31 résultats pour Specialiste Du Service A La Clientele

Spécialiste aux comptes recevables Notre client, situé à Ville Saint-Laurent et oeuvrant dans le domaine manufacturier, est à la recherche d'un( spécialiste aux comptes recevables pour joindre son équipe en croissance. Vous avez une expérience avec les déductions et avez travaillé avec un gros volume? Ce poste pourrait vous intéresser. Le client offre un salaire compétitif et un horaire hybride. Responsabilités:• Évaluer et surveiller les risques de crédit associés aux clients• Suivi auprès des clients sur les paiements en retard• Surveiller et gérer les commandes bloquées• Réconcilier, surveiller et clarifier les déductions• Surveiller la boîte aux lettres du groupe des créances• Rapprochement des comptes• Favoriser des relations solides avec les départements des ventes et du service client pour résoudre les problèmes de recouvrement• Mener des actions pour atteindre les objectifs financiers fixés par le chef de groupe tels que les jours de vente en suspens• Soutenir le chef de groupe dans les projets orientés vers l'amélioration des processus• Effectuer diverses tâches et responsabilités telles que définies par le chef de groupe des comptes clients.

Spécialiste de la collection Notre client, une entreprise de Laval oeuvrant dans le domaine de la distribution, recherche un spécialiste de la collection. Type d'emploi : Temps plein, permanent Mode : Hybride (2 à 3 jours en télétravail par semaine) PRINCIPALES RESPONSABILITÉS• Résoudre les comptes en souffrance en percevant les paiements en retard• Traiter un volume élevé d'appels entrants de clients ayant des questions sur la facturation et les paiements• Effectuer, suivre et documenter les activités de recouvrement• Traiter et résoudre les demandes de renseignements des clients, du personnel des succursales, par téléphone ou par courriel.• Rechercher et résoudre les litiges dans le cadre des paramètres de la politique• Résoudre les problèmes de facturation entraînant des retards de paiement et promouvoir la facturation électronique.• Résoudre les divergences avec les clients, telles que les rétrofacturations d'escomptes, les litiges sur les conditions, les factures omises, les déductions non autorisées et les paiements mal appliqués.• Identifier et transmettre les comptes qui nécessitent des actions de tiers ou des actions en justice.• Rapprochement des comptes clients, le cas échéant• Surveiller et gérer l'écran " expédition en attente/affichage de notification" dans les limites autorisées.

Sales Specialist We are seeking a results-driven and experienced Sales Specialist to join our clients team. The successful candidate will play a crucial role in the sales department, with a focus on handling quotes, interacting with clients, and providing excellent customer service. The ideal candidate should have a minimum of 2 years of experience in sales within the lumber industry and possess strong skills in preparing and managing quotes. Proficiency in Sage 50 and the MS Office Suite is essential for success in this role. Responsibilities:<ul><li>Generate and share quotes with potential clients, ensuring accuracy and timely delivery</li><li>Prepare comprehensive quotes based on customer requirements and product specifications</li><li>Handle administrative tasks related to the sales process, including order processing and documentation</li><li>Utilize Sage 50 and MS Office Suite to manage sales data and customer information</li><li>Collaborate with the sales team to achieve sales targets and contribute to the overall success of the department</li><li>Build and maintain positive relationships with clients, addressing inquiries and providing excellent customer service</li><li>Stay informed about industry trends, market conditions, and competitor activities</li></ul>

