10 results for Marketing Communications Manager

Communications and Marketing Specialist About the CompanyOur client is a progressive non for profit organisation, specialising in healthcare, offering numerous perks! About the RoleThis role will blend communications, social media, and strategic marketing, you'll actively contribute to driving business change from a marketing and communications standpoint. Duties<ul><li>Oversee essential digital communication channels in alignment with the organisation's communication strategy, including the creation of a weekly email newsletter.</li><li>Manage day-to-day social media activities, engage with members and the public, and formulate effective social media strategies for key events and campaigns.</li><li>Devise strategies to enhance engagement through various communication channels.</li><li>Assist with content creation, including but not limited to - sourcing photography, writing PR articles, interviewing, editing, and publishing content.</li><li>Contributing to the production of high-quality content, including videos, for publication on digital communication channels.</li><li>Support with the creation of marketing materials.</li><li>Liaising with senior stakeholders, providing regular updates on marketing strategies and progression.</li><li>Develop strategies to increase membership engagement through communications channels and execute digital communications campaigns.</li></ul> Skills & Experience<ul><li>Understand a variety of digital communication tools.</li><li>Excellent writing and editing skills with the ability to simplify complex ideas.</li><li>Fantastic stakeholder communication skills.</li><li>Confident at using analytics for reporting on project effectiveness.</li><li>Familiarity with Adobe creative cloud tools.</li><li>Strong IT skills, including Microsoft Office and MailChimp.</li><li>Manage multiple tasks efficiently with strong administrative skills.</li><li>Collaborate well in a fast-paced team environment.</li><li>Handle communication challenges under pressure with sound judgment.</li><li>Experience with memberships engagement.</li><li>Not essential but desired, experience with creating podcasts, editing and audio.</li></ul> Culture<ul><li>Promotes inclusivity and values individual rights, beliefs, and choices.</li><li>Embraces a vibrant office atmosphere - strikes a balance by embracing a fun, outgoing energy whilst maintaining a strong work ethic during busy times.</li></ul> Benefits <ul><li>Salary packaging</li><li>Flexible hybrid working model</li><li>International and domestic travel</li><li>Paid overtime</li><li>Regular events</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06810-0012975567CSBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Y2hlbHNlYS5zcGFub3MuNDE3MjYuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Graphic Design & Communications Coordinator About the CompanyOur client is a leading Non-Profit organisation who are focused on spreading awareness, improving working conditions and providing education for neurodiverse individuals. Sitting in a gorgeous open plan office, they endorse a collaborative and supportive work environment and are looking for some immediate temporary support with Graphic Design & Communications. About the RoleReporting into the Digital Communications Lead, you will be working across the organisation's website, newsletter and social media channels to name a few. You will support the delivery of key communications tasks related to projects and campaigns, with a focus on graphic design and written communication. Starting ASAP for 3 months with potential to extend, this is a full-time role working Monday-Friday, 9am-5pm, 100% office based. DutiesWorking within a wider Marketing team of 5, some of your duties will include:<ul><li>Design creative visual assets for a range of different print and digital platforms (including website and newsletter banners, social media tiles, information resources, promotional material, etc)</li><li>With the guidance of the Digital Communications Lead, develop written and visual communication and marketing materials to support the delivery of their projects and campaigns</li><li>Assist with the copywriting and/or reviewing of content for key projects and campaigns</li><li>Contribute to post campaign and project evaluations and post implementation reviews, as required</li></ul> Skills & ExperienceTo be a successful candidate you must have:<ul><li>Previous experience performing similar Graphic Design oriented duties - 2/3 years minimum</li><li>Previous experience in developing written communication and visual assets across print and digital - 1 year minimum </li><li>Previous experience with WordPress - desirable </li><li>Be immediately available to start!</li></ul> Culture & Benefits <ul><li>Be part of an amazing 'for purpose' organisation!</li><li>Join a supportive, tenured and knowledgeable Marketing team!</li><li>Positive and friendly working environment!</li><li>Opportunity to develop and grow in this space!</li></ul> Apply TodayPlease send your resume by clicking on the apply button.Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06810-0012980948By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/a3Jpc3RhLmJlbm5ldHQuOTM1OTkuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Business Controller Your Opportunity This is a rare opportunity for an experienced Accountant to be the focal point of all finance activities in the Brisbane arm of a globally PE backed business and take your career into an area that you might not have thought possible. You will use your strong finance knowledge to drive strategic outcomes and deliver on targets for growth, but this position gives you the chance to be part of something bigger. You will perform the role of Business Controller; where you will be responsible for all financial information and advice for strategic decisions, and one where you will manage Marketing, IT, HR, and Sales (a team of 6). You will report to an experienced General Manager; we've met them and they're brilliant in person - very down-to-earth, they know the business, and they're well respected in the business. They're also aware that they need you to help develop their experience in finance and in return, they will share their expertise and develop your knowledge of other areas of the business that fall under your guidance. And whilst you report to them, they are very keen to stress that they're looking for someone to partner with. Based in Milton, with parking provided, you will work in an outstanding location alongside a team of professionals that have developed a great culture. In addition, you will work closely with the Group CFO who is based in Europe and become a trusted financial advisor on Australian performance - this will also involve a trip within the next 12 months to their Head Office in the UK. You'll be joining a business that puts their customer first and they have created outstanding relationships with their client base; it's a unique environment that values face-to-face engagement, and they regularly host well attended company events. What You'll Do: Finance: you will manage all processes and procedures, making recommendations for improvements and implementing where necessary, performing month-end processes, working across budgets & forecasts, and providing detailed analysis on business performance. Your expertise and output will directly influence the strategic direction the business takes, and you will be crucial to the continued strong growth of the organisation - this involves presenting to senior leadership and then implementing your recommended strategies whilst maintaining team performance and cost effectiveness. You'll also, crucially, provide support and management to the rest of the business. This involves taking management of the Marketing, Customer Service, Finance & Admin teams; developing their performance, providing support and guidance, and in the case of Marketing, working closely with them to identify areas for opportunity, anticipating client needs and market trends, and working on strategies for growth (including brand visibility, promotions, events, and establishing market position). As a business they don't expect you to hit the ground running, they know that it takes time - they're a mature environment who are looking for the right person. Therefore, in the first month their expectations of you are clear; establish regular communication with the Group CFO to understand the current financial situation, assess the business performance and get used to their systems. Work closely with the GM to understand their offering, their products, and their client base - she will partner with you to get you up to speed. Finally, get to know the team; understand who they are and what they do - you'll be managing them, but this is a team environment, so relationships are key. Who You Are: You're an entrepreneurial, positive, and influential individual with a strategic mindset who has the skills and personality to lead a business. You'll be the face of Finance but also have daily interaction with clients; this is an environment where everyone works together. You will be someone who wants to learn and get exposure to areas of a business that a Finance person might not usually get - such as Sales. You will have prior team management experience and be able to speak and engage with every level of the business. If you're the type to want to sit in your office and crunch the numbers, then this isn't the position for you. In addition, we do need certain qualifications; you will be a fully qualified accountant (CA/CPA), probably currently operating at FM or FC level, and you'll be confident with systems / technology. Apply Today Submit your CV directly via email to Stewart Selwood on [email protected] or by pressing the Apply button.By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/c3Rld2FydC5zZWx3b29kLjc0NjM1LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Category Manager - Window Furnishings <table width="680"><tbody><tr><td width="552">Our client is an iconic Australian brand that bring delight to everyday households.This is a highly collaborative role within a fast-paced, high performing team. You will partner across the organisation; members, sales, marketing, finance and operations to align business plans to achieve businesses key performance metrics. Additionally, strong stakeholder management of both internal and external parties will be critical for successful.The RoleReporting directly to the General Manager, as the Category Manager - Window Furnishings. The role involves collaborating with members and suppliers to deliver curated products, competitive pricing, and effective communication aligned with our company's purpose. The primary objective is to add value and increase margins for store members by developing profitable product ranges. Key Responsibilities:<ul><li>Develop and implement category management plans and strategies to optimise value for money and meet business objectives.