Browse jobs Find the right job type for you Explore how we help jobseekers Finance and accounting Technology Contract talent Permanent talent Learn how we work with you Finance and accounting Technology Technology Risk, audit and compliance Finance and accounting Digital, marketing and customer experience Legal Operations Human resources 2025 Salary Guide Robert Half blog Press room Salary and hiring trends Adaptive working Competitive advantage Work-life balance Diversity and inclusion Browse jobs Find your next hire Our locations

11 results for It Support Level 2

Service Desk Analyst - Level 2 <table width="680"><tbody><tr><td width="552"><p><strong>The Company</strong></p><p>We are currently partnering with an established organization at the forefront of engineering, maintenance, and construction, both locally in New Zealand and on a global scale. Our client is a renowned industry leader with a revenue exceeding $9 billion worldwide and have an expectation for continued growth. They are currently seeking a Level 2 onsite IT Support Analyst to bolster their IT operations.</p><p>As part of this close-knit and friendly IT team, you'll have the opportunity to work alongside specialists who boast extensive tenures within the organization. If you're looking to be part of a supportive environment where your skills and contributions are valued, this could be the perfect opportunity for you.<br /><br /></p><p><strong>The Role</strong></p><p>As a Level 2 Service Desk Analyst you will be instrumental in providing technical support both onsite and remote to internal staff and company clients. Your inquisitive technical know-how is the key that lets you provide excellent support, but it is your unwavering customer focus and dedication to a professional approach that will set you apart.</p><p> </p><p><strong>Your Skills &amp; Experience</strong></p><ul><li>A least two years practical experience in a similar role. </li><li>Understanding of Network Support (routers / switches), and desktop support (Windows).</li><li>Strong experience with Printers and various related hardware.</li><li>Brilliant knowledge of Microsoft Office Support and Office 365.</li><li>Outstanding people skills.</li><li>Exceptional communication skills. (Verbal and Written)</li></ul><p> </p><p><strong>Your Profile</strong></p><p>You are a "people person" with a genuine passion for helping others. Even better, you know when to skip the tech talk, and can comfortably explain complex IT solutions to users without an IT background. Combine this with your technical insights and previous experience working on a helpdesk or IT support, and you are the perfect package our client is looking for.</p><p> </p><p><strong>How to apply</strong></p><p>Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact <strong>Stanley Onacha</strong> in our Auckland office on <strong>09-915-6700.</strong></p><p><strong> </strong></p><p>Job Reference Number: <strong>06900-0012948666</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMjY2NDQuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif"> L2 Support Engineer - CONTRACT <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>The company is a major player in the entertainment industry, and it is renowned for its expansive operations throughout the APAC region. Their range of brands stands as pioneers in the entertainment industry, carefully crafted to resonate with the dynamic landscape of modern retail.<br /> </p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>We're excited to present an excellent opportunity for a Level 2 IT Support Engineer, where your task will be delivering high quality IT support utilising technology in enterprise and retail environment. This role involves working on site with one of major players in its industry with occasional travels to venues in Auckland and Hamilton.</p><p>Server replacements:</p><ul><li>Facilitate server setup</li><li>Support onsite engineers during replacement</li><li>Some replacements may occur after 10PM; candidate should be comfortable with after-hours work<br /><br /></li></ul><p>EFTPOS pin pad vendor migrations:</p><ul><li>Aid in pin pad application installation and testing</li><li>Supervise migration project<br /><br /></li></ul><p>Kiosk PC replacements:</p><ul><li>Configure and deploy new PCs</li><li>Arrange shipment to venues</li><li>Assist venue staff with installation and operation<br /><br /></li></ul><p>WAP and Firewall replacements for 9 venues:</p><ul><li>Coordinate with venues, network team, and onsite staff for replacements</li><li>Ensure onsite contractors grant network engineers access for remote configuration<br /><br /></li></ul><p>New venue openings in Hamilton and Auckland:</p><ul><li>Assist in venue setup, including POS registers and servers</li><li>Provide onsite installation support<br /><br /></li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered. <br /> </p><p><strong><span style="text-decoration: underline;">Your profile: </span></strong></p><ul><li>3+ years of experience with similar position</li><li>Strong understanding of IT infrastructure, including servers, hardware replacements, POS systems, and PCs</li><li>Excellent communication skills, sense of ownership</li><li>Ability to work independently on assigned tasks</li><li>Retail industry experience would be a plus</li></ul><p> </p><p><strong><span style="text-decoration: underline;">How to apply</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Ondrej Litavsky or Camilla Aldrich </strong>in our Auckland office on<strong> 09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Job Reference No: </span></strong>06900-0012973511</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjI3ODg4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> Technical Support Specialist <table width="680"><tbody><tr><td width="552"><p><strong>The Company</strong></p><p>Our client is an established MSP with a reputation, revenue and client base that continues to grow year on year. This has created an opening for a Technical Support specialist with drive, passion, and a determination to provide exceptional support to clients. Not just a job, this is an exciting opportunity to embed yourself in a highly regarded company and progress your skill set further. As a valued member of this team, you'll receive ample support to expand your expertise, tackling level 1 to level 3 issues with confidence.</p><p> </p><p><strong>The Role</strong></p><p>As a Technical Support Specialist, you will be instrumental in supporting clients within SLA's and accurately providing solutions both remotely and occasionally on site. Your technical know-how and excellent customer service skills is the key that lets you provide effective solutions to clients.</p><p> </p><p><strong>Your Skills &amp; Experience</strong></p><ul><li>Minimum of two years hands-on experience in a comparable position.</li><li>Experience working in an MSP environment.</li><li>Familiarity with Network Assistance (routers / switches) and workstation assistance (Windows).</li><li>Extensive expertise with Printers and assorted hardware.</li><li>Excellent proficiency in Microsoft Office Assistance and Office 365.</li><li>Exceptional interpersonal abilities.</li><li>Outstanding communication proficiencies (Verbal and Written).</li></ul><p> </p><p><strong>Your Profile</strong></p><p>You are a dynamic individual with a natural knack for connecting with people and a sincere dedication to assisting others. If you possess the ability to effortlessly translate complex IT solutions into layman's terms and boast a wealth of technical expertise garnered from previous roles in helpdesk or IT support, then you're the ideal fit our client seeks.</p><p> </p><p><strong>How to apply</strong></p><p>Please send your resume in Microsoft Word format by clicking on the apply button or for further information, contact <strong>Stanley Onacha</strong> in our Auckland office on <strong>09-915-6700.</strong></p><p> </p><p>Job Reference Number: <strong>06900-0012968126</strong></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/U3RhbmxleS5PbmFjaGEuMzg1MTAuMTA5MThAcmhpbnouYXBsaXRyYWsuY29t.gif"> Desktop Support | Contract <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p> </p><p>A multi-national organization representing brands New Zealanders know and love who are in a large transition phase.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p> </p><p>Working within a small team and reporting to the IT Team Leader, your key responsibilities include:</p><p> </p><p>· Providing 1<sup>st</sup> and 2<sup>nd</sup> level support for internal users alongside helping the wider team work through their priorities</p><p>· Daily calls, tickets and walk ups for end user support</p><p>· Setting up new users on Desktops/Laptop/Mobile Phones</p><p>· Network knowledge and troubleshooting</p><p>· Onsite installation of Computers, Switches and other networked devices</p><p>· Trouble shooting Remote Access issues</p><p>· Various improvement projects as required</p><p><strong><span style="text-decoration: underline;">About You</span></strong></p><p>To be successful in this position, you will have had experience working within an enterprise sized organization, and be used to adapting quickly to multiple technologies. You also will have had at least 1 year within an MSP environment and will be used to supporting multiple businesses and systems at once in a busy and challenging environment. You will also have a minimum of 3 years' experience in similar positions, and have confidence to engage with strong / vocal users.</p><p><strong><span style="text-decoration: underline;">Required Skillsets </span></strong></p><p>· Strong customer service experience and experience delivering services despite multiple challenges</p><p>· Active Directory, Intune, Azure AD and Microsoft Apps</p><p>· Service Now experience (or with a similar ITSM portal)</p><p>· Experience with hardware handovers and set ups</p><p>· Enjoy working as part of a team for a common goal</p><p> </p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Camilla Aldrich or Ondrej Litavsky </strong>in our <strong>Auckland</strong> office on 09-915-6700<strong>.