AWS DevOps Engineer - Database Specialist Join our client and take charge of data engines as a AWS DevOps Engineer - Database Specialist. Your role is pivotal in optimizing and managing SQL databases within Amazon RDS, aligning them with our client's organizational goals while spearheading application development processes. Are you ready to dive into a dynamic environment where your expertise shapes the future of our data infrastructure? Responsibilities:<ul><li>Oversee and optimize the performance of database systems, ensuring seamless operation.</li><li>Manage database upgrades, security, storage, and implementations in AWS RDS.</li><li>Execute routine backups and implement high-speed recovery techniques to safeguard our data against any unforeseen events.</li><li>Fine-tune SQL queries, configurations, and deploy patches for optimal database performance.</li><li>Collaborate closely with Application Developers and IT project managers, providing expert database-related support.</li><li>Implement, optimize, and upgrade DBMS installations while contributing to code review and schema design.</li><li>Establish and uphold Database Administrator best practices to maintain high standards.</li><li>Develop and maintain maintenance plans, swiftly resolving issues and identifying root causes.</li><li>Document audit trails, report on usage and performance, and share statistical insights.</li><li>Create and enforce database policies, outlining standards and procedures for our team.</li><li>Stay abreast of industry best practices, recommending server improvements as necessary.</li></ul>

Sales Analyst Specialist We are looking for a Sales Analyst to join our clients team and support their sales team by compiling and analyzing sales and market data to help our organization sell more effectively, as well as keeping up to date with Bid to tenders and ongoing projects. Sales Analyst responsibilities include reviewing market trends and other sales figures to help our sales team understand the market and provide more recommendations to our clients potential clients. Ultimately, you will work with our clients sales team to improve our sales process and help us close more sales opportunities. ResponsibilitiesDevelop methods and strategies for assessing large amounts of dataStudy past sales data to determine trends in productivityConduct research into competitive companies and the surrounding marketHandling customer contract addendums, ensuring information provided is correct and filing of contract addendums once executedMonitoring performance, running PM reports, and Key Performance Indicator (KPI) reports.Assisting with the preparation of RFP’s & tenders Attending meetings to assist with note taking, account receivables and providing general updates Communicating on accounts, working with account managers regarding accounts to help resolve customer concerns and address gaps in delivery servicePlatform management, analyzing and checking work order status, monitoring and reporting on technician check arrival and departure timesRun reports from Dashboard and SAPManage customer adhoc requests Collate data for internal meetings and customer meetings Assist with presentations

Spécialiste QA/QMS Notre client, une entreprise qui oeuvre dans le domaine de l'aéronautique est à la recherche d'un spécialiste QA/QMS. Le spécialiste QA/QMS sera responsable de la conformité, des audits internes et externes et de l'amélioration continue des processus.<ul><li>Effectuer les audits internes respectant les normes AS9100</li><li>Capable de planifier et d'exécuter des audits internes;</li><li>Capacité à planifier et à soutenir des audits externes</li></ul>

Spécialiste Paie en TÉLÉTRAVAIL (4/5 jours) Notre client, une entreprise d’envergure mondiale, est présentement à la recherche d’un(e) spécialiste à la paie pour rejoindre son équipe. Sous la supervision du directeur des ressources humaines, la personne titulaire de ce poste sera responsable de supporter et d'effectuer l’ensemble des activités reliées au cycle de la paie pour les employés canadiens, en plus des activités comptables qui s’y rattachent. Elle aura la charge de la bonne saisie des données et du partage efficace des informations. Ce poste est idéal pour quelqu’un qui cherche un environnement de travail dynamique et coopératif. L’entreprise prend soin de ses employés et son taux de rétention est excellent. TÉLÉTRAVAIL 4JOURS PAR SEMAINE ! TÂCHES : Pour tous les employés canadiens : • Collecte et envoie les informations relatives à la paie au fournisseur de paie• Recevoir, analyser et vérifier les documents relatifs à la préparation de la paie;• Traiter des modifications de paies et de dossiers d’employés (création, terminaison, transfert, changement d’horaire);• Assurer le suivi des dossiers de terminaison et de réactivation des employés• Faire le suivi des périodes de probation des employés• Préparer les relevés d’emploi et compléter les formulaires d’enquêtes du bureau d’assurance emploi;• Assurer un suivi proactif de la cédule des formations obligatoires et de l’assiduité générale en collaboration avec le département de la production;• Inscrire les employés aux assurances et REER et faire les modifications quand nécessaire• Envoyer les rapports demandés par la comptabilité, le service RH et le syndicat• Répondre aux questions et demandes provenant des employés, des gestionnaires et des organismes externes en ce qui concerne les données relatives à la paie du personnel syndiqué;• Contribuer à maintenir la sécurité du produit en adoptant des comportements répondant aux exigences définies

