32 results for Applications Support Specialist

Bilingual Dayforce Application Support Analyst The Bilingual Application Specialist will be accountable for configuration/validation/resolution, and training of the client’s global HCM software platform.

IT Support Specialist Robert Half is looking to hire an IT Support Specialist for a client that is rapidly expanding in the West GTA region. This is an exciting full time opportunity offering growth, development and stability. Please take a look at the summarized information below and apply if you are the right fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding Role: IT Support SpecialistType: Full Time / PermanentLocation: West GTASalary: $50k to $60k (Max is $63k) + 3 Weeks Vacation + Strong Benefits + Over time payRequirements:- 2+ Years experience working in IT / Help Desk role- Providing L1 and L2 Support- Office 365 / Basic Azure- Active Directory- Hardware trouble shooting (Printers, PCs, Laptops etc)- Mobile phone support / MDM- PC imaging; remote access tools- VoIP- Working with ticketing systems

Employee Support Specialist If you love human resources and you're looking for an exciting, new opportunity, Robert Half has an excellent opportunity as a Human Resources Specialist. This role will involve performing a wide variety of HR duties, including assisting with sourcing new talent, posting open requisitions, recruiting, new hire orientation, updates to the employee handbook, and employee relations. What you get to do every day - Maintain employment records for new hires, transfers, promotions, and terminations - Update internal policies and procedures under the general guidance of the HR leadership team - Schedule and conduct candidate interviews - Develop orientation and onboarding programs for new employees - Manage the hiring process, including job postings, screening applicants' resumes, performing candidate background checks - Manage employee relations and investigations

IT Support Specialist Robert Half is looking to hire an IT Support Specialist for a client that is rapidly expanding in the Haldimand County. This is an exciting full time opportunity offering growth, development and stability. Please take a look at the summarized information below and apply if you are the right fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Thank you for understanding Role: IT Support SpecialistType: Full Time / PermanentLocation: West GTASalary: $50k to $60k (Max is $63k) + 3 Weeks Vacation + Strong Benefits + Over time pay

Sales Support Representative II Robert Half is currently working with a dynamic client seeking a Cash Application Specialist. As the Cash Application Specialist, you will be responsible for processing high volume transactions for the accounts receivable department. The Cash Application Specialist will ideally have previous accounts receivable experience while working in a high-volume environment. This could be the role for you if you are a Cash Application Specialist! Key responsibilities - Record daily payments including wires, ACH credit transfers, and checks to customer accounts - Help manage customer database accounts - Manage accounts receivables and remittances - Perform weekly general ledger reports - Address payment issues or other discrepancies

Service Delivery Specialist You could join the Robert Half team if you are looking for work as a Help Desk Analyst! This long-term contract / temporary to hire employment opportunity is based in the Toronto, Ontario area. We encourage you to apply if you have a can-do attitude and are looking to be part of a highly motivated team. This is the perfect job for you if you want work where you will spend most of your time handling complex end-user support issues and providing support to team members by focusing on restoring service to the end users. As the Help Desk Analyst, it is important that you understand how your role relates to IT projects and IT Service Management initiatives. We also need the chosen candidate for this position to understand Incident, Problem, Change Management and other processes. If you understand how these processes work together to provide superior support and high availability of our business, you will have an edge over the competition. Service Desk Analysts represent the Service Desk by liaising with 2nd and 3rd level teams to help transition new and changing services. In the course of your work, you might need to create knowledge articles and arrange training for other Service Desk Analysts when needed. You will be successful at this Analyst job if you can cover alternative shifts when needed. If you are a self-confident, motivated person with a strong work ethic and excellent communication skills - and you enjoy a fast-paced team-driven environment - we invite you to apply. Key responsibilities - Maintain hardware and peripherals: Responsible for upgrading and replacing computer parts; handle documentation and asset inventory - Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they are used in a corporate environment - This position must facilitate user account management by closing tickets in a timely manner, while upholding customer service standards - Understand concepts related to networks, servers, PCs, databases, proprietary systems, etc. - Troubleshoot end user issues: Provide root-cause analysis on various web and mobile applications; handle escalated tickets relating to server/network related issues - Meet and exceed SLA standards: Close tickets in a timely manner, while upholding customer service standards

