><li>Proficiency in accounting software and Microsoft Excel</li><li>Excellent analytical and problem-solving skills.</li><li>Must be available at short notice for commencement. </li></ul>Applicants will exhibit high levels of initiative, be a proven self-starter who can work autonomously and have technical accounting capability while taking a broader commercial approach to business. You must be motivated, be a confident communicator, and have an analytical mindset. Apply Today If you would like to learn more about this opportunity, please send your resume by clicking on the apply button or contact Elise Martin on 03 9239 8109 for a confidential chat. Job Reference No: 06830-0012968970EMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjgxOTAyLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Database Administrator The OrganisationOur client truly cares about their employee's wellbeing and professional development. They are a purpose driven NFP with satellite office across Victoria. Furthermore, they are currently looking to add to their already talented infrastructure support team, thus, for the right individual this is a very exciting opportunity. The RoleYou will be reporting straight to the Technology Manager and working closely with the other specialists in your team. This role involves DBA support and maintenance of their database. To be a successful applicant you must be highly accountable and personable with excellent technical and communication skills. Your Profile<ul><li>Install, configure and manage database systems</li><li>Strong reporting skills and the ability to identify & report on bugs</li><li>Strong skills with MS SQL</li><li>Database backup and recovery planning, management and testing</li><li>Database monitoring, performance tuning and optimization </li><li>You will have experience with Windows Servers</li><li>You will have experience with Ticketing Systems</li><li>Strong communication skills, written and verbal.</li><li>Experience working with reporting tools</li></ul> Apply TodayPlease send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0012969004 ASBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time. <img src="https://counter.adcourier.com/YWFyb24uc3RhdW50b24uMjk0MzMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Head of IT The CompanyOur client is a pioneer in the domain of in-home care & nursing. They are supporting more than 5000 clients across Melbourne and Sydney. The company is an established and trusted organisation in the local community, offering tailored services for individuals and families. The RoleThe Head of IT role will report to the CTO of the company and will drive innovative IT projects within the organisation.<ul><li>Handle the migration of the current systems from a third-party provider to an internal Azure solution.</li><li>Create the tenancy and migrate the active directory. Migrate the entire file system into SharePoint.</li><li>Establish appropriate groups and figure out a way of managing these ongoing.</li><li>Move the current DBs onto local VMs.</li><li>Establish a support function and establish a support and escalation process.</li><li>Work on the Cybersecurity policies and penetration testing. Create a list of remediating actions, plus phishing tests to entrap local users.</li><li>Define the policies given to external IT auditors.</li><li>Control and review current licensing and identify the improvements for external products. </li><li>Manage timeline and efficiently communicate deadlines and project advancement with C-suite Stakeholders.</li><li>Set up the SharePoint system as an intranet solution.</li><li>Handle ad-hoc projects like migrating from Zoom to Teams.</li><li>Handle hardware management.</li></ul> Your Profile<ul><li>Experience managing large and critical migration projects.</li><li>Experience defining Cybersecurity policies.</li><li>Good knowledge of Azure and AWS cloud environment.</li><li>Good knowledge of security, storage, and backup systems.</li><li>Experience in managing Service Desk and IT Support teams. </li><li>Project Management capabilities.</li><li>Strong communication and presentation skills. </li><li>Proven record of implementing innovative IT solutions.</li><li>Ability to cooperate with C-suite and Senior management Stakeholders.</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> Job Reference No: 06810-0012977632-CVBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2VkcmljLnZhbGxlZS42MTMzMC4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Senior Financial Accountant The Company Robert Half has partnered with a global leader in the entertainment industry who are searching for their next Senior Financial Accountant. Our client is a well-known firm with a strong reputation in their field, boasting exceptional growth and results and a strong forecast for 2024 - This role offers brilliant long-term potential and a strong package of benefits including ongoing professional development. We are looking for a technically strong candidate who enjoys working in a head office environment reporting into the regional Head of Finance. The Role A fast-paced environment, with teams that collaborate both locally and internationally. You will be a highly organized individual, with the ability to manage deadlines, ability to prioritise your workload and time pressures. Additional responsibilities include: <ul><li>Month End Responsibilities such as preparation of quarterly tax reports, detailed reviews of market balance sheets and managing monthly lease accounting entries</li><li>Collaborate with international accounting teams</li><li>The review and improvement of key controls in the APAC market</li><li>Preparing variance analysis sheets and ensuring all company balances have