Sales Support Representative II Robert Half is currently working with a dynamic client seeking a Cash Application Specialist. As the Cash Application Specialist, you will be responsible for processing high volume transactions for the accounts receivable department. The Cash Application Specialist will ideally have previous accounts receivable experience while working in a high-volume environment. This could be the role for you if you are a Cash Application Specialist! Key responsibilities - Record daily payments including wires, ACH credit transfers, and checks to customer accounts - Help manage customer database accounts - Manage accounts receivables and remittances - Perform weekly general ledger reports - Address payment issues or other discrepancies

Customer Service Representative Customer Service Representatives might be interested in this opportunity via Robert Half, in a dynamic, rapidly changing call center. Do you love building solid customer relationships? You might be the articulate, highly-skilled Customer Service Representative we're looking for. If you're looking for work in Vaughan, Ontario and can work a permanent position, this could be the Customer Service Representative opportunity for you! Your responsibilities in this role - Receive and send written business correspondence - Offer friendly, accurate customer service in a timely fashion - Be a part of business development by by actively cross-selling and referring customers - Handle incoming telephone calls

Network Infrastructure & Operations Specialist THE ROLE:Are you an experienced professional in network services looking to take on a challenging role with a dynamic company? Robert Half is currently seeking a skilled Network Infrastructure & Operations Specialist to join our esteemed Calgary client. If you're passionate about managing and optimizing network systems in a high-stakes environment, this could be the perfect opportunity for you. As our Network Infrastructure & Operations Specialist, you'll play a pivotal role in overseeing and administering network systems throughout our organization. From participating in cutting-edge projects to ensuring day-to-day operational support and security services, you'll be instrumental in maintaining the availability of critical business applications.ABOUT YOU:You have breadth of IT experience and proven working knowledge of networking with LAN, WAN, Voice, Wireless and Security support, maintenance, design and implementation. Advanced knowledge and proven experience with network capacity planning, network security principles, and general network management best practices. You have strong leadership and project Management experience and the ability to explore new ideas and contribute innovatively to network processes or solutions.WHAT YOU’LL GET:Our client offers a competitive Salary package including bonuses, training/professional incentives and a comprehensive benefit plan. You will have the opportunity to work in an exciting team-oriented environment while increasing your skillset and moving your career forward. If you think you have what it takes to join this recognized and innovative organization, please submit your details online today!

Payroll Specialist Our client seeking a detail-oriented and experienced Payroll Specialist to join their team. The ideal candidate will have a strong understanding of payroll processes, tax regulations, and compliance standards. This role offers an opportunity to contribute to the smooth operation the payroll system and make a meaningful impact on employees' satisfaction and well-being. Responsibilities: <ul><li>Process bi-weekly or monthly payroll for employees accurately and on time</li><li>Verify timekeeping records and resolve any discrepancies</li><li>Calculate and process payroll deductions, including taxes, benefits, and garnishments</li><li>Generate payroll reports and maintain accurate payroll records</li><li>Stay up-to-date on payroll laws, regulations, and compliance requirements</li><li>Assist with payroll-related inquiries and provide excellent customer service to employees</li><li>Collaborate with HR and finance teams to ensure seamless payroll processes</li></ul>

Accounts Receivable/ Accounts Payable Specialist Are you a detail-oriented finance professional with a passion for accuracy and efficiency? Our client is seeking an experienced Accounts Receivable/Accounts Payable Specialist to join their team. If you're ready to contribute your expertise to a dynamic and supportive environment, we want to hear from you! As our Accounts Receivable/Accounts Payable Specialist, you will: <ul><li>Process incoming and outgoing payments accurately and efficiently</li><li>Reconcile accounts and resolve discrepancies in a timely manner</li><li>Generate invoices, statements, and reports as needed</li><li>Manage vendor relationships and ensure timely payment of invoices</li><li>Collaborate with cross-functional teams to streamline processes and improve efficiency</li><li>Provide exceptional customer service to both internal and external stakeholders</li></ul>

