12 results for Crm Manager

Account Manager (Associate level) Company Profile<ul><li>This role is for a fast-growing SaaS firm in the Japan market.</li><li>The company has been in business for 12 years and has over 600+ clients with great financials.</li><li>As an Account Manager, you will play a pivotal role in ensuring the satisfaction and success of their clients. This hybrid role combines aspects of account management and customer support to deliver exceptional service to their valued customers.</li></ul>The Role1. Client Relationship Management:<ul><li>Build and maintain strong, long-lasting relationships with clients.</li><li>Serve as the primary point of contact for client inquiries, requests, and issues.</li></ul>2. Account Management:<ul><li>Understand clients' business needs and objectives to provide tailored solutions.</li><li>Develop account strategies to achieve growth and retention targets.</li><li>Collaborate with internal teams to ensure client satisfaction and project success.</li></ul>3. Customer Support:<ul><li>Address client inquiries and concerns promptly and professionally.</li><li>Provide product support and guidance to clients to optimize their usage experience.</li><li>Troubleshoot and resolve issues to ensure client satisfaction and retention.</li></ul>4. Communication and Collaboration:<ul><li>Coordinate with internal teams to support client needs effectively.</li><li>Communicate client feedback and insights to relevant stakeholders for continuous improvement.</li></ul>Your Skills<ul><li>2+ years of experience in account management or customer support roles.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities with a customer-centric approach.</li><li>Ability to multitask and prioritize in a fast-paced environment.</li><li>Familiarity with CRM software and other relevant tools is a plus.</li><li>Native Japanese & Business English</li></ul>LocationTokyo 23 wardsSalary5.5M - 7.5M JPYSelling Points<ul><li>International work environment, internal communication is in English.</li><li>Flexible work style</li><li>Opportunity to work in an Agile environment with great opportunity to grow.</li></ul>Reference Number: 06940-0012940513By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuMDU3OTEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Business Development Manager - Payments Selling points<ul><li>Fast growing business in Japan with great opportunities to build out a bigger team in Japan.</li><li>International company with great flexibility in the way you work.</li></ul>Company Profile<ul><li>The client is an international payments company that has been successful in partnering with global MNCs and local Japanese enterprise clients.</li><li>They are currently looking for a Business Development Manager to further increase the presence and revenue growth in the Japanese market.</li></ul>The Role<ul><li>You'll play a pivotal role in refining the Go-To-Market strategy, ensuring its seamless execution, and achieving quarterly targets.</li><li>Identify and engage with key players in Japan's payment ecosystem, including merchant acquiring companies, PSPs/payment gateways, POS system vendors, e-commerce providers, and more.</li><li>Forge strategic alliances with EMV card schemes/brands like MasterCard, VISA, JCB, and UPI to drive business expansion.</li><li>Collaborate with APAC team to nurture existing customer relationships, explore new business avenues, and address customer needs effectively.</li><li>Contribute to strategy for Japan and guiding business initiatives.</li></ul>Your Skills <ul><li>Proven track record in sales/development within the payment industry, adept at solution selling and navigating retail landscapes.</li><li>Have developed partner strategies to overcome market barriers.</li><li>Strong sales acumen with expertise in key business functions and exceptional communication and organizational skills.</li><li>5+ years' experience in direct sales/business development.</li><li>Technical background preferred.</li><li>Experience in payment operations.</li></ul>Location Tokyo 23 WardsSalary12M - 16M JPY+ Uncapped BonusReference Number: 06940-0012973632By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuNjk1MzguMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Customer Success Manager - FinTech (Associate Level) Company Profile<ul><li>The client is a prominent provider of payment solutions in Japan.</li><li>Although established in Japan, there is a good mix of international talents in the company.</li><li>Compared to other international providers, this company's product is greatly catered to the Japanese market.</li></ul>The Role<ul><li>Cultivate strong customer relationships, acting as a trusted advisor and advocate.</li><li>Understand customers' business objectives, offering guidance on leveraging our products and services.</li><li>Collect and analyze customer input to identify potential challenges and propose improvements.</li><li>Collaborate with internal teams to implement customer success programs.</li><li>Conduct check-ins and business reviews, identifying upselling or cross-selling opportunities.</li><li>Provide training to optimize customer use of our products, leveraging data.</li><li>Monitor and analyze customer usage data to identify trends and patterns.</li></ul>Your Skills<ul><li>3-5 years of prior customer success / customer support experience.</li><li>Previous tenure within the financial services or IT sector.