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Assistant Finance Manager Robert Half is thrilled to exclusively recruit for a prominent global manufacturing company headquartered in Birmingham. Renowned for their dedication to innovation and excellence, they are committed to delivering top-notch products to customers worldwide. As part of their continuous expansion, our client is on the lookout for a skilled individual to join their dynamic finance team as an Assistant Finance Manager. Role Overview: The Assistant Finance Manager will hold a pivotal role in overseeing a team of transactional finance professionals and spearheading the month-end management accounts and commentary. Reporting directly to the Finance Manager, this position entails significant responsibility in managing intricate month-end processes and providing insightful commentary for group finance. The successful candidate will be tasked with ensuring the accuracy, completeness, and timely reporting of financial results, budgets, and estimates to the UK Finance Director/Board and Group, Possessing comprehensive knowledge of financial analysis, budgeting, forecasting, and financial reporting. Key Responsibilities:<ul><li>Preparation of Monthly Management Accounts & commentary</li><li>Financial Reporting</li><li>Assistance with Budgets and Forecasts</li><li>Reviewing control account reconciliations to maintain financial integrity</li><li>Efficient management of fixed assets and VAT processes</li><li>Financial Analysis</li><li>Project Support</li><li>Supervision and support for the transactional finance team to ensure smooth operations</li></ul> Requirements:Strong grasp of financial principles and reporting standards (IFRS)Optimising financial performance and ensuring regulatory compliancePart-qualified ACA, ACCA, or CIMA trainee1-2 years of relevant experience in either practice or industryStrong Excel skills and ideally Power BIExcellent analytical and problem-solving skillsEffective communication and interpersonal abilitiesAbility to work autonomously and collaboratively within a team Location and Benefits: This role is situated in Birmingham, offering hybrid working arrangements with three days per week on-site. The position comes with a competitive salary ranging from £35,000 to £45,000 + study support for professional qualifications. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/ZW1tYS5sbGV3ZWxseW4uNjg0NzMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Finance Manager - Voluntary Income Robert Half is delighted to be retained by Alzheimer Scotland to bring in a new Finance Manager to join their team. Alzheimer Scotland is Scotland's national dementia charity. their aim is to make sure nobody faces dementia alone. They provide support and information to people with dementia, their carers and families, they campaign for the rights of people with dementia, support vital dementia research and promote positive brain health.This is a finance manager role with a difference. Based in the head office in Central Edinburgh, this new role will have a particular focus on our voluntary income. The voluntary income is varied encompassing areas such as legacies, trusts, sponsored events, gift aid, community fundraising and in memory fundraising. These income strands totalling over £8.5mn per annum support the organisation in providing our vital supports.The charity is seeking applications from individuals with at least 4 years' experience of working in a varied finance or fundraising finance role within a complex organisation and who possess the skills to take on the tasks outlined in the job description.The ideal candidate will have prior experience of working in the voluntary sector and managing and supporting high value voluntary income streams.The role will manage a small team of finance assistants and provide supervision and development to the team and workloads. You will report directly into the Head of Finance. You will have had significant exposure to the full finance function and will be a strong communicator and able to balance competing priorities ensuring routine workload along side ad-hoc tasks, analysis and reporting is completed to a high standard within deadlines.This is a full time (35hrs) post, however there is potential for part time (28 hours+). The successful candidate for this post will be subject to a criminal check through Disclosure Scotland.If you're interested by what you've read, and have the necessary skills, experience and ability to make a success of this role, their retained advisor Reggie McMahon would be delighted to hear from you. Please follow the link below to apply or reach out directly for an extended role profile. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/cmVnZ2llLm1jbWFob24uNDM5NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Finance Manager Robert Half have been retained by Barrettine Group in search of a Finance Manager, based in Warmley, East Bristol on a permanent contract. For the right candidate, on offer is a competitive salary of: Up to £50,000 plus excellent benefits Established in 1879 in the Bristol dockyards, Barrettine have a long and proud history of producing high quality household and industrial chemical products, from wood preservers & pesticides to bio renewable gels and liquids. The Group is renowned for its high level of quality and service that has resulted in strong, long-term relationships with customers; from small private companies, right through to blue chip multinationals across various industries. Constituted by four trading divisions, Barrettine has grown significantly and 'evolved with the times' throughout its' 144-year lifespan into a well-respected business, now operating on a robust model of Corporate Social Responsibility. At the heart of the business' values is taking ethical accountability toward stakeholders, the public, and the environment.The Group Finance Manager will be responsible for a Finance Team of 5 people and reporting directly to the Financial Controller. This is a varied position where you will be overseeing Financial Operations, completing financial reporting as well as preparing Monthly Management Accounts for completion by the Financial Controller. The role requires a comprehensive understanding of the Barrettine Group throughout all divisions of the business, for which full and extensive training will be provided. Role responsibilities include but are not limited to:<ul><li>Processing of Payroll on a weekly and monthly basis for circa 120 employees</li><li>Timely submission of VAT returns</li><li>Updating cashflows daily and regular assistance with budget setting</li><li>Daily bank and stock reconciliations</li><li>Producing monthly reporting for all four companies in the group to include: profit & loss, accruals, prepayments, balance sheet reconciliations, variance analysis</li><li>Assisting in Year-End Audit as required</li><li>Overseeing the Finance team, problem-shooting and supporting as and where needed</li><li>Deputise for the Financial Controller as needed</li></ul> Essential requirements:<ul><li>Experienced Finance Manager, ideally from a similar SME background</li><li>Management/supervisory experience</li><li>A dynamic and positive approach to work, adaptable to change and working in a fluid environment</li><li>Inquisitive mindset, keen to thoroughly understand the wider business</li><li>Confident and strong communication skills</li><li>Good IT skills including MS Excel; working knowledge of SAGE X3 and SAGE Payroll would be beneficial</li><li>A natural problem solver with excellent attention to detail</li><li>Last but not least important, positive attitude with a good sense of humour!