been correctly eliminated</li><li>Review of monthly forecast submissions and work with finance heads to ensure forecasts are loaded in on time and with accuracy</li><li>Provide assistance to local finance heads from accounting advise, through to financial system support </li></ul> Your Profile Your technical skills are outstanding and you have the business know-how to provide insightful analysis on financial results (trends, performance, metrics and benchmarks). You work to tight timelines and work efficiently and effectively and you thrive in large organisations. You love to collaborate and corroborate interdepartmentally, and you have a mindset for process improvement and keen insight into operational effectiveness. <ul><li>CA or CPA qualified is a must</li><li>Excellent experience in overall general accounting from reporting and analysis to auditing</li><li>Self-Motivated and diligent, with strong analytical skills</li><li>Excellent communication skills and highly organized</li><li>Extensive Excel skills</li><li>IFRS/GAAP exposure desired though not essential</li><li>Experience working in External Audit or in a Accounting position within a Multinational Organisaiton is highly desirable but not essential</li></ul> Apply TodayThis is an opportunity to gain extensive senior leadership exposure and really influence change across the business at all levels. Interviews are taking place for this role ASAP, so waste no time and apply today! Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on <a href="tel:03 9691 36 31">03 9691 36 31</a>.Learn more about our recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>If you feel like you meet some but not all of the criteria above, you are encouraged to apply. Reference No. <a href="https://rh.my.salesforce.com/a1G3w00000IJyrz">06810-0012875267</a>JMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/amFjcXVpLm1hbm9sb3BvdWxvcy41ODU1MS4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Customer Service Representative The CompanyRobert Half are proud to be partnering with our client, a leading manufacturer in Melbourne's East, committed to delivering excellence to their customers. Our client's mission is to provide top-notch solutions and build lasting relationships with their valued clients. They believe in fostering a positive work culture that promotes collaboration, innovation, and personal growth. The RoleAs a Customer Service Representative, you will be at the forefront of our company, acting as the primary point of contact for our customers. Your role will be to listen, understand, and address their needs while providing exceptional service and support. Whether it's answering enquiries, resolving complaints, or offering product information, you will play a pivotal role in ensuring customer satisfaction and building brand loyalty. Responsibilities of the role include: <ul><li>Customer Support</li></ul>Respond to customer inquiries via various channels (phone, email, chat, or social media) in a professional, friendly, and efficient manner. <ul><li>Problem Solving</li></ul>Address and resolve customer complaints or concerns effectively, ensuring a swift resolution to maintain customer satisfaction. <ul><li>Product Knowledge</li></ul>Develop a comprehensive understanding of our products/services to provide accurate information and advice to customers. <ul><li>Product Knowledge</li></ul>Assist customers with placing orders, tracking shipments, and managing returns or exchanges. <ul><li>Upselling & Cross-selling</li></ul>Identify opportunities to promote additional products/services to enhance the customer's experience and meet sales targets. <ul><li>Documentation</li></ul>Maintain detailed and accurate records of customer interactions, transactions, inquiries, and feedback. <ul><li>Collaboration</li></ul>Collaborate with other departments such as Sales, Marketing, and Technical Support to address customer needs effectively. <ul><li>Continuous improvement</li></ul>Stay updated with product knowledge, industry trends, and customer service best practices to continually improve service quality.Your ProfileTo be successful in this role, you will have the following: <ul><li>Strong customer service experience</li><li>Excellent communication skills</li><li>Strong problem-solving skills.</li><li>Solid understanding of Microsoft Office Suite</li><li>Strong computer literacy and data entry skills</li><li>1-2 years' experience in a similar role</li><li>Experience with using CRM systems.</li><li>Solid multi-tasking skills</li><li>Collaborative attitude with the ability to work effectively in a team-based environment. </li></ul>Apply TodayPlease send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06830-0012982944EMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjIyMDAxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Category Manager - Window Furnishings <table width="680"><tbody><tr><td width="552">Our client is an iconic Australian brand that bring delight to everyday households.This is a highly collaborative role within a fast-paced, high performing team. You will partner across the organisation; members, sales, marketing, finance and operations to align business plans to achieve businesses key performance metrics. Additionally, strong stakeholder management of both internal and external parties will be critical for successful.The RoleReporting directly to the General Manager, as the Category Manager - Window Furnishings. The role involves collaborating with members and suppliers to deliver curated products, competitive pricing, and effective communication aligned with our company's purpose. The primary objective is to add value and increase margins for store members by developing profitable product ranges. Key Responsibilities:<ul><li>Develop and implement category management plans and strategies to optimise value for money and meet business objectives.