</strong></p><p><strong> </strong></p><p><span style="text-decoration: underline;">Job Reference No:</span> 06900-0012972265</p><p><strong> </strong></p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjE0NDI3LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> Finance Manager <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client is a privately held NZ business that operates in a creative industry. The business has been operating for over 10 years now and is continuing to expand its operations. There are approximately 40 staff including contractors with the owners working in the business daily. This is a vibrant culture with creative and interesting people who is now looking for a hands on Finance Manager to support the virtual CFO whilst still having the support of an external chartered accountant for tax and year end purposes.</p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>The role of Finance Manager will report to the CFO. You will be responsible for owning the day to day finance function and small team of 2 clerical staff. Your key responsibilities will include:</p><ul><li>Preparation of the monthly management accounts and providing analysis and commentary thereon</li><li>Prepare the monthly Finance reporting pack for review across 4-5 entities</li><li>Prepare GST, PAYE, FBT and WHT returns and file accordingly with the IRD</li><li>Prepare the fortnightly salaries and payroll requirements</li><li>Budgeting and forecasting</li><li>Staff management, leadership &amp; development of the finance function</li><li>Cashflow management</li><li>Ensure the internal controls, systems and processes are in place to ensure the integrity of the financial processes are in place</li><li>Business partner non-financial people to ensure the financial stewardship is managed within this business</li><li>Other ad hoc duties as required</li></ul><p><strong><span style="text-decoration: underline;">Your profile: </span></strong></p><p>To be considered for this role, we are looking for a hands on Finance Manager who has the following attributes:</p><ul><li>An ability to self manage</li><li>Prior staff management experience</li><li>Intermediate excel capability and preferably Xero experience</li><li>An ability to work with creative people, partnering their entrepreneurial flair but being able to install enough accounting rigour to this business</li><li>An ability to learn and grow with this business, including being coached from a very strategic CFO</li><li>Strong commercial acumen</li></ul><p><strong><span style="text-decoration: underline;">How to apply</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Megan Alexander in our Auckland office on<strong> 09-915-6700.</strong></p><p> </p><p><strong><span style="text-decoration: underline;">Job Reference No: </span></strong>06900-0012942592</p><p><strong> </strong></p><p><strong> </strong></p></td></tr></tbody></table><p> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWVnYW4uYWxleGFuZGVyLjQ3OTczLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> Service Desk Analyst | CONTRACT <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A large, well respected NZ entity based in the CBD is on the hunt for a captivating Service Desk Manager for an initial 6-month contract. Well known for its services, this is a premium brand and certainly serves NZ well in its offering in the medical field. With a dominant market presence, this company is a cornerstone in most Kiwi's lives!<br /><br /></p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>Working within a team of 6 Service Desk Analysts, you'll troubleshoot your way through issues in this fast-paced environment. In this role, you'll be the technical wizard that keeps the organization running smoothly. You'll provide top-tier technical support, showcasing your skills at a L2 expertise. Your toolkit will include Windows, the MS Stack, Active Directory, Azure O365, and various common desktop applications.</p><p>At the heart of this bustling operation, IT plays a pivotal role in keeping the wheels turning. Your ability to stay cool under pressure and swiftly tackle technical challenges will be the key to your success here. In this collaborative service desk environment, you'll work side by side with a supportive team, sharing knowledge and expertise across the organization.<br /><br /></p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li><strong>Service Desk Savvy:</strong> Your experience in a service desk role gives you a solid foundation.</li><li><strong>Tech Expertise:</strong> You're well-versed in the MS Stack, Windows, O365, Azure and Active Directory.</li><li><strong>ITIL Insight:</strong> Whether you're certified or have experience within the ITIL framework, you understand its value.