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11 results for Chief Information Officer Cio

IT Director <p>Robert Half have partnered exclusively with an established regulated Financial Services business in the Bristol as they look to hire an innovative IT Director to support their continued growth. <br /><br /></p><h1> </h1><h1>Key Deliverables:</h1><ul><li>Oversee IT operations and supervise systems and IT staff</li><li>Develop strategy as it relates to the organisation's IT infrastructure (computer and information systems, security, communication systems).</li><li>Consult senior-level stakeholders across the entire organisation to identify business and technology needs and to optimise the use of information technology</li><li>Ensure smooth delivery and operation of IT services by monitoring systems performance</li><li>Manage the deployment, development, monitoring, maintenance, upgrading and support of the organisations IT systems. This will include operating systems, servers, PCs, software apps, telephones, and peripherals.</li><li>Oversee the development and enhancement of systems and integration of new systems with those existing.</li><li>Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning.</li><li>Identify security vulnerabilities and eliminate them with strategic solutions that increase data security in-line with ISO 27001 / SOX</li><li>Create processes and standards for selection, implementation, and support of systems</li><li>Manage IT staff, with responsibility for employing, evaluation, training, guidance, disciplinary procedures, and dismissals.</li><li>Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and end users</li><li>Ensure written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades</li><li>Keeping up to date with the most recent technologies and advise on what new technological solutions and their implementation will meet business and systems requirements</li><li>Negotiate with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements</li><li>Understand and compliantly work within regulation such as the Data Protection Act </li><li>Ensure personal training and competency requirements are in line and up to date with company policy</li><li>Adhere to all company policies and procedures, including Health &amp; Safety, Equal Opportunities, Data Protection, Code of Conduct, and Information Security.</li></ul><h1>Critical Competencies:</h1><ul><li>You will have previously maintained a similar position as Head of IT/IT Director in a medium sized organisation where you have been responsible for applications through to infrastructure and service management through to change</li><li>You will be commercially focused and have a passion for how technology and data can drive value, growth, and good customer experience. Translating business strategy into technical strategy and subsequent successful delivery</li><li>Extensive experience of delivering technology/digital change with a good working knowledge of Agile/Scrum project management and change approaches.</li><li>Aware of cybersecurity best practice and standards needed to protect data, the organisation and their clients.</li></ul><h1>Desirable Skills and Experience:</h1><ul><li>Bachelor's Degree in Programming, Computer Science, or related</li><li>6+ years' management experience in an IT environment </li><li>At least three years previous experience of Board level</li><li>A good working knowledge of ISO 27001 / SOX</li><li>Strong interpersonal skills and ability to effectively communicate with teams across the entire</li><li>Excellent leadership and decision-making</li><li>Proven success working in a fast-paced, high-growth</li><li>Keen business sense, with the ability to find creative business-oriented solutions to problems </li><li>A good understanding of FCA regulations with a particular focus on General Insurance and Consumer</li></ul><p> </p><p><strong>Salary/Package </strong></p><ul><li>£90,000 - £100,000 per annum </li><li>Hybrid working - 2-3 days on site </li><li>Company bonus scheme</li><li>25 days annual leave + bank holidays (rising with service to 30 days)<br /><br /><br /></li></ul><h1> </h1><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU0NzgxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> IT Director <p><strong>The Company</strong></p><p>My client are a Multinational Commercial Real Estate Services and Investment Firm turning over billions of dollars. Growth sees them recruiting for an IT Director to join their team based in Central London.</p><p> </p><p><strong>The Role</strong></p><p>In this dynamic role, you'll be responsible for leading our digital and technological transformation. You'll wear multiple hats, from strategist and communicator to project manager and customer advocate. Here's a closer look:</p><ul><li><strong>Digital Vision &amp; Strategy:</strong></li><ul><li>Define and support technology systems and projects that drive core business functions.</li><li>Collaborate with key stakeholders to develop strategic product road maps.</li><li>Partner with Account Leaders on emerging technologies and pilot programs.</li></ul><li><strong>Technical Expertise &amp; Communication:</strong></li><ul><li>Translate complex business needs into clear technical solutions.</li><li>Gather business and user requirements, document them, and build business cases.</li><li>Act as the "voice of the customer" for Agile development teams.</li></ul><li><strong>Project Management &amp; Oversight:</strong></li><ul><li>Manage technology projects, ensuring they meet deadlines and deliver value.