</li></ul> Benefits:<ul><li>Hybrid working once trained (likely available after 6 months) with a 4.30pm finish on Fridays</li><li>4% employer pension contribution</li><li>Discretionary annual bonus</li><li>25 days holiday, plus bank holidays</li><li>On-site parking</li><li>Discretionary annual bonus</li><li>Sociable team culture with annual work events</li></ul> For the right candidate, on offer is a competitive salary of: Up to £50,000 plus excellent benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Sm9hbm5hLkphcnJvbGQuOTAwNDAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Digital Product Manager Robert Half are delighted to be partnering exclusively with Global Water Intelligence (GWI), a leading publisher and events organiser serving the international water industry, to recruit for a Digital Product Manager based in Oxford, offering up to £45,000 and excellent benefits (including hybrid working). The Company Global Water Intelligence (GWI) is the leading publisher and events organiser serving the international water industry. We have built our business around being a trusted interface between our clients and their markets, providing our customers with high-level intelligence that enables them to make the most informed strategic decisions for their business.UltraPure Micro (UPM) is a sister organisation of Global Water Intelligence and is currently undergoing a rebrand to UltraFacility. UPM organises an annual conference and created the online platform to help assist in our mission to support the advancement of semiconductor manufacturing.We are based in Central Oxford, with close access to various public transport (walking distance from the train / bus stations). The Role It is an exciting time to join GWI. We are reimagining our business and how we serve our customers, and the digital experience of our customers sits at the core of our transformation.As our Digital Product Manager, you will take ownership of the product development of our UltraFacility platform, working closely with key stakeholders to understand and translate our strategic vision into key features that will engage our members, build our membership base, and increase our commercial success.Plus, you will be joining GWI at a pivotal time, as we work to integrate our core subscription products into a single, streamlined platform. As a member of our product team, you will play a key role in helping us to unlock the true value of our digital offering. This is a great opportunity to:<ul><li>Drive the UltraFacility Portal forward, taking charge of the strategic roadmap and the team to ensure goals are hit.</li><li>Develop our approach to building products, working closely with the product team to create and embed an approach in which we can effectively discover and validate ideas, articulate and refine technical requirements, and deliver good working solutions.</li><li>Build effective and long-lasting relationships with technical and non-technical stakeholders, and gain a thorough understanding of the water market.</li><li>Grow your impact and reach in our business, with our backing and support.</li></ul> About YouApplicants for the Digital Product Manager role will have the following qualities:<ul><li>Strategy development - shape the ongoing strategic development of digital products in line with our business goals (with experience gained in a similar role).</li><li>Leadership skills - steer the direction and success of the UltraFacility cross-functional team, bringing staff with you to deliver a flexible product development process.</li><li>Excellent relationship management and communication skills, with the ability to engage with technical and non-technical stakeholders.</li><li>A keen curiosity and desire to engage with both the commercial strategy and our water market intelligence, with the ability to apply this knowledge to the development of the product.</li><li>Big picture planning with the small details in mind.</li><li>Strong decision-making skills combined with a problem-solving attitude and flexible approach.</li><li>A desire to build and improve our workflows and approach.</li></ul> On Offer Salary up to £45,000, excellent benefits including hybrid working, and exciting development opportunities.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/cGV0ZXIuZWx3YXJkLjc1MzU3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Director of Resources Robert Half Talent Solutions have partnered with Stori, to secure their new Director of Resources. Stori work with people across Wales who need access to housing and specialist support to get life back on track.The new Director of Resources will play a crucial role in supporting the organisation's Vision and Strategic Aims. Alongside overseeing finance and corporate responsibilities, the role includes serving as Company Secretary for Stori Wales. The successful candidate will provide strategic leadership in Finance, Human Resources, Governance, and Assurance.Reporting directly into the CEO, you will provide the the Executive Leadership Team and the Board with robust analysis of the financial, people and regulatory position of the organisation.Salary: £75,000 - £82,000Hybrid working: A minimum of 1-2 days per week at Head Office in Carmarthen, with flexibility to work across Stori's other office bases where required (Swansea, Pontypool, Bangor)Key ResponsibilitiesFinancial Management and Control<ul><li>Develop a five-year financial strategy with the CEO, aligning with Board policies, legal, and regulatory requirements.</li><li>Create 30 and 5-year financial business plans for Board approval and submission to Welsh Government, with annual sensitivity analysis.</li><li>Lead the preparation of annual accounts and ensure compliance with legal/regulative requirements for auditors.</li><li>Prepare annual budgets for capital and revenue items with budget holders, monitor expenditure, and secure Board approval.</li><li>Present yearly financial plan updates and changes to the Board of Management.</li><li>Provide monthly cost variance reports to budget holders and advise on corrective actions.</li><li>Ensure monthly financial reporting to the CEO on P&L performance.</li></ul>Human Resources<ul><li>Collaborate with the HR Manager to develop and deliver People strategies and KPIs.</li><li>Oversee HR strategies, policies, and procedures, ensuring compliance with legislation and best practices.</li><li>Lead equality, diversity, and inclusion efforts with the Governance Manager.</li><li>Ensure HR systems are effective and provide management information.</li><li>Lead employee engagement and manage talent attraction, recruitment, and retention.</li><li>Manage pay benchmarking surveys to inform reward strategies.</li><li>Lead the HR team in producing key people metrics reports for the Board of Management.</li></ul>Risk Management and Governance<ul><li>Lead governance and assurance efforts with the CEO, ensuring compliance with legal, regulatory, and contractual requirements.</li></ul> Benefits of working at Stori<ul><li>Enhanced Annual Leave - 27 days (+ Bank Holidays).</li><li>An additional 'Stori' day. </li><li>8% Pension (minimum 4% employee, 4% employer).</li><li>Employee Assistance Programme. </li><li>Workplace Options.</li><li>Structured Learning and Development.</li><li>Occupational Sick Pay.</li><li>VDU Eye Tests.</li><li>People Network Groups.</li></ul>Your ProfileExperience<ul><li>Led and managed finance and procurement functions, including payroll, VAT, and transactional processing.</li><li>Experienced with banking software.</li><li>Effective in administrative, leadership, and management roles, particularly in strategic planning, analysis, and organisational development.</li><li>Skilled in risk management.</li><li>Proven ability to deliver results through team-based work in fast-paced, challenging environments.</li><li>Applied company policies, procedures, and HR best practices within the support sector.</li></ul>Knowledge<ul><li>In-depth knowledge of corporate finance, accounting principles, laws, and best practices.</li><li>Expertise in financial analysis and forecasting.</li><li>Understanding of strategic challenges for housing and support organisations in Wales.</li><li>Knowledge of TUPE and organisational change.</li><li>Understanding of procurement legislation in housing associations.</li><li>Proficient in MS Office and financial management software.</li><li>Strong analytical and strategic skills.</li><li>Excellent organisational and leadership abilities.</li><li>Ability to analyse complex financial information and communicate results and options clearly.</li><li>Member of a recognised Accounting Institute (e.g., ICAEW).</li><li>Knowledgeable in employment law and able to apply it pragmatically.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Y2hhcmxpZS5odW50ZS4xNjI4Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Finance Manager <h3>Finance manager</h3>Robert Half are excited to be partnering on a retained basis with the Roses Theatre Trust in their search for a permanent Finance Manager. <h3>About the roses</h3>The Roses is a 374 seat, mixed arts centre in Gloucestershire, and the largest cultural organisation in the Borough of Tewkesbury. It welcomes around 80,000 visitors every year and provides a unique cultural offering to the local community and tourists visiting the medieval market town of Tewkesbury. Originally built in 1974 to be the cultural heart of Tewkesbury, it now boasts a nationally renowned programme of British and international independent cinema, screening up to 600 films a year, and stages a vibrant live arts programme that includes theatre, music, panto and comedy.An extension in 2015 expanded the venue's front of house space and created a new bar and coffee shop where the public can enjoy a pre-show and interval drinks as well as live entertainment including jazz and folk music and stand up comedy.