14 results for Service Delivery Manager

C++ Software Engineer Embedded Software Engineer (C++)Robert Half is proud to have partnered once again on a retained basis to recruit an Embedded Software Engineer with Third Dimension Software in Bristol - world leading manufacturers of hand-held, non-contact precision measurement tools. This is a fantastic opportunity for a candidate with a passion for developing high-performance, reliable software solutions, to join a close-knit team, in a business that is growing and innovating.The role offers hybrid working, with a requirement to be on-site with the team in Filton (Bristol) at least twice a week.*Please note that sponsorship is NOT available for this position*The Company:Third Dimension are a well-established, privately-owned business made up of talented people from a variety of backgrounds and disciplines, with a long track record of supplying non-contact optical measurement equipment and services to the largest names in aerospace, automotive and energy sectors worldwide - Airbus, GE Aviation, Bentley, Rolls-Royce, Aston Martin, and Samsung, just to name a few. The software portfolio currently includes applications (C++) running on a handheld device (WEC7 or Linux), and desktop/cross platform applications (C#).Their vision is to lead dimensional metrology innovation, transforming to manufacturing industry and be the first-choice partner for quick and accurate measurement data, enabling advanced manufacturing by delivering smart, innovative solutions. No matter your role in the team, the culture is shaped and guided by their 3 key values: Keep it Simple, Work Together and Delivery Excellence.Role:As an Embedded Software Engineer, reporting to the Software Manager, you'll play an important part in the development team, guiding architectural direction, promoting portable code and ensuring quality across both embedded and companion application solutions. Some of your responsibilities will be as follows:<ul><li>Developing, testing, and debugging software.</li><li>Collaborating with other engineers in the team to create software solutions.</li><li>Ensuring solutions are created to the highest standard, with performance and user experience in mind.</li><li>Develop efficient, testable, and reusable code, promoting best practices.</li></ul>Competencies:<ul><li>Positive "can do" attitude with excellent communication skills.</li><li>Analytical thinking with a keen eye for detail.</li><li>Ability to work autonomously and proactively solve problems.</li></ul>Technical Skills:<ul><li>3+ years commercial C/C++ development experience.</li><li>Experience with embedded systems.</li><li>Experience developing for Linux.</li><li>SDLC, revision control and change configuration management.</li></ul>Desirables:<ul><li>Cross-platform development experience.</li><li>Knowledge of metrology.</li><li>Knowledge of advanced manufacturing techniques.</li><li>Experience working Windows CE.</li></ul>Salary & Benefits:The successful applicant will receive a competitive salary of up to £65,000, the opportunity for flexible hybrid working, as well as a host of other benefits including health insurance, health cash plan, death in service and matched pension contributions. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjc2NTI0LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Accounting Manager We are partnering exclusively with a fast-growth technology business based in Bridgend. Join our client's team as an Accounting Manager, overseeing dedicated accounting teams in a dynamic and fast-paced environment. With a competitive salary ranging from £40,000 to £45,000 per annum, along with an array of benefits, this role offers an exciting opportunity for individuals seeking to lead and excel in finance. Your responsibilities will encompass leading and motivating multiple accounting teams. Providing training, guidance, and mentorship to enhance team performance and foster a collaborative work environment will be key. Additionally, you will manage and liaise with various external stakeholders, ensuring their accounting needs are met efficiently. Implementing effective client communication strategies to build and maintain strong relationships will be imperative.Collaborating with leadership, you will contribute to strategic planning for client management and service delivery, continuously improving internal processes.To excel in this role, you should possess a minimum full AAT qualification or preferably be a ACCA or CIMA finalist, with strong experience dealing with small businesses. Excellent customer service skills, the ability to prioritise workloads, and take initiative are essential. Experience managing a team and exceptional written English skills are required, along with traits like respect, trustworthiness, and a strong work ethic.In return for your dedication, we offer a competitive salary, pension contributions, 23 days of holiday per year plus bank holidays, flexible modern working practices, incentives, bonuses, well-being days, and an Employee Share Ownership Plan.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/RG9taW5pYy5ZYXJ3b29kLjQ0MDYwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Finance Business Partner Robert Half are pleased to be partnering with an AIM listed business looking for a Finance Business Partner. Due to rapid organic growth of the business, the role will involve partnering with both the finance team and the operational service delivery teams across the UK/ internationally to deliver and lead commercial insights and provide guidance to enhance the business's strategic and financial objectives. The role will report into the Finance Director and will be responsible for all FP&A activities for the global services organisation.Key responsibilities<ul><li>Partner with the project managers to produce accurate project financials for global services and delivery projects, including accurate revenue recognition and margin reporting.