Comptable principal<p>Superbe opportunité de joindre une entreprise bien établie à Québec. Sous la supervision du directeur général et en collaboration avec l'équipe des finances du siège social, le comptable principal a pour responsabilité de coordonner le travail de l'équipe et veiller à l'intégrité des informations comptables. Le comptable principale contrôle et finalise le cycle comptanble, il assure le lien entre les opérations du site et l'équipe des finances du siège social. Le comptabel principal aura pour mandat d'assurer une continuité des opérations et développer son équipe, améliorer les méthodes de travail et hamoniser les processus avec ceux du groupe.</p><p><br></p><p>RESPONSABILITÉS :</p><p><br></p><p>• Coordonner et encadrer une équipe de 5 personnes;</p><p>• Effectuer la conciliation bancaire;</p><p>• Balancer les comptes de GL;</p><p>• Contrôler les mouvements d'inventaires;</p><p>• Élaborer et analyser les états financiers périodiques ainsi que divers rapports trimestriels;</p><p>• Assurer le maintien et le développement des contrôles internes;</p><p>• Participer au décompte d'inventaire;</p><p>• Effectuer divers suivis de dossiers de gestion administrative;</p><p>• Participer sur une base ponctuelle à différents projets spéciaux tel que migration logiciel, projet d'amélioration de processus, etc;</p>Accounts Receivable<p>Robert Half is in search of innovative and results-oriented Accounts Receivable Clerk in the area. Mainly Accounts Receivable Clerk will be reporting to Accounts Receivable manager. There is a job opening at this quickly growing accounting team for someone interested in a great career. Candidates who are able to enter, post and reconcile batches, research and resolve customer A/R issues, prepare aging report, place billing and collection calls, maintain cash receipts journal, update, and reconcile sub-ledger to G/L will be most fit for this position. The Accounts Receivable Clerk will handle 200+ invoices a week, so we are seeking candidates who are self-starters, with high attention to detail. </p>Accounts Payable Manager<p>Responsibilities</p><p>• Supervise day to day Accounts Receivable and Cash Application operations</p><p>• Strategize optimum and timely collection activities through support, guidance, hands-on training and coverages</p><p>• Reconcile GL accounts (Bank/AR/AFDA)</p><p>• Oversee direct debit and credit card payments</p><p>• Review customer correspondence (e.g. overdue notices, account statements)</p><p>• Employee performance reviews and coaching for 10+ direct reports</p><p>• Departmental staffing needs (e.g. hiring and onboarding)</p><p>• Collaborate & coordinate with various stakeholders</p><p>• Monitor shared mailboxes</p><p>• Audit assistance</p><p>• Other duties as required</p><p>Requirements</p><p>• Minimum 5 years AR management experience</p><p>• Strong attention to detail</p><p>• Excellent communication skills both written and verbal</p><p>• Strong organizational skills</p><p>• Excellent time management skills</p><p>• Intermediate proficiency in Microsoft Office Suite applications</p><p>• Experience with NetSuite</p><p>• Experience with credits / rebates / deductions</p><p>• Team player and works well under pressure</p>IT Service ManagerRobert Half Technology is looking to hire a full time / permanent IT Service Manager for a client that is rapidly expanding in the East GTA Region. This position is offering stability within a strong industry, reputable organization and growth opportunities.<br><br>Please take a look at the information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response.<br><br>Role: IT Service Manager<br>Type: Full time / Permanent <br>Industry: Confidential<br>Location: East GTA (Hybrid 3 days a week in office)<br>Compensation: $80k to $90k (Some flexibility) + 10% Bonus + STRONG Benefits + 3 Weeks Vacation + Wellness account + all hardware provided <br>Requirements:<br>- 2+ years minimum in an similar IT Management role; leadership capabilities like mentoring, coaching and KPI’s etc.<br>- At least 6+ years working within IT industry (Management / Infrastructure support positions).<br>- Improving IT Infrastructure processes (Microsoft Environment); change management.<br>- Overseeing the delivery of IT Services to meet needs of organization.<br>- Managing relationships with clients (or other departments internally); vendor and stakeholder management.<br>- Establish, monitor and reporting on SLA performance, reviewing SLA with clients.<br>- Hands on experience with creating Disaster Recovery Plans (DRP), Business Continuity Plan (BCP) and security plans.<br>- Experienced with technology (MS Stack).<br>o Active Directory, storage systems, Azure, servers, networks, back ups; M365 environment. <br>- Great communication; someone who can explain technical things to non – technical people.