</li><li><strong>Ticketing Whiz:</strong> Proficiency with ticketing systems like Service Now or similar tools is a plus.</li><li><strong>Team Player:</strong> You thrive in a collaborative, highly supportive team environment.<br /><br /></li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered.<br /><br /></p><p><strong><span style="text-decoration: underline;">How to apply</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Camilla Aldrich or Ondrej Litavsky in our Auckland office on<strong> 09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><em>Job Reference No: 06900-0012974492</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjk3OTIyLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> Desktop Support | Contract <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A large tertiary level education centre, this organisation is passionate about supporting Kiwi's reach their full potential and find a career that they love. Partnered with a number of New Zealand businesses, they centre work to have students a job offer once they have completed a course.</p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>This is a 5 week backfill cover while the permanent team member onsite goes on some extended leave. Working within a wider team around Auckland, this position is the sole IT staff member based at this campus. This role will include:</p><ul><li>Troubleshooting hardware issues (printers, servers, networks, laptops)</li><li>Providing 1<sup>st</sup> and 2<sup>nd</sup> line support to all users onsite</li><li>Log issues in approved helpdesk software, including updating resolutions database.</li><li>Document resolutions for future reference.</li><li>Perform hardware and software installations on new and existing desktop and laptop computers</li><li>Effectively communicate with users to ensure they feel their technology needs are being supported</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Skills &amp; Experience</span></strong></p><ul><li>Minimum of 2-3 experience in IT Support position</li><li>Experience troubleshooting Desktops, Laptops and Servers</li><li>Experience with networking technologies i.e. TCP/IP, LAN/WAN</li><li>Experience supporting of common applications, e.g. Microsoft Office, M365, other Microsoft product.</li></ul><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Camilla Aldrich or Ondrej Litavsky</strong> in our <strong>Auckland</strong> office on <strong>09-915-6700</strong><strong>.</strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Job Reference No: </span></strong>06900-0012937266</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjkwNjE1LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> IT Support Engineer <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>Leveraging advanced technology, our client is expanding their workforce to meet the evolving demands of their NZ clients. Our well-established partner leads the market as a premier provider of managed services in the cloud sector, committed to delivering efficient IT solutions globally. <br /> </p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>We're excited to present an excellent opportunity for an IT Support Engineer, where you'll engage in a customer facing role, delivering high quality IT support utilising technology in large environment. This role involves working on site with one of key players in the NZ FMCG industry.</p><p>In this role, you will be working on regular BAU tasks alongside ongoing projects and you'll be getting hands on with servers and networks. You'll be the technology subject matter expert onsite so confidence is key.</p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Your Profile: </span></strong></p><ul><li>At least 3 years of hands-on experience in the industry</li><li>Proficient communication skills, skilled in interacting with stakeholders various levels of the organisation</li><li>Confidence to get involved in technical projects</li><li>Knowledgeable about diverse network technologies (CISCO, Fortinet, Ruckus)</li><li>Ability to document procedures and processes</li><li>Proven expertise in handling Microsoft and HP products (Active Directory, Azure, O365)</li><li>Outstanding interpersonal skills</li><li>Ability to operate effectively both autonomously and as part of a team<br /><br /></li></ul><p>Please note, this a contract position so only candidates who have valid working rights in New Zealand can be considered. <br /> </p><p><strong><span style="text-decoration: underline;">How to apply</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Ondrej Litavsky or Camilla Aldrich </strong>in our Auckland office on<strong> 09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Job Reference No: </span></strong>06900-0012968134</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/T25kcmVqLkxpdGF2c2t5LjY4MTEwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> Senior Finance Business Partner <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>My client is a very large MNC with significant operations in NZ. The business is unique and operates in the import &amp; distribution space in a niche part of the market place. Relatively unknown in name, the company is listed and has over 35000 employees globally with approximately 700 staff in NZ. The business is continuing to expand and grow in NZ and more recently has acquired another mid sized $60-$70M business in NZ and is now in the process of integrating this business into its core portfolio.