35 results for Hr Director

Accounting Manager (Global Insurance Company) Company ProfileOne of the largest Insurance company in the world providing life as well as non-life insurance products. Our client is famous for providing high quality of customers service and protections to their customers.The Role<ul><li>Manage timely and accurate financial statement closures.</li><li>Supervise credit policies and collections.</li><li>Guide accounting compliance.</li><li>Ensure tax compliance and optimization.</li><li>Improve reporting processes and efficiency.</li><li>Provide training and guidance to 2 accountants.</li><li>Collaborate with stakeholders in Japan and regional office in Singapore.</li></ul>Your skills<ul><li>Minimum 10 years of experience in finance and accounting role.</li><li>Experience in financial services industry.</li><li>USCPA/ Nissho Boki certified.</li><li>People management experience.h</li></ul>LocationTokyo 23 wardsSalary 12M - 16M JPY Selling Points<ul><li>Hybrid working arrangement and flex time</li><li>Attractive bonus and benefits</li><li>Good work life balance</li><li>Opportunity to use English</li></ul>Reference Number: 06940-0012962635 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/Q2h1WGluLkxvaC43ODQxMi4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">

Product Manager - Leading Tech Company Company ProfileAs one of the leading tech companies in the industry, their goal is to empower people and society and aims to become a global innovation leaders in the industryThe Role<ul><li>Leads without authority in the product development, strategy, and redesign from concept through development and manufacturing to market launch.</li><li>Develops products by identifying potential products, conducting market research, generating product requirements, and determining specifications, production timetables, and time-integrated plans for product introduction.</li><li>Determines customer's needs and desires by specifying the research needed to obtain market information.</li><li>Recommends the nature and scope of present and future product lines by reviewing product specifications and requirements.</li><li>Assesses market competition by comparing the company's product to competitor's products.</li><li>Brings new products to market by analysing proposed product requirements and product development programs, preparing return-on-investment analyses, and establishing time schedules with engineering and business units.</li><li>Works with marketing and sales departments to ensure product success and market growth.</li><li>Completes operational requirements and meets product development deadlines by scheduling and assigning employees, and following up on work results, including quality control and testing.</li><li>Identifies and manages new and existing product partnerships.</li></ul>Your Skills<ul><li>Experience in tech product and project management with good communication with engineers.</li><li>Ability to analyze the overall impact of system changes and detailed oriented.</li><li>Business-level Japanese and English</li></ul>LocationTokyo 23 wardsSalary7.5M - 10M JPYSelling Points<ul><li>Work life balance</li><li>Good benefits</li><li>Global work environment</li></ul>Reference Number: 06940-0012909845By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.jp/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.jp/ja/privacy-statement">https://www.roberthalf.jp/ja/privacy-statement</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/ZXJpa2EueWFtYWRhLjAyMDc0LjEwODk4QHJoaWpwLmFwbGl0cmFrLmNvbQ.gif">

Head of Data Analytics Company ProfileAs the Head of SC data and analytics, you will oversee and drive the global effective usage of maximizing the value of data to enable our bold Supply Chain vision. Additionally, you will lead and improve from the business side our core solution management, to drive adoption and to increase the maturity of core applications such as Integration Business Planning (o9 Solutions), Control Tower, our Data Lake (built on MS Azure) and other applications. With your leadership skills, you orchestrate day-by-day operations and drive methodological improvements toward and responsive and agile management.The Role<ul><li>Lead and develop the global SC Data & Analytics team (direct and functionally), disciplinarily overseeing 3-5 staff members across Japan, India, and Europe</li><li>Executively manage data usage and quality within the Supply Chain domain, contributing to key transformation projects as workstream lead with hands-on tasks like data validations and business rules verification</li><li>Establish