35 results for Telecommunications Specialist

HR Specialist If you have a passion for human resources and you're looking for an exciting, new opportunity, Robert Half has an excellent opportunity as a Human Resources Specialist. In this role, you will perform various HR duties, including assisting with sourcing new talent, posting open requisitions, recruiting, new hire orientation, updates to the employee handbook, employee relations, in addition to various other HR functions. How you will make an impact - Manage benefits and open enrollment programs - Oversee the hiring process job postings, screening applicants' resumes, performing candidate background checks - Prepare and update employment records for terminations, new hires, promotions, and transfers - Assist with making updates to internal policies and procedures under the general guidance of the HR leadership team - Schedule and conduct candidate interviews - Develop and provide orientation and onboarding to new employees

Accounts Receivable Specialist This West End client is seeking an accounts receivable specialist for a few months. The ideal candidate should have excellent communications skills and have knowledge of Workday. Some of the duties include:-Following up with daily inquiries about payments-All deposits-All wire transfers-Money collections-Refunds-Process payments-Balance transactions and other EFT. -Must know about HST and GST

Collections Specialist Our client, a dynamic company based in Mississauga, is currently seeking a diligent and experienced Bilingual French Collections Representative to join their team on an ongoing contract basis. As the Bilingual French Collections Representative, you will play a crucial role in the finance department, focusing on collections, reconciliations, and customer communications. Your responsibilities in this role:<ul><li>Make collection calls to customers, ensuring timely payments and resolving any outstanding issues.</li><li>Connect with approximately 500 customers per week to maintain payment schedules and address any concerns.</li><li>Perform reconciliations to ensure accuracy in account balances and transactions.</li><li>Investigate discrepancies and disputes, working to resolve issues promptly and efficiently.</li><li>Re-send invoices to customers upon request, maintaining accurate records of all communications.</li><li>Yield to all Federal Fair Credit Reporting Act rules and regulations.</li><li>Ensure payments are processed</li><li>Direct all billing and reporting activities in accordance to deadlines</li><li>Maintain and update customer files to sustain data integrity</li><li>Register all customer payments to the correct reports</li></ul>

Senior Accounting Specialist THE ROLE:Do you want to make a difference and see positive change in Calgary? Our client requires the support of a passionate, driven Accounting Specialist for a 4-month engagement with a non-profit organization.Typical duties include:<ul><li>Prepare monthly and quarterly financial reporting package to the board and business units</li><li>Oversee the AP and AR process, including the accurate and timely processing of invoices, expense reports, collections and payments</li><li>Monitor budget performance, analyze variances, and provide insights and recommendations to optimize resource allocation</li><li>Review and approve monthly bank and account reconciliations, investigate and resolve discrepancies</li><li>Reviews and approves trust account reconciliations and monitors compliance with trust condition</li><li>Coordinates external audit and prepares annual financial statements in accordance with accounting principles for not-for-profit organizations</li><li>Approve all journal entries for direct reports and provide all transactional reporting requirements, including payroll</li><li>Prepare GST returns</li></ul>ABOUT YOU:With over 7 years of dedicated experience in financial accounting roles, you bring a wealth of expertise to the table. Holding a professional accounting designation in good standing, you pride yourself on your meticulous attention to detail and strong communication skills. Microsoft Excel mastery and familiarity with ERP systems are second nature to you, enabling seamless navigation of complex financial landscapes. Equipped with solid problem-solving abilities and analytical prowess, you are adept at tackling challenges head-on. As a natural leader, you are eager to contribute your skills to support the noble mission of a non-profit organization in a 4-month engagement. WHAT'S ON OFFER?Explore a rewarding opportunity in joining our client's esteemed team in this contract role, you'll not only earn a competitive wage but also open doors to professional development and growth opportunities. Become an integral part of a forward-thinking team, contributing your skills and expertise to make a meaningful impact. Don't miss out on this chance to enhance your career. Please submit your details online today!