</li><li>Set key performance indicators (KPIs) to measure and improve team performance.</li><li>Support resolution of technology challenges and roadblocks.</li></ul><li><strong>Communication &amp; Collaboration:</strong></li><ul><li>Present detailed operational analyses to senior leaders.</li><li>Create clear and concise communication materials for leadership and clients.</li><li>Work collaboratively with business and technology teams across departments.</li></ul><li><strong>Operational Efficiency &amp; Support:</strong></li><ul><li>Provide expert advice to department heads to enhance team efficiency.</li><li>Plan and coordinate meetings effectively to keep them focused and productive.</li><li>Support the organisation and set-up of technology demonstrations and proposals.</li></ul><li><strong>Additional Responsibilities:</strong></li><ul><li>Develop and refine user stories for application development.</li><li>Respond to client and internal inquiries concerning technology.</li><li>Participate in Agile development activities (scrum, demos, testing).</li><li>Support 24/7 global support calls and presentations as needed.</li><li></li></ul></ul><p><strong>Your Profile</strong></p><p>The ideal candidate for this role is a strategic and technical leader with strong communication and collaboration skills. They'll be a blend of business acumen and technological expertise, able to translate between the two worlds. You will have 6-12 years of relevant experience and be a proven business partner.</p><p> </p><p><strong>Salary &amp; Benefits</strong></p><ul><li>£100,000 - £125,000 + bonus</li><li>Genorus pension</li><li>25 days annual leave</li><li>Private Healthcare</li><li>Hybrid working arrangement</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTg1MTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> Director of Technology (IT) <p><strong>Director of Technology (IT) - Global Scaling Entertainment Group - London</strong> </p><p>We are a rapidly scaling entertainment group of companies comprising of around 2000 people spread across an increasing number of portfolio brands.</p><p>Due to their continued rapid expansion plans we are now looking to bring on-board a director of IT.</p><p>IT is currently decentralised, with each of its operating businesses operating individually, responsible for their own IT in line with their own specific needs. The decentralised structure works for certain activities but from an IT perspective it introduces risks to the wider Group and results in significant duplication from an effort and cost perspective. The Director of Technology will devise a centralised IT Strategy. This will be a hands on leadership position focused on building a high performing team as well as devising a cloud based architectural strategy to allow the group to build a "plug &amp; play" platform as it continues to scale at pace globally.</p><p><strong>This is a truly unique opportunity with unrivalled growth prospects as well as the chance to influence the Technology strategy for a rapidly scaling entertainment group!</strong></p><p><strong>Role</strong></p><p>The Director of IT will assume responsibility for IT Strategy, Governance and Architecture. The person will support the delivery of a roadmap including critical aspects such as Enterprise IT, Cybersecurity, IT Services and Data</p><p><strong>Responsibilities</strong></p><ul><li>Create and maintain IT Group vision, strategy and plans; including overseeing the delivery of the associated plans</li><li>Acts as a key internal technology consultancy for the overall group of businesses</li><li>Creates and manages overall technology guardrails against which operating business' technology teams operate and owns the architectural governance process, particularly for infrastructure and integration</li><li>Understand horizon requirements from each operating business and evaluate emerging technologies that may be relevant to the operating businesses and the sharing of these ideas and concepts</li><li>Maintains an overall architecture roadmap - in alignment with the operating businesses - ensuring these align to the needs of each business and highlighting opportunity for synergy</li><li>Maintains relationships with key vendor and operating business technology counterparts with regard to technology roadmaps, highlighting where further value can be exploited</li><li>Identifies innovation opportunities and supports activities on emerging technology to provide proof of concept work that can inform the roadmaps of products within operating businesses or shared technology platforms </li><li>Manages the group architecture community of practice and looks for ways to uplift the technical &amp; application architecture capability across the different operating businesses</li><li>Provides support to projects and other activities, giving advice on how business ideas can be best supported by current and future solutions and innovative ideas</li></ul><p><strong>Skills &amp; Experiences</strong></p><ul><li>IT Leadership Background</li><li>Hands on architectural background</li><li>Experience In building and managing high performing teams</li><li>Experience in implementing Data &amp; Cyber Security Strategies</li><li>Stakeholder Management</li><li>Broad Technical Infrastructure background</li><li>IT Vendor strategy experience</li></ul><p><strong>£95,000 - £125,000 + Annual Bonuses &amp; Excellent Benefits</strong></p><p><strong> </strong></p><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi40NDU4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Security Manager <p><strong>Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working)</strong></p><p>Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon.</p><p>Due to their continued successes and growth they're now looking to hire an <strong>Information Security Manager</strong></p><p><strong>The role</strong></p><p>The successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications.</p><p>The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience.</p><p>You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment.</p><p><strong>Upcoming Projects &amp; responsibilities</strong></p><p><strong> </strong></p><ol><li>ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources.</li></ol><p> </p><ol start="2"><li>Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected.</li></ol><p> </p><ol start="3"><li>Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise.</li></ol><p> </p><ol start="4"><li>GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial.</li></ol><p><strong>Requirements</strong></p><ul><li>High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do / entrepreneurial approach;</li><li>Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity;</li><li>Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities;</li><li>Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company;</li><li>Clear communicator and ability to adapt comms dependent on the audience. Time management is critical;</li><li>Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic;</li><li>Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key.</li></ul><p><strong>Benefits</strong></p><ul><li>Competitive Salary dependent on experience and suitability; (£75k - £90k)</li><li>Flexible working</li><li>Pension contributions;</li><li>Bonus pool contingent on group performance assessed at FYE;</li><li>Birthday day off;</li><li>25 days holiday allowance increasing with length of service;</li><li>Company wellbeing initiative.</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MDgzMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Head of IT <p><strong>Position Overview:</strong> The Head of IT will play a crucial role in owning the IT and Security strategy for the organisation through an exciting period of growth. Leading a team of talented IT professionals, the successful candidate will oversee the design, implementation, and maintenance of systems, networks, and applications, providing technical expertise and strategic direction to support the company's growth and operational efficiency.</p><p>The role will focus on;</p><ul><li>Driving productivity gains throughout the business by leveraging the use of technology.</li><li>Driving the Infrastructure modernisation programme of work - centred on Azure/M365 solutions.</li><li>Manage, develop and motivate the IT team to deliver a best-in-class service function.</li><li>The alignment of technical and business objectives to support continued revenue growth across the organisation</li><li>Development and management of the existing IT systems.</li><li>Security and integrity of system information</li></ul><p><strong>Key Responsibilities</strong></p><p><strong>Team Leadership:</strong></p><ul><li>Develop and motivate immediate team to achieve IT objectives / agreed SLAs.</li><li>Lead from the front and be prepared to get "hands dirty".</li><li>Ability to business partner with all internal stakeholders and be an effective communicator.</li><li>Develop and maintain positive relationships with all key partners and stakeholders.</li><li>Clear and open reporting to wider business.</li></ul><p><strong>Strategic planning:</strong></p><ul><li>Evaluate business requirements and identify solutions and opportunities to both meet their requirements and drive value add activities.</li><li>Build on current vision and continue to develop rolling three-year plan.</li><li>Involve all relevant stakeholders in the planning stage and provide clear communication of the plan</li></ul><p><strong>Budget Control</strong></p><ul><li>Own P&amp;L and work with finance on annual and quarterly budgeting cycles.</li><li>Effectively manage the P&amp;L to agreed budgets.</li><li>Ability to communicate value add (ROI) of projects.</li></ul><p><strong>Security and Compliance:</strong></p><ul><li>Implement and enforce mechanisms that support company security policies and procedures to safeguard the integrity and confidentiality of company data.</li><li>Stay abreast of industry best practices and regulatory requirements.</li></ul><p><strong>Project Management:</strong></p><ul><li>Lead IT projects from inception to completion, ensuring timely delivery within budget and meeting business requirements.</li><li>Collaborate with stakeholders to define project scope, goals, and deliverables.</li></ul><p><strong>Vendor/Supplier Management:</strong></p><ul><li>Manage relationships with IT vendors, ensuring effective communication and timely resolution of issues.</li><li>Evaluate and recommend new technologies and solutions to enhance IT capabilities.</li></ul><p><strong>Qualifications/Experience:</strong></p><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience as a Head of IT, with a focus on Windows environments.</li><li>Strong leadership and team management skills.</li><li>Experience implementing SaaS solutions - Azure/M365 adoption and associated security.</li><li>Proven track record of leading and developing high performing IT teams.</li><li>Experience of leading and delivering complex projects.</li><li>History of managing multi-site Infrastructure &amp; IT Operations environments</li><li>Leading change in an IT environment.</li><li>Multiple locations/Manufacturing experience is desirable.</li><li>Experience in a high growth SME environment is highly desirable</li><li>Project management skills and familiarity with ITIL best practices.</li><li>Security certifications (e.g., CISSP, CompTIA Security+) are a plus.</li><li>Effective communicator at all levels - both internal and external</li><li>Problem solver</li><li>Innovative</li><li>Strong negotiator.</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ5NjEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif"> IT Support Manager <p><strong>IT Support Manager - Hybrid - Reading - up to £45,000 </strong></p><p>Are you looking to work within the leading global services provider as a Technology Lead who can identify and roadmap future Tech development, risk and investment? Our Lead will understand the current Digital and Technology footprint and rationale within the contract, conduct MI analysis &amp; trending, explain impacts and provide proposals. They will also build a positive relationship with key partner technology suppliers and understand the products and new/future development. Our Lead will confidently work horizontally and influence three stakeholders.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Builds and maintains strong relationships to proactively manage key suppliers including but not limited to AV, Security Systems, Digital App Developers &amp; Cloud Printing.</li><li>Act as a point of escalation to resolve any problems alongside the suppliers.</li><li>Monitor services and suppliers and ensure that the required standards are maintained or exceeded and ensuring SLA's &amp; KPI's are achieved for both planned and reactive tasks.</li><li>Utilise IT skills and knowledge to identify areas of gaps and development.</li><li>Review and report on PPM checks to meeting rooms, AV and other building technology.</li><li>Act upon reasonable requests and instructions from Contract Manager and Client.</li><li>Review proposals and designs to obtain the best costing and on time delivery of new solutions.</li><li>Identifies and roadmap with the client future Tech development, risk &amp; investment.</li><li>Conducts MI analysis &amp; trending and able to explain the impact.</li><li>Support to projects and ownership of workstreams linked to property projects.</li><li>Creation of case studies from activities completed on site e.g. via innovation, technology, communication, training, sustainability etc.</li><li>Support and develop new projects, as well as being able to implement insights from mapping our client journey, client feedback scoring and regularly sampling every aspect of our service interactions and engagement.</li><li>Support the implementation and ongoing day to day management of operational Technology.</li><li>Carry out training for the team of all technology-based applications.</li></ul><p> </p><p><strong>Personal Specification</strong></p><ul><li>Experience working within a technology environment and thinking out of the box to create innovative solutions to problems.</li><li>Knowledge administering Zoom and Teams Admin Centre.</li><li>Experience of Crestron AV Systems are an advantage.</li><li>Knowledge of Networking, Routers, Firewalls and IPSec VPNs an advantage.</li><li>Knowledge of security systems such as access control and CCTV.</li><li>Experience in project planning and following through to completion.</li><li>Experience of working with app developers and app testing.</li><li>Experience in working in a client-facing environment.</li><li>Able to communicate clearly and confidently both verbally and written at all levels and Solid organisational skills &amp; ability to manage time effectively.</li><li>Excellent customer focused manner.</li><li>General Data processing skills with Excel, Macros, and formulas</li></ul><p> </p><p><strong>Benefits</strong></p><ul><li>Competitive salary up to £45,000</li><li>Hyrbid working model up to 3 days a week in the office</li><li>Opportunity to work or a global and leading services provider.</li><li>Great opportunity for development across the clients portfolio of companies</li></ul><p> </p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/SmFtZXMuQ2hpY2hlc3Rlci4wMzQ4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Manager <p><strong>IT Manager/ IT Support Lead - Growing Professional Services - City of London </strong></p><p>Robert Half have partnered with a well established Management Consulting firm based in the City of London. Since they were established over 40 years ago they now employ close to 60 people across two offices (London &amp; Dubai). </p><p>"The IT Manager will be responsible for overseeing all aspects of IT operations, infrastructure, and support for our London office, as well as providing remote support and coordination for our Dubai office. The successful candidate will work closely with our managed service provider, managing the relationship and ensuring that service levels are met. The role requires a hands-on approach to managing day-to-day IT activities, as well as strategic planning to support the company's growth objectives."</p><p><strong>Key Responsibilities:</strong></p><ul><li>Oversee the service of IT support &amp; maintenance of the company's IT infrastructure, including networks, servers, and storage systems.</li><li>Ensure the availability, security, and scalability of all IT systems, with a focus on Microsoft cloud-based solutions such as Azure and Office 365.</li><li>Manage LAN/WAN environments, optimizing performance and troubleshooting connectivity issues.</li><li>Oversea and maintain security measures, including firewalls, antivirus solutions, and intrusion detection systems.</li><li>Serve as the primary point of contact for our managed service provider, ensuring that service levels are met and issues are resolved promptly.</li><li>Collaborate with external vendors and suppliers to procure IT hardware, software, and services, negotiating contracts and agreements to ensure value for money.</li><li>Technical Support and Troubleshooting:</li><li>Provide escalated technical support to resolve complex IT issues, both remotely and onsite.</li><li>Act as a subject matter expert for IT-related queries and escalations, troubleshooting hardware, software, and network problems effectively.</li><li>Coordinate with internal stakeholders to prioritize and address IT support requests, maintaining a high level of customer satisfaction.</li><li>Execute IT strategies aligned with the company's business objectives, driving innovation and efficiency.</li><li>Stay abreast of emerging technologies and industry trends, recommending and implementing solutions to enhance productivity and competitiveness.</li><li>Collaborate with senior management to develop IT budgets, forecasts, and investment plans, ensuring alignment with organizational goals.</li></ul><p><strong>Skills &amp; Experiences</strong></p><ul><li>Proven experience in a similar role, overseeing IT Support in a customer service driven environment</li><li>Strong technical expertise in Microsoft cloud technologies, including Azure and Office 365.</li><li>Proficiency in managing LAN/WAN environments, firewalls, and security protocols.</li><li>Experience with AV equipment and systems integration is desirable.</li><li>Excellent communication skills, with the ability to inspire and motivate</li><li>Strong problem-solving abilities and a proactive approach to addressing technical challenges.</li><li>Ability to manage multiple priorities in a fast-paced environment and adapt to changing business needs.</li></ul><p><strong>Location -</strong> City of London (Some Hybrid working opportunities) </p><p><strong>Salary -</strong> £45,000 - £50,000 + Discretionary Bonus &amp; Excellent Benefits</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi44OTI1Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> IT Manager <p><strong>The Company</strong></p><p>My client are a Manufacturing Business with office in London. Organic growth sees them recruiting for a IT Manager to join their team.</p><p> </p><p><strong>The Role</strong></p><ul><li>Manage and maintain our company's IT infrastructure, including hardware, software, networks, and systems.</li><li>Develop and implement IT policies and procedures to ensure the security and integrity of our data and systems.</li><li>Lead and mentor a small team of IT professionals, providing guidance and support to help them excel in their roles.</li><li>Identify opportunities for process improvement and innovation within the IT department, driving efficiencies and enhancing productivity.</li><li>Collaborate with other departments to understand their IT needs and develop solutions to meet them.</li><li>Stay current with emerging technologies and trends in the IT industry, and make recommendations for their adoption where appropriate.</li></ul><p> </p><p><strong>Your Profile</strong></p><p>To apply for this role you will have had at least 3 years in a similar role for an SME business. You will be happy with a hands on role and will be motivated to transform the technology team.</p><p> </p><p><strong>Salary &amp; Benefits</strong></p><p>£70,000 - 85,000 + bonus dependant on experience</p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMzUwODEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> SharePoint Manager <p>Are you passionate about all things SharePoint? We are looking for an experienced SharePoint specialist to join a multi-site IT team as their SharePoint Manager, responsible for the continuous improvements of their SharePoint offering. You will be the main point of contact for all things SharePoint within the organisation, acting as the conduit between the business and IT. </p><p><strong>The Role</strong></p><p>As a member of the Senior Leadership team, you will be responsible for championing and designing the SharePoint strategy along with delivering the technical improvements to ensure the platform is fit for business needs and requirements. Key responsibilities include: </p><ul><li>Managing and maintaining the SharePoint Online environment </li><li>Acting as Product Lead, develop the technical roadmap, identifying areas of improvement </li><li>Provide SharePoint administration and lead on all technical development </li><li>Design and develop solutions using SharePoint Online, building of Pages, Forms, Web Parts and Workflow </li><li>Troubleshoot all Sharepoint issues and functionality</li></ul><p><strong>About You </strong></p><ul><li>Demonstrable experience as a Sharepoint Developer and Manager of the platform </li><li>Hands on experience of SharePoint Online, Power Platform</li><li>Strong Powershell scripting </li></ul><p><strong>On Offer </strong></p><ul><li>Salary - up to £50,000</li><li>Hybrid working - 3 days a week in the office </li><li>10% pension contribution</li><li>27 days annual leave plus bank holidays </li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/Um94eS5MYXcuNzQ0NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif"> IT Operations Manager <p><strong>IT Operations Manager - Hybrid Working/ Luton - £80k - £90k</strong></p><p><strong> </strong></p><p>Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire an experienced IT Operations Manager who will report to their Head of IT.</p><p> </p><p><strong>The Role</strong></p><ul><li>Working daily with the IT Support, Infrastructure &amp; IT Data teams ensuring the performance, security, uptime, and availability of critical IT and operational services across various technologies.</li><li>The IT Operations Manager will be responsible for the entire end-user system lifecycle, problem reduction, and timely incident and service request resolution.</li><li>Key Responsibilities:</li><li>Team Management: Lead and manage the IT support and infrastructure teams, including recruitment, training, performance management, and professional development.</li><li>IT Operations: Oversee the day-to-day operation of IT systems, ensuring high availability, reliability, and performance.</li><li>GDPR Compliance: Ensure that all IT operations and data management practices comply with GDPR regulations, including data protection, privacy, and security.</li><li>Stakeholder Management: Establish and maintain effective communication channels with stakeholders across the organization, including executives, department heads, and end-users.</li><li>Project Management: Lead IT projects, from planning and implementation to monitoring and reporting, ensuring that projects are completed on time, within budget, and to the required quality standards.</li><li>Vendor Management: Manage relationships with IT vendors and service providers, including contract negotiation, performance monitoring, and issue resolution.</li></ul><p> </p><p><strong>Skills &amp; Experiences required </strong></p><ul><li>A least 2 years of previous experience managing the day-to-day IT Operations of a medium to large, customer-facing organisation.</li><li>Experience as a key contributor to a large-scale IT improvement programme and knowledge of the associated challenges, is essential.</li><li>Experience in a regulated environment is beneficial</li><li>Experience implementing or maintaining ISO and GDPR compliant procedures.</li><li>Experience implementing IT Service Management best practices, ideally ITIL processes.</li><li>Exceptional communication skills, comfortable managing relationships with multiple stakeholders simultaneously at various levels, both internal and external.</li><li>A keen eye for detail, as one error can have a knock-on effect for thousands of passengers.</li><li>Experience growing and mentoring IT Support teams.</li><li>Knowledge of various ITSM products and how to maximise their usage.</li></ul><p> </p><p><strong>Hybrid Working, Offices in Luton </strong></p><p><strong>Competetive Salary &amp; Benefits on offer</strong></p><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMTE4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif"> Senior Digital Asset Manager <p>Robert Half is working with a global market-leading advertising company to recruit a Senior Digital Asset Manager contract position based out of their Central London office's</p><p><strong>Role:</strong></p><p>The Senior Digital Assistant Manager will be expected to complete the following:</p><ul><li>Manage the centralised DAM location and develop the infrastructure around it</li><li>Manage relationship with external vendors, DAM supplier and supplier PS and support team</li><li>Open and monitor support tickets / product features / enhancement requests / bugs / outages</li><li>Manage product road map and adopt relevant modules based on business's needs</li><li>Partner with key business leaders and cross-functional stakeholders on unique DAM needs</li><li>Collaborate with database and web developers to improve integration's</li><li>Provide effective DAM financial management and reporting and growth insights</li><li>Manage global user base, SSO, monitor user licence expansion and permission profiles</li><li>Manage user permissions, restrictions and privacy's within the portal</li><li>Monitor storage expansion based on analytic and collect data insights</li><li>Collaborate with key stakeholders to define and develop meta data and taxonomy guidelines</li></ul><p><strong>Profile:</strong></p><p>The Senior Digital Asset Manager should have the following:</p><ul><li>1-3 year's experience in a similar position</li><li>Excellent communication and problem-solving skills</li><li>Ability to work fast and accurately, with an eye for detail</li><li>Ability to work well as part of local and remote teams but also to work independently</li><li>Ability to use and learn various computer programs, applications, and systems and necessary, maintaining digital hygiene, organisation, and best-practices</li></ul><p><strong>Company:</strong></p><ul><li>Global Advertising Company</li><li>Hybrid working - London Based</li><li>Inital 3 month contract</li></ul><p>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-notice</p><p><strong>Security alert:</strong> scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself</p><img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMTc5NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">