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to manage multiple customer accounts while ensuring high satisfaction.</li><li>Experience with customer success software or CRM tools is a plus.</li><li>Ability to thrive in a dynamic and fast-paced environment.</li><li>Fluent Japanese & Business level English</li></ul>LocationTokyo 23 wardsSalary6M - 8M JPYSelling Points<ul><li>Global work environment & flat company culture.</li><li>Work with top mid to large sized clients providing a leading payments software highly catered for the Japanese market.</li></ul>Reference Number: 06940-0012926204By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.jp/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.jp/ja/privacy-statement">https://www.roberthalf.jp/ja/privacy-statement</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuMjc1NTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Strategy Manager, global organization Company ProfileGlobal organization (North American) with leading positioning in FS and strong presence in Japan. Due to sustained growth and strong project pipeline, our client is strengthening the Japan's corporate strategy office with the addition of one (1) Manager-level talent, to join a team of 5 and work on mission-critical strategic initiatives.The Role<ul><li>Join a dynamic and elite 4-people team working under CSO - Chief Strategy Officer and driving mission-critical strategic transformation for the group in Japan</li><li>Develop and review mid-long-term strategy at the corporate level, leveraging market and competitive landscape analysis, evolving customer preferences and technological advancements</li><li>Design strategic initiatives, carrying on projects end-to-end, working cross-functionally with other internal and external stakeholders (strategic partnerships, alliances, product innovation, customer experience enhancement, organizational transformation)</li><li>Evaluate priorities and lead (re)prioritization discussions on strategic investments to the senior management (CXOs) both locally and regionally</li><li>Monitor progress of key strategic initiatives and report to senior management, proposing adjustments to short-term actions where needed</li></ul>Your Skills<ul><li>3+ years in strategy or business consulting. Mix of consulting and in-house is good as well</li><li>Prior exposure to life-insurance projects (MUST HAVE)</li><li>Proven ability to drive projects forward (PM / PMO experience)</li><li>Solid communication skills, and ability to interact with C-level executives at a large organization</li><li>Fluent Japanese and business-level English required</li></ul>LocationTokyo 23 wardsSalary10M - 16M JPYSelling Points<ul><li>Lead and own strategic initiatives for a large global organization</li><li>Work alongside CSO and other CXOs, influencing key decisions</li><li>Enjoy solid work-life balance (7hr/day, hybrid work) and job stability</li><li>Gaishi culture (CEO and other CXO are non-Japanese)</li></ul>Reference Number: 06940-0012945573By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/QWxiZXJ0by5GdXJsYW4uMzMwNzAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Sales Manager (Payments) Company Profile<ul><li>The client is a prominent provider of payment solutions in Japan.</li><li>Although established in Japan, there is a good mix of international talents in the company.</li><li>Compared to other international providers, this company's product is greatly catered to the Japanese market.</li><li>This new sales manager will be taking the business to the next level by acquiring new merchants and clients.</li></ul>The Role<ul><li>Identifying and securing new business prospects, as well as nurturing existing client relationships.</li><li>Manage the enterprise sales cycle, conducting activities from prospecting to deal closure.</li><li>Proactively explore new business opportunities and establish partnerships.</li><li>Collaboration with different teams, including Inside Sales, Pre-sales, Engineering, and Product, to successfully consult potential customers & close deals.</li><li>Lead and contribute to enhance and refining the sales processes.</li><li>Conduct thorough market research to recognize emerging business prospects and industry trends.</li></ul>Your Skills<ul><li>5+ years of sales experience, preferably within the technology or FinTech sector.</li><li>Passionate about working in a commercial role, showing initiative in identifying business opportunities.</li><li>Target-oriented with the ability to formulate and execute effective account plans.</li><li>Strong communication skills, particularly in delivering compelling presentations for both in-person and online meetings with key decision makers.</li><li>Ability to thrive in a dynamic and fast-paced environment. Business fluency in Japanese.</li><li>Native level Japanese & Business level English</li></ul>LocationTokyo 23 wardsSalary8M - 18M JPYSelling Points<ul><li>Global work environment & flat company culture.</li><li>Work with top mid to large sized clients providing a leading payments software highly catered for the Japanese market.</li></ul>Reference Number: 06940-0012952089By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuMzU1NDYuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Corporate Planning Manager at FinTech Company Company ProfileOur client is a growing Japan-based FinTech firm with wide range of services, and business expansion to the overseas marketsThe Role<ul><li>Dealing with financial institutions (banks, securities companies)</li><li>Cash flow management</li><li>Formulation and management of the group's budget</li><li>Preparation of financial statements</li><li>Collaboration with accounting and various business units, etc.