21 results for Network Administrator

1st Line Support Engineer Robert Half Technology are assisting a financial services organisation based in London to recruit a 1st Line Support Engineer paying £37K - £47K per annum Role<ul><li>The 1st Line Support Engineer will be front line call resolution for all IT related issues to the internal business </li><li>Responsible for desktop, laptop and application standardisation, provision, and support.</li><li>Support of all workstations, Surface Pro and laptop computers together with support of mobile devices (Smartphones, Tablets etc…)</li><li>Active Directory user account management, access and network administration based on company standards and policies</li><li>Ensure all support calls within the call logging system follow defined processes and procedures</li><li>Deliver outstanding customer service, perception and satisfaction to all IT users and customers</li><li>Support and administration of Microsoft Azure, 365, Intune, Active Directory , assisting with testing and deployment of changes where appropriate.</li></ul>Profile<ul><li>The 1st Line Support Engineer will have extensive hands-on experience specifying/configuring/troubleshooting user and customer issues in a changing Windows Desktop environment.</li><li>Extensive experience of supporting and administrating Windows 11/10/ Active Directory Office 365+Exchange</li><li>Ability to provide hands on" 1st level support for general IT operational requirements problems, and issues for end users and customers face to face and remotely</li><li>Experience of providing remote support for users and systems, including resolution of technical issues on the phone and using remote support tools</li><li>Working knowledge of Backup Software and common backup and restoration tasks</li><li>Printer administration and management, including changing consumables and managing stock supplies;</li><li>Great MS Office 365 skills and support of the Office suite of applications</li></ul>Company<ul><li>Global financial services organisation with offices in central London</li><li>£37K - £47K</li><li>On-site required </li></ul>Salary & Benefits company, depending on experience The salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjgzMzg5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Systems Administrator IT Systems Administrator - Home Based/ Remote Role (Occasional Travel) - EnglandRobert Half have partnered with a global Visa Processing business operating in every corner of the globe. Due to continued growth and investment they're looking to hire a skilled IT Operations Engineer into the global Technology Department. The Role This is a pivotal role within their Technology department, ensuring the seamless delivery of IT services. Leveraging your technical expertise, you will install, troubleshoot, and enhance various components while actively exploring new technologies to contribute to their continuous improvement. Responsibilities <ul><li>Execute daily tasks, including system monitoring, project progress, troubleshooting, and incident resolution, ensuring precision and efficiency.</li><li>Lead the installation of diverse IT infrastructure elements, including networks, computers, servers, and racks, ensuring seamless functionality.</li><li>Troubleshoot, upgrade, and optimize existing infrastructures to improve overall performance and meet evolving requirements.</li><li>Source hardware equipment and organize comprehensive buying lists, ensuring cost-effectiveness and quality with collaboration with Procurement team.</li><li>Oversee contractors' work, ensuring alignment with project specifications and timelines.</li><li>Configure and troubleshoot Linux-related issues to maintain a secure and efficient operating environment.</li><li>Address the maintenance and repair of printers, scanners, and other IT equipment to uphold operational efficiency.</li></ul>Skills & Experiences <ul><li>Proven experience in IT operations, infrastructure deployment, and technical support.</li><li>Proficiency in configuring and troubleshooting Linux, IOS & windows systems.</li><li>Strong understanding of hardware components and network setups.</li><li>Familiarity with security audit procedures and compliance checklists.</li><li>Experience in managing and optimizing vendor relationships.</li><li>Ability to travel internationally for missions.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving skills and a proactive approach to technology challenges.</li></ul> This will be a remote role based from your home with the expectation that you'll travel to our UK sites when required, any travel required will be fully compensated £40 - 47k + Annual Bonus & BenefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MzYyMC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Network Engineer - Meraki Robert Half are currently working with an established local not-for-profit trust to recruit an Network Engineer on a permanent basis. The role is to be based on their Bristol site but the successful candidate will be in charge of their own diary flexibility to ensure the work is delivered. The role:The primary focus of this role is supporting the implementation of new high-avilability systems at one of the larger trust sites located in the north of Bristol. You would be the technical resource to install & configure the infrastructure which includes but not limited to Meraki switching and Meraki Wireless Access points. You will work alongside the IT project management office and also work alongside a third-party vendor who will provide technical resourcing to make sure everything is installed to high standards. Job responsibilities:<ul><li>You'll spend most of your time on site fitting out new comms rooms at the Trust's north Bristol site which will include configuring a new Meraki network, switching, wireless access points, UPS's and environmental monitoring devices.</li><li>Other duties outside of the project would include working alongside other members of the infrastructure team managing 60 servers, 210 Managed switches, 2 storage arrays and corporate backup solution (VEEAM), including fault diagnosis and resolution.</li><li>Attending weekly project meetings to provide updates on the technical progress of the project.</li><li>Working on more complex helpdesk queries escalated from the IT helpdesk via the JIRA helpdesk ticketing system.</li><li>Reporting directly to the IT Infrastructure Manager, giving them regular updates on the status of the project and progress on resolving any issues.</li><li>Implementing upgrades, enhancements and changes to the Trust's IT systems;</li><li>Documenting project technical IT activities, allowing knowledge to be shared within the team;</li><li>Participating in project meetings either in a facilitation or technical support capacity.</li></ul> Experience/Qualifications: <ul><li>3 years within a team managing a medium to large enterprise IT Infrastructure, with direct customer contact</li><li>Regular exposure to Microsoft Hyper-V Clusters & Server support \ troubleshooting</li><li>Hands-on building, installing and configuring Microsoft platform servers</li><li>Hands-on building Aruba & Cisco enterprise grade fibre and ethernet networks.