11 results for It Support Level 1

Technical Support Specialist <table width="680"><tbody><tr><td width="552">The CompanyOur client is an established MSP with a reputation, revenue and client base that continues to grow year on year. This has created an opening for a Technical Support specialist with drive, passion, and a determination to provide exceptional support to clients. Not just a job, this is an exciting opportunity to embed yourself in a highly regarded company and progress your skill set further. As a valued member of this team, you'll receive ample support to expand your expertise, tackling level 1 to level 3 issues with confidence. The RoleAs a Technical Support Specialist, you will be instrumental in supporting clients within SLA's and accurately providing solutions both remotely and occasionally on site. Your technical know-how and excellent customer service skills is the key that lets you provide effective solutions to clients. Your Skills & Experience<ul><li>Minimum of two years hands-on experience in a comparable position.</li><li>Experience working in an MSP environment.</li><li>Familiarity with Network Assistance (routers / switches) and workstation assistance (Windows).</li><li>Extensive expertise with Printers and assorted hardware.</li><li>Excellent proficiency in Microsoft Office Assistance and Office 365.</li><li>Exceptional interpersonal abilities.</li><li>Outstanding communication proficiencies (Verbal and Written).</li></ul> Your ProfileYou are a dynamic individual with a natural knack for connecting with people and a sincere dedication to assisting others. If you possess the ability to effortlessly translate complex IT solutions into layman's terms and boast a wealth of technical expertise garnered from previous roles in helpdesk or IT support, then you're the ideal fit our client seeks. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha in our Auckland office on 09-915-6700. Job Reference Number: 06900-0012968126</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMzg1MTAuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">

Desktop Support | Contract <table width="956"><tbody><tr><td width="552">The Company A multi-national organization representing brands New Zealanders know and love who are in a large transition phase. The Role Working within a small team and reporting to the IT Team Leader, your key responsibilities include: · Providing 1st and 2nd level support for internal users alongside helping the wider team work through their priorities· Daily calls, tickets and walk ups for end user support· Setting up new users on Desktops/Laptop/Mobile Phones· Network knowledge and troubleshooting· Onsite installation of Computers, Switches and other networked devices· Trouble shooting Remote Access issues· Various improvement projects as requiredAbout YouTo be successful in this position, you will have had experience working within an enterprise sized organization, and be used to adapting quickly to multiple technologies. You also will have had at least 1 year within an MSP environment and will be used to supporting multiple businesses and systems at once in a busy and challenging environment. You will also have a minimum of 3 years' experience in similar positions, and have confidence to engage with strong / vocal users.Required Skillsets · Strong customer service experience and experience delivering services despite multiple challenges· Active Directory, Intune, Azure AD and Microsoft Apps· Service Now experience (or with a similar ITSM portal)· Experience with hardware handovers and set ups· Enjoy working as part of a team for a common goal Apply TodayPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich or Ondrej Litavsky in our Auckland office on 09-915-6700. Job Reference No: 06900-0012972265 </td></tr></tbody></table> By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjE0NDI3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

Service Desk Analyst - Level 2 <table width="680"><tbody><tr><td width="552">The CompanyWe are currently partnering with an established organization at the forefront of engineering, maintenance, and construction, both locally in New Zealand and on a global scale. Our client is a renowned industry leader with a revenue exceeding $9 billion worldwide and have an expectation for continued growth. They are currently seeking a Level 2 onsite IT Support Analyst to bolster their IT operations.As part of this close-knit and friendly IT team, you'll have the opportunity to work alongside specialists who boast extensive tenures within the organization. If you're looking to be part of a supportive environment where your skills and contributions are valued, this could be the perfect opportunity for you. The RoleAs a Level 2 Service Desk Analyst you will be instrumental in providing technical support both onsite and remote to internal staff and company clients. Your inquisitive technical know-how is the key that lets you provide excellent support, but it is your unwavering customer focus and dedication to a professional approach that will set you apart. Your Skills & Experience<ul><li>A least two years practical experience in a similar role. </li><li>Understanding of Network Support (routers / switches), and desktop support (Windows).</li><li>Strong experience with Printers and various related hardware.</li><li>Brilliant knowledge of Microsoft Office Support and Office 365.</li><li>Outstanding people skills.</li><li>Exceptional communication skills. (Verbal and Written)</li></ul> Your ProfileYou are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to users without an IT background. Combine this with your technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Stanley Onacha in our Auckland office on 09-915-6700. Job Reference Number: 06900-0012948666</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMjY2NDQuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif">