<h3>Organisation</h3>The Roses Theatre Trust is a company limited by guarantee and a registered charity. There is a subsidiary company which covenants its profits to the Trust. It's turnover is between £1.1m - £1.4m a year. Responsibility for governance of The Roses Theatre Trust rests with the Board (currently 9 Trustees). The Theatre Director is the chief executive responsible to the Board for the artistic programme, the financial outcomes, and the management of the organisation.The Roses employs 15-20 people on a regular basis. Many are permanent part-time. Our staff play an important role as a successful and committed team, within which personal development is encouraged and from whom input on all aspects of the theatre is valued.We would not be able to maintain the high standards of customer care for which we are renowned without our volunteers, a group of over 100 people of all ages who give up their time to steward all performances, help participatory activities, run our charity shop, fundraise and generally make a visit to the Roses a smooth and enjoyable one. Since 2019 the Roses has been undergoing organisational development. It has rebuilt many of its business systems and processes including transferring Accounts to Xero, implementing iZettle as a cost effective Epos system, and in 2020 installed Spektrix, a new Box Office system. <h3>The Role</h3>You will be responsible for the management of the financial operations of the theatre, including financial governance, controls and procedures, the production of timely and accurate management information and analysis, supporting the Director with fundraising, strategic business planning. The Roses is seeking a Finance Manager who will continue to improve and update the financial management of the organisation to ensure it is accessible, accurate and efficient. <ul><li>Overall responsibility for the finance function within the organisation</li><li>Ensuring that the appropriate financial controls, procedures and systems are in in place, documented and tested to support a robust and compliant finance function</li><li>Ensuring the compete integrity of all accounting, finance and banking administration, with all transactional processing managed in a timely and accurate manner</li><li>Oversight of authorisation matrix for the organisation, including the banking mandate, payment cards, authorisations, and named persons on contracts</li><li>Manage all areas of the Theatres treasury function, cash management, Direct Debits / payment options for the theatre membership scheme, cashflow budgets and reporting</li><li>Completion of periodic external reporting and returns, such as VAT, Customs and Excise, PRS returns and Gift Aid submissions</li><li>Coordinate with and validate activity of external payroll company to deliver monthly payroll, pension and HMRC PAYE obligations.</li><li>To oversee the maintenance of a fixed asset register and ensure all Balance Sheet controls and reconciliations are maintained</li><li>Work closely with the Director and Managers to maximize cost controls and the efficient operation of the EPOS and Box Office</li></ul> <h3>About You </h3><ul><li>Qualified accountant, ideally ACCA, CIMA or equivalent</li><li>A minimum of three years professional experience including the preparation of management accounts and contribution to Board level strategic matters</li><li>Thorough knowledge of financial systems, procedures and controls and ability to implement these in a busy finance department</li><li>Advanced user of Microsoft Office suite of applications, particularly MS Excel</li><li>Good knowledge of cloud based accounting (Xero or similar)</li><li>Experience of managing cash flow and cash flow reporting</li><li>Experience of preparing VAT returns and other statutory returns</li><li>Line management experience</li><li>Experience with the charitable or not for profit sector and meeting the statutory reporting requirements of a registered charity</li><li>Strong communication skills</li></ul><ul><li>Desirable Criteria</li><li>Experience of partial VAT exemption</li><li>Interest in performing arts</li><li>Experience in Company Group accounting</li><li></li></ul><h3>Salary and Benefits </h3>The salary range is £43,000 to £47,000 + benefits. Hybrid and flexible working is fully supported making this role perfect for a work-life balance. If you would love to work for an exciting organisation which is the cultural heart of Tewkesbury and surrounding areas, and is a community resource going through positive change, then please don't hesitate to reach out! For more information call Andy on 0117 993 5404, or to apply please email your CV Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/QW5keS5Ucm91cC40Mjc4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Finance Analyst A permanent Financial Analyst is required to join an exceptional company based in Slough. If you are an ambitious and analytically focused finance professional looking for a challenging, project driven environment then please apply to find out more.This organisation is a rapidly growing technology business owned by an ambitious US group and is offering a role that is critical to really driving change and commercial growth across the business.This role requires someone who wants to work closely with non-finance professionals in a partnering role with full exposure to the UK Financial Manager and other functional business heads within the senior management structure. The Role As the Financial Analyst you will be required to join the existing finance team to really drive commercial analysis and business support during a period of sustained growth and increased project work.This role will involve reporting directly into the UK Financial Manager while also supporting functional business heads on a daily basis, skill set wise this role will revolve around leading commercial performance around FP&A, managing business case analysis and driving business performance analysis and reporting.This role will involve business forecasts, budgets and planning, and month end, there will be high levels of exposure to driving improved KPI's and management reports to really drive commercial decision making. Your Profile The successful Financial Analyst is likely to possess a strong technical and commercial/business analysis background. This is a highly visible role that would suit a confident communicator who enjoys business partnering and influencing senior management. The company is looking for someone with anywhere between a year to three years' experience. The Company This business is based in large offices in Slough, they are a market leader in their field with very ambitious 5 year growth targets. They take great care to offer significant personal development opportunities and look to progress staff wherever possible. Should you wish to review the full job description then please apply to find out more. Salary & Benefits £40,000-£55,000 depending on experience.Parking is available on site, alternatively the office is close to the train station and served by bus routes as well. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmFjay5XYWxkZW5CeWUuNzg4NzcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

C++ Software Engineer Embedded Software Engineer (C++)Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating.The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week.*Please note that sponsorship is NOT available for this position*The Company:Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#).Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence.Role:As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both embedded and companion application solutions. Some of your responsibilities will be as follows:<ul><li>Developing, testing, and debugging software.</li><li>Collaborating with other engineers in the team to create software solutions.</li><li>Ensuring solutions are created to the highest standard, with performance and user experience in mind.</li><li>Develop efficient, testable, and reusable code, promoting best practices.</li></ul>Competencies:<ul><li>Positive "can do" attitude with excellent communication skills.</li><li>Analytical thinking with a keen eye for detail.</li><li>Ability to work autonomously and proactively solve problems.</li></ul>Technical Skills:<ul><li>3+ years commercial C/C++ development experience.</li><li>Experience with embedded systems.</li><li>Experience developing for Linux.</li><li>SDLC, revision control and change configuration management.</li></ul>Desirables:<ul><li>Cross-platform development experience.</li><li>Knowledge of metrology.</li><li>Knowledge of advanced manufacturing techniques.</li><li>Experience working Windows CE.