<br>- Continuous learner; someone who can recommend IT strategies, policies and procedures and improve the environment / service.Magasinier / Acheteur<p>Vous êtes à la recherche d'une opportunité passionnante dans le domaine de la construction? Vous avez de l'expérience dans le domaine des achats et de la gestion d'entrepôt dans l'industrie de la construction? Notre client, situé dans l'ouest de l'île, est actuellement à la recherche d'un magasinier/acheteur. Vous travaillerez du lundi au vendredi, de 8h00 à 17h00 en présentiel, mais bénéficierez d'une flexibilité d'horaire.</p><p><br></p><p>Sous la supervision du responsable des achats, le titulaire du poste participera activement à la gestion et à l'entretien de l'entrepôt.</p><p><br></p><p><strong>Principales tâches et responsabilités :</strong></p><p>Le magasinier-acheteur peut être appelé à effectuer diverses tâches reliées aux matériaux en inventaire, telles que :</p><p>▪Entretenir l'entrepôt : aménagement, entreposage adéquat et sécuritaire du matériel, de l'équipement, de la machinerie, etc.</p><p>▪Travailler en étroite collaboration avec les responsables de terrain ;</p><p>▪Gérer l'inventaire de l'entrepôt </p><p>▪ Assurer une gestion précise de la livraison, de la réception, du stockage, de l'inventaire et de la manutention de l'équipement et du matériel pour le site et/ou l'entrepôt ;</p><p>▪Maintenir un inventaire à jour : pièces min/max, pièces critiques ; ▪Maintenir un inventaire à jour : pièces min/max, pièces critiques.</p><p>▪Préparer et expédier les commandes</p><p>▪Inventaire physique, selon les instructions reçues ;</p><p>▪Maintenir l'exactitude des pièces dans le système ;</p><p>▪Inventaires mensuels et annuels des matériaux et des outils ;</p><p>▪Toutes les autres tâches connexes demandées par le supérieur.</p><p><br></p><p><strong>Acheteur</strong></p><p>▪Achat de pièces de rechange auprès des fournisseurs</p><p>▪Compléter les bons de commande pour les achats effectués et les transmettre pour approbation à son supérieur immédiat</p><p>▪Préparer la documentation complète des comptes fournisseurs pour permettre le paiement des factures</p><p>▪Optimiser les coûts d'achat des pièces selon les besoins</p><p>▪Gérer l'approvisionnement en pièces et services</p><p>▪Tenir à jour les dossiers de commande ;</p><p>▪Assurer une bonne gestion des stocks en termes de quantité et de système de stockage.</p>Accounts Payable Clerk<p>Robert Half has a great opportunity available for an Accounts Payable (A/P) Clerk with an organization that offers an appealing company culture among highly skilled professionals. This position works closely and reports to the Accounting Manager and handles all general administrative needs of the AP/Finance Department. The primary focus of this role is matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks are primary areas of focus. Contact us today to discover how you can quickly move up the career ladder on a fast-growing team. This Accounts Payable Clerk role will be located in the Carleton Place, Ontario area and will be a long-term contract / temporary to hire position.</p><p><br></p><p>Your responsibilities</p><p>-Provide support to internal business partners</p><p>-Execute additional tasks as needed</p><p>-Assist with internal and external audits as needed</p><p>-Open, organize, and distribute department mail daily</p><p>-Complete full-cycle A/P</p><p>-Accurately execute daily processes and controls in a timely manner while ensuring company policies are followed</p><p>-Manage validating, recording, and mailing checks and expedite special handling</p><p>-Sort, log, scan, and file invoices, checks, and other documents</p><p>-Handle the administrative needs of the AP/Finance Department</p>General Accountant<p>This exciting Accountant opportunity is with one of our clients in the Quinte West area is a permanent, full-time position. Reporting to the Finance Manager, the Accountant will bring<strong> </strong>5+ years of accounting experience with a solid understanding of balancing debit / credit entries, plus general accounting functions like financial transactions, disbursement, receipts, journal entries; account reconciliations etc.</p><p><br></p><p><strong>Duties:</strong></p><p>· Work with all aspects of full cycle accounting, A/P, A/R, Account Reconciliations</p><p>· Preparation of monthly/quarterly working papers</p><p>· Bank reconciliations preparing of daily cash deposits and journal ledger accounts</p><p>· Process all aspects of accounts payable including reconciliation of AP sub-ledgers to general ledger control accounts. </p><p>· Responsible to maintain prepaid schedule, and prepare routine accruals at month end.</p><p>· Process expense claims, corporate card statements and employee advances.