</li></ul>Your Skills<ul><li>Extensive FP&A experience with some basic accounting knowledge, from any industry</li><li>Fluency in Japanese (written and spoken), and English (written)</li></ul>LocationTokyo 23 wardsSalary8M - 16M JPYSelling Points<ul><li>Opportunity to work in a growing Japan-based FinTech firm with wide range of services, and business expansion to the overseas markets</li><li>Very start-up environment, with casual corporate culture</li><li>Good work-life balance with hybrid working style, and flex-time (core hours: 10-3)</li><li>Generous employee benefits: various social insurance, housing allowance, stock options, additional 5-days of summer & winter vacation, additional benefits with conditions (English lesson, babysitter, housekeeping, etc.)</li></ul>Reference Number: 06940-0012956014 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uODgzMTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Product Manager - Leading Tech Company Company ProfileAs one of the leading tech companies in the industry, their goal is to empower people and society and aims to become a global innovation leaders in the industryThe Role<ul><li>Leads without authority in the product development, strategy, and redesign from concept through development and manufacturing to market launch.</li><li>Develops products by identifying potential products, conducting market research, generating product requirements, and determining specifications, production timetables, and time-integrated plans for product introduction.</li><li>Determines customer's needs and desires by specifying the research needed to obtain market information.</li><li>Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.</li><li>Assesses market competition by comparing the company's product to competitor's products.</li><li>Brings new products to market by analysing proposed product requirements and product development programs, preparing return-on-investment analyses, and establishing time schedules with engineering and business units.</li><li>Works with marketing and sales departments to ensure product success and market growth.</li><li>Completes operational requirements and meets product development deadlines by scheduling and assigning employees, and following up on work results, including quality control and testing.</li><li>Identifies and manages new and existing product partnerships.</li></ul>Your Skills<ul><li>Experience in tech product and project management with good communication with engineers.</li><li>Ability to analyze the overall impact of system changes and detailed oriented.</li><li>Business-level Japanese and English</li></ul>LocationTokyo 23 wardsSalary7.5M - 10M JPYSelling Points<ul><li>Work life balance</li><li>Good benefits</li><li>Global work environment</li></ul>Reference Number: 06940-0012909845By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.jp/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.jp/ja/privacy-statement">https://www.roberthalf.jp/ja/privacy-statement</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/ZXJpa2EueWFtYWRhLjAyMDc0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">

Sales Manager [Next generation retail DX solution] Company Profile<ul><li>A Retail DX (SaaS) firm is experiencing tremendous growth as they're capitalizing on an untapped market opportunity in Japan. The firm is the global leader in its category thanks to feature-rich applications, no/low-code capabilities, easy integration and adoption.</li></ul>The Role<ul><li>Take ownership of revenue generation within assigned territories in the retail industry. </li><li>Responsible for in-depth, broad-based sales presentations of their enterprise software suites. </li><li>Drive complex solution sales cycles to deal closure of multi-million-dollar deals. </li><li>Prospect with qualified leads to identify business opportunities. </li><li>Analyze customer business requirements as a basis for developing a sales strategy. </li><li>Prepare business response documentation for RFI/RFP/RFQ requests.</li><li>Analyze requirements and design solutions to complex customer business requirements.</li><li>Working with pre-sales and technical teams to ensure a clear understanding of customers' technology requirements. </li></ul>Your Skills<ul><li>5+ years of proven track record of selling complex enterprise software </li><li>Proven track record of consistently meeting and exceeding annual quotas.</li><li>Excellent presentation skills to technical and non-technical audiences at an executive level (Directors and CxO)</li><li>Proven new account development skills and experience.</li><li>Confident and multi-level communication skills (oral and written)</li><li>Experience preparing presentation materials and RFI/RFP responses.</li><li>Ability to develop multi-level relationships of confidence and trust with customers and cross-functional colleagues.</li><li>Experience with value-based selling or solution selling</li><li>Japanese (Native) / English (Business level)</li></ul>Selling Points<ul><li>Powerful solution with a huge market opportunity (in a blue ocean!)</li><li>Opportunity to transform companies that are still reliant on legacy technology</li><li>Be part of a highly international and collaborative team, with excellent leadership in Japan</li><li>You will be representing specialized retail segments for Japan </li></ul>Location<ul><li>Tokyo 23 wards</li></ul>Salary<ul><li>18,000,000 - 24,000,000 yen</li></ul>Reference number : 06940-0012744310 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.jp/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.jp/ja/privacy-statement">https://www.roberthalf.jp/ja/privacy-statement</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuOTU4MjUuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