Health & Safety Resource Specialist We are searching for experienced Health & Safety professionals for our client, a non-profit organization for construction, based in Vancouver. In this role, you will be the Health & Safety Resource Specialist, and will be responsible to review, monitor, revise, and develop Occupational Health & Safety resources for the organizations training department courses, committee projects, safety advisors, and website resources. The main duties of this person are:• Oversee the maintenance and updates the H& S website, ensuring the availability of OH& S resources - perform annual reviews to ensure the resources are relevant and accurate.• Develop presentations and resources• Design and collaborate on the development of course materials in conjunction with stakeholders.• Assess resource and training needs with internal stakeholders, subject matter experts, to ensure accuracy and relevance of content.• Provide project updates on a consistent basis about strategy, adjustments, and progress.• Measure project performance to identify areas of improvement and monitor progress.• Lead external safety campaigns, represent organization at conferences, and advocate for its initiatives.• Stay updated with regulations.• Provide excellent customer service to internal and external stakeholders.

Payroll Specialist Jump start your career as a Payroll Administrator in this exciting opportunity from one of Robert Half's clients. The ideal candidate should have a demonstrated ability in the production of accurate and timely payroll for employees, communicate effectively, and deliver strong internal customer service while working in a deadline-driven environment. This permanent employment opportunity is based in the Toronto, Ontario area. You'll want to apply for this fantastic opportunity as soon as you can! Your responsibilities - Examine data entered by others in the payroll software to include, but not limited to salary/wage increases, benefit deductions, employee termination dates, and employee leaves of absence under FMLA or other unpaid leave - Review payroll areas, fringe benefit reporting, and pay practices related to FLSA to determine how those practices apply to advise management - Agree to current payroll tax requirements and relevant laws associated with the processing of employee wage data, including payroll taxes, employee federal and state income and social security taxes and other required reporting - Prepare voluntary deductions, as well as wage garnishments, pay levies, and other involuntary court-ordered payments in a timely manner, including reporting to the necessary authorities - Strive towards timely processing of payroll in accordance with labor regulations and standard accounting principles - Carry out regular payroll reporting as required and assist with financial audits related to pay records and associated general ledger - Process quarterly and year-end payroll reports - Formulate systems and protocols to direct the collection, calculation and entering of pay data - Join forces Information Technology, Human Resources, and other internal business partners to ensure security protocols for pay systems - Give support to staff with general questions related to payroll, PTO accruals, wage deductions, fringe benefits and other pay related issues

Purchasing Specialist Robert Half's newest client in the manufacturing industry is seeking a Purchasing Specialist with the following expertise. • Create and submit purchase orders to suppliers• Receive supplier invoices in our ERP• Analyze purchasing trends and make recommendations to manager• Conduct physical checks of inventory and rectify inventory discrepancies• Reduce product shrinkage by ensuring products going out of date are well managed• Respond to supplier emails and calls• Ensure customer requested items are ordered and tracked• Follow purchasing procedures and all applicable laws and regulations

Collections Specialist Accounts Receivable Reconciliation & Analysis • Prepare and analyze monthly accounts receivable reconciliations • Prepare and analyze provision for doubtful accounts and other A/R month-end reports Collections & Customer Communication • Provide support to the Finance team in understanding, investigating and resolving Accounts Receivable collection issues • Notify customers of overdue payments and accounts by telephone, mail, and email – including timely follow up if a reply is not received • Develop payment plans and negotiate debt payments • Document and track in system all collection activities • Strengthen and develop relationships with customers by professionally handling customer inquiries, including providing detailed customer reconciliations and statements as required, resolving payment disputes, and processing payments and refunds Internal Communications • Liaise with all sites when necessary to resolve customer discrepancies with sales contracts Performance Improvement and Process Optimization • Recommend further action or discontinuation of product and service on occasions where payment is not forthcoming • Assist in streamlining and optimizing the Accounts Receivable and collection processes by identifying areas for performance improvement Reporting and Documentation • Preparing ad-hoc reports related to collection work