</p><p>· Arranges for electronic funds transfers, wire transfers or other disbursements</p><p>· Accounts receivable function includes processing customer cash receipts (checks, wires), following up with customers, issuing credit notes.</p><p>· Keep track of all payments and expenditures, including purchase orders, invoices, statements</p><p>· Reconcile processed work by verifying entries and comparing system reports to balances</p><p>· Paying vendors by scheduling and ensuring payment is received for outstanding credit</p><p>· Responsible for processing credit card payments/back up of cash receipts; provide customers with invoices.</p><p>· Preparing analyses of accounts and producing monthly reports</p><p>· Process accounts payable invoices; reconciliation of supplier statements; payment of supplier statements</p>Accounts Payable ClerkRobert Half has an Accounts Payable (A/P) Clerk opportunity that offers a stimulating work environment with a team of highly skilled professionals. The candidate in this position will be reporting to the Accounting Manager while attending to the general administrative needs of the AP/Finance Department. Matching and batching code, resolving A/P issues, processing expense reports, updating and reconciling sub-ledger to G/L and processing checks will be the main focus points in this role. If you're looking for an opportunity that offers job growth, contact us today to learn more about this fast-growing team. Located in Vancouver, British Columbia, the Accounts Payable Clerk will be a short-term contract / temporary position.<br><br>How you will make an impact<br><br>- Open, organize, and distribute department mail daily<br><br>- Handle administrative tasks for the AP/Finance Department<br><br>- Facilitate internal and external audits as needed<br><br>- Verify, log and send checks, including facilitating special handling<br><br>- Execute additional tasks as needed<br><br>- Conduct full-cycle A/P<br><br>- Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies<br><br>- Manage customer service tasks for internal business partners<br><br>- Maintain proper storage of invoices, checks, and other documents by organizing, logging, scanning, and filing themFinance Manager<p>Our esteemed client, situated in the vibrant Lower Mainland of Vancouver, BC, is actively seeking a dedicated Finance Manager to join their dynamic team. This pivotal role will directly report to the Vice President of Finance, assuming a critical position in orchestrating month-end processes and crafting comprehensive financial statements. Beyond traditional duties, this role offers an exciting opportunity to innovate, refine operational frameworks, and champion efficiencies. Embracing a hybrid work model, the Finance Manager will enjoy a balanced blend of remote and in-office collaboration.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Spearhead the meticulous preparation of monthly consolidations and financial statements, ensuring accuracy and adherence to regulatory standards.</li><li>Exercise diligent oversight over the month-end procedures, meticulously curating workbooks to comprehensively account for the entire balance sheet.</li><li>Supervise and meticulously review all journal entries and transactions recorded within the general ledger, maintaining the highest standards of precision.</li><li>Drive efficiency in inventory management, overseeing monthly cycle counts and bolstering adherence to control protocols.</li><li>Conduct thorough financial analysis, offering invaluable insights into variances and emerging trends.</li><li>Contribute to the meticulous year-end budgeting process, leveraging expertise to refine forecasting methodologies.</li><li>Serve as the resident subject matter expert during review engagements conducted by external accounting firms, offering guidance and insight.</li><li>Methodically document all accounting procedures, cultivating a repository of best practices and procedural guidelines.</li><li>Champion process enhancements, actively participating in the implementation of streamlined workflows.</li><li>Collaborate in the integration of robust controls, fortifying the financial framework against risk.</li><li>Contribute to ERP improvement projects, leveraging expertise to optimize system functionality.</li><li>Facilitate day-to-day cash management operations, ensuring liquidity needs are met with precision.</li><li>Undertake additional responsibilities as dictated by operational exigencies.