</li><li>Analyse market data, conduct competitor research, and monitor industry trends.</li><li>Manage product selection, documentation, pricing, and supplier relations.</li><li>Collaborate with the Marketing Team to enhance the customer experience.</li><li>Provide direction to support staff in product range development and maintenance.</li><li>Collaborate with the Finance Team to define category metrics and financial analysis.</li><li>Ensure supplier and member compliance with company strategies and objectives.</li><li>Deliver exceptional stakeholder satisfaction through effective communication and support.</li><li>Uphold company processes, policies, and standards while driving teamwork and positive culture.</li><li>Develop contract management plans and manage supplier performance by developing effective supplier relationships to enhance category outcomes. </li></ul>Your Profile:<ul><li>Minimum 5 years business experience or background in Category / Product Management - ideally within Window Furnishings</li><li>Able to demonstrate your ability to identify & leverage consumer insights to drive effective strategy</li><li>Track record implementing category strategy and management frameworks, pricing structures and processes to create and execute opportunities across the category</li><li>Demonstrated experience in developing customer-led insights into actionable marketing plans</li><li>Strong Sales, Marketing and Technical acumen, with relevant skills in best practice disciplines</li><li>Analytical thinking with strong project management disciplines</li><li>Exceptional customer focus</li><li>Outstanding interpersonal skills and communication skills (both written and verbal)</li><li>Most of all, you are professional and driven to achieve continuous improvement with a proactive approach to your work, willing to take opportunities as they present themselves. </li></ul>This role is a rare find and adds significant depth to your Category Management career! Please note, this position is only open to those who are Australian citizens or are currently residing in Australia and hold Australian residency. Apply TodayWe're reviewing applications as they come in. This is an essential hire for our business, so don't delay applying. Please send your resume by clicking on the apply button. Learn more about our Mount Waverley recruitment services: <a href="https://www.roberthalf.com.au/mount-waverley">https://www.roberthalf.com.au/mount-waverley</a>Job Reference No: 06830-0012959192RM </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cnlhbi5tY2xvdWdobGluLjM4NTM5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Credit Controller The CompanyRobert Half has partnered with a leading growth-focused logistics company offering a dynamic and busy work environment. You will enjoy extensive professional training and development to reach your full potential as an integral member of a high-performance team. You will report to the Finance Controller and have opportunity actively contribute to a continuously growing business. The RoleYour primary responsibility is to monitor and maintain customer and client payments and maintain relationships with both internal and external stakeholders. If you enjoy a busy fast-paced position and contributing to a high caliber team, this is the role for you. Your Skills & Experience<ul><li>Degree in Accounting or previous Accounting experience.</li><li>Strong communication skills to maintain positive working relationships with a variety of internal and external stakeholders.</li><li>Exceptional attention to detail.</li><li>Ability to work independently and as part of a team.</li><li>Excellent time management skills.</li></ul> About YouYou are highly organised, detail oriented, and have a sense of urgency to complete tasks promptly but accurately. You have a flexible outlook and are able to take care of frequent interruptions and changing priorities. You have strong communication, customer service and social skills, especially with contacts from both technical and financial backgrounds. You have the initiative and creative flair to offer innovative solutions to improve the Accounts Receivable function. What's on offer? <ul><li>A dynamic role with a growth-focused company.</li><li>Collaborating with a high preforming finance team.</li><li>A supportive leadership team.</li><li>A flexible workplace where work-life balance is actively promoted.</li></ul> How to applyInterested in applying? We want to hear from you! Simply, send us your resume by clicking on the apply button below. Your application will be evaluated within 3 working days.Please note we will only get in touch with shortlisted applicants.For further enquiries, please contact Jessica Shanks at Robert Half's Perth branch on (08) 6430 6801.Robert Half is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.Learn more about our Perth recruitment services: https://www.roberthalf.com.au/recruitment-agency-perthBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/SmVzc2ljYS5TaGFua3MuOTM3ODQuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Project Manager; Finance ERP Your Opportunity: This is your chance to be part of something big! You will be at the forefront of change within a business that is growing at an incredible rate without losing their identity or their exceptionally positive culture. You'll be joining a business that operates on a global basis, one that is highly acquisitive, where their revenue is growing year-on-year at an impressive rate, and one that has created an incredible culture in organization packed with opportunity. It's one that recognizes the importance of their people and as such they work in a manner that is not hampered by red tape - good suggestions are well received, and decisions are made quickly - and they genuinely embrace an entrepreneurial environment. The leadership is highly experienced and they're making sound decisions that are enabling people to grow their careers and develop; to borrow a phrase from one of the key stakeholders, it's a place where "You write your own adventure". The business is incredibly well backed financially with investments happening on a continuous basis. They understand people and work in a very flexible, collaborative environment with 2 days WFH once settled into the role. We've placed several people within this business, and they all speak incredibly highly of the culture, training, support, and opportunities that have come their way. What You'll Do: You will take the lead and management of the implementation of a new ERP system across the Australian operation; it's a position that you can make your own with the full support of invested leadership. You will be in a highly visible position where you will get a panoramic view of how a well-run, fast-growing business operates, and your position will be crucial to the successful integration of a new system. You will be required to implement solutions that will streamline current business operations, enhance data accuracy, and improve financial processes. You will achieve the above by completing the below duties: <ul><li>Develop and carry out project plans, including defining the scope, objectives, and deliverables.</li><li>You'll manage resources, create schedules, assign tasks where relevant, and monitor progress to timelines.</li><li>You'll be able to foresee risks, take action to solve issues, and keep your stakeholders fully informed.</li><li>You'll liaise with various stakeholders to define finance related requirements, and then coordinate with IT to customize and configure the system as requested.</li><li>You'll have oversight of all data migration maintaining accuracy and integrity of financial information as you transition to the new system.</li><li>Conduct UAT and run training sessions.</li><li>You will provide post-implementation support, continue to run thorough tests, and provide solutions to any teething issues.</li><li>You'll take the lead with any subsequent upgrades and enhancements.</li></ul> Given the acquisitive nature of the business, you will also be responsible for transitioning new businesses into the group so that all systems are aligned. Who You Are: We're looking for a blend of crucial skills for you to be a success in this position: <ul><li>You will have previous experience as a Project Manager in ERP implementations.</li><li>You will be a qualified Accountant with strong knowledge of best financial practices and processes.</li><li>You will be a natural business partner who can create and develop relationships across the entire business. </li><li>An ability to explain complex technical requirements to non-technical stakeholders in a clear and patient manner.</li><li>System experience would be MS Dynamics, NetSuite, or SAP</li><li>Relevant certifications in Project Management are a nice to have.</li></ul> In summary, if you want to be the lead in an ERP implementation in growing business with an outstanding company with multiple opportunities for growth and development, then this is when you press apply… Apply Today Submit your CV directly via email to Stewart Selwood on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjQ0OTU5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Finance Manager/Controller | High Growth Startup | Temp to Perm <table width="680"><tbody><tr><td width="552"> Company Description: The company is a newly formed organization, supported by strong shareholders and an impressive executive team. The Finance Manager/Controller will report directly to the CFO. A startup with high growth potential- an exciting time to join the team! This is an initial temporary contract position likely to become permanent. Key Responsibilities: · Timely completion of monthly accounting process and reconciliation of general ledger· Preparation of monthly and quarterly accounts, reports and analysis to agreed timetable· Ownership of ensuring all regulatory obligations (IAS, BAS PRT, FBT) calculated, lodged and paid within set timeframes· Ownership of banking relationship· Ownership of accounts payable/receivable to ensure timely review and processing of invoices, expense claims and credit cards· Ownership of year-end financial audit process· Technical analysis of accounting and tax issues in conjunction with external advisors· Ownership of other related areas such as insurance, managing cashflow and drawdowns, managing payroll· Build strong relationships with our advisors such as corporate tax, FBT, audit, outsourced accounting, IT managed service provider, insurance broker, banker and nurture these relationships to achieve business objectives· Preparation of budgets and forecasts for Board approval (draft and final) including prepare calendar, prepare inputs and strong engagement with stakeholders to incorporate their inputs, assist with business plan· Budget upload to General Ledger and reporting on actual to budget with commentary on variances· Preparation of quarterly cashflow forecasts for cash management Requirements: · CA or CPA qualified· Experience in a similar role, preferably in a small to mid-size business. · Strategic and analytical mindset.· Excellent relationship building and management skills with internal and external stakeholders. </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Z3JhY2UubWNkb25uZWxsLjcxMTc0LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">