AWS DevOps Engineer - Database Specialist Join our client and take charge of data engines as a AWS DevOps Engineer - Database Specialist. Your role is pivotal in optimizing and managing SQL databases within Amazon RDS, aligning them with our client's organizational goals while spearheading application development processes. Are you ready to dive into a dynamic environment where your expertise shapes the future of our data infrastructure? Responsibilities:<ul><li>Oversee and optimize the performance of database systems, ensuring seamless operation.</li><li>Manage database upgrades, security, storage, and implementations in AWS RDS.</li><li>Execute routine backups and implement high-speed recovery techniques to safeguard our data against any unforeseen events.</li><li>Fine-tune SQL queries, configurations, and deploy patches for optimal database performance.</li><li>Collaborate closely with Application Developers and IT project managers, providing expert database-related support.</li><li>Implement, optimize, and upgrade DBMS installations while contributing to code review and schema design.</li><li>Establish and uphold Database Administrator best practices to maintain high standards.</li><li>Develop and maintain maintenance plans, swiftly resolving issues and identifying root causes.</li><li>Document audit trails, report on usage and performance, and share statistical insights.</li><li>Create and enforce database policies, outlining standards and procedures for our team.</li><li>Stay abreast of industry best practices, recommending server improvements as necessary.</li></ul>

IT Support Lead Are you an IT professional living in the Kamloops area? Or perhaps you’ve been looking for your chance to move to Kamloops. This is a chance to join a well-established IT services company as a full-time member of the staff. In this IT Support Lead role, you’ll join a team of other IT technicians in the Kamloops headquarters. As a more senior member of the team, you’ll share your years of experience with the other members. You will be working with external clients to understand their technical needs, and then you’ll work with the other team members to deliver the solutions. This role will be a mix of technical projects, providing technical support, and coaching and mentoring the other members of the team. This is a full-time position, and includes a competitive base salary, paid vacation and extended health and dental benefits. In this role, you’ll work primarily on-site in the Kamloops, BC office, with some travel to clients in the area. You will need your own car and drivers license for this position (of course, mileage will be reimbursed). This role is well-suited if you’re an experienced technical professional who aspires to progress into leadership. This company is growing steadily, and there is an opportunity to contribute to that growth. HOW TO APPLY A bit about myself - my name is Nathan Wawruck, and I am a recruitment consultant based in Vancouver, BC. I have over a decade of matching technology professionals to job opportunities, and I am always looking to connect with like-minded people in the Vancouver area. If you're interested in pursuing this role, please apply to this posting online, and contact me for an initial discussion. This is a chance for us to discuss specifics, such as the company name, the key hiring managers, and the more in-depth job requirements. This is also a great opportunity to talk about your overall career goals and preferences. We can even discuss other potential roles which may fit what you're looking for. Please find me on LinkedIn by searching my name: Nathan Wawruck

Network Infrastructure & Operations Specialist THE ROLE:Are you an experienced professional in network services looking to take on a challenging role with a dynamic company? Robert Half is currently seeking a skilled Network Infrastructure & Operations Specialist to join our esteemed Calgary client. If you're passionate about managing and optimizing network systems in a high-stakes environment, this could be the perfect opportunity for you. As our Network Infrastructure & Operations Specialist, you'll play a pivotal role in overseeing and administering network systems throughout our organization. From participating in cutting-edge projects to ensuring day-to-day operational support and security services, you'll be instrumental in maintaining the availability of critical business applications.ABOUT YOU:You have breadth of IT experience and proven working knowledge of networking with LAN, WAN, Voice, Wireless and Security support, maintenance, design and implementation. Advanced knowledge and proven experience with network capacity planning, network security principles, and general network management best practices. You have strong leadership and project Management experience and the ability to explore new ideas and contribute innovatively to network processes or solutions.WHAT YOU’LL GET:Our client offers a competitive Salary package including bonuses, training/professional incentives and a comprehensive benefit plan. You will have the opportunity to work in an exciting team-oriented environment while increasing your skillset and moving your career forward. If you think you have what it takes to join this recognized and innovative organization, please submit your details online today!

Desktop Support Analyst Robert Half is seeking an IT Generalist with the ability to work independently to bring their experience to a growing team with our client. This is a contract role based in Calgary, Alberta. You will engage your five-star technical knowledge and your passion for exceptional customer service in order to provide support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems, and reduce the wait times for lab testing and offer assistance from an IT standpoint. Other duties include setting up computers, imaging computers, and moving equipment.

