10 results for Senior Customer Service Specialist

Customer Service Representative If you like the idea of working in a dynamic, rapidly-changing call center, you might be interested in this Customer Service Representative position via Robert Half. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. This long-term contract / contract Customer Service Representative position could be for you, if you're available to work in Concord, Ontario. What you get to do every single day - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Manage the fielding and sending of important written business correspondence - Contribute accurate, friendly customer service in a timely fashion - Manage and place incoming telephone calls

Customer Service Representative Customer Service Representatives might be interested in this opportunity via Robert Half, in a dynamic, rapidly changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for work in Vaughan, Ontario and can work a permanent position, this could be the Customer Service Representative opportunity for you! Your responsibilities in this role - Receive and send written business correspondence - Offer friendly, accurate customer service in a timely fashion - Be a part of business development by by actively cross-selling and referring customers - Handle incoming telephone calls

Senior Accounting Specialist THE ROLE:Do you want to make a difference and see positive change in Calgary? Our client requires the support of a passionate, driven Accounting Specialist for a 4-month engagement with a non-profit organization.Typical duties include:<ul><li>Prepare monthly and quarterly financial reporting package to the board and business units</li><li>Oversee the AP and AR process, including the accurate and timely processing of invoices, expense reports, collections and payments</li><li>Monitor budget performance, analyze variances, and provide insights and recommendations to optimize resource allocation</li><li>Review and approve monthly bank and account reconciliations, investigate and resolve discrepancies</li><li>Reviews and approves trust account reconciliations and monitors compliance with trust condition</li><li>Coordinates external audit and prepares annual financial statements in accordance with accounting principles for not-for-profit organizations</li><li>Approve all journal entries for direct reports and provide all transactional reporting requirements, including payroll</li><li>Prepare GST returns</li></ul>ABOUT YOU:With over 7 years of dedicated experience in financial accounting roles, you bring a wealth of expertise to the table. Holding a professional accounting designation in good standing, you pride yourself on your meticulous attention to detail and strong communication skills. Microsoft Excel mastery and familiarity with ERP systems are second nature to you, enabling seamless navigation of complex financial landscapes. Equipped with solid problem-solving abilities and analytical prowess, you are adept at tackling challenges head-on. As a natural leader, you are eager to contribute your skills to support the noble mission of a non-profit organization in a 4-month engagement. WHAT'S ON OFFER?Explore a rewarding opportunity in joining our client's esteemed team in this contract role, you'll not only earn a competitive wage but also open doors to professional development and growth opportunities. Become an integral part of a forward-thinking team, contributing your skills and expertise to make a meaningful impact. Don't miss out on this chance to enhance your career. Please submit your details online today!

Sales Support Representative II Robert Half is currently working with a dynamic client seeking a Cash Application Specialist. As the Cash Application Specialist, you will be responsible for processing high volume transactions for the accounts receivable department. The Cash Application Specialist will ideally have previous accounts receivable experience while working in a high-volume environment. This could be the role for you if you are a Cash Application Specialist! Key responsibilities - Record daily payments including wires, ACH credit transfers, and checks to customer accounts - Help manage customer database accounts - Manage accounts receivables and remittances - Perform weekly general ledger reports - Address payment issues or other discrepancies

Senior Accounts Payable Specialist In anticipation of future needs Robert Half is currently seeking Senior Accounts Payable Specialists throughout the Calgary region. As a Senior Accounts Payable Specialist your day to day responsibilities may include, but not be limited to: <ul><li>Provide high-level administrative support to executives and departments, including managing calendars, scheduling meetings, and coordinating travel arrangements.</li><li>Prepare and distribute correspondence, reports, and presentations using Microsoft Office Suite and JDE software.</li><li>Maintain and update confidential information and files with accuracy and discretion.</li><li>Assist with financial tasks, including processing invoices, expense reports, and purchase orders using JDE software.</li><li>Coordinate and support special projects and initiatives as assigned.</li><li>Serve as a point of contact for internal and external stakeholders, providing excellent customer service and resolving inquiries in a timely manner.</li><li>Collaborate with cross-functional teams to ensure effective communication and coordination of administrative tasks.</li><li>Maintain a high level of professionalism and confidentiality in all interactions and communications.</li><li>Ad-hoc duties as requested.</li></ul>

Senior Accountant Our client, a law firm in downtown Vancouver is currently recruiting for a Senior Accountant who will directly report to the Director of Finance Responsibilities:<ul><li>Oversight on all trust accounting with the Firm ensuring compliance with all requirements as set out by the Law Society of BC.</li><li>Bill process lead (posting, managing trust transfers, WIP review, write-off process, etc.) collaboration with Billing Coordinator and AR Specialist to complete the monthly billing cycle in a timely manner.</li><li>Prepares month end GL account reconciliations and journal entries.</li><li>Daily and monthly bank reconciliations.</li><li>Reviews AP weekly AP run.</li><li>Responsible for regulatory reporting requirements including PST, GST, EHT, WCB</li><li>Prepares financial reports and assists with budgeting as requested by senior leadership.</li><li>Implements and maintains best accounting practices.</li><li>Manages escalated billing and accounting matters.</li></ul>

Senior Accountant Our client is a dynamic, customer focused, privately owned, and growing organization and they are seeking a Senior Accountant for their locally based Head Office. Reporting to the CFO, the Senior Accountant will be responsible for preparation of Financial Statements, along with supporting reconciliation, analysis, and compliance. This role will also have a lot of interesting ad hoc project work to keep you on your toes. If you have a passion for understanding all of the processes and procedures that support company operations and accounting systems, as well as analyzing and interpreting financial information, this role is for you. This organization can offer growth, mentorship, challenge and a first class working environment!