</li><li>Drive commercial and financial insight (financial and non-financial KPI's) on projects, including reporting of unitisation metrics. Work closely with Services management team (based in the US and UK) to identify issues early, and find solutions.</li><li>Responsible for monthly forecasting and budgeting of services revenue and cost, working closely with the group finance team, and providing variance analysis on actuals to budget.</li><li>Work with project managers to ensure data accuracy in the project management systems including; <ul><li>timesheets are captured on a timely basis and are accurate</li><li>contract milestones and contract rates are properly reflected</li><li>ensure contractor rates and agreements are properly reflected in systems, and third party costs are appropriately invoiced on to customers.</li></ul></li><li>Provide commercial insight on new customer projects, validating assumptions in budget margins, and working with the project managers to assess risk.</li><li>Work closely with regional finance teams to ensure invoicing is accurate and on time, and assist with any collection issues.</li><li>Own costing models for our workforce</li><li>Working with services as we build out managed services offering, including providing financial insight on hosting and support offerings. Undertake financial modelling, scenario planning and business case preparation to support effective decision making, leading to improved business and financial performance.</li><li>Provide regular training to the project managers, and lead on process and control improvements</li></ul> Requirements<ul><li>Experience working in a business partner role for a delivery organisation in a technology/ software company highly desirable</li><li>Accounting qualification required (ACA, ACCA, CIMA), 2 years + PQE</li><li>Strong written and verbal communication skills, must be able to become a trusted finance partner to the services organisation</li><li>Self-motivated with the desire to develop and progress in a fast-paced, growing professional environment.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmltLlN0ZXZlbnMuMzQwODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Security Manager Information Security Manager - (SaaS) Tech Scale Up - Central London (Hybrid Working)Robert Half have partnered with a fast-scaling global SaaS firm. Their already industry leading platform enables companies to build, manage and publish powerful marketing and rewards campaigns, leveraging its access to product, logistical superiority, and global footprint of leading retailers such as Amazon.Due to their continued successes and growth they're now looking to hire an Information Security ManagerThe roleThe successful candidate will be the single point of contact in the business for matters related to security, data, privacy, and IT procedures. The candidate will then determine whether external resource is required. The candidate will sit between their technology and development teams, and legal, assisting on client projects where required with a critical focus on improving internal policies and procedures, with certifications.The successful candidate will be a strong team player with a solid work ethic and a can-do attitude. The candidate will need to have excellent attention to detail and be able to deal with a large volume of work as well as possessing excellent communication skills. The candidate will be highly analytical and able to adapt their work and reporting dependent on the audience.You'll be a pro-active self-starter with a high attention to detail who will thrive in a start-up environment.Upcoming Projects & responsibilities <ol><li>ISO 27001: this is critical. They have an immediate need and requirement for certification. The candidate will lead this project, and therefore must be responsible for its delivery, maintenance, and ongoing reporting. The candidate must have experience of an ISO certification process and be comfortable to lead on the project with limited external resources.</li></ol> <ol start="2"><li>Internal policies and procedures related to IT, cyber, and data security: the candidate will be tasked with creating, implementing, and training in this respect. This will become a more day to day requirement advising on internal and external risks and threats and advising on their mitigation. Close liaison with legal and technology teams will be expected.</li></ol> <ol start="3"><li>Project management: there is often a requirement for their business to provide guidance and or replies to customers related to IT, cyber, security, data, and infrastructure. The candidate will be expected to be single point of contact for such, meeting customer timeframes and presenting to clients on the topic should the need arise.</li></ol> <ol start="4"><li>GDPR and data protection: the candidate will be reviewing current practices, procedures, and agreements with customers (new and existing) to advise on layers of compliance, and changes which might be expected or needed. An understanding of SLAs would be beneficial.</li></ol>Requirements<ul><li>High growth and/or SaaS experience considered favourably, working in a very fast-paced environment with a can do / entrepreneurial approach;</li><li>Must have led on an ISO certification process before, with demonstrative experience in a leadership type capacity;</li><li>Detail oriented and organised, with the ability to manage multiple deliverables and competing priorities;</li><li>Commercially minded with genuine interest to be involved in a rapidly scaling early-stage technology-led (SaaS) company;</li><li>Clear communicator and ability to adapt comms dependent on the audience. Time management is critical;</li><li>Be keen to take on work which is not necessarily in immediate skill set but the best suited in the business to do so - an awareness of start up work ethic;</li><li>Exposure to software development deployment and UAT is highly beneficial. A deep understanding of systems and software delivery is also key.