</li></ul><p><br></p><p><br></p>Payroll Manager<p><strong>Robert Half is currently working with a client looking to fill a Payroll Manager position. This is a full-time/permanent role working a hybrid model. </strong></p><p><br></p><p><strong>Advantages:</strong></p><p>-Competitive salary (up to 125K)</p><p>-Full benefits + pension</p><p>-4 weeks vacation + sick days</p><p>-Hybrid work model</p><p><br></p><p><strong>Responsibilities:</strong></p><p>-Develop systems to process payroll account transactions (e.g. salaries, benefits, garnishments, deductions, taxes and third party payments)</p><p>-Coordinate timekeeping and payroll systems</p><p>-Oversee processing of payroll changes (e.g. new hires, terminations, raises) and system upgrades</p><p>-Ensure compliance with relevant laws and internal policies</p><p>-Supervise and coach payroll clerks and assistants</p><p>-Liaise with auditors and manage payroll tax audits</p><p>-Collaborate with Human Resources (HR) and accounting teams</p><p>-Maintain accurate records and prepare reports</p><p>-Resolve issues and answer payroll-related questions</p><p>-Assists with the implementation and/or upgrade of any system relating to the payroll system</p><p>-Maintains a working knowledge of personnel policies and collective agreements</p><p>-Reconciles and remits payments through financial software</p><p>-Assists in the preparation of accruals and journal entries</p><p>-Takes corrective action in resolving error messages, system navigation problems and other payroll system generated discrepancies.</p><p>-Creates user access profiles</p><p>-Generates reports by compiling and processing payroll data from source documents</p><p>-Meets with employees for performance reviews to collaboratively set future goals, develop plans for achieving goals, monitoring progress and provide ongoing feedback</p><p>-Plans workload and work priorities to meet the requirements of the work unit, human resources department and client groups. </p>Payroll SupervisorOur reputable client is seeking a Payroll Manager to join the company. This Payroll Manager will be responsible for work on tax-related tasks, such as W2 forms, preparing reports and updating policies, and will help achieve standards that are necessary for growth within the financial department. This may be the role for you if you are a dynamic Payroll Manager with excellent communication, proven leadership, and are deadline driven.<br><br>How you will make an impact<br><br>- Liaise with auditors and manage payroll tax audits<br><br>- Manage processing of payroll changes (e.g., new hires, terminations, raises) and system upgrades<br><br>- Engage with accounting and Human Resources (HR) teams<br><br>- Manage the accuracy of records and prepare reports<br><br>- Develop systems to process payroll account transactions (e.g., salaries, benefits, garnishments, deductions, taxes and third-party payments)<br><br>- Oversee and train payroll assistants and clerks<br><br>- Comply with relevant laws and internal policies<br><br>- Answer payroll-related questions and resolve issues<br><br>- Organize payroll systems and timekeepingAccounts Payable Specialist - Onsite 5 days a week Downtown<p><u>Onsite 5 Days a Week</u>. Calling all <strong>Recently Graduated Accountants</strong> looking for contract opportunities in the downtown Toronto banking core!!! Easily accessible from both Go Train and TTC Subway or Streetcar the <strong>Recently Graduated Accountant</strong> is part of a team ensuring vendors are accurately paid, reconciliations are completed. As well, the <strong>Recently Graduated Accountant</strong> will assist the Accounting Manager with streamlining the vendor onboarding process. This well-known organization is recognized annually as one of the top places to work. This is your opportunity to add another ERP to your profile. This organization works onsite downtown Toronto 5 days a week.</p>Plant Controller<p>Our client is an established and successful Canadian manufacturing company with plants across Canada, as well as in the US. Due to exciting growth through a recent acquisition, they are looking to hire a Plant Controller who will manage the finance function for the Brantford location as well as another plant in Eastern Canada. <strong>This is a hybrid role, requiring 3-4 days onsite.</strong></p><p><br></p><p>The Plant Controller reports to the Group Controller and manages an overall team of 6 direct reports based at the two plants. The Plant Controller is responsible for full cycle accounting and month end close for both plants, as well as supporting the Plant Manager and local Operations staff. As the Plant Controller, you are responsible for inventory management, analysis of production cost variances and budgeting/forecasting. To be considered for the role of Plant Controller, you must be a CPA with 5+ years of accounting experience in a manufacturing environment, including 2+ years of people management. You should be a driven individual who sees this as an opportunity to grow your career and also be involved in corporate functions. You are a CPA with a successful track record for being a Finance Business Partner who consistently delivers value to Operations. Strong ERP and Excel experience is mandatory for this role.</p>Accounting Supervisor<p>Our client is a reputable not-for-profit organization. They are committed to making a meaningful impact in our community and beyond. As they continue to grow and expand their reach, they are seeking an experienced Accounting Manager to join the team.</p><p><br></p><p>The Accounting Manager plays a pivotal role in ensuring the financial integrity and efficiency of our client. This position is responsible for overseeing all aspects of accounting, financial reporting, and compliance in alignment with regulatory standards and organizational goals.</p><p><br></p><p>Key Responsibilities:</p><p>Financial Management:</p><ul><li>Develop and maintain accounting principles, practices, and procedures to ensure accurate and timely financial statements.</li><li>Manage day-to-day financial operations, including accounts payable, accounts receivable, payroll, and general ledger activities.</li></ul><p>Reporting and Analysis:</p><ul><li>Prepare monthly, quarterly, and annual financial reports for management and Board of Directors, highlighting key insights and trends.</li><li>Conduct variance analysis and provide recommendations for improving financial performance.</li></ul><p>Budgeting and Forecasting:</p><ul><li>Collaborate with department heads to develop annual budgets and forecasts, monitoring expenditures and ensuring adherence to budgetary guidelines.</li><li>Provide financial guidance to support strategic planning initiatives.</li></ul><p>Compliance and Audit:</p><ul><li>Ensure compliance with regulatory requirements and reporting standards, including CRA guidelines for not-for-profit organizations.</li><li>Coordinate audits and liaise with external auditors to facilitate annual audits and reviews.</li></ul><p>Team Leadership:</p><ul><li>Supervise and mentor accounting staff, fostering a collaborative and high-performance work environment.</li><li>Provide guidance and support for professional development and training initiatives.</li></ul><p>Qualifications:</p><ul><li>Bachelor's degree in Accounting, Finance, or related field</li><li>Proven experience with 5+ years in accounting and financial management, preferably in the not-for-profit sector.</li><li>Strong knowledge of accounting principles, regulations, and best practices.</li><li>Proficiency in financial software and ERP systems; experience with QuickBooks, Xero, or similar platforms.</li><li>Excellent analytical, communication, and leadership skills.</li><li>Ability to work effectively in a team and collaborate across departments.</li></ul><p><br></p>Controller<p><strong>The Company</strong></p><p>Our Oakville client is an established and very successful manufacturing company. They are a stable business and boast decades of success in their industry. They are experiencing unprecedented growth organically, as well as through acquisitions. As a result, they are adding a Controller to the team. <strong>This is a HYBRID position</strong>.</p><p> </p><p><strong>The Role</strong></p><p>The Controller reports to the President and is responsible for management of the Finance and Accounting function. The Controller has complete oversight of the day-to-day accounting, month end close, financial reporting, government remittances, financial statements, and variance analysis. As the Controller, you will supervise a team of 2 staff.</p><p> </p><p><strong>What do you bring to the role?</strong></p><p>You are a designated CPA with 2+ as a Controller or Accounting Manager where you managed the Finance function and supervised a team. You are an energetic go-getter with strong business acumen who wants to help the company expand. Your keen business sense will assist the President in increasing revenues and the bottom line. You can utilize your strong FP& A skills to lead strategic planning, budgeting and forecasting. To be considered for this position, you must have manufacturing industry experience, preferably from another SMB organization. Experience in helping to scale a business, particularly through acquisitions, is an asset.</p><p><strong> </strong></p><p><strong>What’s in it for You?</strong></p><ul><li>Generous salary</li><li>Performance bonus</li><li>Full health, dental, prescription, paramedical and vision benefits</li><li>CPA dues and professional development</li><li>Generous vacation and PTO</li><li>Excellent work/life balance</li><li>Hybrid work </li><li>Opportunity to help scale a company and achieve its goals and growth targets</li><li>Be a member of the Senior Leadership Team</li></ul><p><br></p>VP, SMB Sales & Partnerships Strategy & Enablement<p>Robert Half's client in the finance sector is seeking a Sales and Partnership professional. In this position you will be reporting to the Head of SMB Strategy & Support Ops, this high-impact role will be responsible for coordinating the execution and delivery of a wide breadth of sales strategy and enablement initiatives that will drive effectiveness and nimbleness of the SMB Sales & Partnerships organization. You will provide expert guidance and leadership within your delivery streams, enhance client and employee experiences, and execute against critical initiatives focused on product and service delivery, sales enablement, continual process improvement, and the creation of a strong, scalable controls environment to protect our clients and the firm.