Manager, Financial Planning and Analysis Our client based in Vancouver, is looking for a Senior Manager, Financial Planning and Analysis (FP& A) (Treasury business partner). Our client, is seeking a dynamic individual to spearhead finance support for their Treasury Group. As a crucial liaison, you'll immerse yourself in understanding Treasury's intricate financial landscape, offering invaluable insights and strategic guidance. From real estate lending to managing fixed income assets, you'll play a pivotal role in shaping our financial operations and influencing strategic decisions. If you thrive in a fast-paced environment, possess a strong technical foundation, and enjoy collaborating closely with business units, we want to hear from you! What you'll be doing: <ul><li>As an integral leader within the Finance function, the Senior Manager will:</li><li>Develop and foster a dynamic environment focused on being agile and flexible to best support the growing and changing needs of the business,</li><li>Create an environment that empowers team members and enables them to realize their full potential and value,</li><li>Provide senior level finance support to the Treasury Group</li><li>Build relationships with senior leaders in Treasury, gaining a deep knowledge of that area and providing insight into financial data that influences decision-making. </li><li>Act as financial advisor for Treasury business units by providing advice on structuring of potential new products and services, product pricing and other financial considerations.</li><li>Extensive knowledge of the Treasury products, processes and controls, balance sheet and earnings at both the Group and the product level, providing insights of drivers and influencers of financial results; both historically and forward looking.</li><li>Responsible for appropriate financial information and communication with Treasury through strong collaboration with various finance team members and leverage of their information and reporting. </li><li>Deliver results professionally and clearly, highlighting key assumptions and potential risks to drive and support recommendations for business decisions.</li><li>Support the FP& A team in the annual budget and rolling quarterly forecasts for the Treasury Group and support Finance members in inputs required for Capital planning and monitoring. </li><li>Work closely with the Treasury Administration team that provides daily settlement of Treasury transactions and reconciliations.</li><li>Advise on technical accounting for Treasury products with the assistance of other Finance teams. </li></ul>

Senior PHP Developer Are you an experienced PHP expert looking to make a significant impact? We are actively seeking a highly skilled Senior PHP Developer to join our client's esteemed team. In this role, you will take charge of designing, developing, and maintaining robust backend systems critical to their platform's success. Collaborating closely with cross-functional teams, you'll translate requirements into innovative technical solutions while ensuring scalability, security, and reliability. Responsibilities:<ul><li>Design, develop, and maintain efficient, reusable, and reliable PHP code.</li><li>Collaborate with frontend developers, product managers, and stakeholders to translate requirements into technical solutions.</li><li>Architect and implement scalable, secure, and maintainable backend solutions.</li><li>Optimize application performance and ensure high availability and reliability.</li><li>Conduct thorough code reviews, offer constructive feedback, and mentor junior developers.</li><li>Stay abreast of emerging technologies and best practices in backend development.</li></ul>

VP, SMB Sales & Partnerships Strategy & Enablement Robert Half's client in the finance sector is seeking a Sales and Partnership professional. In this position you will be reporting to the Head of SMB Strategy & Support Ops, this high-impact role will be responsible for coordinating the execution and delivery of a wide breadth of sales strategy and enablement initiatives that will drive effectiveness and nimbleness of the SMB Sales & Partnerships organization. You will provide expert guidance and leadership within your delivery streams, enhance client and employee experiences, and execute against critical initiatives focused on product and service delivery, sales enablement, continual process improvement, and the creation of a strong, scalable controls environment to protect our clients and the firm. The VP, SMB Sales & Partnerships Strategy & Enablement will:· Act as a key execution and delivery partner to support the SMB Sales & Partnerships organization's strategic efforts in close partnership with stakeholders across the organization.· Perform and lead analysis to identify learnings, performance, and process improvement recommendations across the SMB Sales & Partnerships organization.· Deliver multiple initiatives leveraging strategy, project management, analytics, communication, and stakeholder engagement skills.· Partner across functions to ensure a frictionless integration of new sales strategy and enablement initiatives.· Develop, manage, and maintain a communications, collateral, and process repository to ensure consistent messaging and engagement across Sales & Partnerships organization.· Deliver multiple initiatives leveraging strategy, project management, analytics, communication, and stakeholder engagement skills.· Partner across functions to ensure a frictionless integration of new sales strategy and enablement initiatives.· Develop, manage, and maintain a communications, collateral, and process repository to ensure consistent messaging and engagement across Sales & Partnerships teams, stakeholders, and clients.· Develop, manage, and maintain a portfolio of partner-facing training and marketing material that will bolster our partners' abilities to positively position our business to their members. Desired Background & Qualifications:· 5+ years experience in project management, communications, sales readiness and overall business management.· Learning and development experience is an asset.- Very strong PowerPoint skills· Bachelor's degree or combination of relevant professional experience and/or certifications.· A Project Management certification is preferred but not required.