</li></ul>Salary & Benefits:The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjc2NTI0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Business Partner Finance Robert Half have been retained by Viridor to support the recruitment of their new Finance Business Partner on a permanent basis. About ViridorViridor is focussed on building a world where nothing goes to waste, to safeguard the future of our planet. The vision is to be the UK's leading innovator of resource recovery and recycling, transforming waste for a climate-positive future. Determined to play a leading role in transforming the waste sector, Viridor is driving the creation of a net zero, circular economy by 2050, transforming domestic and commercial waste and recyclables into high-quality raw materials and energy.This specific role sits within the Viridor Polymers division which is focused on enabling polymer circularity via both chemical and mechanical processes.About the role We are in search of an exceptionally driven Finance Business Partner (FBP) to become an integral part of our vibrant team. The ideal candidate will be instrumental in providing deep insights into financial performance, facilitating strategic decision-making, and nurturing a culture of continuous enhancement within our organization. This position, reporting directly to the Chemical Polymers Business Finance Manager, offers the flexibility of remote work, coupled with monthly travel obligations, primarily to our sites in Denmark, Norway, and Bristol.As a FBP at Viridor Polymers, your main objective will be to enhance the performance of our Chemical Polymers division through insightful financial analysis and strategic guidance. Your responsibilities will include challenging and supporting our Operations and Commercial teams, ensuring financial transparency, and assessing growth opportunities.Key responsibilities<ul><li>Provide robust finance business partnering to senior management, ensuring a clear understanding of performance against targets, and enabling improvements</li><li>Produce financial and asset performance deliverables for the Chemical Polymers division, including budgets, forecasts, and investment appraisals</li><li>Ensure accuracy and integrity of financial information, adhering to financial policies and accounting standards, and promoting a culture of strong controls and governance</li><li>Identify risks and opportunities impacting business performance, collaborating with senior management to mitigate risk and maximize opportunities.</li><li>Drive business growth opportunities through financial evaluation of projects, acquisitions, or capital expenditure, assessing return on investment and conducting post-project appraisals.</li><li>Foster a positive mindset focused on continuous improvement, personal development, and evolving team culture.</li></ul>Requirements<ul><li>ACA, ACCA, CIMA certified, or equivalent professional qualification</li><li>Ability to make monthly trips to operational sites in Denmark</li><li>Possession of a valid full driving license</li><li>Proficiency in management accounting with a robust aptitude for business analysis.</li><li>Comprehensive understanding of Microsoft Excel and business reporting systems</li><li>Substantial commercial experience</li></ul>Benefits<ul><li>Salary of £55,000 - £60,000 depending on experience</li><li>Flexible Hybrid working - predominantly work from home, with fortnightly visits to the Bristol office, or up to 5 days in the office if preferred</li><li>Monthly expensed trips to 2 overseas sites in Denmark / Norway</li><li>Industry leading benefits package</li></ul> For further details on this exciting opportunity to work for an organisation with the health of the planet at the forefront of its culture and operations, please send your CV to -0117 993 540407855 848 545Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/QW5keS5Ucm91cC45MTg5MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Manager IT Support Manager - Hybrid - Reading - up to £45,000 Are you looking to work within the leading global services provider as a Technology Lead who can identify and roadmap future Tech development, risk and investment? Our Lead will understand the current Digital and Technology footprint and rationale within the contract, conduct MI analysis & trending, explain impacts and provide proposals. They will also build a positive relationship with key partner technology suppliers and understand the products and new/future development. Our Lead will confidently work horizontally and influence three stakeholders. Key Responsibilities<ul><li>Builds and maintains strong relationships to proactively manage key suppliers including but not limited to AV, Security Systems, Digital App Developers & Cloud Printing.</li><li>Act as a point of escalation to resolve any problems alongside the suppliers.</li><li>Monitor services and suppliers and ensure that the required standards are maintained or exceeded and ensuring SLA's & KPI's are achieved for both planned and reactive tasks.</li><li>Utilise IT skills and knowledge to identify areas of gaps and development.</li><li>Review and report on PPM checks to meeting rooms, AV and other building technology.</li><li>Act upon reasonable requests and instructions from Contract Manager and Client.</li><li>Review proposals and designs to obtain the best costing and on time delivery of new solutions.</li><li>Identifies and roadmap with the client future Tech development, risk & investment.</li><li>Conducts MI analysis & trending and able to explain the impact.</li><li>Support to projects and ownership of workstreams linked to property projects.</li><li>Creation of case studies from activities completed on site e.g. via innovation, technology, communication, training, sustainability etc.</li><li>Support and develop new projects, as well as being able to implement insights from mapping our client journey, client feedback scoring and regularly sampling every aspect of our service interactions and engagement.</li><li>Support the implementation and ongoing day to day management of operational Technology.</li><li>Carry out training for the team of all technology-based applications.</li></ul> Personal Specification<ul><li>Experience working within a technology environment and thinking out of the box to create innovative solutions to problems.</li><li>Knowledge administering Zoom and Teams Admin Centre.</li><li>Experience of Crestron AV Systems are an advantage.</li><li>Knowledge of Networking, Routers, Firewalls and IPSec VPNs an advantage.</li><li>Knowledge of security systems such as access control and CCTV.</li><li>Experience in project planning and following through to completion.</li><li>Experience of working with app developers and app testing.</li><li>Experience in working in a client-facing environment.</li><li>Able to communicate clearly and confidently both verbally and written at all levels and Solid organisational skills & ability to manage time effectively.</li><li>Excellent customer focused manner.</li><li>General Data processing skills with Excel, Macros, and formulas</li></ul> Benefits<ul><li>Competitive salary up to £45,000</li><li>Hyrbid working model up to 3 days a week in the office</li><li>Opportunity to work or a global and leading services provider.</li><li>Great opportunity for development across the clients portfolio of companies</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmFtZXMuQ2hpY2hlc3Rlci4wMzQ4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Manager IT Manager/ IT Support Lead - Growing Professional Services - City of London Robert Half have partnered with a well established Management Consulting firm based in the City of London. Since they were established over 40 years ago they now employ close to 60 people across two offices (London & Dubai). "The IT Manager will be responsible for overseeing all aspects of IT operations, infrastructure, and support for our London office, as well as providing remote support and coordination for our Dubai office. The successful candidate will work closely with our managed service provider, managing the relationship and ensuring that service levels are met. The role requires a hands-on approach to managing day-to-day IT activities, as well as strategic planning to support the company's growth objectives."Key Responsibilities:<ul><li>Oversee the service of IT support & maintenance of the company's IT infrastructure, including networks, servers, and storage systems.</li><li>Ensure the availability, security, and scalability of all IT systems, with a focus on Microsoft cloud-based solutions such as Azure and Office 365.</li><li>Manage LAN/WAN environments, optimizing performance and troubleshooting connectivity issues.</li><li>Oversea and maintain security measures, including firewalls, antivirus solutions, and intrusion detection systems.</li><li>Serve as the primary point of contact for our managed service provider, ensuring that service levels are met and issues are resolved promptly.