Bilingual Collections Specialist The strongest candidates for our Collections Specialist position will have a strong sense of ownership and attention to detail. If you're looking to join a growing team in the Security industry, contact Robert Half today to start building your career as a finance professional. This Collections Specialist position in the Mississauga, Ontario region is a long-term contract / temporary opportunity. Your responsibilities:<ul><li>Providing excellent service and ensuring exceptional results in the collection of outstanding commercial and consumer receivables.</li><li>Conducting collections calls for all past due accounts as per portfolio of accounts assigned.</li><li>Contacting past-due customers by phone or e-mail, requesting payments, and negotiating appropriate payment arrangements.</li><li>Assessing and mitigating risk by referring accounts for further action.</li><li>Reviewing and analyzing Accounts Receivables to determine problem accounts and initiate reconciliation/dispute process</li><li>Obtaining and preparing credit information and recommending credit limits, including limits for Credit Supervisor’s approval and above.</li><li>Achieving individual collection targets in order to meet Department and Company’s goals.</li></ul>

Claims Recovery Specialist. Robert Half currently is searching for a driven Administrative Assistant who is deeply passionate about growing their career in the insurance industry. We are seeking a skilled Administrative Assistant to support our claims processing team on a fully remote basis within the GTA. This role presents an exciting opportunity for individuals with insurance industry experience, strong administrative capabilities, and proficiency in payment processing to contribute to our mission of delivering top-notch service. Key Responsibilities:<ol><li>Conducting professional phone calls.</li><li>Reviewing and analyzing claims with attention to detail.</li><li>Crafting clear and concise administrative correspondence via email.</li><li>Demonstrating proficiency in English language skills.</li><li>Leveraging Microsoft Word and Excel for effective documentation and data management.</li><li>Managing invoicing procedures and ensuring accurate payment processing.</li><li>Efficiently organizing and uploading essential documents for record-keeping and accessibility.</li></ol>

Collections Specialist Our client, a dynamic company based in Mississauga, is currently seeking a diligent and experienced Bilingual French Collections Representative to join their team on an ongoing contract basis. As the Bilingual French Collections Representative, you will play a crucial role in the finance department, focusing on collections, reconciliations, and customer communications. Your responsibilities in this role:<ul><li>Make collection calls to customers, ensuring timely payments and resolving any outstanding issues.</li><li>Connect with approximately 500 customers per week to maintain payment schedules and address any concerns.</li><li>Perform reconciliations to ensure accuracy in account balances and transactions.</li><li>Investigate discrepancies and disputes, working to resolve issues promptly and efficiently.</li><li>Re-send invoices to customers upon request, maintaining accurate records of all communications.</li><li>Yield to all Federal Fair Credit Reporting Act rules and regulations.</li><li>Ensure payments are processed</li><li>Direct all billing and reporting activities in accordance to deadlines</li><li>Maintain and update customer files to sustain data integrity</li><li>Register all customer payments to the correct reports</li></ul>

Technicien en climatisation Notre client se spécialise dans la conception, l'installation, le service et l'entretien des systèmes CVAC avec 35 camions sur la route est à la recherche d’un technicien/compagnon en climatisation dans le domaine de la climatisation commerciale-industrielle. Raison du poste disponible remplacement d’un frigoriste parti à la retraite. Responsabilités:- Avec expérience CVAC/réfrigération/chauffage au gaz et *résidentiel*- Recherchant un emploi à long terme- Environnement sécuritaire- Uniforme de qualité fourni par la compagnie