data analyst/scientist services for SC function, building an actionable data & analytics value proposition</li><li>Support Business Intelligence related business cases, scoping, and benefit harvesting through tools like PowerBI dashboards</li><li>Provide and share best practices, enabling staff members in an emerging Data & Analytics practice</li><li>Translate master/transactional data strategy into actionable governance priorities and oversee execution</li><li>Maintain a functional long-term view and own targets/goals for Data Management improvements</li><li>Oversee day-to-day operations of data-related SC activities, acting as an escalation point for operations excellence</li><li>Drive adoption of governance policies, standards, and procedures for the Supply Chain Data & Analytics domain</li><li>Own strategic projects within the Supply Chain data domain and collaborate as a senior advisor to project teams, SCM & leadership functions globally</li></ul>Your Skills<ul><li>Proficient in project management methodologies such as Agile, Waterfall, or Hybrid; certification is advantageous</li><li>Functional expertise in SAP ERP systems, particularly modules MM and PP, as well as SAP MDG; certification is beneficial</li><li>Familiarity with Supply Chain applications like IBP, WMS, and Control Tower preferred</li><li>Working knowledge of Microsoft PowerBI, Tableau, or similar BI suites</li><li>Over 5 years of experience in MedTech or related industries, or leading consulting firms, focusing on Data</li><li>Management, Data Analytics, or Data Science within Supply Chain Planning and Logistics</li><li>Understanding of key operations-related business processes (e.g., PLAN, SOURCE, MAKE, DELIVER), and experience in process and performance management</li><li>Proficiency in modern cloud-based data architectures, SQL, and software solutions, with experience in databases built on Microsoft Azure; industry-recognized certifications are advantageous</li></ul>LocationTokyo 23 wardsSalary15M - 17M JPYReference Number: 06940-0012919060By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.jp/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.jp/ja/privacy-statement">https://www.roberthalf.jp/ja/privacy-statement</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/Um9jY28uU29uZy40NzE4Ni4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">

Customer Success Manager - FinTech (Associate Level) Company Profile<ul><li>The client is a prominent provider of payment solutions in Japan.</li><li>Although established in Japan, there is a good mix of international talents in the company.</li><li>Compared to other international providers, this company's product is greatly catered to the Japanese market.</li></ul>The Role<ul><li>Cultivate strong customer relationships, acting as a trusted advisor and advocate.</li><li>Understand customers' business objectives, offering guidance on leveraging our products and services.</li><li>Collect and analyze customer input to identify potential challenges and propose improvements.</li><li>Collaborate with internal teams to implement customer success programs.</li><li>Conduct check-ins and business reviews, identifying upselling or cross-selling opportunities.</li><li>Provide training to optimize customer use of our products, leveraging data.</li><li>Monitor and analyze customer usage data to identify trends and patterns.</li></ul>Your Skills<ul><li>3-5 years of prior customer success / customer support experience.</li><li>Previous tenure within the financial services or IT sector.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving and critical-thinking abilities.</li><li>Ability to manage multiple customer accounts while ensuring high satisfaction.</li><li>Experience with customer success software or CRM tools is a plus.</li><li>Ability to thrive in a dynamic and fast-paced environment.</li><li>Fluent Japanese & Business level English</li></ul>LocationTokyo 23 wardsSalary6M - 8M JPYSelling Points<ul><li>Global work environment & flat company culture.</li><li>Work with top mid to large sized clients providing a leading payments software highly catered for the Japanese market.</li></ul>Reference Number: 06940-0012926204By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice https://www.roberthalf.jp/en/privacy-statement. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.jp/ja/privacy-statement">https://www.roberthalf.jp/ja/privacy-statement</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuMjc1NTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Corporate Planning Manager at FinTech Company Company ProfileOur client is a growing Japan-based FinTech firm with wide range of services, and business expansion to the overseas marketsThe Role<ul><li>Dealing with financial institutions (banks, securities companies)</li><li>Cash flow management</li><li>Formulation and management of the group's budget</li><li>Preparation of financial statements</li><li>Collaboration with accounting and various business units, etc.</li></ul>Your Skills<ul><li>Extensive FP&A experience with some basic accounting knowledge, from any industry</li><li>Fluency in Japanese (written and spoken), and English (written)</li></ul>LocationTokyo 23 wardsSalary8M - 16M JPYSelling Points<ul><li>Opportunity to work in a growing Japan-based FinTech firm with wide range of services, and business expansion to the overseas markets</li><li>Very start-up environment, with casual corporate culture</li><li>Good work-life balance with hybrid working style, and flex-time (core hours: 10-3)</li><li>Generous employee benefits: various social insurance, housing allowance, stock options, additional 5-days of summer & winter vacation, additional benefits with conditions (English lesson, babysitter, housekeeping, etc.)</li></ul>Reference Number: 06940-0012956014 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/RGFsZS5JYmFkdXJyYWhtYW4uODgzMTIuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Project Manager Company ProfileMy client is a leading company in the robotics industry. They specialize in developing advanced robotic systems and solutions, leveraging advanced technologies such as artificial intelligence and machine learning. Their focus spans across various industries, including manufacturing, healthcare, logistics, and more. The company aims to revolutionize these sectors by providing top robotic solutions that enhance efficiency, productivity, and safety.The Role<ul><li>Evaluate and oversee implementation proposals and detailed schedules for deployment projects to ensure feasibility and cost-effectiveness. Utilize a holistic approach to swiftly identify issues and optimize solutions for maximum efficiency.</li><li>Supervise the solutioning process post-purchase order receipt, empowering your team to collaborate effectively with customers, engineering teams, analysts, and project managers. Tailor solutions to meet customer needs seamlessly.</li><li>Direct your team in executing deployments, encompassing detailed planning, scheduling, and User Acceptance Testing (UAT) to achieve top-tier implementation and customer satisfaction. Guide team collaboration with multiple vendors and internal field engineering teams for seamless technological integration.</li><li>Establish and maintain feedback channels from stakeholders and customers, adeptly applying insights to refine project management processes and drive product improvement and development.</li><li>Lead the development of a project manager team through our Associate Project Manager program, emphasizing mentorship and education to cultivate young professionals into skilled project leaders, inspired by successful programs in industry-leading companies.</li></ul>Your Skills <ul><li>At least 5 years of experience in project management within enterprise software or consulting firms.</li><li>A minimum of 3 years of team management experience, demonstrating the ability to inspire, develop, and lead high-performing teams.</li><li>Broad technical understanding and experience in deploying large software solutions or industrial equipment deployment</li><li>Business-level proficiency in both Japanese and English, facilitating effective communication across diverse teams and stakeholders.</li><li>A demonstrated ability to quickly adapt to and learn new tools and technologies, with a commitment to continuous professional development.</li><li>Experience leading and delivering results across projects in a cross-functional environment</li></ul>Location Tokyo 23 WardsSalary8M - 14M JPYSelling points<ul><li>Competitive salary</li><li>International working environment</li><li>Cutting edge technology</li></ul>Reference Number: 06940-0012954860By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/c3VlLnRpbmcuNjA1MzAuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Account Manager (Associate level) Company Profile<ul><li>This role is for a fast-growing SaaS firm in the Japan market.</li><li>The company has been in business for 12 years and has over 600+ clients with great financials.</li><li>As an Account Manager, you will play a pivotal role in ensuring the satisfaction and success of their clients. This hybrid role combines aspects of account management and customer support to deliver exceptional service to their valued customers.