</li></ul>Benefits<ul><li>Competitive Salary dependent on experience and suitability; (£75k - £90k)</li><li>Flexible working</li><li>Pension contributions;</li><li>Bonus pool contingent on group performance assessed at FYE;</li><li>Birthday day off;</li><li>25 days holiday allowance increasing with length of service;</li><li>Company wellbeing initiative.</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/amFtZXMud2lsbHNvbi42MDgzMi4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Project Manager - IT IT Project Manager - Luxury Hospitality Provider - West London - 5 days a week - £85,000 + bonus and benefits Are you passionate about the hospitality industry? Do you want to work with a renowned luxury hotel group with a collection of boutique hotels located in prime locations in London and New York that provides exceptional service setting the standard for luxury hospitality? Our client is seeking a dynamic and experienced IT Project Manager to join their wider IT team as they and you will be responsible for overseeing the planning, execution, and delivery of various IT projects across the company, collaborating closely with internal stakeholders, external vendors, and IT teams to ensure successful project implementation, training, and alignment with business objectives of a new flagship development in West London. Key Responsibilities: * Leading the planning, scheduling, and execution of IT projects, ensuring adherence to timelines, budgets, and quality standards.* Define project scope, goals, and deliverables in collaboration with stakeholders.* Develop comprehensive project plans, including resource allocation, risk management, and contingency planning.* Liaise with internal departments, including Operations, Finance, and Marketing, to understand project requirements and objectives.* Coordinate with external vendors and contractors to procure necessary resources and services for project implementation.* Provide leadership and direction to project teams, motivating team members to achieve project goals and deliverables, promoting knowledge sharing and continuous improvement.* Ensure that IT projects comply with industry standards, regulatory requirements, and internal policies.* Collaborate with the IT leadership team to develop long-term IT strategies and roadmaps aligned with business objectives. Qualifications and Experience:* Bachelor's degree or equivalent in Computer Science, Information Technology, or a related field (Master's degree preferred).* Proven experience 5 years in IT project management, within the hospitality or service industry.* Strong understanding of project management methodologies, tools, and techniques.* Excellent leadership, communication, and interpersonal skills.* PMP, PRINCE2, or Agile certification are advantageous. Benefits;* Competitive market salary up to £85,000 with bonus and benefits, including, healthcare, travel, dental etc.* Incremental benefits for length of tenure.* Opportunity to join the leading luxury hotelier chain and globally recognised brand.Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmFtZXMuQ2hpY2hlc3Rlci4xMjU1My4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Head of IT Position Overview: The Head of IT will play a crucial role in owning the IT and Security strategy for the organisation through an exciting period of growth. Leading a team of talented IT professionals, the successful candidate will oversee the design, implementation, and maintenance of systems, networks, and applications, providing technical expertise and strategic direction to support the company's growth and operational efficiency.The role will focus on;<ul><li>Driving productivity gains throughout the business by leveraging the use of technology.</li><li>Driving the Infrastructure modernisation programme of work - centred on Azure/M365 solutions.</li><li>Manage, develop and motivate the IT team to deliver a best-in-class service function.</li><li>The alignment of technical and business objectives to support continued revenue growth across the organisation</li><li>Development and management of the existing IT systems.</li><li>Security and integrity of system information</li></ul>Key ResponsibilitiesTeam Leadership:<ul><li>Develop and motivate immediate team to achieve IT objectives / agreed SLAs.</li><li>Lead from the front and be prepared to get "hands dirty".</li><li>Ability to business partner with all internal stakeholders and be an effective communicator.</li><li>Develop and maintain positive relationships with all key partners and stakeholders.</li><li>Clear and open reporting to wider business.</li></ul>Strategic planning:<ul><li>Evaluate business requirements and identify solutions and opportunities to both meet their requirements and drive value add activities.</li><li>Build on current vision and continue to develop rolling three-year plan.</li><li>Involve all relevant stakeholders in the planning stage and provide clear communication of the plan</li></ul>Budget Control<ul><li>Own P&L and work with finance on annual and quarterly budgeting cycles.</li><li>Effectively manage the P&L to agreed budgets.</li><li>Ability to communicate value add (ROI) of projects.</li></ul>Security and Compliance:<ul><li>Implement and enforce mechanisms that support company security policies and procedures to safeguard the integrity and confidentiality of company data.</li><li>Stay abreast of industry best practices and regulatory requirements.</li></ul>Project Management:<ul><li>Lead IT projects from inception to completion, ensuring timely delivery within budget and meeting business requirements.</li><li>Collaborate with stakeholders to define project scope, goals, and deliverables.</li></ul>Vendor/Supplier Management:<ul><li>Manage relationships with IT vendors, ensuring effective communication and timely resolution of issues.</li><li>Evaluate and recommend new technologies and solutions to enhance IT capabilities.