Service Desk Analyst | CONTRACT <table width="956"><tbody><tr><td width="552">The CompanyA large, well respected NZ entity based in the CBD is on the hunt for a captivating Service Desk Manager for an initial 6-month contract. Well known for its services, this is a premium brand and certainly serves NZ well in its offering in the medical field. With a dominant market presence, this company is a cornerstone in most Kiwi's lives! The Role Working within a team of 6 Service Desk Analysts, you'll troubleshoot your way through issues in this fast-paced environment. In this role, you'll be the technical wizard that keeps the organization running smoothly. You'll provide top-tier technical support, showcasing your skills at a L2 expertise. Your toolkit will include Windows, the MS Stack, Active Directory, Azure O365, and various common desktop applications.At the heart of this bustling operation, IT plays a pivotal role in keeping the wheels turning. Your ability to stay cool under pressure and swiftly tackle technical challenges will be the key to your success here. In this collaborative service desk environment, you'll work side by side with a supportive team, sharing knowledge and expertise across the organization. Skills & Experience<ul><li>Service Desk Savvy: Your experience in a service desk role gives you a solid foundation.</li><li>Tech Expertise: You're well-versed in the MS Stack, Windows, O365, Azure and Active Directory.</li><li>ITIL Insight: Whether you're certified or have experience within the ITIL framework, you understand its value.</li><li>Ticketing Whiz: Proficiency with ticketing systems like Service Now or similar tools is a plus.</li><li>Team Player: You thrive in a collaborative, highly supportive team environment. </li></ul>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich or Ondrej Litavsky in our Auckland office on 09-915-6700. Job Reference No: 06900-0012974492</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjk3OTIyLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

Accounts Assistant <table width="956"><tbody><tr><td width="552">The CompanyMy client is a well-recognized company offering many services and products throughout NZ. Operating for over 100 years, they are passionate about providing a great service. This is a rare opportunity to join a dynamic team and excel your career with one of NZ's recognised brands. The Role As an Accounts Assistant, you will report directly to the Accounts Supervisor whilst working in a team of 2, and you will be responsible for the following:<ul><li>Checking daily banking as well as the point of contact for queries</li><li>Preparing and processing journal entries</li><li>Processing dishonor checks daily</li><li>Enforcing compliance processes</li><li>General accounts administrative duties</li><li>Ad hoc duties within the finance team or assigned by manager</li></ul> Your Profile: This role will be ideal for a candidate who enjoys a diverse range of tasks & who thrives in a busy and fast paced environment. You will ideally have:<ul><li>1-2 years' experience processing Accounts Receivable and Accounts Payable</li><li>High attention to detail and good time management skills</li><li>Strong communication skills, and the ability to build strong relationships</li><li>Willingness to learn with a great sense of humour</li></ul> Located in the CBD in a modern office boasting beautiful views. With flexible start times and 1-day WFH once fully trained. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Vinze Quines or Tanya Beets in our Auckland office on 09-915-6700. Job Reference No: 06900-0012877819</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/dmluemUucXVpbmVzLjg1NzU4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

Head of Finance <table width="956"><tbody><tr><td width="552">The CompanyMy client has recently been through a shareholding change to now being owned 100% by the MNC offshore. (previously 70%). This acquisition is a result of a strategic positioning of the global business as the business continues to execute on its growth strategy. As a result, the NZ subsidiary is now looking to hire a Head of Finance who will be a strong business partner to the local MD, whilst supporting the Group finance team in their global transformation initiatives and lead on local strategy development tactically. The Role The role of Head of Finance will report to the local MD with a dotted reporting line to the Group Commercial Controller based in Singapore. You will have the following responsibilities:· Lead the local finance team, developing and mentoring the team whilst also going through transformational change. · Be an active member of the local SLT, providing financial nous to the wider team· Provide insights and analyse business performance to ensure optimal performance of the business· Provide business partnering to the MD and local management - leading financial modelling, scenario planning & investment appraisals to support decision making.· Prepare budgets, forecasts and strategic plans for all entities and the Group consolidation· Ensure Statutory & regulatory reporting requirements are met locally· Collaborate with Group tax to develop tax planning strategies for the business and ensure accurate tax compliance· Oversee cash management activities and cashflow forecast requirements are met and work with global to ensure treasury policies are managed· Oversee the local audit and ensure any Group audit requirements are met· Drive & implement Finance initiatives locally, whilst continually improve financial systems, processes & procedures· Ensure internal controls are in place to ensure the company's assets and financial integrity are maintained.· Perform duties as company secretary to ensure all statutory requirements are met.· Own the risk management framework in conjunction with Group· Be the primary point of contact to 3rd parties, such as managing any bank relationships, negotiating contracts and vendors· Prepare and oversee payroll as required· Other ad hoc duties as required. Your profile: To be considered for this role, we are looking for a CA qualified Head of Finance. You will be someone that has worked in a MNC environment previously and understand the nuances of working in global companies with local subsidiaries. You will have the following attributes:<ul><li>Have proven experience, developing and nurturing a team through transformational change</li><li>Experience with process improvement, strong on change management.</li><li>Proven commercial nous with an ability to drive the performance of the business</li><li>Proven strategic ability however not afraid to roll up the sleeves and be hands on as required.</li><li>Prior working experience with global reporting requirements</li><li>A growth mindset.</li><li>Experience with logistics/freight or similar would be advantageous</li></ul> You may have operated as a Financial Controller, looking for a step up to Head of Finance where you will have responsibility for the Finance function. Alternatively you may already have been a Head of Finance. This role will come with parking on site, 1 day WFH and be part of a close knit team. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Megan Alexander in our Auckland office on 09-915-6700. Job Reference No: 06900-0012971374 </td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/bWVnYW4uYWxleGFuZGVyLjY4MTgwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