</li></ul>The Role1. Client Relationship Management:<ul><li>Build and maintain strong, long-lasting relationships with clients.</li><li>Serve as the primary point of contact for client inquiries, requests, and issues.</li></ul>2. Account Management:<ul><li>Understand clients' business needs and objectives to provide tailored solutions.</li><li>Develop account strategies to achieve growth and retention targets.</li><li>Collaborate with internal teams to ensure client satisfaction and project success.</li></ul>3. Customer Support:<ul><li>Address client inquiries and concerns promptly and professionally.</li><li>Provide product support and guidance to clients to optimize their usage experience.</li><li>Troubleshoot and resolve issues to ensure client satisfaction and retention.</li></ul>4. Communication and Collaboration:<ul><li>Coordinate with internal teams to support client needs effectively.</li><li>Communicate client feedback and insights to relevant stakeholders for continuous improvement.</li></ul>Your Skills<ul><li>2+ years of experience in account management or customer support roles.</li><li>Excellent communication and interpersonal skills.</li><li>Strong problem-solving abilities with a customer-centric approach.</li><li>Ability to multitask and prioritize in a fast-paced environment.</li><li>Familiarity with CRM software and other relevant tools is a plus.</li><li>Native Japanese & Business English</li></ul>LocationTokyo 23 wardsSalary5.5M - 7.5M JPYSelling Points<ul><li>International work environment, internal communication is in English.</li><li>Flexible work style</li><li>Opportunity to work in an Agile environment with great opportunity to grow.</li></ul>Reference Number: 06940-0012940513By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/aWt1bWkua2FuZGEuMDU3OTEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Senior Accountant Company ProfileA renowned retail company is expanding their business in Japan. They are planning to open 5 new outlets this year and looking for Senior Accountant to support the expansion.The Role<ul><li>Prepare full set of accounting (AP, AR and GL)</li><li>Support Accounting Manager during monthly, quarterly and year end closing</li><li>Participate in global and regional SAP implementation project</li><li>Ensure compliance with accounting principles, standards, and regulations</li><li>Assist with audits and financial reporting requirements</li><li>Identify opportunities for process improvements and efficiencies in financial operations</li></ul>Your Skills <ul><li>Minimum 5 years' experience in accounting</li><li>Nissho Boki and CPA certification is preferred</li><li>Fluent in Japanese and business level English</li><li>Good team player</li></ul>Location Tokyo 23 WardsSalary6M - 9M JPYSelling points<ul><li>Hybrid work arrangement (3 days in office, 2 days working from home)</li><li>Internal mobility opportunity</li><li>Opportunity to use English</li><li>Attractive salary and benefits</li></ul>Reference Number: 06940-0012980991By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/Q2h1WGluLkxvaC4zODk5OS4xMDg5OEByaGlqcC5hcGxpdHJhay5jb20.gif">

Software Engineer- Golang Selling Points<ul><li>Excited about the opportunities to learn and adopt new technologies</li><li>Dedicated to keeping high developer experience </li></ul>Client profileA well-growing cyber security startup based in Tokyo developing security software for client companies and is looking for strong engineers with Go-lang coding expertiseThe roleResponsibilities:<ul><li>Contribute to Web frontend/backend to provide more customer values in coordination with our product manager</li><li>Collaborate with fellow engineers through thoughtful code reviews, design discussions, and demos</li><li>Observe and communicate with our customers to have empathy for their needs and pain points</li></ul>You are ideal for this role if you are-<ul><li>Excited about our product's vision and missions</li><li>Comfortable with ambiguity and experienced with tacking open-ended problems</li><li>Thoughtful of the short and long-term tradeoffs and able to make pragmatic decisions</li><li>Confident in every line of code in engineering solutions you architect and build</li><li>Startup mindset where not everything is well defined, we are self-driven to complete new tasks, and we sometimes need to invent new solutions</li></ul>Your skillsMinimum qualifications:<ul><li>Bachelor's degree or above in Computer Science or related fields or equivalent practical experience</li><li>Experience in coding with Go for 3 or more years</li><li>Experience in using TypeScript and React. Vue.js is considered as well</li><li>Experience in developing for applications that run in a container orchestration platform like Kubernetes.