</li></ul>Qualifications/Experience:<ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field.</li><li>Proven experience as a Head of IT, with a focus on Windows environments.</li><li>Strong leadership and team management skills.</li><li>Experience implementing SaaS solutions - Azure/M365 adoption and associated security.</li><li>Proven track record of leading and developing high performing IT teams.</li><li>Experience of leading and delivering complex projects.</li><li>History of managing multi-site Infrastructure & IT Operations environments</li><li>Leading change in an IT environment.</li><li>Multiple locations/Manufacturing experience is desirable.</li><li>Experience in a high growth SME environment is highly desirable</li><li>Project management skills and familiarity with ITIL best practices.</li><li>Security certifications (e.g., CISSP, CompTIA Security+) are a plus.</li><li>Effective communicator at all levels - both internal and external</li><li>Problem solver</li><li>Innovative</li><li>Strong negotiator.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjQ5NjEwLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Finance Manager Robert Half are partnering with our client, a large business based in Bristol, in their recruitment of a Finance Manager on a permanent contract. Leading a high-performing team of transactional finance staff, you will be responsible for the oversight of financial reporting, controls, treasury, audit, AP & AR.It's a role that will offer excellent business exposure to senior finance stakeholders and those outside of finance (FD and operations) including being involved in analysis, decision making & managing KPIs.Hybrid working is supported (3 days PW in the office), but more "in office" time should be expected during month end periods.Salary on offer is up to £65,000 + car allowance + strong bonus + wider benefits. Responsibilities:<ul><li>Co-ordinate the external audit and internal audit</li><li>Have responsibility for financial reporting, delivery of the strategic plan and transactional processing</li><li>Co-ordinate the FX reporting, including month end reporting, quarterly forecasting, review of hedge requirements</li><li>Ensure a robust financial control environment is maintained</li><li>Co-ordinate balance sheet reviews</li><li>Manage the AP & AR teams to deliver an efficient and cost-effective service</li><li>Have responsibility for VAT and statutory reporting</li><li>Manage reporting requirements under IFRS 16</li><li>Actively manage team members with a view to develop their careers</li></ul> About You:<ul><li>Qualified Accountant (ACCA/ACA)</li><li>Large company experience incl experience of IFRS reporting</li><li>Strong technical accounting knowledge</li><li>Ideally prior experience of overseeing end to end transactional processes</li><li>Ideally prior management experience</li><li>Strong communicator - prior experience in working with non-finance & senior stakeholders</li></ul> For more information, please call Paige on 01179 935 445. To apply, please e-mail: Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/cGFpZ2UuYmlya3MuODk1MjcuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

IT Support Manager IT Support Manager - Hybrid - Reading - up to £45,000 Are you looking to work within the leading global services provider as a Technology Lead who can identify and roadmap future Tech development, risk and investment? Our Lead will understand the current Digital and Technology footprint and rationale within the contract, conduct MI analysis & trending, explain impacts and provide proposals. They will also build a positive relationship with key partner technology suppliers and understand the products and new/future development. Our Lead will confidently work horizontally and influence three stakeholders. Key Responsibilities<ul><li>Builds and maintains strong relationships to proactively manage key suppliers including but not limited to AV, Security Systems, Digital App Developers & Cloud Printing.</li><li>Act as a point of escalation to resolve any problems alongside the suppliers.</li><li>Monitor services and suppliers and ensure that the required standards are maintained or exceeded and ensuring SLA's & KPI's are achieved for both planned and reactive tasks.</li><li>Utilise IT skills and knowledge to identify areas of gaps and development.</li><li>Review and report on PPM checks to meeting rooms, AV and other building technology.</li><li>Act upon reasonable requests and instructions from Contract Manager and Client.</li><li>Review proposals and designs to obtain the best costing and on time delivery of new solutions.</li><li>Identifies and roadmap with the client future Tech development, risk & investment.</li><li>Conducts MI analysis & trending and able to explain the impact.</li><li>Support to projects and ownership of workstreams linked to property projects.</li><li>Creation of case studies from activities completed on site e.g. via innovation, technology, communication, training, sustainability etc.</li><li>Support and develop new projects, as well as being able to implement insights from mapping our client journey, client feedback scoring and regularly sampling every aspect of our service interactions and engagement.</li><li>Support the implementation and ongoing day to day management of operational Technology.</li><li>Carry out training for the team of all technology-based applications.</li></ul> Personal Specification<ul><li>Experience working within a technology environment and thinking out of the box to create innovative solutions to problems.</li><li>Knowledge administering Zoom and Teams Admin Centre.</li><li>Experience of Crestron AV Systems are an advantage.</li><li>Knowledge of Networking, Routers, Firewalls and IPSec VPNs an advantage.</li><li>Knowledge of security systems such as access control and CCTV.</li><li>Experience in project planning and following through to completion.</li><li>Experience of working with app developers and app testing.</li><li>Experience in working in a client-facing environment.</li><li>Able to communicate clearly and confidently both verbally and written at all levels and Solid organisational skills & ability to manage time effectively.</li><li>Excellent customer focused manner.</li><li>General Data processing skills with Excel, Macros, and formulas</li></ul> Benefits<ul><li>Competitive salary up to £45,000</li><li>Hyrbid working model up to 3 days a week in the office</li><li>Opportunity to work or a global and leading services provider.</li><li>Great opportunity for development across the clients portfolio of companies</li></ul> Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/SmFtZXMuQ2hpY2hlc3Rlci4wMzQ4OC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