IT Support Our client located in the Waterdown, Ontario area is expanding their team and looking for passionate IT individuals to join their desktop support team. If you are looking for an opportunity to expand your technical skills and work for an impressive Healthcare Organization this could be the right job for you! The ideal candidate will have experience with the following: Performs routine and advanced computer hardware and software installations, maintenance tasks, troubleshoots, and repairs computer systems and peripheral equipment. Primarily provides Tier 3 level support; will provide Tier 1 and/or 2 level support as needed. Escalates problems and issues to a higher level of support as needed. This includes service that exceeds response time, repair time, lack of parts, or any other issue that could impact customer satisfaction. Processes timely and accurate information to ensure compliance with vendor warranty requirements. Maintains the highest level of customer satisfaction by resolving all tangible problems and concerns. Adheres to client policies and procedures while maintaining the integrity of the customer’s data. Maintains and updates work order tickets in client’s ITSM tool. Coordinates across multiple departments/vendors to provide support. Represents Bell Techlogix in a detail oriented and businesslike manner and communicates effectively with customers and associates. Interacts with the customer when responding to technical questions or requests for information. Supports the Team Lead and/or Supervisor with reporting and responsibility coverage. Maintains regular attendance. Other duties as assigned by management. If you meet the requirements and are interested in this opportunity please apply to the position directly.

Collections Robert Half is seeking a Credit Collections specialist who will lead the Credit Collections team in providing support to the organization through the management of customer credit and accounts receivable. The Credit Collections specialist will report directly to the Credit and Collections manager. The Credit and Collections specialist is working 8:00 a.m. to 5:00 p.m. Monday to Friday. Duties:- Monitor assigned accounts for past due balances and collectability- Contact delinquent customers by phone, e-mail, fax, mail or other means to address and resolve past due balances.- Work to address and resolve issues related to cash applications, NSF checks, credit card processing and more.- Work to address and resolve issues related to terms, pricing, freight and shipping.- Assist with cash applications when needed.

Accounts Receivable Analyst Are you a detail-oriented professional with experience in credit and collections? Our client, a leading company partnered with Robert Half, is currently seeking a skilled Credit and Collections Specialist to join their team in Mississauga. As a Collections Specialist, you will manage credit applications, conduct evaluations, process payments, and resolve customer disputes. This role offers the opportunity to work collaboratively with various departments and contribute to the financial success of the organization. <ul><li>Evaluate credit applications, run credit reports, and discuss accounts with questionable credit scores with the Director of Credit & Collections.</li><li>Set up customer accounts in the computer system, including tax status and credit levels.</li><li>Process credit card payments and post received payments to customer accounts in accounting software.</li><li>Monitor account credit limits and aging of receivables, and communicate with relevant parties when accounts are over their limit.</li><li>Perform collection procedures on invoices over 30 days old, including identifying problem accounts and making prompt decisions for collection (e.g., collections, construction liens, legal actions).</li><li>Monitor the volume of credit checks used online with credit reporting agencies to maximize value and minimize costs.</li><li>Identify and resolve customer disputes in a timely manner, working with internal departments/branch stakeholders when necessary.</li><li>Support monthly customer account disputes meetings.</li><li>Perform other duties and tasks as assigned.</li></ul>

Master Data Governance Specialist Robert Half is looking for a Master Data Governance Specialist to join a large client of our. This Master Data Governance Specialist contract has an initial term of 7-months, with a strong possibility of extension. While this position is open to remote candidates across Canada, preference will be given to individuals who can work on-site two to three days per week in Calgary, Alberta. What you'll do:<ul><li>Conduct comprehensive assessments of clients' master data management processes and identify opportunities for enhancement.</li><li>Design and implement master data governance frameworks tailored to the specific needs and objectives of each client.</li><li>Develop data quality standards, policies, and procedures to ensure the accuracy, completeness, and consistency of master data.</li><li>Collaborate with stakeholders across various departments to define data governance roles and responsibilities and establish clear accountability.</li><li>Provide training and support to client teams to facilitate the adoption of master data governance best practices.</li><li>Monitor and evaluate the effectiveness of data governance initiatives and recommend adjustments as necessary.</li></ul>