Accounts Payable Specialist Accounts Payable Analyst Contract Opportunity Robert Half is actively sourcing for an Accounts Payable professional with 3-5+ years of full-cycle Accounts Payable experience and prior work experience using Coupa & Oracle. This will be a 6-month contract opportunity with potential turn permanent based on fit/performance. Working downtown Toronto on a hybrid basis (2-3 days in office per week), the Accounts Payable Analyst will be responsible for overseeing accounts payable processes, managing fixed assets, and supporting procurement activities. Please apply today for immediate consideration. Key Responsibilities will include:<ul><li>Process Accounts Payable transactions, including verifying invoices, reconciling employee expense reimbursements, and ensuring compliance with policies and procedures</li><li>Input entries into the Accounts Payable system and prepare necessary reports for reconciliation purposes</li><li>Maintain accurate vendor records and assist in managing vendor/supplier lists</li><li>Manage fixed assets by maintaining records, ensuring proper identification, and conducting regular reconciliations</li><li>Collaborate with stakeholders to ensure accurate depreciation of fixed assets</li><li>Manage vendor communications</li><li>Serve as a backup for miscellaneous administrative tasks when necessary.</li><li>Receive incoming cheques, maintain records, and manage the courier window as required</li></ul>

Collections Specialist Accounts Receivable Reconciliation & Analysis • Prepare and analyze monthly accounts receivable reconciliations • Prepare and analyze provision for doubtful accounts and other A/R month-end reports Collections & Customer Communication • Provide support to the Finance team in understanding, investigating and resolving Accounts Receivable collection issues • Notify customers of overdue payments and accounts by telephone, mail, and email – including timely follow up if a reply is not received • Develop payment plans and negotiate debt payments • Document and track in system all collection activities • Strengthen and develop relationships with customers by professionally handling customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes, and processing payments and refunds Internal Communications • Liaise with all sites when necessary to resolve customer discrepancies with sales contracts Performance Improvement and Process Optimization • Recommend further action or discontinuation of product and service on occasions where payment is not forthcoming • Assist in streamlining and optimizing the Accounts Receivable and collection processes by identifying areas for performance improvement Reporting and Documentation • Preparing ad-hoc reports related to collection work

OTSC Analyst/Network Specialist THE ROLE:Are you ready to dive into a dynamic role as a Network Specialist? Our esteemed Calgary client is seeking a proactive individual to spearhead responses to a diverse array of OTSC enquiries and IMS incidents, bugs, and feature requests. As a pivotal part of our team, you'll be the cornerstone of our helpdesk capability, handling calls, emails, and meticulously logging client support requests in our internal ticketing system. Moreover, you'll craft technical reports and contribute valuable insights in scheduled meetings, enhancing OT network performance, asset availability, and recommending optimizations to our stakeholders.ABOUT YOU:You are a highly driven Network Specialist with over 2 years of relevant work experience. You bring proficient expertise in wireless networking alongside a robust background in delivering Root Cause Analysis (RCA) for incidents impacting asset availability. Your skill set includes a strong aptitude for critical response, troubleshooting, and general maintenance, complemented by hands-on involvement in leading or assisting proof-of-concept trials with new technologies. Your ability to manage multiple projects and prioritize assignments, coupled with a knack for raising and resolving business and technical issues, enables effective project delivery. WHAT'S ON OFFER?Our client offers a competitive wage and comprehensive benefit package with the ability to develop your knowledge and skills. This is a unique opportunity to contribute your expertise and be part of a dynamic and successful organization. Please submit your details online today!

IT Support Specialist Robert Half is looking to hire an IT Support Specialist for a client that is rapidly expanding in the Haldimand County. This is an exciting full time opportunity offering growth, development and stability. Please take a look at the summarized information below and apply if you are the right fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding Role: IT Support SpecialistType: Full Time / PermanentLocation: West GTASalary: $50k to $60k (Max is $63k) + 3 Weeks Vacation + Strong Benefits + Over time pay

Master Data Governance Specialist Robert Half is looking for a Master Data Governance Specialist to join a large client of our. This Master Data Governance Specialist contract has an initial term of 7-months, with a strong possibility of extension. While this position is open to remote candidates across Canada, preference will be given to individuals who can work on-site two to three days per week in Calgary, Alberta. What you'll do:<ul><li>Conduct comprehensive assessments of clients' master data management processes and identify opportunities for enhancement.</li><li>Design and implement master data governance frameworks tailored to the specific needs and objectives of each client.</li><li>Develop data quality standards, policies, and procedures to ensure the accuracy, completeness, and consistency of master data.</li><li>Collaborate with stakeholders across various departments to define data governance roles and responsibilities and establish clear accountability.</li><li>Provide training and support to client teams to facilitate the adoption of master data governance best practices.</li><li>Monitor and evaluate the effectiveness of data governance initiatives and recommend adjustments as necessary.</li></ul>