Finance Manager Company: A rapidly expanding insurance company in Central London seeks a Finance Manager to accommodate its growth. The role entails overseeing the company's end-to-end financial operations, maintaining accurate accounting records, and managing balance sheet reconciliations. Focus areas include cost management, particularly staff-related costs and overheads. Collaboration with Finance, Operations, and other corporate functions is essential to provide insightful financial information for decision-making. This position involves leading a team of 5 to achieve these objectives, requiring strong financial analysis, reconciliation, and leadership skills to drive meaningful change and improvement. Reporting to the Group Financial Controller, the role offers insight into the insurance services sector and the opportunity to work in a private equity-backed business with a history of significant organic and acquisitive growth. The fast-paced environment provides exposure to all levels of the business, offering a great culture and energy with consistent growth over the past years. Role: The Finance Manager based in Central London plays a crucial role within the finance team of the insurance company. Responsibilities include: Financial Operations and Accounting: - Lead fixed asset accounting under US & UK GAAP, including capitalization rules, lease accounting (ASC 842), and amortization/depreciation. - Continuously enhance accounting and finance operational processes, ensuring robust reconciliations and evaluating risks to provide workable solutions. - Manage day-to-day transactional processes, collaborating with UK functions and an offshore shared service center in India. - Own the month-end accounting process, ensuring timely delivery to the highest standard. - Undertake monthly variance analysis to provide insightful financial information. - Provide meaningful analysis on staff and related costs. - Contribute to the annual budget and forecasting process. - Support the end-to-end audit process, ensuring deliverables are presented to auditors on time. Leadership and Management: - Lead part of the accounting team, fostering a culture of continuous improvement. - Build positive working relationships with the shared service center in India. - Establish strong relationships with the wider business and international finance community. - Support CFO on finance improvement and system replacement projects. Your Profile: The ideal candidate is ACA, ACCA, or CIMA qualified with strong technical accounting knowledge (US GAAP) and fixed assets experience. Business partnering experience with stakeholders and advanced Excel skills are required, along with clear communication skills. Salary and Package: The Finance Manager role offers a basic salary of £65,000-£70,000, 25 days holiday, and a 4% employer-matched pension. Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Q2hhei5NYWxhbi4zNDA2NC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">

IT Director Robert Half have partnered exclusively with an established regulated Financial Services business in the Bristol as they look to hire an innovative IT Director to support their continued growth. <h1> </h1><h1>Key Deliverables:</h1><ul><li>Oversee IT operations and supervise systems and IT staff</li><li>Develop strategy as it relates to the organisation's IT infrastructure (computer and information systems, security, communication systems).</li><li>Consult senior-level stakeholders across the entire organisation to identify business and technology needs and to optimise the use of information technology</li><li>Ensure smooth delivery and operation of IT services by monitoring systems performance</li><li>Manage the deployment, development, monitoring, maintenance, upgrading and support of the organisations IT systems. This will include operating systems, servers, PCs, software apps, telephones, and peripherals.</li><li>Oversee the development and enhancement of systems and integration of new systems with those existing.</li><li>Develop reliable metrics for hardware, software and storage while ensuring strategic capacity planning.</li><li>Identify security vulnerabilities and eliminate them with strategic solutions that increase data security in-line with ISO 27001 / SOX</li><li>Create processes and standards for selection, implementation, and support of systems</li><li>Manage IT staff, with responsibility for employing, evaluation, training, guidance, disciplinary procedures, and dismissals.</li><li>Developing standard operating procedures allied to best practice, and ensuring written protocols and guidelines are provided for IT staff and end users</li><li>Ensure written documentation is created and maintained, to include user and system manuals, licence agreements and all documentation relating to modifications and upgrades</li><li>Keeping up to date with the most recent technologies and advise on what new technological solutions and their implementation will meet business and systems requirements</li><li>Negotiate with suppliers of hardware and software to get the best deal, including external support, and being responsible for contracting consultants and making service agreements</li><li>Understand and compliantly work within regulation such as the Data Protection Act </li><li>Ensure personal training and competency requirements are in line and up to date with company policy</li><li>Adhere to all company policies and procedures, including Health & Safety, Equal Opportunities, Data Protection, Code of Conduct, and Information Security.