Customer Service Representative If you like the idea of working in a dynamic, rapidly-changing call center, you might be interested in this Customer Service Representative position via Robert Half. Customer Service Representatives who love building solid customer relationships will be interested in this position, if they are articulate and highly skilled. This long-term contract / contract Customer Service Representative position could be for you, if you're available to work in Concord, Ontario. What you get to do every single day - By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers - Manage the fielding and sending of important written business correspondence - Contribute accurate, friendly customer service in a timely fashion - Manage and place incoming telephone calls

Human Resources Generalist Robert Half is looking for an Onboarding Specialist for one of our Downtown Vancouver clients within the professional services industry. This is an in office role working with a team. Some of the key responsibilities will include; proactively engaging with new clients, ensuring training is provided in order to set up client with success when it comes onboarding, provide recommendations and a high level of customer service, training and demonstrations, coordinate and conduct webinars and other ad-hoc projects around training and being proactive. This is a great opportunity for someone who prides themselves on their high level of customer service, attention to detail and for someone who is interested in pursuing a career in HR. It is a great organisation to start with, learn and grow with a bunch of highly collaborative and fun individuals. The successful candidate will be someone who can build rapport naturally with stakeholders and clients.

Senior Accountant Our client, a law firm in downtown Vancouver is currently recruiting for a Senior Accountant who will directly report to the Director of Finance Responsibilities:<ul><li>Oversight on all trust accounting with the Firm ensuring compliance with all requirements as set out by the Law Society of BC.</li><li>Bill process lead (posting, managing trust transfers, WIP review, write-off process, etc.) collaboration with Billing Coordinator and AR Specialist to complete the monthly billing cycle in a timely manner.</li><li>Prepares month end GL account reconciliations and journal entries.</li><li>Daily and monthly bank reconciliations.</li><li>Reviews AP weekly AP run.</li><li>Responsible for regulatory reporting requirements including PST, GST, EHT, WCB</li><li>Prepares financial reports and assists with budgeting as requested by senior leadership.</li><li>Implements and maintains best accounting practices.</li><li>Manages escalated billing and accounting matters.</li></ul>

Senior Linux Administrator We are looking for a variety of Linux Specialists, ranging from Senior to Architect-level experience. You will work remotely in this role, and may need to go to the office from time to time. Candidates must be in British Columbia to be considered for this role. You will be joining a growing Managed Service Provider (MSP) based in British Columbia. They help clients across North America with their Systems, Networks, and Cybersecurity, and have 40 employees in BC. Their clients are in a variety of industries, including the public sector, education, manufacturing, retail, and more. What you will do and how you will make an impact … [-] You will work directly with clients and understand their current technologies and challenges and support with problem solving and designing new solutions. [-] You will be the subject matter expert for Linux and will be hands on as needed. You will work collaboratively with clients and internal team members when executing projects. [-] Your projects could include server management, IT infrastructure design and road mapping, disaster recovery and security, system migrations and upgrades.

Ingénieur en électricité du bâtiment Notre client, une société de conseil en ingénierie située sur la rive nord, recherche un ingénieur en électricité de bâtiment. Cette personne sera principalement responsable de la conception des plans d'installation des systèmes électriques résidentiels, industriels et commerciaux de ses projets. Le candidat sélectionné sera appelé à collaborer avec une gamme de spécialistes de divers domaines d'expertise (urbanistes, architectes, architectes paysagistes, ingénieurs en mécanique du bâtiment, en structure, en génie civil, en géotechnique, en environnement, etc.) VOS RESPONSABILITÉS Participer à la planification, à l'étude et à l'évaluation des conceptions électriques ; Coordonner le travail entre les techniciens du département électrique et les dessinateurs ; Coordonner les services électriques avec les autres participants au projet ; Vérifier la construction et l'avancement des travaux sur le site ; Assurer la conformité avec le code électrique du bâtiment ; Acquisition de données, préparation d'enquêtes, d'études et de rapports ; Suivre les chantiers et participer aux réunions ; Entretenir des relations suivies avec les clients et assurer le suivi des dossiers ; Participer à l'élaboration des devis et des cahiers des charges électriques.