</li><li>Collaborate with external vendors and suppliers to procure IT hardware, software, and services, negotiating contracts and agreements to ensure value for money.</li><li>Technical Support and Troubleshooting:</li><li>Provide escalated technical support to resolve complex IT issues, both remotely and onsite.</li><li>Act as a subject matter expert for IT-related queries and escalations, troubleshooting hardware, software, and network problems effectively.</li><li>Coordinate with internal stakeholders to prioritize and address IT support requests, maintaining a high level of customer satisfaction.</li><li>Execute IT strategies aligned with the company's business objectives, driving innovation and efficiency.</li><li>Stay abreast of emerging technologies and industry trends, recommending and implementing solutions to enhance productivity and competitiveness.</li><li>Collaborate with senior management to develop IT budgets, forecasts, and investment plans, ensuring alignment with organizational goals.</li></ul>Skills & Experiences<ul><li>Proven experience in a similar role, overseeing IT Support in a customer service driven environment</li><li>Strong technical expertise in Microsoft cloud technologies, including Azure and Office 365.</li><li>Proficiency in managing LAN/WAN environments, firewalls, and security protocols.</li><li>Experience with AV equipment and systems integration is desirable.</li><li>Excellent communication skills, with the ability to inspire and motivate</li><li>Strong problem-solving abilities and a proactive approach to addressing technical challenges.</li><li>Ability to manage multiple priorities in a fast-paced environment and adapt to changing business needs.</li></ul>Location - City of London (Some Hybrid working opportunities) Salary - £45,000 - £50,000 + Discretionary Bonus & Excellent BenefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi44OTI1Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Operations Manager IT Operations Manager - Hybrid Working/ Luton - £80k - £90k Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire an experienced IT Operations Manager who will report to their Head of IT. The Role<ul><li>Working daily with the IT Support, Infrastructure & IT Data teams ensuring the performance, security, uptime, and availability of critical IT and operational services across various technologies.</li><li>The IT Operations Manager will be responsible for the entire end-user system lifecycle, problem reduction, and timely incident and service request resolution.</li><li>Key Responsibilities:</li><li>Team Management: Lead and manage the IT support and infrastructure teams, including recruitment, training, performance management, and professional development.</li><li>IT Operations: Oversee the day-to-day operation of IT systems, ensuring high availability, reliability, and performance.</li><li>GDPR Compliance: Ensure that all IT operations and data management practices comply with GDPR regulations, including data protection, privacy, and security.</li><li>Stakeholder Management: Establish and maintain effective communication channels with stakeholders across the organization, including executives, department heads, and end-users.</li><li>Project Management: Lead IT projects, from planning and implementation to monitoring and reporting, ensuring that projects are completed on time, within budget, and to the required quality standards.</li><li>Vendor Management: Manage relationships with IT vendors and service providers, including contract negotiation, performance monitoring, and issue resolution.</li></ul> Skills & Experiences required <ul><li>A least 2 years of previous experience managing the day-to-day IT Operations of a medium to large, customer-facing organisation.</li><li>Experience as a key contributor to a large-scale IT improvement programme and knowledge of the associated challenges, is essential.</li><li>Experience in a regulated environment is beneficial</li><li>Experience implementing or maintaining ISO and GDPR compliant procedures.</li><li>Experience implementing IT Service Management best practices, ideally ITIL processes.</li><li>Exceptional communication skills, comfortable managing relationships with multiple stakeholders simultaneously at various levels, both internal and external.</li><li>A keen eye for detail, as one error can have a knock-on effect for thousands of passengers.</li><li>Experience growing and mentoring IT Support teams.</li><li>Knowledge of various ITSM products and how to maximise their usage.</li></ul> Hybrid Working, Offices in Luton Competetive Salary & Benefits on offerRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMTE4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Accounting Manager We are looking for a Qualified Audit Senior Manager, from the Big 4 or Top 6, to join a Global Real Estate and Property Services firm as a Financial Accounting Manager. Paying £75-90k and based in Knutsford (Hybrid Working). This role will be working closely with one of the largest commercial finance teams in the business. The Role<ul><li>As a Financial Accounting Manager, you will support the accurate and efficient consolidation of Group figures and delivery of the Group's key external reporting obligations.</li><li>Support the monthly consolidation process ensuring accurate, efficient and timely reporting of group results; track and ensure adherence to timetable by business units.</li><li>Support the periodic (monthly, quarterly and annual) external financial reporting processes to produce the annual statutory accounts and reporting to private equity owners, minority investors, and lenders.</li><li>Responsible for the reconciliation of key balances and preparation of supporting schedules for group reporting.</li><li>Support the external and internal audit processes, ensuring a smooth and effective process and implementation of audit findings and recommendations.</li></ul> Your Profile<ul><li>You will need to be fully qualified (ACA or CA)</li><li>You will need to be an Audit Senior Manager from the Big 4 or Top 6.</li></ul> The CompanyThe organisation is a global Real estate and Property Services firm who operate in over 100 countries and have a yearly turnover of over $20 Billion. The company have experienced huge growth in recent years, they have a Finance team of over 250 people in the U.K. and there will be a plethora of opportunities to develop and progress.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuMjY1NzQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

HR Manager HR ManagerWe are delighted to be partnering with this leading international business based in Manchester city centre in the appointment of an HR Manager.Providing services in 90 countries, you will be responsible for overseeing all aspects of human resources management within the business including recruiting, employee relations, performance management, training and development, compliance with employment law and overall employee well-beingDuties include:<ul><li>Recruiting and staffing : </li><ul><li>develop and implement effective recruitment strategies.</li><li>Support job interviews, evaluate application and hiring recommendations</li><li>Collaborate with hiring manager</li></ul><li>Employee relations : </li><ul><li>Implement and enforce company policies and procedures</li><li>Resolve ER issues, conflicts and concerns</li></ul><li>Performance management :</li><ul><li>Monitor the performance appraisal systems and provide guidance to managers on performance improvement plans</li><li>Coordinate and conduct employee performance reviews</li></ul><li>Training and development :</li><ul><li>Identify training needs and coordinate training programmes with HR line manager and head of development and talent</li><li>Support employee in the professional development and career growth</li><li>On-board processes for new hires</li></ul><li>Compliance :</li><ul><li>Compliance with employment laws and regulations</li><li>Employment legislation and update policies accordingly</li></ul><li>Benefits administrations </li><li>Employee Engagement </li><li>HR Metrics and reporting:</li><ul><li>Collect and analyse HR data to provide insights.</li><li>Generate regular reports on key HR metrics for management</li></ul></ul>YOU:<ul><li>Experience working within an HR managerial level</li><li>Great understanding of employment &HR functions</li><li>Experience managing a team</li><li>CIPD qualification level 7 desired</li><li>Excellent communication skills and attention to details</li></ul>Benefits:<ul><li>Salary up to £50,000 DOE</li><li>Hybrid working and flexible working</li><li>Company pension scheme</li><li>25 days holiday</li><li>Private medical insurance</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmVubmlmZXIuQmFueWF0c2kuMjEwMzAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

1st/2nd Line Support Technician Robert Half Technology are recruiting on a retained basis for an IT Support Engineer to join Safeguard Engineering Limited - a safety and environmental management consultancy, based in Bristol. This is a great opportunity to work for fast growing flexible business, and influence the development of its core IT systems as the company and its customer base grows.The Organisation Safeguard Engineering is a specialist Safety and Environmental Consultancy based in Bristol, with customers throughout the UK, but mainly in the South and South West of England. The team is primarily made up of ex Forces and MoD personnel, together with people who have a safety and environmental consultancy background. They formed the company in 2013 with the aim of providing a flexible and positive working environment for all employees, and with the aim of providing a service to their customers that is independent, expert, value for money and operated with integrity, openness and trust.Website - https://safeguardengineering.co.uk/ The role Working closely with the IT Manager, the IT Support Engineer will be first port of call for any IT Support issues or requests, solving where appropriate and escalating where required. Building relationships with internal staff and upholding the reputation of IT within the organisation.<h1>Responsibilities:</h1><ul><li>Act as first point of contact for all IT Support Issues and requests via phone, email, teams or in</li><li>Diagnose and resolve technical hardware and software issues, including laptops, printers, M365 products and Operating systems. Escalate Problems to the IT Manager where applicable/required.</li><li>Provide User training and assistance on various IT Systems and applications to ensure efficient and effective usage by staff members.</li><li>Install, configure, and deploy computer hardware, peripherals, and software applications. Ensure compatibility, security, and proper functionality.</li><li>Maintain and update records of IT Support activities and processes, including ticketing, known issue documentation, knowledge base articles and more.</li><li>Assist with the management of the Microsoft 365 environment, including Intune, autopilot, Sharepoint and Exchange</li><li>Create new users as required, provide set up and run Inductions where</li><li>Communicate technical information effectively to non-technical users in a clear and understandable Keep users informed about the status of their IT Support requests</li><li>To work in accordance with, and always implement, the companies Quality Management System (QMS)</li><li>Assist the IT Manager and team with support tasks, IT Project rollouts and planning where required</li></ul><h1>Qualifications and Experience:</h1><ul><li>2 years of experience on an IT Helpdesk or similar role</li><li>Proficient in troubleshooting Windows OS Environments</li><li>Knowledge of Microsoft 365 suite and administration</li><li>Strong Customer Service and communication skills</li><li>The ability to work effectively in a team, collaborate and share knowledge</li></ul><h1>Desirable Experience/Knowledge:</h1><ul><li>Experience with Unifi Access points</li><li>Experience with Sophos Firewalls</li><li>Experience with security products such as Threatlocker, SentinelOne and Defender for Endpoint</li><li>Experience with managing Intune, EntraID and Microsoft Security products</li><li>Full UK Driving license</li></ul><h1>Salary/logistics:</h1><ul><li>£27,000 - £30,000 basic salary</li><li>Company bonus scheme</li><li>Work from the Bristol Office at least 3 days a week</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjMxMjA3LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Financial Controls Manager We are looking for an Internal Auditor from either practice or industry to join one of the world's leading Facility Services companies as a Financial Controls Manager. Paying up to £70k and based in Central London (Hybrid Working). This role will involve helping to build a controls framework and assisting with controls testing and identifying key risks across the business. The Role<ul><li>Act as an integral part of the internal controls transformation and enhancement programme and support the business in readiness for UK Corporate Reform ("UK SOX").</li><li>Design, assess, implement and monitor a robust Financial Reporting Controls Framework, related governance and methodology.</li><li>Oversee that all financial processes are documented and operate efficiently within an effective internal control's framework.</li><li>Document and report on risk assessment of the business processes that have an impact on the financial statements, including establishment of risk ratings.</li><li>Work with process owners to scope, design, and implement controls to address key risks and ensure design adequacy and operating effectiveness of financial controls.</li></ul> Your Profile<ul><li>You will need to be a fully qualified accountant.</li><li>You will need to be an Internal auditor coming either directly from practice or from within industry.</li></ul> The CompanyThe company is one of the world's leading Facility Services companies. They have a global turnover of over £1 Billion with over 450,000 employees globally. The company specialise in support services, property services, catering, security, and cleaning. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuNjg1MzEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Desktop Support Engineer About you... You are a go-getter. You don't wait to be told what to do, you see an issue and set off to find a solution. You operate well "in the grey," but can also follow strict processes and protocols when called for. You enjoy helping others and are patient with them, listening to their needs. A day of solving problems, creating efficiencies, giving proactive updates and keeping your systems tidy is a day well spent. About us... We are the global communications and marketing consultancy that powers the world's most innovative tech brands. We are a group of expert communicators who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic comms guidance to tech companies all over the world. We are connected, ambitious and curious, but most of all we are one team working together to be the global alternative. We are looking for an exceptional person to join our EMEA team as IT Systems Support AnalystIT Systems Support Analyst are the heart of an IT support team. Reporting to the Global IT Manager, the role will work within a wider IT team to support a growing global business. While largely responsible for London-based inquiries, you'll also support IT needs across the EMEA region and our global network and employee base.Daily you will... <ul><li>Provide 1st and 2nd line IT support to users across the London in office and EMEA offices remotely (Paris, Munich, Frankfurt, Madrid, Milan).</li><li>Liaise with local suppliers enabling access to IT supplies as and when required </li><li>Maintain the local London office IT infrastructure and meeting rooms</li><li>Plan, configure and deploy all new hire devices, proactively flagging inventory needs </li><li>Manage, track and handle all off-boarding of employees </li><li>Assist with group and local projects, maintaining excellent communications with the IT Manager on all tasks and projects </li><li>Oversee local network and server configuration maintenance, troubleshooting in the first instance before seeking 3rd level support </li><li>Assist in installing new/rebuilding existing laptops and configuring hardware, peripherals, services, settings, directories and storage in accordance with standards, and project/operational requirements set by your manager </li><li>Research and recommend new technologies, equipment and services to purchase, fully documenting the systems that we put into place </li><li>Exposure to support all SAAS-based services including Office365, Egnyte, Slack, Zoom, Google Suite, and OKTA </li></ul>You'll Bring... <ul><li>Experience working in a fast-paced environment </li><li>Strong organizational skills, time management and keen attention to detail</li><li>Microsoft MCSA or training for certification, a good knowledge of IT systems and hardware maintenance </li><li>4+ years' experience of helpdesk management and IT 1st/2nd line support </li><li>Great communication and interpersonal skills whilst being incredibly organised</li><li>Experience in both Mac and PC environments</li></ul>Why Us: <ul><li>Flexibility - We understand that life doesn't always fit around the 9-5; and that work/life integration is crucial. </li><li>Global Reach & Opportunity - You will have the opportunity to work within global teams and travel within the US and globally to connect with clients and colleagues. </li><li>Great Benefits - Strong benefits package includes paid time off, holidays, sick leave, cultural celebration days off, paid time off for community involvement, medical, dental and vision insurance, disability and life insurance, 401K match and a paid 6-week sabbatical after every 4 years of continuous employment.</li><li>Development Opportunities - A strong learning and development program with training opportunities at all levels.</li><li>Autonomy - The freedom and support to be limitless, and the opportunity to own your career and create the future you want.</li><li>Variety - No day is the same as the last. Both within our own walls, and with our clients, we navigate change daily and there's always an opportunity to stretch your skills, learn something new, seek out a new challenge, and gain expertise.</li></ul>Salary - £35,000 - £40,000 including benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC43MTc5Ny4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Financial Planning & Analyst Manager Financial Planning & Analyst ManagerRobert half are the retained recruiter to this fast growing, global SaaS company backed by private equity. Due to recent acquisitions they now look to develop their High Wycombe office with a new FP&A lead that will improve their management information, develop a new suite of models to better capture reveune drivers and directly partner with the various business unit MDs. This is an incredible opportunity to help scale, grow and ultimately support the sale of a dynamic, entrepreneurial group!The FP&A Manager will play a pivotal role in shaping the financial strategy. Reporting directly to the CFO, this position involves leading the budget cycle, producing accurate forecasts, and providing timely, clear, concise, critical financial information to the C-suite and other stakeholders. The successful candidate will contribute to driving informed decision-making and ensuring financial stability. This role will appeal to an individual who thrives in a fast paced, dynamic environment and would love to become part of a rapidly growing, international, PE backed SaaS business.Duties: <ul><li>Oversee global forecasting, budgeting, and financial planning processes for the Group including P&L, balance sheet, cashflow, KPIs.</li><li>Develop and maintain financial models to support strategic initiatives.</li><li>Analyse financial performance, identify trends, and provide actionable insights. </li><li>Lead the annual budgeting process, collaborating with department heads.</li><li>Monitor budget adherence and recommend adjustments as needed.</li><li>Ensure alignment of financial goals with overall business objectives. </li><li>Prepare accurate and timely financial forecasts.</li><li>Evaluate variances between actuals and forecasts, highlighting key drivers.</li><li>Assist in scenario planning and risk assessment.</li><li>Create and present financial reports to the C-suite and business leaders.</li><li>Communicate financial results, trends, and recommendations effectively.</li><li>Collaborate with cross-functional teams to drive financial transparency. </li><li>Establish and build upon strong, cohesive working relationships across the organisation</li><li>Challenge existing processes and working methods to deliver a programme of continuous improvement within finance and the wider business </li><li>Support the annual audit o Business case preparation</li><li>Support acquisitions and lead the subsequent integration</li><li>Support and lead the rollout of new systems, processes and procedures</li></ul>This role would suit a qualified financial analyst (ACCA, ACA, CIMA or equivalent) with a strong excel modelling skills and a can do attitude!Benefits:<ul><li>A highly competitive base salary of between £55,000 and £70,000 P/A based on experience</li><li>10% bonus</li><li>Work from home up to two days a week</li><li>6% pension contribution</li><li>25 days holiday plus 8 bank holiday</li><li>A range of health benefits</li><li>Income protection</li><li>A fun, positive and friendly work environment where you are given the opportunity to bring ideas to the table.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/U2ViYXN0aWFuLkJlbnRsZXkuNTkyODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Manager The CompanyMy client are a Manufacturing Business with office in London. Organic growth sees them recruiting for a IT Manager to join their team. The Role<ul><li>Manage and maintain our company's IT infrastructure, including hardware, software, networks, and systems.</li><li>Develop and implement IT policies and procedures to ensure the security and integrity of our data and systems.</li><li>Lead and mentor a small team of IT professionals, providing guidance and support to help them excel in their roles.</li><li>Identify opportunities for process improvement and innovation within the IT department, driving efficiencies and enhancing productivity.</li><li>Collaborate with other departments to understand their IT needs and develop solutions to meet them.</li><li>Stay current with emerging technologies and trends in the IT industry, and make recommendations for their adoption where appropriate.</li></ul> Your ProfileTo apply for this role you will have had at least 3 years in a similar role for an SME business. You will be happy with a hands on role and will be motivated to transform the technology team. Salary & Benefits£70,000 - 85,000 + bonus dependant on experienceRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMzUwODEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Paralegal & Office Manager - Family office Office Manager & ParalegalFamily Office Location: London Job Description:This position combines the roles of an Office Manager and a Paralegal to support the operations of a single-family-multi-branch family office. The successful candidate will manage the office's day-to-day administrative tasks while also providing paralegal support related to trusts, estate planning, and wealth management among other areas. This role demands a high level of discretion, organizational skills, and legal acumen to support the family members and executive team effectively.Responsibilities:<ul><li>Oversee the preparation and distribution of meeting packs, manage agendas for family members and the executive team.</li><li>Manage the facility budget, petty cash, upkeep bills, and liaise with property management and service providers.</li><li>Act as a liaison between family members, stakeholders, concierge service providers, and external legal counsels.</li><li>Conduct legal research, draft, and review legal documents, ensuring all legal documents are correctly filed and easily accessible.</li><li>Assist in performing due legal diligence for investment transactions and in preparing and reviewing contracts, leases, and other legal documents.</li><li>Monitor changes to government regulations and laws pertinent to family office operations and trusts.</li><li>Record keeping, safe administration, and maintaining an efficient filing system and database.</li><li>Perform administrative tasks as required, including scheduling meetings, taking minutes, and organizing legal documentation.</li></ul> Qualifications:<ul><li>Possess a bachelor's degree in Law, Public Administration, Accounting, or Finance.</li><li>Paralegal certification is preferred.</li><li>A minimum of 5 years in an administrative role with direct client interaction experience and/or experience as a paralegal.</li><li>Prior experience in a family office or working with trusts is essential, with international legal correspondence management being a strong advantage.</li><li>Basic understanding of accounting and finance.</li><li>Proficient with all Microsoft Office products, particularly Word and PowerPoint, and familiarity with legal databases.</li><li>Possess strong oral and written communication skills, adhering to the highest confidentiality and fiduciary standards.</li><li>Strong attention to detail, the ability to multi-task, prioritize, delegate, and excellent research skills.</li><li>Be a problem solver, creative thinker, proactive, and self-motivated with the ability to work independently and collaboratively as part of a team.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Y2hyaXMuaGVuc29uLjQzODk2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Financial Planning & Analyst Manager Robert Half Talent Solutions are seeking a Financial Planning and Analysis Manager for a people orientated Financial Services organisation in Central Cardiff. The Financial Planning and Analysis Manager is responsible for supporting the Senior Leadership in providing financial leadership and insight for the business. The role involves delivering high-quality financial planning and analysis, including budgeting, forecasting, variance analysis, scenario planning, and business case evaluation. The role also requires strong collaboration with other functions, such as Strategy, Financial Control and Group functions to ensure effective governance and control of the business unit's financial activities. You will develop and implement financial strategies that support the growth and profitability of the company. Manage the financial planning, analysis, and reporting processes for areas supported. Provide financial analysis and insights to support decision-making. Manage the budgeting and forecasting processes for areas supported. Develop and maintain relationships with key stakeholders On offer: Salary to £65,000. Generous bonus, hybrid and flexible working. Generous pension and benefits.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Q2hhcmxvdHRlLmFsbGVuLjIxNjA2LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Finance Manager We are looking for an accountant with a strong management accounting and business partnering background to join a high-profile Real estate and Property Services firm as a Finance Manager. Paying £60-65k and based in Glasgow, this role will be working with one of the company's largest client's and involve business partnering with Project Managers and other non-finance operational stakeholders. The Role<ul><li>You will manage your client account and provide financial and account/client contract leadership.</li><li>Deliver monthly management account reporting on business performance of your portfolio, including reporting for Principal Contracting, including the completion of month end processes, variance analysis and commentaries. Providing clear insight into financial performance and cost analysis.</li><li>Responsible for an in-depth knowledge of the commercial model of the businesses to ensure that all cost elements are appropriately billed and accounted for, and resources are effectively utilised.</li><li>Business partner with Operational Project Managers.</li><li>Complete balance sheet reconciliations, ensuring timeliness and accuracy and review/approve balance sheet recs.</li><li>Manage costs, budgeting and billing, to identify operational and financial risks and opportunities.</li><li>Support with corporate planning, budgeting and forecasting.</li></ul> Your Profile<ul><li>You will be fully qualified (ACA, ACCA or CIMA) with a strong management accounting background.</li><li>The ability to Business Partner and work with Operational Stakeholders is essential.</li><li>Prior exposure to contracts (Facilities Management, Waste Management, Security, Cleaning, Catering etc) is desirable but not essential.</li></ul> The CompanyThe organisation is a global Real estate and Property Services firm who operate in over 100 countries and have a yearly turnover of over £20 Billion. The company have grown exponentially in recent years, they are therefore in a great position to offer career progression. They also have a Finance team of over 200 people in London alone.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuODUxODAuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Finance Manager We are looking for an accountant with a strong management accounting and business partnering background to join a high-profile Real estate and Property Services firm as a Finance Manager. Paying £75k and based one day a week in Newbury, one day a week in London Bridge and 3 days at home, this role will be working on a portfolio of clients and involve business partnering with Project Managers and other non-finance operational stakeholders. The Role<ul><li>You will manage your own portfolio of clients and provide financial and account/client contract leadership.</li><li>Deliver monthly management account reporting on business performance of your portfolio, including reporting for Principal Contracting, including the completion of month end processes, variance analysis and commentaries. Providing clear insight into financial performance and cost analysis.</li><li>Responsible for an in-depth knowledge of the commercial model of the businesses to ensure that all cost elements are appropriately billed and accounted for, and resources are effectively utilised.</li><li>Business partner with Operational Project Managers.</li><li>Complete balance sheet reconciliations, ensuring timeliness and accuracy and review/approve balance sheet recs.</li><li>Manage costs, budgeting and billing, to identify operational and financial risks and opportunities.</li><li>Support with corporate planning, budgeting and forecasting.</li></ul> Your Profile<ul><li>You will be fully qualified (ACA, ACCA or CIMA) with a strong management accounting background.</li><li>The ability to Business Partner and work with Operational Stakeholders is essential.</li><li>Prior exposure to contracts (Facilities Management, Waste Management, Security, Cleaning, Catering etc) is desirable but not essential.</li></ul> The CompanyThe organisation is a global Real estate and Property Services firm who operate in over 100 countries and have a yearly turnover of over £20 Billion. The company have grown exponentially in recent years, they are therefore in a great position to offer career progression. They also have a Finance team of over 200 people in London alone. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/T2xpdmVyLldvbmcuMDI5OTguMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Payroll Project Manager Payroll Project Manager - ADP Globalview Transformation - Remote - Spanish Speaking.Robert Half have an exciting opportunity for an experienced Payroll Project Manager to support an EMEA wide implementation of ADP Globalview.This is a remote role but there will be expectation for limited travel to Spain.Spanish language skills are essential for this role.Skills/Experience required:<ul><li>ADP Globalview payroll implementation project management</li><li>Experience and success in identifying process improvements</li><li>Experience of delivering Large scale Transformation projects/programme's</li><li>Development of and overall management of project plan,</li><li>Extensive experience with ADP Globalview Spain payroll implementations.</li><li>Proficient in English and Spanish.</li><li>Experience with complex organizational structure with multiple legal entities and unions preferred.</li></ul>Payroll Project Manager - ADP Globalview Transformation - RemoteRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Q2FsbHVtLlNhdW5kZXJzLjg5NTkwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Service Desk Manager Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The RoleThe Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team.The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP'sDay-to-day responsibilities:<ul><li>Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support.</li><li>Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes.</li><li>Take responsibility for the definition, documentation and satisfactory completion of projects</li><li>Communicate effectively, acting as a key liaison with practices, team members and colleagues</li><li>Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files</li><li>Lead, manage and direct the team to support all aspects of the IT Support Service</li><li>Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required.</li><li>Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction.</li></ul>Skills/Experience:<ul><li>At least 5 years' experience managing a Service Desk in a large organisation.</li><li>Demonstrable experience in maturing a Service Desk function</li><li>Experience with coaching and mentoring team members in different roles with differing skill levels.</li><li>Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI)</li><li>Knowledge and experience of the ITIL IT Service Management Framework</li><li>Experience in the management and configuration of Service Management Toolsets (ZenDesk)</li><li>Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001)</li><li>Experience in writing business proposals (e.g. justification for additional headcount).</li><li>Experience in budgetary process and procedure.</li><li>Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (e.g. Projects, Major Incident, Change Advisory Board etc.</li><ul><li>Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies).</li><li>Microsoft Operating Systems</li><li>Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint</li><li>Cloud technology awareness (Azure AD/AWS/SaaS etc.)</li><li>Telephony solutions (VoIP, SIP, UCaaS)</li><li>Security technology (e.g. MFA, Phishing, Anti-Virus etc.)</li></ul></ul>Package: <ul><li>£55,000-£60,000 + bonus + hybrid working</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjEzOTI1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">