</li></ul><h1>Critical Competencies:</h1><ul><li>You will have previously maintained a similar position as Head of IT/IT Director in a medium sized organisation where you have been responsible for applications through to infrastructure and service management through to change</li><li>You will be commercially focused and have a passion for how technology and data can drive value, growth, and good customer experience. Translating business strategy into technical strategy and subsequent successful delivery</li><li>Extensive experience of delivering technology/digital change with a good working knowledge of Agile/Scrum project management and change approaches.</li><li>Aware of cybersecurity best practice and standards needed to protect data, the organisation and their clients.</li></ul><h1>Desirable Skills and Experience:</h1><ul><li>Bachelor's Degree in Programming, Computer Science, or related</li><li>6+ years' management experience in an IT environment </li><li>At least three years previous experience of Board level</li><li>A good working knowledge of ISO 27001 / SOX</li><li>Strong interpersonal skills and ability to effectively communicate with teams across the entire</li><li>Excellent leadership and decision-making</li><li>Proven success working in a fast-paced, high-growth</li><li>Keen business sense, with the ability to find creative business-oriented solutions to problems </li><li>A good understanding of FCA regulations with a particular focus on General Insurance and Consumer</li></ul> Salary/Package <ul><li>£90,000 - £100,000 per annum </li><li>Hybrid working - 2-3 days on site </li><li>Company bonus scheme</li><li>25 days annual leave + bank holidays (rising with service to 30 days) </li></ul><h1> </h1>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9yeS5LaXJrbWFuLjU0NzgxLjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Centre Manager Robert Half are excited to announce we have exclusively partnered with a fast growing and dynamic company based in South West London who are looking for an experienced Centre/Operations Manager.You will oversee the day-to-day operations which will encompass overseeing multiple locations and providing a first-class service. The successful candidate will possess a strong background in team management, operations process management and business development with a keen eye for detail and a commitment to excellence. This is an on-site role, please do not apply if you are looking for hybrid working. THE JOB: * Manage the day-to-day operations of the Centre, ensuring compliance with Standard Operations Procedure. * Oversee operations across multiple locations. * Develop, coordinate, and implement first-class service to enhance customer satisfaction. * Collaborate with government clients, support organisations, and other stakeholders to develop and enhance services. * Ensure the physical facilities of the Centre are maintained and fit for purpose. * Proactively identify and mitigate people-related risks, including turnover and absence management. * Contribute to strategic planning and implementation actions, including commercial developments and market expansion. * Maximise productive efficiency within the centres and ensure effective management of staff through recruitment, training, and motivation. * Establish and maintain effective communication channels between staff and customers. * Ensure the integrity of systems and processes to manage applications effectively and maintain client confidentiality. * Support the development of other centre locations through advice, mentoring, and sharing best practices. * Implement central company initiatives and ensure a healthy and safe working environment. * Perform business reporting in accordance with company processes and improve current delivery and reporting processes.THE PERSON: * Extensive experience in a multinational company, ideally with a focus on customer experience. * Experience with government operations is an advantage. * Team management experience. * Extensive experience in operations process management. * Experience in running large business units with over 20 headcounts.DESIRABLE ATTRIBUTES:* Fluent English proficiency (speaking/reading/writing); additional foreign language skills are a plus. * Proficiency in MS Office suite. * Detail-oriented, proactive, and independent. * Strong communication and organisational skills. * Mature, adaptable, and high level of personal integrity. * Strong team player with the ability to build relationships cross-functionally. * Ability to work effectively within limited deadlines and under pressure. * Data-driven decision-making skills. * Emotional intelligence and strong leadership abilities. * Project management and business development skills. * Finance literacy and knowledge of management tools * Ability to control cash flow and bank transfers if applicable. * Understanding of Power BI reports. * Experience in mentoring and coaching. If this sounds like the next role for you, please apply now! Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/RXJpbi5Ib2xseS5TdXRoZXJsYW5kLjgyOTA5LjEwOTIzQHJoaS5hcGxpdHJhay5jb20.gif">

Senior Manager Financial Reporting This role involves close collaboration with the Director of Financial Reporting & Control, the VP of Global Financial Control, as well as various teams within Financial Reporting & Control and other departments, such as the Shared Service Centre (SSC), for both external and internal financial reporting.The main duties include overseeing the monthly, quarterly, and year-end closing processes for all Group entities (excluding Operational Companies), ensuring compliance with specific SOX controls, and taking charge of the annual financial statements and audits for these entities. Ccandidates for this role should possess the ability to manage their workload and responsibilities independently while actively contributing to the broader reporting objectives of the Financial Reporting & Control team.Responsibilities<ul><li>Leading the review and approval of internal month-end and quarter-end deliverables for Group entities, which includes, but is not limited to, accrual schedules, intercompany recharges, exceptional costs, cashflow reports, month-end packs, and additional disclosure packs.</li><li>Owning the LTIP process, including accounting, documentation, and liaising with external advisors on valuation reports. Managing the Shareholder loans process and accounting across the Group, including preparing monthly loan schedules and journals for the SSC and all Group markets.</li><li>Ensuring quarterly inflationary rates from FP&A/Commercial teams are obtained and assessed, providing necessary information to assist markets with their quarterly decommissioning provisions. Ensuring various SOX controls for Group entities are performed and adhered to monthly and quarterly, suggesting improvements where necessary.</li><li>Preparing key external reporting documentation, for quarterly and year-end reporting, addressing internal queries and liaising with departments for required information.</li><li>Supporting PwC on audit requests for quarterly reviews and full-year audits, ensuring timely delivery of audit support and addressing queries/follow-ups.</li><li>Leading reviews of annual financial statements (audited and non-audited) for Group entities, ensuring timely completion and filing, acting as a key contact for auditors and third-party accounting service providers.</li><li>Reviewing and submitting quarterly Group VAT returns, including consultation with external tax advisors. Serving as the lead contact/Group market representative for the Egypt market, overseeing monthly, quarterly, and year-end reporting in line with Group deadlines, owning annual financial statements, and completing external audits and statutory filings.</li><li>Serving as the key Group contact for SSC team liaison, preparing clear workings and analysis for ad hoc reporting matters, providing coaching/training/guidance as needed.</li><li>Coaching and training junior team members in the Group FR&C team. Accounting for ad hoc transactions/projects pertaining to Group entities. Ensuring compliance with Group financial reporting policies, IFRS, UK GAAP, and local statutory requirements across all Group entities. Reviewing and approving staff expense claims for smaller Group entities. Reviewing the weekly Group payment run and submitting to Group CFO for final approval.</li><li>Additional Responsibilities Collaborating with other Senior Managers, Director, FR&C, and the VP, GFC in the wider FR&C team on ad hoc projects/transactions. Co-managing one qualified report.</li></ul>Profile Ideally the client would like you to be ACA qualified with reporting experience within a listed business. g between £100,000.00 - £106,000.00 + 25% bonusRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/Um9iZXJ0LlRhcmdldHQuOTc4OTMuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Senior Supply Chain Manager We are excited to collaborate with a FTSE 250 business in their search for a dynamic Senior Supply Chain Manager. This pivotal role, reporting directly to the Head of Procurement, will spearhead the management of large-scale contracts and procurement activities within the construction and facilities projects domain. For the right candidate, this role offers:Salary of £60,000 - £65,000 + car allowance of £5900 or company car + travel and overnight stays funded + Hybrid working (1-2 days in the office) + generous holiday allowance, 6% pension match + career advance opportunities (Must be open to traveling to other company sites)<ul><li>Lead a dedicated team of two professionals, overseeing procurement and supply chain support for multiple contracts.</li><li>Provide guidance and mentorship to team members to nurture a culture of excellence and high performance.</li><li>Take charge of significant supply chain projects to enhance the support and value delivered by the business unit.</li><li>Engage with stakeholders early on to assess specifications and devise robust and innovative procurement strategies.</li><li>Conduct comprehensive market analysis to identify suitable supply chain partners.</li><li>Collaborate closely with Operational teams and subject matter experts to develop detailed requirements and proposed solutions for effective RFP/RFQ processes.</li><li>Evaluate existing supply chain arrangements, benchmarking against industry standards to drive continuous improvement.</li><li>Establish enduring contractual agreements with strategic suppliers to ensure business stability and mitigate risks.</li><li>Develop and implement robust supply chain strategies to ensure seamless operational delivery.</li><li>Contribute to governance reviews and effectively communicate supply chain aspects of proposed solutions.</li><li>Analyse current supply chain provisions and implement changes aligned with industry best practices to drive value.</li><li>Cultivate strong working relationships with internal stakeholders, particularly operational teams.</li><li>Implement a comprehensive risk management approach in alignment with the BU risk register.</li><li>Influence senior staff to adopt strategic procurement initiatives for long-term success.</li><li>Drive sustainable value creation by enhancing quality, service, and capability while optimising costs and lead times.</li><li>Ensure compliance with procurement processes and policies.</li><li>Travel to operational sites and attend UK-wide team meetings as required.</li></ul>Requirements:<ul><li>3+ years of proven procurement and supply chain expertise.</li><li>Proficiency in sourcing through contract placement.</li><li>Prior experience handling contracts within a large corporate setting.</li><li>Exposure to construction, facilities, or heavy industry sectors is advantageous.</li><li>Demonstrated stakeholder management proficiency.</li></ul>Robert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/eWFoeWUuZGluZWguNTIwODYuMTA5MjNAcmhpLmFwbGl0cmFrLmNvbQ.gif">

Desktop Support Company DescriptionWe foster diverse perspectives and embrace innovation to help our clients navigate the uncertainty of capital markets. Through high-quality research and diversified investment services, we serve institutions, individuals, and private wealth clients in major markets worldwide. Our ambition is simple: to be our clients' most valued asset-management partner.Job Description Summary We seek a London-based End User Technology Analyst to join our EMEA End User Technology Team in Global Technology & Operations (GTO). Role Description The End User Technology Analyst is a key role for our firm providing the delivery and support of end user and workspace technology to our staff across EMEA offices. The successful candidate will be expected to build strong relationships with the business staff and management, acting as a trusted advisor for technology solutions as well as providing ongoing training to increase awareness and adoption of technology. This is a client-facing role which will have daily interaction with business and technology staff, including executive management. Key job responsibilities include, but are not limited to <ul><li>Act as a partner, trusted advisor and relationship manager for our business users, serving as the face of enterprise technology. This is business unit and/or location aligned and partners with the global technology management. </li><li>Partner with product management, engineering teams, and business aligned technology teams, providing feedback on products and services and engaging when new solutions are requested. </li><li>Manage customer expectations and client experience in relation to consumption of enterprise technology by levering quantitative metrics, soliciting and analyzing client feedback, with the goal of providing superior service across our technology product offerings. </li><li>End-user technology subject matter expert, understanding the product portfolio and how to support them. </li><li>Ownership of all incident tickets and service requests for the business and/or location the candidate is aligned too. This includes the logging, review and escalation of incident tickets and problems, updating of knowledge articles, and facilitation across technology teams. </li><li>Drive product training and adoption efforts; conduct end-user training, new hire training, host Tech Bar. </li><li>Overall owner of the new hire experience (setup, applications, on-boarding, training, etc.). </li><li>Leads planning and buildouts of workplace technology for new offices, as well as regular move, add and change activities. </li><li>Owns hardware procurement, disposal and asset management, including the regional equipment loaner programs. </li></ul>What makes this role unique or interesting? The successful candidate will be business-aligned and will have the opportunity to interact with all aspects of the business and technology. They will gain a thorough understanding of how technology impacts our business and contribute to the products and services that improve the business experience. The technology organization is highly collaborative and end user technologists are empowered and encouraged to be involved in discussions with engineers and application owners to work together on technology solutions. Qualifications, Experience, Education <ul><li>Bachelor's degree preferred. </li><li>5 years related experience is preferred. </li><li>Proven track record of supporting demanding and high energy users. </li></ul>Skills <ul><li>Strong interpersonal and communication skills. </li><li>Strong business and technical writing skills. </li><li>Demonstration of strong verbal and written communications skills in a corporate environment. </li><li>Strong presence and presentation skills. </li><li>Strong executive presence and high energy. </li></ul>Special Knowledge<ul><li>Strong understanding of IT Service Management practices, experience in using ITSM programs and the use of ServiceNow. </li><li>Excellent troubleshooting, technical & creative problem-solving and analytical ability. </li><li>Knowledge of Windows capabilities e.g. folder redirection, roaming profiles, distributed file system (DFS), permissions and shares. </li><li>Strong knowledge of Windows 10 and 11 operating systems. </li><li>Strong knowledge of Apple and Android mobile devices. </li><li>Knowledge of Microsoft Active Directory and Active Roles interface. </li><li>Knowledge of Cisco desktop phones and features. </li></ul>Salary £55,000 - £65,000 including bonus and benefitsRobert Half Ltd acts as an employment business for temporary positions and an employment agency for permanent positions. Robert Half is committed to equal opportunity and diversity. Suitable candidates with equivalent qualifications and more or less experience can apply. Rates of pay and salary ranges are dependent upon your experience, qualifications and training. If you wish to apply, please read our Privacy Notice describing how we may process, disclose and store your personal data: roberthalf.com/gb/en/privacy-noticeSecurity alert: scammers are currently targeting jobseekers. Robert Half do not ask candidates for a fee or request candidates to send applications through instant messaging services such as WhatsApp or Telegram. Learn how to protect yourself by visiting our website: roberthalf.com/gb/en/how-spot-recruitment-scams-and-protect-yourself<img src="https://counter.adcourier.com/V2lsbC5TdGVhZC4zNjczNC4xMDkyM0ByaGkuYXBsaXRyYWsuY29t.gif">