eCommerce Director Company ProfileOur client, a leading player in the sport industry, is seeking an high performing eCommerce Director to join their vibrant team in Tokyo. They offer a fun, international, diverse, and dynamic environment, perfect for those who thrive on excitement and innovation. With new investments and strategies planned for 2024, now is the ideal time to join them on their journey to success. As the eCommerce Director, you'll have the opportunity to work closely with the local CEO, a smart and international professional who brings decades of invaluable Japan and global market experience to the table. Managing an attractive brand portfolio of seasonal and all-season brands, you'll directly oversee each eCommerce brand manager, making a significant impact on the company's growth and direction. This role is suitable for both experienced eCommerce Managers accepting a new challenge and experience Directors keen to shape the future of eCommerce within a top industry player.The Role<ul><li>Manage the annual budget process and quarterly forecasting for the ecom business unit in conjunction with the President & CFO/FP&A team</li><li>Manage all online activity in relation to traffic acquisition, sales, conversion and reporting</li><li>Develop and implement ecommerce strategy in order to improve website performance</li><li>Strategic and day to day operation responsibility to drive growth</li><li>Work with the marketing teams in order to improve quality and traffic acquisition</li><li>Analyze various data in order to deliver data driven strategies in order to deliver top performance and achieve KPIs</li></ul>Your Skills<ul><li>3+ year experience in leadership position in Japan consumer goods ecommerce business</li><li>5+ year experience in Japan consumer goods ecommerce business</li><li>Significant online performance-based marketing experience, both customer acquisition and retention, including SEO/SEM, affiliates, mobile, social media optimization</li><li>Confidence developing and overseeing retail and ecommerce-focused digital marketing strategies</li><li>Demonstrated leadership and team-building skills to define a shared vision and accomplish team goals.</li><li>Excellent interpersonal, organizational, and communication skills with an ability to facilitate dialog and collaborate effectively in teams.</li><li>English preferred but not required</li></ul>LocationTokyo 23 wardsSalary14M - 18M JPYSelling Points<ul><li>Great company for sport passionate</li><li>Fun, friendly and international environment</li><li>Broad portfolio with multiple and well known brands</li><li>Top decision making for eCommerce and Digital practices</li></ul>Reference Number: 06940-0012957155 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/ZmFiaW8uZ2FtZWxsaS4yNDQ4Ni4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">

Director of Product Company Profile<ul><li>Fast growing Saas business in hospitality industry! With international expansion, flexible company culture and a series of solid products developer from scratch... we are on the move to provide better services to clients.</li></ul>The Role<ul><li>Strategic Leadership: Define and implement comprehensive product strategies that complement our vision and business objectives. Drive the development of a compelling product roadmap to achieve ambitious goals.</li><li>Team Management: Lead, mentor, and expand a high-performing product management team. Foster an environment of innovation, excellence, and accountability.</li><li>Cross-Functional Collaboration: Partner with Engineering UX/UI, Sales, Marketing, and Customer Success teams to ensure the successful execution of product initiatives and the delivery of superior product solutions.</li><li>Market and Customer Insight: Stay ahead of market trends, customer needs, and competitive dynamics. Leverage insights to inform product strategy and enhance our offerings.</li><li>Product Launches and Lifecycle Management: Oversee the launch of new products and features, managing the entire lifecycle from concept to market introduction and beyond. Ensure products meet key performance metrics and customer satisfaction goals.</li><li>Stakeholder Engagement: Communicate effectively with all stakeholders, including senior management and external partners. Build consensus and align resources to achieve product</li></ul>Your Skills<ul><li>Proven track record as a Product Manager or related leadership role in the SaaS or hospitality industry.</li><li>Demonstrable experience in launching and scaling successful products.</li><li>Experience with AI, machine learning technologies, and familiarity with Agile methodologies.</li><li>Strong strategic thinking, analytical, and problem-solving skills.</li><li>Excellent communication and team leadership abilities. Agile and adaptable to change.</li><li>BSc/BA in Computer Science, Engineering, or a related field.</li></ul>Location<ul><li>Tokyo 23 Wards</li></ul>Salary<ul><li>12,000,000 yen - 20,000,000 yen</li></ul>Selling points<ul><li>Solid Saas business with steady and robust growth</li><li>Flexible working policy: remote mainly, flexible time</li><li>International environment: especially engineer team is very diverse</li><li>Competitive salary and good benefits</li></ul>Reference number : 06940-0012963621 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/TmFuY3kuWXVhbi41NzA2Ny4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">