</p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>In the role of Senior Finance Business Partner, You will be in a role where you need to take full ownership of supporting the operations of the business units with two sites - one in Ellerslie, one close to Auckland airport. Your key day to day responsibilities will include:</p><p> </p><ul><li>Prepare the management reporting packs to Group, with explanation of variances to budgets and forecasts but be able to tell the story of operational performance</li><li>Provide an insight into key variances where necessary, driving recommendations</li><li>Lead the budgeting and forecasting processes</li><li>Conduct comprehensive client margin, pricing and volume analysis</li><li>Support strategic initiatives providing financial advice, analysis and make recommendations to the business</li><li>Work in conjunction with other business unit controllers both in country and offshore to drive consistencies across the group and support business improvement projects</li><li>Support evaluations, due diligence and integrational processes for M&amp;A opportunities</li><li>Provide financial oversight for contract renewals</li><li>Be an active member of the NZ finance team to aid in integrating the newly acquired business into the core systems and processes</li><li>Other ad hoc duties as required.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your profile: </span></strong></p><p>To be considered for this role, we are looking for proven Finance Business partnering experience at a senior level. This is a role where you will have the need to work autonomously and therefore someone who is experienced and knows what good looks like and wants to help drive this culture with the Australian based CFO is paramount. You will have the following attributes:</p><ul><li>Prior FMCG experience</li><li>CA qualified or equivalent</li><li>Results orientated person who can add value to operations</li><li>Autonomous, results focused individual</li><li>Someone that wants to be part of a transformational journey of a business as it continues to grow and acquire</li><li>Strong on business processes and commercial acumen</li><li>Strong modelling and cost analysis ability</li><li>Prior SAP experience preferred</li><li>Effective communication skills, both written &amp; oral</li><li>Proven change management experience where you can demonstrate an ability to influence outcomes and people</li><li>Natural leadership capabilities.</li></ul><p>At this business is situated across two sites, the CFO is looking for an individual who can work across sites (based in Ellerslie and Airport locations) within a 3/2 hyrbid model.</p><p><strong><span style="text-decoration: underline;">How to apply</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Megan Alexander or Nick Neutze </strong>in our Auckland office on<strong> 09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;">Job Reference No:</span></strong></p><p><strong>06900-0012942620</strong></p><p><strong> </strong></p></td></tr></tbody></table><p><br /> </p><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/bWVnYW4uYWxleGFuZGVyLjUzNzU0LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> Service Desk Analyst | Contract <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A global multi-national organisation with over 20,000 employees worldwide, my client provides Industrial, Motor &amp; Logistics operations around the world. With a presence in New Zealand since 1999 and over 1200 staff between its 3 divisions this is a stable business that continues to grow in the market here. Now operating 62 facilities from Whangarei to Invercargill, it is an exciting time to get join a fast-paced team that offers exposure to modern technologies.</p><p> </p><p><strong><span style="text-decoration: underline;">The Role</span></strong></p><p>Working within a team of 4 and reporting to the Systems Support Team Leader, you will be the go-to person for anything relating to L1 &amp; L2 support linked to applications and systems. While your role will incorporate other IT Support functions as well, applications are certainly your main focus with the below duties:</p><ul><li>Troubleshoot computer, printer, network, software, and other IT related issues.</li><li>Remote and in-person support for users around NZ for IT systems</li><li>1st line applications and ERP support for D365 (Dynamics 365)</li><li>Perform hardware and software installations on new and existing desktop and laptop computers.