Network Infrastructure & Operations Specialist THE ROLE:Are you an experienced professional in network services looking to take on a challenging role with a dynamic company? Robert Half is currently seeking a skilled Network Infrastructure & Operations Specialist to join our esteemed Calgary client. If you're passionate about managing and optimizing network systems in a high-stakes environment, this could be the perfect opportunity for you. As our Network Infrastructure & Operations Specialist, you'll play a pivotal role in overseeing and administering network systems throughout our organization. From participating in cutting-edge projects to ensuring day-to-day operational support and security services, you'll be instrumental in maintaining the availability of critical business applications.ABOUT YOU:You have breadth of IT experience and proven working knowledge of networking with LAN, WAN, Voice, Wireless and Security support, maintenance, design and implementation. Advanced knowledge and proven experience with network capacity planning, network security principles, and general network management best practices. You have strong leadership and project Management experience and the ability to explore new ideas and contribute innovatively to network processes or solutions.WHAT YOU’LL GET:Our client offers a competitive Salary package including bonuses, training/professional incentives and a comprehensive benefit plan. You will have the opportunity to work in an exciting team-oriented environment while increasing your skillset and moving your career forward. If you think you have what it takes to join this recognized and innovative organization, please submit your details online today!

Network and Cloud Engineer Do you have experience working as a Network and Cloud Engineer? Robert Half has been engaged by a startup client of ours who are in immediate need of a Network and Cloud Engineer to join their team on a part-time basis. This Network and Cloud Engineer position is based on-site in Edmonton, AB and will require the individual to be available during business hours for the occasional meeting and work 2-days per week. You will be responsible for the following: Kubernetes Management:<ul><li>Deploy, oversee, and maintain Kubernetes clusters.</li><li>Monitor Kubernetes infrastructure, diagnose issues, and optimize performance.</li><li>Implement and manage container orchestration for applications.</li></ul>SQL Server Management:<ul><li>Administer and uphold SQL Server databases, ensuring data integrity and accessibility.</li><li>Enhance SQL Server performance through query refinement and indexing.</li><li>Execute backup and recovery strategies.</li></ul>Production Servers Management:<ul><li>Monitor, configure, and sustain production servers for maximum uptime.</li><li>Enforce security protocols and update server configurations regularly.</li><li>Collaborate with development teams to deploy and manage applications efficiently.</li></ul>Testing Servers Management:<ul><li>Establish and oversee testing environments for software development and quality assurance.</li><li>Coordinate server provisioning and deployment for testing purposes.</li><li>Address issues and align test environments with production configurations.</li></ul>Computing Servers Management:<ul><li>Supervise computing servers for diverse computational tasks and workloads.</li><li>Monitor server performance and optimize resource allocation.</li><li>Implement automation solutions for streamlined provisioning and management.</li></ul>

VP, SMB Sales & Partnerships Strategy & Enablement Robert Half's client in the finance sector is seeking a Sales and Partnership professional. In this position you will be reporting to the Head of SMB Strategy & Support Ops, this high-impact role will be responsible for coordinating the execution and delivery of a wide breadth of sales strategy and enablement initiatives that will drive effectiveness and nimbleness of the SMB Sales & Partnerships organization. You will provide expert guidance and leadership within your delivery streams, enhance client and employee experiences, and execute against critical initiatives focused on product and service delivery, sales enablement, continual process improvement, and the creation of a strong, scalable controls environment to protect our clients and the firm. The VP, SMB Sales & Partnerships Strategy & Enablement will:· Act as a key execution and delivery partner to support the SMB Sales & Partnerships organization's strategic efforts in close partnership with stakeholders across the organization.· Perform and lead analysis to identify learnings, performance, and process improvement recommendations across the SMB Sales & Partnerships organization.· Deliver multiple initiatives leveraging strategy, project management, analytics, communication, and stakeholder engagement skills.· Partner across functions to ensure a frictionless integration of new sales strategy and enablement initiatives.· Develop, manage, and maintain a communications, collateral, and process repository to ensure consistent messaging and engagement across Sales & Partnerships organization.· Deliver multiple initiatives leveraging strategy, project management, analytics, communication, and stakeholder engagement skills.· Partner across functions to ensure a frictionless integration of new sales strategy and enablement initiatives.· Develop, manage, and maintain a communications, collateral, and process repository to ensure consistent messaging and engagement across Sales & Partnerships teams, stakeholders, and clients.· Develop, manage, and maintain a portfolio of partner-facing training and marketing material that will bolster our partners' abilities to positively position our business to their members. Desired Background & Qualifications:· 5+ years experience in project management, communications, sales readiness and overall business management.· Learning and development experience is an asset.- Very strong PowerPoint skills· Bachelor's degree or combination of relevant professional experience and/or certifications.· A Project Management certification is preferred but not required.