L2 Support Engineer - CONTRACT <table width="956"><tbody><tr><td width="552">The CompanyThe company is a major player in the entertainment industry, and it is renowned for its expansive operations throughout the APAC region. Their range of brands stands as pioneers in the entertainment industry, carefully crafted to resonate with the dynamic landscape of modern retail. The Role We're excited to present an excellent opportunity for a Level 2 IT Support Engineer, where your task will be delivering high quality IT support utilising technology in enterprise and retail environment. This role involves working on site with one of major players in its industry with occasional travels to venues in Auckland and Hamilton.Server replacements:<ul><li>Facilitate server setup</li><li>Support onsite engineers during replacement</li><li>Some replacements may occur after 10PM; candidate should be comfortable with after-hours work </li></ul>EFTPOS pin pad vendor migrations:<ul><li>Aid in pin pad application installation and testing</li><li>Supervise migration project </li></ul>Kiosk PC replacements:<ul><li>Configure and deploy new PCs</li><li>Arrange shipment to venues</li><li>Assist venue staff with installation and operation </li></ul>WAP and Firewall replacements for 9 venues:<ul><li>Coordinate with venues, network team, and onsite staff for replacements</li><li>Ensure onsite contractors grant network engineers access for remote configuration </li></ul>New venue openings in Hamilton and Auckland:<ul><li>Assist in venue setup, including POS registers and servers</li><li>Provide onsite installation support </li></ul>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered. Your profile: <ul><li>3+ years of experience with similar position</li><li>Strong understanding of IT infrastructure, including servers, hardware replacements, POS systems, and PCs</li><li>Excellent communication skills, sense of ownership</li><li>Ability to work independently on assigned tasks</li><li>Retail industry experience would be a plus</li></ul> How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Aldrich in our Auckland office on 09-915-6700. Job Reference No: 06900-0012973511</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjI3ODg4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

Desktop Support | Contract <table width="956"><tbody><tr><td width="552">The CompanyA large tertiary level education centre, this organisation is passionate about supporting Kiwi's reach their full potential and find a career that they love. Partnered with a number of New Zealand businesses, they centre work to have students a job offer once they have completed a course. The RoleThis is a 5 week backfill cover while the permanent team member onsite goes on some extended leave. Working within a wider team around Auckland, this position is the sole IT staff member based at this campus. This role will include:<ul><li>Troubleshooting hardware issues (printers, servers, networks, laptops)</li><li>Providing 1st and 2nd line support to all users onsite</li><li>Log issues in approved helpdesk software, including updating resolutions database.</li><li>Document resolutions for future reference.</li><li>Perform hardware and software installations on new and existing desktop and laptop computers</li><li>Effectively communicate with users to ensure they feel their technology needs are being supported</li></ul> Your Skills & Experience<ul><li>Minimum of 2-3 experience in IT Support position</li><li>Experience troubleshooting Desktops, Laptops and Servers</li><li>Experience with networking technologies i.e. TCP/IP, LAN/WAN</li><li>Experience supporting of common applications, e.g. Microsoft Office, M365, other Microsoft product.</li></ul> Apply TodayPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich or Ondrej Litavsky in our Auckland office on 09-915-6700. Job Reference No: 06900-0012937266</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjkwNjE1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