</li><li>Experience as part of a project team for IT-based application rollouts</li><li>Experience in an environment with regular exposure to corporate networking and security</li><li>The ability to prioritise conflicting workloads</li><li>Back end support of Microsoft applications up to 2022 (Windows Admin Center, Hyper V Manager)</li><li>Networking technologies (TCP/IP, DHCP, LAN, WAN, Wireless)</li><li>MS Operating Systems (Server 2016)</li><li>Azure Active Directory</li><li>MS Exchange 2016 Hybrid</li><li>MS SQL Server 2012-16</li><li>Cisco & Aruba Managed Switches</li><li>HP Enterprise Hardware configuration</li><li>IBM Enterprise Hardware configuration</li><li>MS Hyper-V Clusters & Hosts</li><li>SAN Storage Arrays</li><li>Office 365 Admin Center tenant configuration</li><li>Powershell</li><li>On premise VOIP</li><ul><li>Desirable: Experience with Cisco Meraki networks & MDM as you'll be configuring a brand new network from scratch</li><li>Experience with Linux ZFS file systems</li><li>Maintenance of Linux systems (apache, tomcat, zabbix)</li><li>Intrusion Detection Systems (Alienvault OSSIM)</li><li>Experience of working on High Availability / Life Critical Systems</li></ul><li>Full and valid UK driving license.</li></ul>Salary/package: <ul><li>£40,000 - £43,000 basic salary</li><li>Annual salary reviews and yearly pay rises in line with inflation</li><li>28 days annual leave + bank holidays</li><li>Flexible/hybrid working on offer</li><li>Access to on site gym & pool</li><li>7.5% matched pensions scheme</li><li>free onsite parking</li></ul>Interview process/timelines<ul><li>2 stage Interview process - interviews to be conducted w/c 26th February</li><li>1st stage interview over Teams involving technical questions</li><li>2nd stage interview onsite</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjI4ODEzLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Administrator Robert Half are excited to announce we have partnered with a global and prestigious Private Equity firm who are looking for an Office Assistant to join their team. This role would suit an ambitious and career driven candidate who is looking to progress their career within Financial Services. THE ROLE:<ul><li>Answering incoming phone calls and managing the front of house. </li><li>Ensuring the smooth running of the London office and ordering office supplies. </li><li>Assisting with organising internal events. </li><li>Ad-hoc PA/EA cover where needed. </li></ul>THE PERSON:<ul><li>Minimum 6 months experience as an Administrator / Receptionist / Office Assistant within a fast-paced environment. Financial Services experience highly advantageous. </li><li>Tech savvy and highly proficient on Microsoft Suite. </li><li>Excellent multitasker who is highly resilient and organised. </li><li>Strong attention to detail and a proactive problem solving approach. </li></ul>WHAT YOU GET IN RETURN:<ul><li>To be part of a supportive and friendly Administration team that you work very closely with every day.</li><li>Fantastic career progression and development. </li><li>Sociable team with regular events & work trips. </li><li>Competitive salary & benefits. </li></ul>*** Working hours are 8AM - 6PM *** *** Hybrid (4 days in office, 1 from home) with ~1 Friday in the office per month *** IF THIS SOUNDS LIKE YOU, PLEASE APPLY NOW. INTERVIEWING ASAP!Administrator Administrator Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/RXJpbi5Ib2xseS5TdXRoZXJsYW5kLjQ5MDA0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Azure Network Engineer Robert Half Technology is assisting the UKs leading medical organisation to recruit an Azure Network Engineer - London based Role:<ul><li>The Azure Network Engineer will be responsible for LAN & Wi-Fi - 3rd party collaboration and management - Juniper and Aruba</li><li>WAN - monitoring & 3rd party collaboration</li><li>Unified Comms management</li><li>Servers & Storage management</li><li>Cloud Management - 3rd party collaboration</li><li>Cloud Configuration - Azure Networking and Tenants</li><li>Cloud Infrastructure Hosting (Infrastructure as a Service)</li><li>Backup and Recovery Services - Commvault</li><li>Service Decommissioning</li><li>Firewall Management - 3rd party collaboration - Fortinet</li><li>Build Hardening and reviews</li></ul>Profile:<ul><li>The Azure Network Engineer will have experience of Windows Server 2012, 2016, 2022</li><li>Experience of security patching and backups (Commvault)</li><li>Any experience of Infrastructure as Code advantageous</li><li>Understand and experience change management.</li><li>Excellent communication skills both written and verbal, the post holder will be required to communicate primarily within their own department, also with users across the Association and additionally with 3rd party suppliers. </li><li>The ability to work as part of a team or on their own as and when the need arises. </li><li>Provide training to other members of staff on technical products and procedures you have implemented as part of this role, this will primarily be delivered to team leaders and or their teams within the department. </li><li>Trained in ITIL and understands the importance within an IT function. </li><li>Formal Microsoft Certifications. </li></ul>Company<ul><li>UKs leading medical organisation </li><li>London based </li><li>3-6 month contract </li></ul>Salary & BenefitsThe salary range/rates of pay is dependent upon your experience, qualifications or training.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/S2F6aW0uSGFzc2FuLjM2NjczLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Senior Network Engineer Senior Network Engineer - Hybrid Working (Luton Offices) - £55-65k + Bonus & BenefitRobert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire a Senior Network EngineerAs a Senior Network Engineer within the IT Infrastructure team, your primary responsibility will be to ensure the effective and efficient functioning of the business critical network systems. You will play a crucial role in detecting, investigating, and responding to network-related events and incidents. This involves closely monitoring the network infrastructure, identifying any issues or anomalies, and taking appropriate action to resolve them as well as spearheading new technology implementation.This role will be projects focused on infrastructure upgrades and improvements. This could include activities such as network design and implementation, network equipment procurement and configuration, network performance optimization, and ensuring network security and compliance with industry standards.Some of the responsibilities: <ul><li>Manage the day-to-day running of networks, including conducting regular health checks, identifying issues, risks, and opportunities, and providing recommendations for continuous improvement.</li><li>Act as a technical lead/resource on infrastructure projects, collaborating with business and technical contacts to ensure successful implementation</li><li>Liaise with third-party vendors and internal staff to provide support on network-related projects, coordinating efforts and managing dependencies</li><li>Troubleshoot and resolve complex network issues, escalating to vendors when necessary.</li><li>Configure network switches, routers, firewalls, and VPN tunnels to maintain optimal performance and security.</li><li>Utilize network monitoring tools to proactively identify and address network problems and vulnerabilities.</li><li>Produce design documentation, maintenance plans, and support documentation for network solutions, and provide training for the handover to IT operations teams</li></ul>Your background:<ul><li>Excellent knowledge of network technologies such as OSPF, MPLS, VXLAN, IPSEC, VLAN, STP, VTP, VRRP, WAN, DHCP, switching, and SD-WAN. Competency in administering firewalls, and familiarity with wireless protocols and corporate wireless network management.</li><li>Certifications such as CCNA, CCNP, CompTIA Network+, or equivalent real-world experience</li><li>Previous experience in a dedicated network engineering role, including expertise in network infrastructure maintenance, design, programming, implementation, migration, and replacement.</li><li>Experience troubleshooting LAN and WAN infrastructure in a corporate environment, working with platforms such as HPE, Aruba, Dell, and Palo Alto products.</li><li>Hands-on experience with network and system monitoring and alerting solutions</li><li>Excellent understanding of network security threats, best practices, and equipment implementation, including firewalls, access control, and security protocols</li><li>Advanced understanding of enterprise campus networks, firewall platforms, WAN technologies, network management, monitoring, and packet capture technique</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi41NTc3Mi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Engineer Job Title: 1st/2nd Line Engineer - Healthcare SectorLocation: Uxbridge, LondonAbout Us: We are a leading Managed Service Provider (MSP) specializing in delivering IT solutions to the healthcare sector. With a focus on innovation and reliability, we strive to empower healthcare organizations with cutting-edge technology to enhance patient care and streamline operations.Position Overview: We are seeking a skilled and motivated 1st/2nd Line Engineer to join our dynamic team and provide technical support to our healthcare sector clients. In this role, you will be responsible for resolving IT issues promptly, maintaining systems, and ensuring the smooth operation of our clients' IT infrastructure.Key Responsibilities:<ul><li>Provide first and second-line technical support to clients, resolving IT issues efficiently and effectively.</li><li>Respond to support requests via phone, email, or in person, and escalate issues as necessary to ensure timely resolution.</li><li>Perform system administration tasks such as user account management, software installation, and configuration.</li><li>Troubleshoot hardware, software, and network problems, identifying root causes and implementing solutions.</li><li>Proactively monitor systems and perform routine maintenance to prevent issues and minimize downtime.</li><li>Collaborate with team members and third-party vendors to resolve complex technical issues and optimize system performance.</li><li>Document support activities, solutions, and configurations to maintain accurate records and facilitate knowledge sharing.</li></ul>Requirements:<ul><li>Proven experience working in a similar role, providing technical support within the healthcare sector or a related industry.</li><li>Strong knowledge of Microsoft Windows operating systems and Office 365 applications.</li><li>Familiarity with healthcare-specific software and systems such as Electronic Health Records (EHR) and Picture Archiving and Communication Systems (PACS) is highly desirable.</li><li>Experience with network troubleshooting, including TCP/IP, DNS, DHCP, and VPN technologies.</li><li>Excellent problem-solving skills and the ability to diagnose and resolve technical issues independently.</li><li>Strong communication skills with the ability to interact professionally with clients and colleagues.</li><li>Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified: Modern Desktop Administrator Associate are a plus.</li></ul>Why Join Us:<ul><li>Opportunity to work with cutting-edge technology and make a positive impact on the healthcare industry.</li><li>Collaborative and supportive work environment with opportunities for professional growth and development.</li><li>Chance to be part of a forward-thinking company dedicated to delivering exceptional IT solutions and services.</li></ul>Salary - £30,000 - £40,000Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC43Njg4NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Technician Robert Half have partnered with an impressive global organisation based in Bicester to recruit a 2nd Line Engineer to join the team. This is an exciting role where you will be the main point of contact for all end-users for their Oxfordshire office, providing 1st and 2nd line support and contribute to Group IT projects.Roles and Responsibilities<ul><li>Assist IT Service Desk Manager on related IT projects including software rollouts, hardware upgrades</li><li>Support a myriad of systems and hardware for internal and external users</li><li>Manage user requests through ITSM tool</li><li>Triage and troubleshoot all queries to resolution</li><li>Provide routine maintenance</li></ul>About You<ul><li>Proven experience working as a 2nd Line Engineer</li><li>Strong technical understanding of hardware deployment, network products, O365 administration, Windows 11 support, Active Directory</li><li>Experience in MDM solutions - InTune, SCCM, Endpoint Manager</li><li>Knowledge of network protocols including TCP/IP, DCHP, VoIP, WiFi and DNS</li><li>Outstanding customer service</li></ul>On Offer<ul><li>Salary up to £35,000 DOE</li><li>Hybrid working (3 days in Bicester office, 2 days WFH, occasional travel to London office)</li><li>23 days annual leave plus bank holidays</li><li>Company bonus</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um94eS5MYXcuMjY3OTkuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Finance Assistant Robert Half are delighted to be working in exclusive partnership with the Prep Schools Trust to recruit a Finance Assistant on a permanent basis - based in Abingdon, and offering up to £35,000. This is an exciting opportunity to join a business that encourages individual and collective growth of the schools within.The company:The Prep Schools Trust is a strong network of schools across England with their Trust office based in Oxfordshire who are dedicated to the education, wellbeing and development of children. They recognise their responsibility to the wider communities in which they operate and work to make a positive impact beyond their schools.The role:As a key member of the Prep Schools Trust you will be working closely with the Finance Manager and wider finance team to oversee and operate all processes related to the billing of Fee Income and administration of EYF. This role involves regular contact with schools parents and you will be representing the Trust externally.Responsibilities will include, but are not limited to; 1. Managing all aspects of fees for the Trust<ul><li>Termly Fee Billing</li><li>Termly and Monthly Nursery Billing</li><li>Extras Billing</li></ul>2. Collection of overdue fees in accordance with Trust policy<ul><li>Credit Control</li><li>Administration and liaising with Debt collect agencies</li></ul>3. Administration of services related to Fee Income, including School Fee Plan, childcare vouchers, and Early Years Funding<ul><li>Partnering with schools to ensure EYF is running efficiently</li><li>Administration of all EYF across the trust</li><li>Driving better processes to ensure efficient running of all funding</li></ul>4. Administration of the Bursary application process5. Liaising with internal and external stakeholders queries6. Fees in Advance Calculations and reconciliationsThe successful candidate will have previous experience in a nursery or independent school setting and have a strong customer focus; friendly and personable. They are looking for someone with:<ul><li>High standards of written and verbal communication</li><li>Strong business partnering skills</li><li>Good team-working and communication skills, including the ability to communicate and build rapport with colleagues at all levels across the business</li><li>A hands on attitude</li><li>Good IT skills including Excel</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/RWxsZW4uQ2h1bmcuNTc3MTcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Service Desk Manager Robert Half are working with a growing business services organisation in the Bristol area as they continue to build their IT Service Operations function. The RoleThe Service Desk Manager has responsibility for the management of the IT Service Desk function which includes a desk-based Service Desk team, an Administrative Team and remote Field Service Engineers. The role is supported by Team Leaders who will manage the day-to-day workload of the Service Desk and Field Service Engineers. They are also responsible for the management of the IT Admin team who undertake a variety of admin tasks, including procurement and management of joiner/leaver tickets. The role reports into the incumbent Service Desk Manager within the IT Service team.The Service Desk Manager will ensure robust processes and procedures are in place for the efficient and consistent management of the incidents and service requests. They will develop and embed appropriate Key Performance Indicators (KPI's) to monitor individual and team performance. They will identify Service Improvement Plans (SIP's) to improve service where KPI's are not being achieved. They will produce regular reports for wider IT management to highlight performance of the team and progress against SIP'sDay-to-day responsibilities:<ul><li>Ensure that incidents and requests are handled according to agreed procedures and ensure that suitable documentation is available for those providing support.</li><li>Analyse processes, identify alternative solutions, and recommend new approaches. Help establish requirements for the implementation of changes in processes.</li><li>Take responsibility for the definition, documentation and satisfactory completion of projects</li><li>Communicate effectively, acting as a key liaison with practices, team members and colleagues</li><li>Design and create structured documentation that deals with complex information and manage the configuration of documentation items and files</li><li>Lead, manage and direct the team to support all aspects of the IT Support Service</li><li>Drive performance, ensuring agreed SLAs and KPI's are defined, met, and reported on a regular basis. Identifying Service Improvement Plans where improvement is required.</li><li>Ensure processes are in place for monitoring the quality of interactions with the Service Desk to enable effective performance management and customer satisfaction.</li></ul>Skills/Experience:<ul><li>At least 5 years' experience managing a Service Desk in a large organisation.</li><li>Demonstrable experience in maturing a Service Desk function</li><li>Experience with coaching and mentoring team members in different roles with differing skill levels.</li><li>Ability to analyse and manipulate raw data and turn it into meaningful reports (e.g. Excel, PowerPivot, PowerBI)</li><li>Knowledge and experience of the ITIL IT Service Management Framework</li><li>Experience in the management and configuration of Service Management Toolsets (ZenDesk)</li><li>Awareness of Information Security principles relevant to Service Desk and industry standard framework (ISO27001)</li><li>Experience in writing business proposals (e.g. justification for additional headcount).</li><li>Experience in budgetary process and procedure.</li><li>Solid technical knowledge to understand the supported environment of IVC and provide effective leadership and direction for Service Desk team members as well as effective participation in relevant department meetings (e.g. Projects, Major Incident, Change Advisory Board etc.</li><ul><li>Network technologies (TCP/IP, DHCP, DNS, LAN, WAN and VPN technologies).</li><li>Microsoft Operating Systems</li><li>Email and other productivity tools such as MS Office 365, Office 2016, Office 2019, SharePoint</li><li>Cloud technology awareness (Azure AD/AWS/SaaS etc.)</li><li>Telephony solutions (VoIP, SIP, UCaaS)</li><li>Security technology (e.g. MFA, Phishing, Anti-Virus etc.)</li></ul></ul>Package: <ul><li>£55,000-£60,000 + bonus + hybrid working</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjEzOTI1LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Manager IT Manager/ IT Support Lead - Growing Professional Services - City of London Robert Half have partnered with a well established Management Consulting firm based in the City of London. Since they were established over 40 years ago they now employ close to 60 people across two offices (London & Dubai). "The IT Manager will be responsible for overseeing all aspects of IT operations, infrastructure, and support for our London office, as well as providing remote support and coordination for our Dubai office. The successful candidate will work closely with our managed service provider, managing the relationship and ensuring that service levels are met. The role requires a hands-on approach to managing day-to-day IT activities, as well as strategic planning to support the company's growth objectives."Key Responsibilities:<ul><li>Oversee the service of IT support & maintenance of the company's IT infrastructure, including networks, servers, and storage systems.</li><li>Ensure the availability, security, and scalability of all IT systems, with a focus on Microsoft cloud-based solutions such as Azure and Office 365.</li><li>Manage LAN/WAN environments, optimizing performance and troubleshooting connectivity issues.</li><li>Oversea and maintain security measures, including firewalls, antivirus solutions, and intrusion detection systems.</li><li>Serve as the primary point of contact for our managed service provider, ensuring that service levels are met and issues are resolved promptly.</li><li>Collaborate with external vendors and suppliers to procure IT hardware, software, and services, negotiating contracts and agreements to ensure value for money.</li><li>Technical Support and Troubleshooting:</li><li>Provide escalated technical support to resolve complex IT issues, both remotely and onsite.</li><li>Act as a subject matter expert for IT-related queries and escalations, troubleshooting hardware, software, and network problems effectively.</li><li>Coordinate with internal stakeholders to prioritize and address IT support requests, maintaining a high level of customer satisfaction.</li><li>Execute IT strategies aligned with the company's business objectives, driving innovation and efficiency.</li><li>Stay abreast of emerging technologies and industry trends, recommending and implementing solutions to enhance productivity and competitiveness.</li><li>Collaborate with senior management to develop IT budgets, forecasts, and investment plans, ensuring alignment with organizational goals.</li></ul>Skills & Experiences<ul><li>Proven experience in a similar role, overseeing IT Support in a customer service driven environment</li><li>Strong technical expertise in Microsoft cloud technologies, including Azure and Office 365.</li><li>Proficiency in managing LAN/WAN environments, firewalls, and security protocols.</li><li>Experience with AV equipment and systems integration is desirable.</li><li>Excellent communication skills, with the ability to inspire and motivate</li><li>Strong problem-solving abilities and a proactive approach to addressing technical challenges.</li><li>Ability to manage multiple priorities in a fast-paced environment and adapt to changing business needs.</li></ul>Location - City of London (Some Hybrid working opportunities) Salary - £45,000 - £50,000 + Discretionary Bonus & Excellent BenefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi44OTI1Ni4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Support Manager IT Support Manager - Hybrid - Reading - up to £45,000 Are you looking to work within the leading global services provider as a Technology Lead who can identify and roadmap future Tech development, risk and investment? Our Lead will understand the current Digital and Technology footprint and rationale within the contract, conduct MI analysis & trending, explain impacts and provide proposals. They will also build a positive relationship with key partner technology suppliers and understand the products and new/future development. Our Lead will confidently work horizontally and influence three stakeholders. Key Responsibilities<ul><li>Builds and maintains strong relationships to proactively manage key suppliers including but not limited to AV, Security Systems, Digital App Developers & Cloud Printing.</li><li>Act as a point of escalation to resolve any problems alongside the suppliers.</li><li>Monitor services and suppliers and ensure that the required standards are maintained or exceeded and ensuring SLA's & KPI's are achieved for both planned and reactive tasks.</li><li>Utilise IT skills and knowledge to identify areas of gaps and development.</li><li>Review and report on PPM checks to meeting rooms, AV and other building technology.</li><li>Act upon reasonable requests and instructions from Contract Manager and Client.</li><li>Review proposals and designs to obtain the best costing and on time delivery of new solutions.</li><li>Identifies and roadmap with the client future Tech development, risk & investment.</li><li>Conducts MI analysis & trending and able to explain the impact.</li><li>Support to projects and ownership of workstreams linked to property projects.</li><li>Creation of case studies from activities completed on site e.g. via innovation, technology, communication, training, sustainability etc.</li><li>Support and develop new projects, as well as being able to implement insights from mapping our client journey, client feedback scoring and regularly sampling every aspect of our service interactions and engagement.</li><li>Support the implementation and ongoing day to day management of operational Technology.</li><li>Carry out training for the team of all technology-based applications.</li></ul> Personal Specification<ul><li>Experience working within a technology environment and thinking out of the box to create innovative solutions to problems.</li><li>Knowledge administering Zoom and Teams Admin Centre.</li><li>Experience of Crestron AV Systems are an advantage.</li><li>Knowledge of Networking, Routers, Firewalls and IPSec VPNs an advantage.</li><li>Knowledge of security systems such as access control and CCTV.</li><li>Experience in project planning and following through to completion.</li><li>Experience of working with app developers and app testing.</li><li>Experience in working in a client-facing environment.</li><li>Able to communicate clearly and confidently both verbally and written at all levels and Solid organisational skills & ability to manage time effectively.</li><li>Excellent customer focused manner.</li><li>General Data processing skills with Excel, Macros, and formulas</li></ul> Benefits<ul><li>Competitive salary up to £45,000</li><li>Hyrbid working model up to 3 days a week in the office</li><li>Opportunity to work or a global and leading services provider.</li><li>Great opportunity for development across the clients portfolio of companies</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmFtZXMuQ2hpY2hlc3Rlci4wMzQ4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Head of IT Position Overview: The Head of IT will play a crucial role in owning the IT and Security strategy for the organisation through an exciting period of growth. Leading a team of talented IT professionals, the successful candidate will oversee the design, implementation, and maintenance of systems, networks, and applications, providing technical expertise and strategic direction to support the company's growth and operational efficiency.The role will focus on;<ul><li>Driving productivity gains throughout the business by leveraging the use of technology.</li><li>Driving the Infrastructure modernisation programme of work - centred on Azure/M365 solutions.</li><li>Manage, develop and motivate the IT team to deliver a best-in-class service function.</li><li>The alignment of technical and business objectives to support continued revenue growth across the organisation</li><li>Development and management of the existing IT systems.</li><li>Security and integrity of system information</li></ul>Key ResponsibilitiesTeam Leadership:<ul><li>Develop and motivate immediate team to achieve IT objectives / agreed SLAs.</li><li>Lead from the front and be prepared to get "hands dirty".</li><li>Ability to business partner with all internal stakeholders and be an effective communicator.</li><li>Develop and maintain positive relationships with all key partners and stakeholders.</li><li>Clear and open reporting to wider business.</li></ul>Strategic planning:<ul><li>Evaluate business requirements and identify solutions and opportunities to both meet their requirements and drive value add activities.</li><li>Build on current vision and continue to develop rolling three-year plan.</li><li>Involve all relevant stakeholders in the planning stage and provide clear communication of the plan</li></ul>Budget Control<ul><li>Own P&L and work with finance on annual and quarterly budgeting cycles.</li><li>Effectively manage the P&L to agreed budgets.</li><li>Ability to communicate value add (ROI) of projects.</li></ul>Security and Compliance:<ul><li>Implement and enforce mechanisms that support company security policies and procedures to safeguard the integrity and confidentiality of company data.</li><li>Stay abreast of industry best practices and regulatory requirements.</li></ul>Project Management:<ul><li>Lead IT projects from inception to completion, ensuring timely delivery within budget and meeting business requirements.</li><li>Collaborate with stakeholders to define project scope, goals, and deliverables.</li></ul>Vendor/Supplier Management:<ul><li>Manage relationships with IT vendors, ensuring effective communication and timely resolution of issues.</li><li>Evaluate and recommend new technologies and solutions to enhance IT capabilities.</li></ul>Qualifications/Experience:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience as a Head of IT, with a focus on Windows environments.</li><li>Strong leadership and team management skills.</li><li>Experience implementing SaaS solutions - Azure/M365 adoption and associated security.</li><li>Proven track record of leading and developing high performing IT teams.</li><li>Experience of leading and delivering complex projects.</li><li>History of managing multi-site Infrastructure & IT Operations environments</li><li>Leading change in an IT environment.</li><li>Multiple locations/Manufacturing experience is desirable.</li><li>Experience in a high growth SME environment is highly desirable</li><li>Project management skills and familiarity with ITIL best practices.</li><li>Security certifications (e.g., CISSP, CompTIA Security+) are a plus.</li><li>Effective communicator at all levels - both internal and external</li><li>Problem solver</li><li>Innovative</li><li>Strong negotiator.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ5NjEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Manager The CompanyMy client are a Manufacturing Business with office in London. Organic growth sees them recruiting for a IT Manager to join their team. The Role<ul><li>Manage and maintain our company's IT infrastructure, including hardware, software, networks, and systems.</li><li>Develop and implement IT policies and procedures to ensure the security and integrity of our data and systems.</li><li>Lead and mentor a small team of IT professionals, providing guidance and support to help them excel in their roles.</li><li>Identify opportunities for process improvement and innovation within the IT department, driving efficiencies and enhancing productivity.</li><li>Collaborate with other departments to understand their IT needs and develop solutions to meet them.</li><li>Stay current with emerging technologies and trends in the IT industry, and make recommendations for their adoption where appropriate.</li></ul> Your ProfileTo apply for this role you will have had at least 3 years in a similar role for an SME business. You will be happy with a hands on role and will be motivated to transform the technology team. Salary & Benefits£70,000 - 85,000 + bonus dependant on experienceRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMzUwODEuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

SharePoint Manager Are you passionate about all things SharePoint? We are looking for an experienced SharePoint specialist to join a multi-site IT team as their SharePoint Manager, responsible for the continuous improvements of their SharePoint offering. You will be the main point of contact for all things SharePoint within the organisation, acting as the conduit between the business and IT. The RoleAs a member of the Senior Leadership team, you will be responsible for championing and designing the SharePoint strategy along with delivering the technical improvements to ensure the platform is fit for business needs and requirements. Key responsibilities include: <ul><li>Managing and maintaining the SharePoint Online environment </li><li>Acting as Product Lead, develop the technical roadmap, identifying areas of improvement </li><li>Provide SharePoint administration and lead on all technical development </li><li>Design and develop solutions using SharePoint Online, building of Pages, Forms, Web Parts and Workflow </li><li>Troubleshoot all Sharepoint issues and functionality</li></ul>About You <ul><li>Demonstrable experience as a Sharepoint Developer and Manager of the platform </li><li>Hands on experience of SharePoint Online, Power Platform</li><li>Strong Powershell scripting </li></ul>On Offer <ul><li>Salary - up to £50,000</li><li>Hybrid working - 3 days a week in the office </li><li>10% pension contribution</li><li>27 days annual leave plus bank holidays </li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um94eS5MYXcuNzQ0NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Operations Manager IT Operations Manager - Hybrid Working/ Luton - £80k - £90k Robert Half have partnered with a well know organisation spanning multiple industries based in Greater London. Due to growth they're looking to hire an experienced IT Operations Manager who will report to their Head of IT. The Role<ul><li>Working daily with the IT Support, Infrastructure & IT Data teams ensuring the performance, security, uptime, and availability of critical IT and operational services across various technologies.</li><li>The IT Operations Manager will be responsible for the entire end-user system lifecycle, problem reduction, and timely incident and service request resolution.</li><li>Key Responsibilities:</li><li>Team Management: Lead and manage the IT support and infrastructure teams, including recruitment, training, performance management, and professional development.</li><li>IT Operations: Oversee the day-to-day operation of IT systems, ensuring high availability, reliability, and performance.</li><li>GDPR Compliance: Ensure that all IT operations and data management practices comply with GDPR regulations, including data protection, privacy, and security.</li><li>Stakeholder Management: Establish and maintain effective communication channels with stakeholders across the organization, including executives, department heads, and end-users.</li><li>Project Management: Lead IT projects, from planning and implementation to monitoring and reporting, ensuring that projects are completed on time, within budget, and to the required quality standards.</li><li>Vendor Management: Manage relationships with IT vendors and service providers, including contract negotiation, performance monitoring, and issue resolution.</li></ul> Skills & Experiences required <ul><li>A least 2 years of previous experience managing the day-to-day IT Operations of a medium to large, customer-facing organisation.</li><li>Experience as a key contributor to a large-scale IT improvement programme and knowledge of the associated challenges, is essential.</li><li>Experience in a regulated environment is beneficial</li><li>Experience implementing or maintaining ISO and GDPR compliant procedures.</li><li>Experience implementing IT Service Management best practices, ideally ITIL processes.</li><li>Exceptional communication skills, comfortable managing relationships with multiple stakeholders simultaneously at various levels, both internal and external.</li><li>A keen eye for detail, as one error can have a knock-on effect for thousands of passengers.</li><li>Experience growing and mentoring IT Support teams.</li><li>Knowledge of various ITSM products and how to maximise their usage.</li></ul> Hybrid Working, Offices in Luton Competetive Salary & Benefits on offerRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi4yMTE4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Director Robert Half have partnered exclusively with an established regulated Financial Services business in the Bristol as they look to hire an innovative IT Director to support their continued growth. <h1> </h1><h1>Key Deliverables:</h1><ul><li>Oversee IT operations and supervise systems and IT staff</li><li>Develop strategy as it relates to the organisation's IT infrastructure (computer and information systems, security, communication systems).</li><li>Consult senior-level stakeholders across the entire organisation to identify business and technology needs and to optimise the use of information technology</li><li>Ensure smooth delivery and operation of IT services by monitoring systems performance</li><li>Manage the deployment, development, monitoring, maintenance, upgrading and support of the organisations IT systems. This will include operating systems, servers, PCs, software apps, telephones, and peripherals.</li><li>Oversee the development and enhancement of systems and integration of new systems with those existing.</li><li>Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning.</li><li>Identify security vulnerabilities and eliminate them with strategic solutions that increase data security in-line with ISO 27001 / SOX</li><li>Create processes and standards for selection, implementation, and support of systems</li><li>Manage IT staff, with responsibility for employing, evaluation, training, guidance, disciplinary procedures, and dismissals.</li><li>Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and end users</li><li>Ensure written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades</li><li>Keeping up to date with the most recent technologies and advise on what new technological solutions and their implementation will meet business and systems requirements</li><li>Negotiate with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements</li><li>Understand and compliantly work within regulation such as the Data Protection Act </li><li>Ensure personal training and competency requirements are in line and up to date with company policy</li><li>Adhere to all company policies and procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, and Information Security.</li></ul><h1>Critical Competencies:</h1><ul><li>You will have previously maintained a similar position as Head of IT/IT Director in a medium sized organisation where you have been responsible for applications through to infrastructure and service management through to change</li><li>You will be commercially focused and have a passion for how technology and data can drive value, growth, and good customer experience. Translating business strategy into technical strategy and subsequent successful delivery</li><li>Extensive experience of delivering technology/digital change with a good working knowledge of Agile/Scrum project management and change approaches.</li><li>Aware of cybersecurity best practice and standards needed to protect data, the organisation and their clients.</li></ul><h1>Desirable Skills and Experience:</h1><ul><li>Bachelor's Degree in Programming, Computer Science, or related</li><li>6+ years' management experience in an IT environment </li><li>At least three years previous experience of Board level</li><li>A good working knowledge of ISO 27001 / SOX</li><li>Strong interpersonal skills and ability to effectively communicate with teams across the entire</li><li>Excellent leadership and decision-making</li><li>Proven success working in a fast-paced, high-growth</li><li>Keen business sense, with the ability to find creative business-oriented solutions to problems </li><li>A good understanding of FCA regulations with a particular focus on General Insurance and Consumer</li></ul> Salary/Package <ul><li>£90,000 - £100,000 per annum </li><li>Hybrid working - 2-3 days on site </li><li>Company bonus scheme</li><li>25 days annual leave + bank holidays (rising with service to 30 days) </li></ul><h1> </h1>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU0NzgxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

IT Security Manager Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working)Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon.Due to their continued successes and growth they're now looking to hire an Information Security ManagerThe roleThe successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications.The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience.You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment.Upcoming Projects & responsibilities <ol><li>ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources.</li></ol> <ol start="2"><li>Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected.</li></ol> <ol start="3"><li>Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise.</li></ol> <ol start="4"><li>GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial.</li></ol>Requirements<ul><li>High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do / entrepreneurial approach;</li><li>Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity;</li><li>Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities;</li><li>Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company;</li><li>Clear communicator and ability to adapt comms dependent on the audience. Time management is critical;</li><li>Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic;</li><li>Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key.</li></ul>Benefits<ul><li>Competitive Salary dependent on experience and suitability; (£75k - £90k)</li><li>Flexible working</li><li>Pension contributions;</li><li>Bonus pool contingent on group performance assessed at FYE;</li><li>Birthday day off;</li><li>25 days holiday allowance increasing with length of service;</li><li>Company wellbeing initiative.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MDgzMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Senior Digital Asset Manager Robert Half is working with a global market-leading advertising company to recruit a Senior Digital Asset Manager contract position based out of their Central London office'sRole:The Senior Digital Assistant Manager will be expected to complete the following:<ul><li>Manage the centralised DAM location and develop the infrastructure around it</li><li>Manage relationship with external vendors, DAM supplier and supplier PS and support team</li><li>Open and monitor support tickets / product features / enhancement requests / bugs / outages</li><li>Manage product road map and adopt relevant modules based on business's needs</li><li>Partner with key business leaders and cross-functional stakeholders on unique DAM needs</li><li>Collaborate with database and web developers to improve integration's</li><li>Provide effective DAM financial management and reporting and growth insights</li><li>Manage global user base, SSO, monitor user licence expansion and permission profiles</li><li>Manage user permissions, restrictions and privacy's within the portal</li><li>Monitor storage expansion based on analytic and collect data insights</li><li>Collaborate with key stakeholders to define and develop meta data and taxonomy guidelines</li></ul>Profile:The Senior Digital Asset Manager should have the following:<ul><li>1-3 year's experience in a similar position</li><li>Excellent communication and problem-solving skills</li><li>Ability to work fast and accurately, with an eye for detail</li><li>Ability to work well as part of local and remote teams but also to work independently</li><li>Ability to use and learn various computer programs, applications, and systems and necessary, maintaining digital hygiene, organisation, and best-practices</li></ul>Company:<ul><li>Global Advertising Company</li><li>Hybrid working - London Based</li><li>Inital 3 month contract</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/YW5kcmUuZ2FyZGVuZXJtY2ZhcmxhbmUuMTc5NDUuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Director of Technology (IT) Director of Technology (IT) - Global Scaling Entertainment Group - London We are a rapidly scaling entertainment group of companies comprising of around 2000 people spread across an increasing number of portfolio brands.Due to their continued rapid expansion plans we are now looking to bring on-board a director of IT.IT is currently decentralised, with each of its operating businesses operating individually, responsible for their own IT in line with their own specific needs. The decentralised structure works for certain activities but from an IT perspective it introduces risks to the wider Group and results in significant duplication from an effort and cost perspective. The Director of Technology will devise a centralised IT Strategy. This will be a hands on leadership position focused on building a high performing team as well as devising a cloud based architectural strategy to allow the group to build a "plug & play" platform as it continues to scale at pace globally.This is a truly unique opportunity with unrivalled growth prospects as well as the chance to influence the Technology strategy for a rapidly scaling entertainment group!RoleThe Director of IT will assume responsibility for IT Strategy, Governance and Architecture. The person will support the delivery of a roadmap including critical aspects such as Enterprise IT, Cybersecurity, IT Services and DataResponsibilities<ul><li>Create and maintain IT Group vision, strategy and plans; including overseeing the delivery of the associated plans</li><li>Acts as a key internal technology consultancy for the overall group of businesses</li><li>Creates and manages overall technology guardrails against which operating business' technology teams operate and owns the architectural governance process, particularly for infrastructure and integration</li><li>Understand horizon requirements from each operating business and evaluate emerging technologies that may be relevant to the operating businesses and the sharing of these ideas and concepts</li><li>Maintains an overall architecture roadmap - in alignment with the operating businesses - ensuring these align to the needs of each business and highlighting opportunity for synergy</li><li>Maintains relationships with key vendor and operating business technology counterparts with regard to technology roadmaps, highlighting where further value can be exploited</li><li>Identifies innovation opportunities and supports activities on emerging technology to provide proof of concept work that can inform the roadmaps of products within operating businesses or shared technology platforms </li><li>Manages the group architecture community of practice and looks for ways to uplift the technical & application architecture capability across the different operating businesses</li><li>Provides support to projects and other activities, giving advice on how business ideas can be best supported by current and future solutions and innovative ideas</li></ul>Skills & Experiences<ul><li>IT Leadership Background</li><li>Hands on architectural background</li><li>Experience In building and managing high performing teams</li><li>Experience in implementing Data & Cyber Security Strategies</li><li>Stakeholder Management</li><li>Broad Technical Infrastructure background</li><li>IT Vendor strategy experience</li></ul>£95,000 - £125,000 + Annual Bonuses & Excellent Benefits Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi40NDU4MS4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Director The CompanyMy client are a Multinational Commercial Real Estate Services and Investment Firm turning over billions of dollars. Growth sees them recruiting for an IT Director to join their team based in Central London. The RoleIn this dynamic role, you'll be responsible for leading our digital and technological transformation. You'll wear multiple hats, from strategist and communicator to project manager and customer advocate. Here's a closer look:<ul><li>Digital Vision & Strategy:</li><ul><li>Define and support technology systems and projects that drive core business functions.</li><li>Collaborate with key stakeholders to develop strategic product road maps.</li><li>Partner with Account Leaders on emerging technologies and pilot programs.</li></ul><li>Technical Expertise & Communication:</li><ul><li>Translate complex business needs into clear technical solutions.</li><li>Gather business and user requirements, document them, and build business cases.</li><li>Act as the "voice of the customer" for Agile development teams.</li></ul><li>Project Management & Oversight:</li><ul><li>Manage technology projects, ensuring they meet deadlines and deliver value.</li><li>Set key performance indicators (KPIs) to measure and improve team performance.</li><li>Support resolution of technology challenges and roadblocks.</li></ul><li>Communication & Collaboration:</li><ul><li>Present detailed operational analyses to senior leaders.</li><li>Create clear and concise communication materials for leadership and clients.</li><li>Work collaboratively with business and technology teams across departments.</li></ul><li>Operational Efficiency & Support:</li><ul><li>Provide expert advice to department heads to enhance team efficiency.</li><li>Plan and coordinate meetings effectively to keep them focused and productive.</li><li>Support the organisation and set-up of technology demonstrations and proposals.</li></ul><li>Additional Responsibilities:</li><ul><li>Develop and refine user stories for application development.</li><li>Respond to client and internal inquiries concerning technology.</li><li>Participate in Agile development activities (scrum, demos, testing).</li><li>Support 24/7 global support calls and presentations as needed.</li><li></li></ul></ul>Your ProfileThe ideal candidate for this role is a strategic and technical leader with strong communication and collaboration skills. They'll be a blend of business acumen and technological expertise, able to translate between the two worlds. You will have 6-12 years of relevant experience and be a proven business partner. Salary & Benefits<ul><li>£100,000 - £125,000 + bonus</li><li>Genorus pension</li><li>25 days annual leave</li><li>Private Healthcare</li><li>Hybrid working arrangement</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmVybWFpbmUuTHluY2guMTg1MTQuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">