Senior Accounts Payable Specialist In anticipation of future needs Robert Half is currently seeking Senior Accounts Payable Specialists throughout the Calgary region. As a Senior Accounts Payable Specialist your day to day responsibilities may include, but not be limited to: <ul><li>Provide high-level administrative support to executives and departments, including managing calendars, scheduling meetings, and coordinating travel arrangements.</li><li>Prepare and distribute correspondence, reports, and presentations using Microsoft Office Suite and JDE software.</li><li>Maintain and update confidential information and files with accuracy and discretion.</li><li>Assist with financial tasks, including processing invoices, expense reports, and purchase orders using JDE software.</li><li>Coordinate and support special projects and initiatives as assigned.</li><li>Serve as a point of contact for internal and external stakeholders, providing excellent customer service and resolving inquiries in a timely manner.</li><li>Collaborate with cross-functional teams to ensure effective communication and coordination of administrative tasks.</li><li>Maintain a high level of professionalism and confidentiality in all interactions and communications.</li><li>Ad-hoc duties as requested.</li></ul>

IT Support Specialist Robert Half is looking to hire an IT Support Specialist for a client that is rapidly expanding in the West GTA region. This is an exciting full time opportunity offering growth, development and stability. Please take a look at the summarized information below and apply if you are the right fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding Role: IT Support SpecialistType: Full Time / PermanentLocation: West GTASalary: $50k to $60k (Max is $63k) + 3 Weeks Vacation + Strong Benefits + Over time payRequirements:- 2+ Years experience working in IT / Help Desk role- Providing L1 and L2 Support- Office 365 / Basic Azure- Active Directory- Hardware trouble shooting (Printers, PCs, Laptops etc)- Mobile phone support / MDM- PC imaging; remote access tools- VoIP- Working with ticketing systems

Bilingual Dayforce Application Support Analyst The Bilingual Application Specialist will be accountable for configuration/validation/resolution, and training of the client’s global HCM software platform.

Network Administrator This is an on-site position in Downtown Vancouver. Candidates must be in British Columbia to be considered for this role. Are you an experienced Network Administrator that’s looking for the next step in their career? Please read on! In this Network Administrator role, you will be working at a leading law firm in Vancouver. They are building their IT team and have exciting plans for their infrastructure, so this will be a great opportunity to get involved early on. This is a critical role, as you will be the in-house networking expert. You will be one of the more senior team members that will support with complex technical issues, best practices, planning and recommendations, and mentorship for the team. The servers are primarily on premise at the moment, and the plan is to completely migrate to the cloud (MS Azure). You will be instrumental in supporting this migration and previous experience with Azure will be helpful. You’ll need some experience with cybersecurity to help with this migration as well. What you will do and how you will make an impact … [-] You will use ITIL / ITSM best practices and monitor the entire network. You will maintain the network and resolve any issues that arise.[-] You will mainly work with Cisco and Fortinet products. You will administer firewalls, routers, and switches. [-] You will support the team with complex technical issues, and work in a Windows environment. You will provide support for Active Directory, Azure and Exchange servers, as needed. Why we are excited about you … [-] You are a seasoned and experienced Network Administrator, and have some cybersecurity experience. [-] You have previous experience working in a Microsoft environment. [-] You have excellent communication skills and enjoy working onsite.

Senior Linux Administrator We are looking for a variety of Linux Specialists, ranging from Senior to Architect-level experience. You will work remotely in this role, and may need to go to the office from time to time. Candidates must be in British Columbia to be considered for this role. You will be joining a growing Managed Service Provider (MSP) based in British Columbia. They help clients across North America with their Systems, Networks, and Cybersecurity, and have 40 employees in BC. Their clients are in a variety of industries, including the public sector, education, manufacturing, retail, and more. What you will do and how you will make an impact … [-] You will work directly with clients and understand their current technologies and challenges and support with problem solving and designing new solutions. [-] You will be the subject matter expert for Linux and will be hands on as needed. You will work collaboratively with clients and internal team members when executing projects. [-] Your projects could include server management, IT infrastructure design and road mapping, disaster recovery and security, system migrations and upgrades.