IT Support Engineer <table width="956"><tbody><tr><td width="552">The CompanyLeveraging advanced technology, our client is expanding their workforce to meet the evolving demands of their NZ clients. Our well-established partner leads the market as a premier provider of managed services in the cloud sector, committed to delivering efficient IT solutions globally. The Role We're excited to present an excellent opportunity for an IT Support Engineer, where you'll engage in a customer facing role, delivering high quality IT support utilising technology in large environment. This role involves working on site with one of key players in the NZ FMCG industry.In this role, you will be working on regular BAU tasks alongside ongoing projects and you'll be getting hands on with servers and networks. You'll be the technology subject matter expert onsite so confidence is key. Your Profile: <ul><li>At least 3 years of hands-on experience in the industry</li><li>Proficient communication skills, skilled in interacting with stakeholders various levels of the organisation</li><li>Confidence to get involved in technical projects</li><li>Knowledgeable about diverse network technologies (CISCO, Fortinet, Ruckus)</li><li>Ability to document procedures and processes</li><li>Proven expertise in handling Microsoft and HP products (Active Directory, Azure, O365)</li><li>Outstanding interpersonal skills</li><li>Ability to operate effectively both autonomously and as part of a team </li></ul>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Ondrej Litavsky or Camilla Aldrich in our Auckland office on 09-915-6700. Job Reference No: 06900-0012968134</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjY4MTEwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

Service Desk Analyst | Contract <table width="956"><tbody><tr><td width="552">The CompanyA global multi-national organisation with over 20,000 employees worldwide, my client provides Industrial, Motor & Logistics operations around the world. With a presence in New Zealand since 1999 and over 1200 staff between its 3 divisions this is a stable business that continues to grow in the market here. Now operating 62 facilities from Whangarei to Invercargill, it is an exciting time to get join a fast-paced team that offers exposure to modern technologies. The RoleWorking within a team of 4 and reporting to the Systems Support Team Leader, you will be the go-to person for anything relating to L1 & L2 support linked to applications and systems. While your role will incorporate other IT Support functions as well, applications are certainly your main focus with the below duties:<ul><li>Troubleshoot computer, printer, network, software, and other IT related issues.</li><li>Remote and in-person support for users around NZ for IT systems</li><li>1st line applications and ERP support for D365 (Dynamics 365)</li><li>Perform hardware and software installations on new and existing desktop and laptop computers.</li></ul> Your Skills & Experience<ul><li>Experience in a similar Application / Service Desk position</li><li>Prior experience with D365 in a commercial setting highly advantageous</li><li>Knowledge of networking technologies i.e. TCP/IP, LAN/WAN</li><li>Knowledge of common applications, e.g. Microsoft Office, M365, other Microsoft product.</li><li>Experience with other ERP systems would be advantageous</li></ul> This role has the opportunity to become permanent at the end of the assignment should you wish for a long term opportunity. Apply TodayPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich or Ondrej Litavsky in our Auckland office on 09-915-6700. Job Reference No: 06900-0012843047</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjc5MzMwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">

Service Desk Analyst L2 | CONTRACT <table width="956"><tbody><tr><td width="552">The CompanyA leading provider of engineering, maintenance, and construction in NZ and globally, looking for an onsite IT Support Contractor. With operations across NZ and worldwide, and revenue of more than $9 billion globally, this organisation operates as a leader in their industry. The IT team is close knit, down to earth, and friendly with a solid foundation of specialists who have long tenures. The Role In this role, you'll handle a diverse range of IT support tasks, from diagnosing and resolving hardware and software issues to assisting with network configurations. Your excellent communication skills and technical expertise will shine as you provide clear instructions and guidance to users. Additionally, you'll have the opportunity to contribute to ongoing improvements in our IT infrastructure, helping to implement new technologies and streamline existing processes. If you're ready to be part of a dynamic team, thrive in a fast-paced environment, and make a significant impact with your IT skills we look forward to hearing from you. Skills & Experience<ul><li>Service Desk Savvy: Your prior experience in a service desk role gives you a solid foundation to help users over the phone or in person.</li><li>Tech Expertise: You're well-versed in the MS Stack, Windows, O365, and Active Directory.</li><li>ITIL Insight: Whether you're certified or have experience within the ITIL framework, you understand its value.</li><li>Ticketing Whiz: Proficiency with ticketing systems like Service Now or similar tools is a plus.</li><li>Team Player: You thrive in a collaborative, highly supportive team environment.</li></ul> Please note, this role requires you to be onsite 5 days / week in Mt Wellington. How to applyPlease send your resume in Microsoft Word format by clicking on the apply button or for further information, contact Camilla Aldrich in our Auckland office on 09-915-6700. Job Reference No: 06900-0012938173</td></tr></tbody></table>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice: <a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.<img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjk3NDA4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">