</li><li>Analyse market data, conduct competitor research, and monitor industry trends.</li><li>Manage product selection, documentation, pricing, and supplier relations.</li><li>Collaborate with the Marketing Team to enhance the customer experience.</li><li>Provide direction to support staff in product range development and maintenance.</li><li>Collaborate with the Finance Team to define category metrics and financial analysis.</li><li>Ensure supplier and member compliance with company strategies and objectives.</li><li>Deliver exceptional stakeholder satisfaction through effective communication and support.</li><li>Uphold company processes, policies, and standards while driving teamwork and positive culture.</li><li>Develop contract management plans and manage supplier performance by developing effective supplier relationships to enhance category outcomes. </li></ul>Your Profile:<ul><li>Minimum 5 years business experience or background in Category / Product Management - ideally within Window Furnishings</li><li>Able to demonstrate your ability to identify & leverage consumer insights to drive effective strategy</li><li>Track record implementing category strategy and management frameworks, pricing structures and processes to create and execute opportunities across the category</li><li>Demonstrated experience in developing customer-led insights into actionable marketing plans</li><li>Strong Sales, Marketing and Technical acumen, with relevant skills in best practice disciplines</li><li>Analytical thinking with strong project management disciplines</li><li>Exceptional customer focus</li><li>Outstanding interpersonal skills and communication skills (both written and verbal)</li><li>Most of all, you are professional and driven to achieve continuous improvement with a proactive approach to your work, willing to take opportunities as they present themselves. </li></ul>This role is a rare find and adds significant depth to your Category Management career! Please note, this position is only open to those who are Australian citizens or are currently residing in Australia and hold Australian residency. Apply TodayWe're reviewing applications as they come in. This is an essential hire for our business, so don't delay applying. Please send your resume by clicking on the apply button. Learn more about our Mount Waverley recruitment services: <a href="https://www.roberthalf.com.au/mount-waverley">https://www.roberthalf.com.au/mount-waverley</a>Job Reference No: 06830-0012959192RM </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/cnlhbi5tY2xvdWdobGluLjM4NTM5LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Executive Assistant/Office Manager <table width="680"><tbody><tr><td width="552">The Company Our client is passionately committed to securing optimal retirement outcomes for its members and serving as a reliable super partner within the communities they operate. If you're ready to make a real impact and contribute to a company deeply invested to their stakeholders, then this opportunity is tailor-made for you! Through a boots-on-the-ground approach, our client's regional offices actively engage with the communities and workplaces of our members, nurturing robust connections and support networks.The RoleYour eligibility for this position will depend on your demonstrated experience as an EA/Office Coordinator, encompassing the following key responsibilities: - Handling a high volume of calls with a professional phone manner- Assist with general administration tasks as required.- Managing various administrative tasks for stakeholders, such as monitoring their inboxes, responding to emails, managing calendars, drafting confidential correspondence, and arranging travel.- Planning and coordinating schedules, ensuring all commitments are followed up on.- Attending client meetings to take minutes and track action items, as needed.- Prioritizing conflicting needs and handling matters efficiently to completion.- Communicating directly with clients on behalf of the stakeholders to maintain positive relationships.- Conducting research and providing information and solutions- Providing project administration support to special counsel and other subject matter experts.- Assisting with maintaining professional memberships and training requirements.- Building effective relationships with firm leadership and staff.- Supporting business development initiatives and marketing-related events.- Organizing travel and accommodation for ANZ partners and staff.