Desktop Support Analyst Robert Half is seeking an IT Generalist with the ability to work independently to bring their experience to a growing team with our client. This is a contract role based in Calgary, Alberta. You will engage your five-star technical knowledge and your passion for exceptional customer service in order to provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems, and reduce the wait times for lab testing and offer assistance from an IT standpoint. Other duties include setting up computers, imaging computers, and moving equipment.

Cloud Systems Administrator Our client, located in Toronto is looking for a talented Cloud Systems Administrator to join their growing team and contribute to the development, deployment, and maintenance of their on-premises and cloud-based solutions. As a Cloud Systems Administrator, you will be responsible for designing, deploying, and managing Azure cloud solutions. You will work closely with other engineers and project managers to ensure the cloud environments are efficient, secure, and scalable. This role requires a deep understanding of Azure services and a passion for technology. Responsibilities:• Design, deploy, and manage Azure cloud infrastructure and solutions.• Monitor, troubleshoot, and optimize Azure cloud environments to ensure performance and cost-efficiency.• Implement security best practices to protect cloud infrastructure and data.• Collaborate with development teams to integrate and optimize cloud-based applications.• Develop and maintain automated processes for cloud provisioning, configuration, and management.• Create and maintain documentation for cloud architectures, configurations, and processes.• Assist in the migration of on-premises systems to Azure cloud.• Stay current with emerging cloud technologies and recommend innovative solutions.• Provide technical support and guidance to other team members and clients.• Participate in on-call rotation to provide support outside regular working hours.

IT Manager ****100% ONSITE POSITION BASED IN LANGLEY**** Our client operates within the Industrial space and they are looking for an IT Manager who is passionate about helping organizations with their IT infrastructure and operations. They are looking for someone who has the ability to develop and implement IT strategies over a long period of time that align with the organization's goals. You need to have the ability to manage daily operations of the IT department while ensuring the security of their IT systems, networks and data by implementing and maintaining cybersecurity best practices. The successful candidate needs to have great communication across all levels of the organization, and they should be interested in leading and mentoring their growing IT team. We're looking for someone with 10+ years in IT management, especially in cybersecurity and 5+ years in team leadership. We need you to know your way around IT systems, networks, and security protocols like the back of your hand. Your communication skills should be top-notch too, as you'll need to explain technical stuff to people who might not be tech-savvy. If you've led IT teams before and have certifications like CISSP, CISM, or ITIL, that's a big plus. Does this sound like you? If so, please apply for this position so we can connect and discuss next steps with you. The interview process A bit about myself - my name is Swarndeep Gill, and I am a recruitment consultant based in Vancouver, BC. I am constantly working on IT and creative roles, and I am always looking to meet new people. If you're interested in pursuing this role, please apply to this posting. If you are selected for the next stage, I will contact you for an initial discussion. This will be a chance for us to discuss the job requirements in greater detail, as well as your career goals and preferences for your next position. We can also discuss other opportunities which may fit what you're looking for. Please feel free to reach out and find me on LinkedIn by searching my name: Swarndeep Gill Compensation & benefits This is a full-time and permanent position that includes a competitive base salary, extended health and dental benefits, and paid vacation.

IT Service Manager Robert Half Technology is looking to hire a full time / permanent IT Service Manager for a client that is rapidly expanding in the East GTA Region. This position is offering stability within a strong industry, reputable organization and growth opportunities. Please take a look at the information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Role: IT Service Manager Type: Full time / Permanent Industry: Confidential Location: East GTA (Hybrid 3 days a week in office) Compensation: $80k to $90k (Some flexibility) + 10% Bonus + STRONG Benefits + 3 Weeks Vacation + Wellness account + all hardware provided Requirements: - 2+ years minimum in an similar IT Management role; leadership capabilities like mentoring, coaching and KPI’s etc. - At least 6+ years working within IT industry (Management / Infrastructure support positions). - Improving IT Infrastructure processes (Microsoft Environment); change management. - Overseeing the delivery of IT Services to meet needs of organization. - Managing relationships with clients (or other departments internally); vendor and stakeholder management. - Establish, monitor and reporting on SLA performance, reviewing SLA with clients. - Hands on experience with creating Disaster Recovery Plans (DRP), Business Continuity Plan (BCP) and security plans. - Experienced with technology (MS Stack). o Active Directory, storage systems, Azure, servers, networks, back ups; M365 environment. - Great communication; someone who can explain technical things to non – technical people. - Continuous learner; someone who can recommend IT strategies, policies and procedures and improve the environment / service.