</li><li>Experience in implementing multiple services that communicate with others synchronously/asynchronously</li><li>Experience in designing and implementing GraphQL APIs</li><li>Experience in designing and implementing protobuf APIs</li><li>Experience in developing applications on top of a cloud computing platform</li></ul>Language requirements:<ul><li>Japanese: not required</li><li>English: Conversational</li></ul>Tech stack company is using:<ul><li>Backend: Schema-first development based on GraphQL and Protocol Buffers with Go and Rust</li><li>Frontend: Next.js, Tailwind CSS</li><li>Infrastructure: Google Cloud, AWS, Kubernetes, Istio, scaffold</li><li>Build: Bazel</li><li>CI/CD: GitHub Actions, Tekton</li><li>Source Code Management: GitHub</li><li>Communication: Slack</li></ul>LocationTokyo 23 wardsSalary8M - 11M JPYReference Number: 06940-0012896981By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/UHJlcm5hLkJoYXRrYXIuNzcwNDEuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">

Senior CSM- SaaS vendor (Manufacturing DX) Company ProfileA world leading provider of software solutions for PLM/IoT etc. Enable manufacturers to optimize their product development, production, and maintenance processes, thereby enhancing their competitiveness in the global market.The RoleWe are seeking an experienced Customer Success Manager to collaborate with our corporate clients to enhance business value using our cloud platform. You will play a crucial role in providing customers with best practices to swiftly realize the value of our solutions.<ul><li>Engage with customers to ensure positive outcomes</li><li>Work with sales on new opportunities to identify the customer success plan. Renewal and upsell measured by gross revenue within your portfolio</li><li>Product Adoption measured by product usage within your portfolio</li><li>Be an expert on best practices in change management</li><li>Be a Challenger to our customers to stay focused on delivering business value</li><li>Determine how to define, drive, and demonstrate the value (ROI) delivered</li><li>Lead cross functionally to drive customer success</li></ul>Your Skills<ul><li>Fluent in Japanese, Business English (report to overseas)</li><li>Minimum of 8+ years in a customer facing role, B2B</li><li>Experience in Customer Success preferable. Experience in Pre-Sales, Consulting and/or Project Management required.</li><li>5+ years' experience with Industrial Automation and Manufacturing Software SaaS solutions, with a strong IT/OT technology background.</li><li>An excellent understanding of Cloud/ SaaS technology, digital transformation, the ability to explain how technology drives business value.</li><li>Highly organized and able to work collaboratively across multiple organizations (Sales, Product, Customer Support, Partners)</li><li>Top-notch executive engagement skills with an ability to establish strong relationships with business decision makers.</li></ul>Better to have:<ul><li>Previous experience supporting Automotive/Manufacturing customers.</li><li>Ability to map the customer's business processes to product capability.</li></ul>LocationTokyo 23 wardsSalary12M - 18M JPYSelling Points<ul><li>Hiring for expanding the team due to business growth.</li><li>Multinational team culture, work closely with overseas.</li><li>High reputation brand and supportive team member.</li><li>Flexible remote working arrangement: 37.5 hours per week with no set core hours.</li></ul>Reference Number: 06940-0012946569 By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice <a href="https://www.roberthalf.com/jp/en/privacy">https://www.roberthalf.com/jp/en/privacy</a>. Please do not submit any sensitive personal data to us in your resume (such as such as race, beliefs, social status, medical history or criminal record) as we do not collect your sensitive personal data at this time.<hr />お客様が「今すぐ応募」ボタンをクリックすることにより、ロバート・ハーフ（以下、当社）がお客様の応募内容を処理し、求人情報を今後随時ご連絡する目的で個人情報を使用することに明示的に同意ただいたこととなります。当社による個人情報の処理方法、またお客様自身の個人情報へのアクセスおよびその訂正に関する詳細については、プライバシー規約（<a href="https://www.roberthalf.com/jp/ja/privacy">https://www.roberthalf.com/jp/ja/privacy</a>）をお読みください。当社は、要配慮個人情報はお預かりしておりませんので人種、信条、社会的身分、病歴、犯罪の経歴など、取扱いに特に配慮を要する個人情報は、ご提出いただく職務経歴書・レジュメ等に含めないようお願いいたします。<img src="https://counter.adcourier.com/RnJhbmNlcy5GYW4uNjA2NTMuMTA4OThAcmhpanAuYXBsaXRyYWsuY29t.gif">