</p><p><br></p><p>The VP, SMB Sales & Partnerships Strategy & Enablement will:</p><p>· Act as a key execution and delivery partner to support the SMB Sales & Partnerships organization's strategic efforts in close partnership with stakeholders across the organization.</p><p>· Perform and lead analysis to identify learnings, performance, and process improvement recommendations across the SMB Sales & Partnerships organization.</p><p>· Deliver multiple initiatives leveraging strategy, project management, analytics, communication, and stakeholder engagement skills.</p><p>· Partner across functions to ensure a frictionless integration of new sales strategy and enablement initiatives.</p><p>· Develop, manage, and maintain a communications, collateral, and process repository to ensure consistent messaging and engagement across Sales & Partnerships organization.</p><p>· Deliver multiple initiatives leveraging strategy, project management, analytics, communication, and stakeholder engagement skills.</p><p>· Partner across functions to ensure a frictionless integration of new sales strategy and enablement initiatives.</p><p>· Develop, manage, and maintain a communications, collateral, and process repository to ensure consistent messaging and engagement across Sales & Partnerships teams, stakeholders, and clients.</p><p>· Develop, manage, and maintain a portfolio of partner-facing training and marketing material that will bolster our partners' abilities to positively position our business to their members.</p><p><br></p><p>Desired Background & Qualifications:</p><p>· 5+ years experience in project management, communications, sales readiness and overall business management.</p><p>· Learning and development experience is an asset.</p><p>- Very strong PowerPoint skills</p><p>· Bachelor's degree or combination of relevant professional experience and/or certifications.</p><p>· A Project Management certification is preferred but not required.</p>Inside Sales Representative<p><br></p><p><strong>Job Title: </strong>Inside Sales Representative</p><p><strong>Location: </strong>Surrey, BC</p><p><strong>Salary:</strong> $22-25 per hour</p><p><br></p><p>We are seeking an Inside Sales Representative to join our established client in Surrey, BC. The ideal candidate will have experience in the building materials industry and possess exceptional communication and customer service skills. If you're a self-starter with a go-getter attitude and a passion for providing excellent service to customers, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Answer inbound telephone calls and inquiries promptly and professionally.</li><li>Provide excellent customer service through phone calls, email, WhatsApp, and in-person interactions.</li><li>Process orders accurately and efficiently, including scheduling deliveries.</li><li>Perform data entry tasks for orders and maintain accurate records.</li><li>Demonstrate in-depth product knowledge to assist customers with product-related inquiries.</li><li>Monitor the company inbox and respond to client inquiries with urgency and attention to detail.</li></ul>Sales Specialist<p>We are seeking a results-driven and experienced Sales Specialist to join our clients team. The successful candidate will play a crucial role in the sales department, with a focus on handling quotes, interacting with clients, and providing excellent customer service. The ideal candidate should have a minimum of 2 years of experience in sales within the lumber industry and possess strong skills in preparing and managing quotes. Proficiency in Sage 50 and the MS Office Suite is essential for success in this role.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Generate and share quotes with potential clients, ensuring accuracy and timely delivery</li><li>Prepare comprehensive quotes based on customer requirements and product specifications</li><li>Handle administrative tasks related to the sales process, including order processing and documentation</li><li>Utilize Sage 50 and MS Office Suite to manage sales data and customer information</li><li>Collaborate with the sales team to achieve sales targets and contribute to the overall success of the department</li><li>Build and maintain positive relationships with clients, addressing inquiries and providing excellent customer service</li><li>Stay informed about industry trends, market conditions, and competitor activities</li></ul><p><br></p><p><br></p>