</li></ul><p> </p><p><strong><span style="text-decoration: underline;">Your Skills &amp; Experience</span></strong></p><ul><li>Experience in a similar Application / Service Desk position</li><li>Prior experience with D365 in a commercial setting highly advantageous</li><li>Knowledge of networking technologies i.e. TCP/IP, LAN/WAN</li><li>Knowledge of common applications, e.g. Microsoft Office, M365, other Microsoft product.</li><li>Experience with other ERP systems would be advantageous</li></ul><p> </p><p>This role has the opportunity to become permanent at the end of the assignment should you wish for a long term opportunity.</p><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">Apply Today</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact <strong>Camilla Aldrich or Ondrej Litavsky</strong> in our <strong>Auckland</strong> office on <strong>09-915-6700</strong><strong>.</strong></p><p><strong> </strong></p><p><em><span style="text-decoration: underline;">Job Reference No: </span>06900-0012843047</em></p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjc5MzMwLjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif"> Service Desk Analyst L2 | CONTRACT <table width="956"><tbody><tr><td width="552"><p><strong><span style="text-decoration: underline;">The Company</span></strong></p><p>A leading provider of engineering, maintenance, and construction in NZ and globally, looking for an onsite IT Support Contractor. With operations across NZ and worldwide, and revenue of more than $9 billion globally, this organisation operates as a leader in their industry. The IT team is close knit, down to earth, and friendly with a solid foundation of specialists who have long tenures.</p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">The Role </span></strong></p><p>In this role, you'll handle a diverse range of IT support tasks, from diagnosing and resolving hardware and software issues to assisting with network configurations. Your excellent communication skills and technical expertise will shine as you provide clear instructions and guidance to users. Additionally, you'll have the opportunity to contribute to ongoing improvements in our IT infrastructure, helping to implement new technologies and streamline existing processes. If you're ready to be part of a dynamic team, thrive in a fast-paced environment, and make a significant impact with your IT skills we look forward to hearing from you.</p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Skills &amp; Experience</span></strong></p><ul><li><strong>Service Desk Savvy:</strong> Your prior experience in a service desk role gives you a solid foundation to help users over the phone or in person.</li><li><strong>Tech Expertise:</strong> You're well-versed in the MS Stack, Windows, O365, and Active Directory.</li><li><strong>ITIL Insight:</strong> Whether you're certified or have experience within the ITIL framework, you understand its value.</li><li><strong>Ticketing Whiz:</strong> Proficiency with ticketing systems like Service Now or similar tools is a plus.</li><li><strong>Team Player:</strong> You thrive in a collaborative, highly supportive team environment.</li></ul><p><strong> </strong></p><p>Please note, this role requires you to be onsite 5 days / week in Mt Wellington.</p><p><strong> </strong></p><p><strong><span style="text-decoration: underline;">How to apply</span></strong></p><p>Please send your resume in <strong>Microsoft Word</strong> format by clicking on the apply button or for further information, contact Camilla Aldrich in our Auckland office on<strong> 09-915-6700.</strong></p><p><strong><span style="text-decoration: underline;"> </span></strong></p><p><strong><span style="text-decoration: underline;">Job Reference No:</span></strong> 06900-0012938173</p></td></tr></tbody></table><p><em>By clicking 'apply', you give your express consent that Robert Half may use your personal information to process your job application and to contact you from time to time for future employment opportunities. For further information on how Robert Half processes your personal information and how to access and correct your information, please read the Robert Half privacy notice:</em> <em><a href="https://nam02.safelinks.protection.outlook.com/?url=https://www.roberthalf.co.nz/privacy-statement&amp;data=05|01|[email protected]|2df93a725f1c43601e5308daa1051e08|16532572d5674d678727f12f7bb6aed3|0|0|637999340615419831|Unknown|TWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0=|3000|||&amp;sdata=cIixo6zjvDZ9MDPYy+jEU0wsYA/yRNDEHRQ4pRKx8Eg=&amp;reserved=0">https://www.roberthalf.co.nz/privacy-statement</a>. Please do not submit any sensitive personal data to us in your resume (such as government ID numbers, ethnicity, gender, religion, marital status or trade union membership) as we do not collect your sensitive personal data at this time.</em></p><img src="https://counter.adcourier.com/Q2FtaWxsYS5BbGRyaWNoLjk3NDA4LjEwOTE4QHJoaW56LmFwbGl0cmFrLmNvbQ.gif">