- Performing any other duties as required About you To thrive in this position, you should have over two years of EA/Office Coordinator experience, preferably in larger, fast-moving organisations. With strong communication, decision-making, and problem-solving abilities, you excel at prioritizing tasks in fast-paced settings, managing diaries, and travel efficiently. Known for your attention to detail and adaptability, you consistently deliver high-quality work while adhering to the firm's values. Your exceptional interpersonal skills, meeting deadlines promptly, and proficiency in MS Office and other computer programs are also notable attributes. What's on offer? - Personal and professional development opportunities- Benefit from the collaboration of a skilled, motivated team of professionals.- Flexible work arrangements- Make a meaningful impact and help members achieve exceptional retirement outcomes.- Enjoy a fantastic workplace atmosphere characterized by a vibrant and inclusive culture. To ApplyInterested in applying? We'd like to hear from you! Simply, send us your resume by clicking on the apply button below. Please note your application will be assessed within 3 working days and we will only get in touch with shortlisted applicants. Robert Half Ltd is committed to equal opportunity and we value diversity at our company. We do not discriminate on the basis of categories protected under local law.</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWFkZWxpbmUuZG9ub3Zhbi40Nzc0My4xMDY3NUByaGlhdXMuYXBsaXRyYWsuY29t.gif">

Fund Associate | Financial Services |In office <ul><li>Fund/operations accountant</li><li>$120,000 - $180,000 + super</li><li>Sydney</li></ul> <table width="680"><tbody><tr><td width="552">· Fund / operations role· Broad role· High performing teamThe CompanyAn exciting opportunity within a slick Financial Advisor The Role This fund / operations role will join a high performing financial advisory and report into the CFO and CIO. KEY RESPONSIBILITIES:Responsibilities include, but are not limited to: General:* Operations: Manage fund operational and administration activities.* Financial Reporting and Accounting: Assist with financial statements and reports. Ensure accurate and compliant accountingrecords and continuously improve accounting processes.* Tax Compliance and Planning: Assist with tax return preparation, compliance and developing tax-optimal strategies.* Compliance: Maintain fund day-to-day compliance.* Communication and Collaboration: Work collaboratively with team members and effectively communicate financialinformation to stakeholders. Corporate and Funds:* Assist with investor, financial and management reporting, fund analysis, compliance and regulatory reporting.* Assist with fund tax reporting.* Oversee the fund reporting system.* Assist with managing external advisors and vendors.* Assist with fund liquidity, expenses, invoices, drawdowns, and distributions.* Address investor queries and manage the investor portal.* Compile fund investment valuations and analysis.* Perform analysis of fund performance and calculate carried interest waterfalls.* Participate in structuring and implementing new funds, including investor onboarding.* Ensure seamless data flow between fund and corporate entities.* Maintain various compliance registers, procedure manuals and policies.* Assist with investment and fund documentation.* Assist with risk management.* Other fund operation and administration tasks.* Support the CIO in fund marketing activities.* Operational and finance assistance to other BLANK Group functions, including Corporate Finance and Venture Building What's in it for you? · Join an established business with an excellent culture· Competitive salary package and benefits· A broad fund operations role Your Profile The successful candidate will be able to demonstrate relevant experience working as a senior accountant in a hands on role · Fund accounting / fund audit / fund operations· CA / CPA qualified· Excellent written and verbal communication skills Apply Today Please send your resume by clicking on the apply button. Your application will be assessed within 3 business days. Please note only shortlisted candidates will be contacted. Learn more about our Sydney recruitment services: <a href="https://www.roberthalf.com.au/recruitment-agency-sydney">https://www.roberthalf.com.au/recruitment-agency-sydney</a> </td></tr></tbody></table> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Um9iZXJ0YS5CbGFja2ZvcmQuMjcxNjMuMTA2NzVAcmhpYXVzLmFwbGl0cmFrLmNvbQ.gif">

Finance Business Partner | Leading Retailer | $150k + super The CompanyRobert Half are exclusively partnering with an instantly recognisable retail group with a strong and growing presence both locally in Australia and overseas. Reporting into the Head of Commercial Finance and working alongside the broader finance function, you will focus on enhancing and optimising gross margins and play a pivotal role in driving financial performance and influencing strategic decision-making across the organisation. This position will collaborate across Commercial, Operations, and Marketing functions to identify and pursue crucial business enhancement and expansion opportunities in alignment with the overarching business strategy. Key Responsibilities:<ul><li>Offer critical insights to facilitate gross margin expansion by examining various aspects of the procurement and supply chain to operational efficiency and pricing strategies.</li><li>Develop robust financial models to support procurement and supply chain functions in delivering commercial value.</li><li>Build commercial awareness and understanding across Commercial, Operations, and Marketing teams, providing thought leadership on matters affecting financial performance.</li><li>Collaborate with executive leadership (COO, CCO & CFO) to enhance understanding of key financial drivers and optimise business opportunities through insightful analysis translated into actionable strategies.</li><li>Utilise advanced data analysis techniques (data mining, modelling, visualisation) to simplify complex business challenges into comprehensible solutions.</li><li>Prepare and deliver business insights, analyses, and solutions to stakeholders at various organisational levels.</li><li>Present information on capital positions, exposure, and opportunities, ensuring awareness and comprehension of capital levels and performance.</li><li>Develop comprehensive return on capital models to influence capital investment strategy, offering insights and recommendations for improvement.</li><li>Contribute towards process improvement projects and system implementations.</li><li>Ad hoc duties as required.</li></ul> Your ProfileYou will be an established Finance Business Partner with a strong commercial mindset, with proven ability to challenge and influence commercial outcomes. You will have strong communication skills and be self-driven to succeed with high attention to detail. Previous experience within a retail or FMCG environment would be highly regarded. Experience with SAP and Power BI also advantageous for the role. Apply TodayThis is an opportunity to gain extensive senior leadership exposure and really influence change across the business at all levels. Interviews are taking place for this role ASAP, so waste no time and apply today! Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 31. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a> <h3>Reference No. 06810-0012972544LH</h3>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjI0OTA4LjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Finance Business Partner | Retail | $150k + super The CompanyRobert Half are exclusively partnering with an instantly recognisable retail group with a strong and growing presence both locally in Australia and overseas. Reporting into the Head of Commercial Finance and working alongside the broader finance function, you will focus on enhancing and optimising gross margins and play a pivotal role in driving financial performance and influencing strategic decision-making across the organisation. This position will collaborate across Commercial, Operations, and Marketing functions to identify and pursue crucial business enhancement and expansion opportunities in alignment with the overarching business strategy. Key Responsibilities:<ul><li>Offer critical insights to facilitate gross margin expansion by examining various aspects of the procurement and supply chain to operational efficiency and pricing strategies.</li><li>Develop robust financial models to support procurement and supply chain functions in delivering commercial value.</li><li>Build commercial awareness and understanding across Commercial, Operations, and Marketing teams, providing thought leadership on matters affecting financial performance.</li><li>Collaborate with executive leadership (COO, CCO & CFO) to enhance understanding of key financial drivers and optimise business opportunities through insightful analysis translated into actionable strategies.</li><li>Utilise advanced data analysis techniques (data mining, modelling, visualisation) to simplify complex business challenges into comprehensible solutions.</li><li>Prepare and deliver business insights, analyses, and solutions to stakeholders at various organisational levels.</li><li>Present information on capital positions, exposure, and opportunities, ensuring awareness and comprehension of capital levels and performance.</li><li>Develop comprehensive return on capital models to influence capital investment strategy, offering insights and recommendations for improvement.</li><li>Contribute towards process improvement projects and system implementations.</li><li>Ad hoc duties as required.</li></ul> Your ProfileYou will be an established Finance Business Partner with a strong commercial mindset, with proven ability to challenge and influence commercial outcomes. You will have strong communication skills and be self-driven to succeed with high attention to detail. Previous experience within a retail or FMCG environment would be highly regarded. Experience with SAP and Power BI also advantageous for the role. Apply TodayThis is an opportunity to gain extensive senior leadership exposure and really influence change across the business at all levels. Interviews are taking place for this role ASAP, so waste no time and apply today! Please send your resume by clicking on the apply button or for further information, contact our Melbourne office on 03 9691 36 31. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a><h3>Reference No: 06810-0012972544LH</h3>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bGF1cmVuLmhheGJ5LjMyMjcwLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Customer Service Representative The CompanyRobert Half are proud to be partnering with our client, a leading manufacturer in Melbourne's East, committed to delivering excellence to their customers. Our client's mission is to provide top-notch solutions and build lasting relationships with their valued clients. They believe in fostering a positive work culture that promotes collaboration, innovation, and personal growth. The RoleAs a Customer Service Representative, you will be at the forefront of our company, acting as the primary point of contact for our customers. Your role will be to listen, understand, and address their needs while providing exceptional service and support. Whether it's answering enquiries, resolving complaints, or offering product information, you will play a pivotal role in ensuring customer satisfaction and building brand loyalty. Responsibilities of the role include: <ul><li>Customer Support</li></ul>Respond to customer inquiries via various channels (phone, email, chat, or social media) in a professional, friendly, and efficient manner. <ul><li>Problem Solving</li></ul>Address and resolve customer complaints or concerns effectively, ensuring a swift resolution to maintain customer satisfaction. <ul><li>Product Knowledge</li></ul>Develop a comprehensive understanding of our products/services to provide accurate information and advice to customers. <ul><li>Product Knowledge</li></ul>Assist customers with placing orders, tracking shipments, and managing returns or exchanges. <ul><li>Upselling & Cross-selling</li></ul>Identify opportunities to promote additional products/services to enhance the customer's experience and meet sales targets. <ul><li>Documentation</li></ul>Maintain detailed and accurate records of customer interactions, transactions, inquiries, and feedback. <ul><li>Collaboration</li></ul>Collaborate with other departments such as Sales, Marketing, and Technical Support to address customer needs effectively. <ul><li>Continuous improvement</li></ul>Stay updated with product knowledge, industry trends, and customer service best practices to continually improve service quality.Your ProfileTo be successful in this role, you will have the following: <ul><li>Strong customer service experience</li><li>Excellent communication skills</li><li>Strong problem-solving skills.</li><li>Solid understanding of Microsoft Office Suite</li><li>Strong computer literacy and data entry skills</li><li>1-2 years' experience in a similar role</li><li>Experience with using CRM systems.</li><li>Solid multi-tasking skills</li><li>Collaborative attitude with the ability to work effectively in a team-based environment. </li></ul>Apply TodayPlease send your resume by clicking on the apply button. Learn more about our Melbourne recruitment services: <a href="http://www.roberthalf.com.au/recruitment-agency-melbourne">http://www.roberthalf.com.au/recruitment-agency-melbourne</a>Job Reference No: 06830-0012982944EMBy clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/RWxpc2UuTWFydGluLjIyMDAxLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">

Finance Business Partner <ul><li>Gain exposure to partnering with operational leaders</li><li>Deliver value add analysis and recommendations</li><li>Strong mentorship from experienced business leaders</li></ul> The RoleWe are currently seeking an energetic and experienced Finance Business Partner to join a high performing FP&A team. You will work closely with senior leaders, within manufacturing, supply chain and finance. This role is designed to produce valuable insights and provide financial information to support decision making across the business.<ul><li>Prepare and explain financial modelling for key business stakeholders across, finance, marketing, sales, product & business performance</li><li>Utilise both Excel and available BI tools to identify trends, opportunities and problem areas that will impact strategic decision making</li><li>Provide recommendations to business leaders through financial insights</li><li>Lead the preparation of the annual budgeting process and rolling forecasts monthly</li><li>Build strong working relationships with both financial and non-financial stakeholders, to develop strong collaboration and foster effective business outcomes</li><li>Support monthly reporting through analysis of business-critical drivers</li><li>Lead any finance systems upgrades or projects</li></ul> Profile<ul><li>CA, CPA or CFA qualified</li><li>Previous background using BI tools to develop dashboards</li><li>Excellent interpersonal and communication skills</li><li>Happy to be hands on in a fast-paced dynamic environment</li><li>Advanced Excel and strong financial modelling skills, with the ability to build models from scratch</li></ul> Apply Today Please send your resume by clicking on the apply button. Your application will be assessed within 3 working days. Please note only shortlisted candidates will be contacted.Learn more about our Sydney recruitment services: <a href="https://www.roberthalf.com.au/recruitment-agency-sydney">https://www.roberthalf.com.au/recruitment-agency-sydney</a>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://www.roberthalf.com/au/en/privacy" target="_blank">https://www.roberthalf.com/au/en/privacy.</a> Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Sm9lbC5IZXJiZXJ0LjkzNjEzLjEwNjc1QHJoaWF1cy5hcGxpdHJhay5jb20.gif">