Sales Director [E-Commerce | Retail Media] Company ProfileAn e-commerce acceleration platform is expanding in Japan and across Asia and now looking for a Sales Director to work alongside the Head of Asia.The Role<ul><li>Develop relationships and close new business with major brands and agencies.</li><li>Drive new opportunities within Japan and employ a proven sales process that demonstrates business value and drives up-sell and cross-sell revenue.</li><li>Generate new and close existing pipeline that leads to closed revenue that achieves/exceeds individual quota.</li><li>Create demand by uncovering local business problems, matching them to the solution(s), and educating potential clients on both.</li><li>Proven ability to sell based on business outcomes, value, and return on investment as opposed to feature-based selling.</li><li>Own the client relationship throughout the sales process and onboarding ensuring a positive customer experience.</li></ul>Your Skills <ul><li>Japanese native speaker (must have); English nice to have.</li><li>3+ years of B2B and/or SAAS sales experience.</li><li>Minimum 2-3 years of retail management experience, preferably in 'Retail Media'</li><li>Excellent organizational, interpersonal, as well as written and verbal communication.</li><li>Entrepreneurial and self-starter mindset.</li></ul>Location Tokyo 23 WardsSalary18M - 25M JPYSelling points<ul><li>Global market leader in its segment, experienced over 900% YoY growth!</li><li>Strong market tail-winds, which will further fuel the growth of their solutions</li><li>Flat organization, join as an early member of the Asia business</li><li>Promote highly competitive solutions to the most recognized brands</li></ul>Reference Number: 06940-0012960463By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/b3NrYXIudGFrZW5ha2EuNjY4MzEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

BtoB Marketing Specialist Company ProfileOur client, a leading player in the tech industry, is seeking a dynamic Marketing Specialist to join their innovative team in Tokyo. With a focus on cutting-edge security solutions, they're at the forefront of a rapidly growing niche within the industry. Backed by substantial investment from a multinational giant, our client offers the perfect blend of startup agility and robust resources. This is an exciting opportunity to work alongside young executives in their early 30s, shaping the future of security technology. This position is great for young and motivated professional who will to learn and thrive in a sector with immense growth potential.The Role<ul><li>Gain experience in setting up a marketing organization from scratch.</li><li>In an organization without a marketer, you can commit from strategy design/organizational launch.</li><li>Because we have a small number of people, each person has a wide range of discretion, so we are not limited to specific channels, and are entrusted with everything from cultivating new channels to formulating new measures.</li><li>Able to carry out work with discretion from upstream in an environment where direct discussions with management members are possible.</li><li>All information is open for internal use, such as company-wide PL and all KPIs/CPAs from leads/business negotiations/proposals/contracts, allowing for flat discussions from the same perspective as board members.</li><li>Since this is the start-up phase, it is necessary to proceed while communicating closely with the CEO who is in charge of the business and the CTO who is the product owner, so you can be involved in discussions about business expansion from the upstream.</li></ul>Your Skills<ul><li>Those who have experience in marketing BtoB SaaS business at a business company or support company.</li></ul>Nice to Have<ul><li>Work experience in a startup</li><li>Project management experience</li><li>Experience in digital marketing such as web advertising and LPO.</li><li>Experience in offline marketing such as exhibitions, seminars, conferences, etc.</li><li>Experience in planning lead nurturing measures and operations using MA/CRM.</li><li>Those who want to be involved in creating a 0→1 phase business</li><li>Those who enjoy building a business from scratch in a situation where there is no fixed method.</li><li>Individuals who can actively acquire domain knowledge and are highly motivated to learn.</li></ul>LocationTokyo 23 wardsSalary5M - 8M JPYSelling Points<ul><li>Heavily invested company with strong budget but still maintaining startup culture and approach</li><li>First member of marketing team with huge changes of building up a strong legacy</li></ul>Reference Number: 06940-0012957154By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/ZmFiaW8uZ2FtZWxsaS4xODA1OS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">