IT Manager Robert Half Technology is hiring a Manufacturing Execution Systems Manager for a client in Windsor, Ontario. This role is onsite in Windsor and requires strong manufacturing experience. 📌 Must have at least 2-3 years’ experience in IT / Manufacturing Environments📌 10+ years of experience in manufacturing execution system (MES) design, development, and implementation📌 Production data from machines.📌 Must have an excellent functional knowledge of Shop Floor Execution Systems and processes for material replenishment and related processes that support Manufacturing Execution Systems.📌 Knowledge and experience developing and supporting databases, web apps and API's.📌 An additional asset would be other specialty software/systems technology knowledge and direct solution development capabilities with Allen Bradley, Omron, Kepware, Insequence, Factory Talk, Forcam, as well as system integration to ERP platforms including SAP and Infor.📌 Strong work ethic and ability to manage simultaneous tasks and responsibilities while under

IT Manager Are you ready to take the reins and drive innovation in the world of IT Infrastructure and Security? We're on the lookout for a dynamic Senior Manager, IT Infrastructure and Security to spearhead our global service delivery operations across the vibrant landscapes of the US, Canada, and Australia. This isn't just any role – it's a thrilling opportunity to make a real impact, reporting directly to our esteemed Vice President of Information Technology.As the Senior Manager, IT Infrastructure and Security, you'll be at the forefront of ensuring the stability, security, and scalability of our organization's digital infrastructure. You'll lead a diverse team of tech experts, providing them with the guidance and support they need to thrive in a fast-paced environment. From technical leadership to strategic planning, your role will be pivotal in shaping the future of our IT landscape.Here's what you'll be diving into:<ul><li>Lead a global team in delivering top-notch infrastructure and security services across multiple countries.</li><li>Collaborate closely with stakeholders, developers, and technical teams to drive business objectives forward.</li><li>Champion a culture of innovation and continuous improvement, empowering your team to push boundaries and challenge the status quo.</li><li>Stay ahead of the curve by providing thought leadership on emerging technologies and industry trends.</li><li>Develop and maintain strong relationships with key stakeholders, including vendors, partners, and clients.</li><li>Ensure that infrastructure and security service delivery aligns with legal, regulatory, and industry standards.</li><li>Foster a collaborative environment where creativity and teamwork flourish.</li><li>And much more!</li></ul>

IT Manager This is an on-site position in Surrey. Candidates must be in British Columbia to be considered for this role. You will work onsite for 6 months and then move to a hybrid model. This is a completely new position with a growing organization in the public sector. The focus is on leadership and people management, and you need a technical background for this role. You will be leading the IT infrastructure team and will be an escalation point when needed. They have a hybrid environment, and have some on prem servers, and some Azure services. You would be an escalation point for their systems and networks and will provide technical coaching for the team too. What you will do and how you will make an impact … The majority of your role will be focused on people management and leadership responsibilities. You will also support project delivery and be an escalation point for the team. You need at least 2 years of leadership experience for this position. [-] You will lead the IT infrastructure team (team of 3) and will provide coaching and mentorship. You will have regular one-on-ones, and performance reviews with the team. You will support their learning and development, and provide technical training as needed. [-] You will support project delivery for their IT infrastructure projects, and will oversee successful project completion. You will implement best practices and will be responsible for documentation. [-] You will be the escalation point for their systems and network administration. They are a Microsoft shop and are using Windows servers and some Azure services. They are also using Fortinet for their networking. You will monitor performance and provide recommendations for improvements. [-] You will support the IT Director with infrastructure / network design. [-] You will be responsible for vendor management and will be their point of contact internally. [-] You will stay on top of industry trends and best practices, and will provide recommendations accordingly.

IT Generalist If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half has the IT Generalist role for you. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This IT Generalist role is long-term contract / temporary to hire in nature and is based in the North Vancouver, British Columbia, area. Your responsibilities in this role - Communicate regularly and effectively with ticket submitters - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Solve computer problems, and implement appropriate action/solutions - Offer computer desktop support in accordance with established policies and procedures - hardware repairs with the appropriate vendors - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities