27 résultats pour Specialiste Du Soutien Aux Applications
IT Generalist<p>If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half has the IT Generalist role for you. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This IT Generalist role is long-term contract / temporary to hire in nature and is based in the North Vancouver, British Columbia, area.</p><p><br></p><p>Your responsibilities in this role</p><p><br></p><p>- Communicate regularly and effectively with ticket submitters</p><p><br></p><p>- Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals</p><p><br></p><p>- Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems</p><p><br></p><p>- Solve computer problems, and implement appropriate action/solutions</p><p><br></p><p>- Offer computer desktop support in accordance with established policies and procedures</p><p><br></p><p>- hardware repairs with the appropriate vendors</p><p><br></p><p>- Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities</p>IT Service ManagerRobert Half Technology is looking to hire a full time / permanent IT Service Manager for a client that is rapidly expanding in the East GTA Region. This position is offering stability within a strong industry, reputable organization and growth opportunities.<br><br>Please take a look at the information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response.<br><br>Role: IT Service Manager<br>Type: Full time / Permanent <br>Industry: Confidential<br>Location: East GTA (Hybrid 3 days a week in office)<br>Compensation: $80k to $90k (Some flexibility) + 10% Bonus + STRONG Benefits + 3 Weeks Vacation + Wellness account + all hardware provided <br>Requirements:<br>- 2+ years minimum in an similar IT Management role; leadership capabilities like mentoring, coaching and KPI’s etc.<br>- At least 6+ years working within IT industry (Management / Infrastructure support positions).<br>- Improving IT Infrastructure processes (Microsoft Environment); change management.<br>- Overseeing the delivery of IT Services to meet needs of organization.<br>- Managing relationships with clients (or other departments internally); vendor and stakeholder management.<br>- Establish, monitor and reporting on SLA performance, reviewing SLA with clients.<br>- Hands on experience with creating Disaster Recovery Plans (DRP), Business Continuity Plan (BCP) and security plans.<br>- Experienced with technology (MS Stack).<br>o Active Directory, storage systems, Azure, servers, networks, back ups; M365 environment. <br>- Great communication; someone who can explain technical things to non – technical people.<br>- Continuous learner; someone who can recommend IT strategies, policies and procedures and improve the environment / service.