Senior Manager, Third Party Risk Management Our client is a Federally Regulated Financial Institution. They are seeking a Senior Manager, Third Party Risk Management (Contract position, with potential to become permanent, full-time). The purpose of the Senior Manager, Third Party Risk Management is to assist the VP, Third Party Risk Management in overseeing and supporting the development and implementation of the enterprise Third Party Risk Management framework and for providing effective support across the organization. Reporting to the VP, this role is responsible for contributing to the design and oversight of implementation of the enterprise Third Party Risk Management framework and for providing effective support across the organization. Working closely with partners and stakeholders, the Senior Manager, Third Party Risk Management will be responsible for developing Third Party Risk Management methodologies, performing risk assessments, governance, training and reporting. Key responsibilities: <ul><li>Develop and contribute to the execution of the Third Party Risk Management Strategy, framework, Policy, Standards, structures, and processes</li><li>Responsible for providing support for regulatory reporting on third party risk management for the organization in accordance with OSFI guideline B10</li><li>Support the development and implementation of the company’s operational resilience framework</li><li>Create alignment of third party management methodologies and practices amongst key internal stakeholders</li><li>Assist in the identification and preparation for emerging risks</li><li>Establish and maintain Third Party Risk Management reporting and governance related activities</li><li>Support the development of training and testing programs to provide assurance of resilience to key risks and threats</li><li>Establish and report on Third Party Risk Management key risk metrics and facilitate the sharing of best practices across the organization</li><li>Ability to independently manage and prioritize multiple assignments and meet deadlines</li><li>Maintain productive relationships with all internal and external stakeholders</li></ul>

Administrative Assistant We are seeking a highly organized and experienced Bilingual Executive Assistant to support our clients executive team. The ideal candidate will be fluent in both English and French, possess exceptional communication and interpersonal skills, and thrive in a fast-paced environment. Responsibilities:-Manage executive schedules, including arranging meetings, travel itineraries, and coordinating appointments-Act as a liaison between executives and internal/external stakeholders, handling inquiries and requests promptly and professionally-Prepare and distribute correspondence, memos, reports, and presentations on behalf of executives-Conduct research and compile data to support executive decision-making processes-Assist with special projects and initiatives as assigned by executives-Maintain confidentiality and discretion in all interactions and communications

Human Resources (HR) Assistant Robert Half is seeking an HR Assistant for a CONTRACT position located in London, ON. The HR Assistant will provide comprehensive administrative support to the HR department, ensuring smooth and efficient operations. The ideal candidate will have excellent organizational skills, strong communication abilities, and a passion for helping employees and the organization thrive. Key Responsibilities:-Assist in maintaining employee records, ensuring accuracy and confidentiality.-Prepare and update HR documents, such as employee handbooks, job descriptions, and company policies.-Handle general HR inquiries and redirect as necessary.-Support the recruitment process by posting job ads, scheduling interviews, and coordinating with candidates.-Assist with new hire onboarding, including preparing onboarding materials, conducting orientations, and ensuring new hires complete necessary documentation.-Assist in processing payroll by collecting and verifying timekeeping information.-Help administer employee benefits programs and respond to employee inquiries regarding benefits.-Assist in organizing employee engagement activities and company events.-Support the HR team in resolving employee relations issues and maintaining a positive work environment.-Ensure compliance with labor laws and company policies.-Assist in preparing HR reports and metrics as required.-Coordinate training sessions and seminars, ensuring employees are informed and enrolled.-Maintain records of employee participation in all training and development programs.-Provide support to other HR team members and undertake any other HR-related tasks as assigned

IT Manager This is an on-site position in Surrey. Candidates must be in British Columbia to be considered for this role. You will work onsite for 6 months and then move to a hybrid model. This is a completely new position with a growing organization in the public sector. The focus is on leadership and people management, and you need a technical background for this role. You will be leading the IT infrastructure team and will be an escalation point when needed. They have a hybrid environment, and have some on prem servers, and some Azure services. You would be an escalation point for their systems and networks and will provide technical coaching for the team too. What you will do and how you will make an impact … The majority of your role will be focused on people management and leadership responsibilities. You will also support project delivery and be an escalation point for the team. You need at least 2 years of leadership experience for this position. [-] You will lead the IT infrastructure team (team of 3) and will provide coaching and mentorship. You will have regular one-on-ones, and performance reviews with the team. You will support their learning and development, and provide technical training as needed. [-] You will support project delivery for their IT infrastructure projects, and will oversee successful project completion. You will implement best practices and will be responsible for documentation. [-] You will be the escalation point for their systems and network administration. They are a Microsoft shop and are using Windows servers and some Azure services. They are also using Fortinet for their networking. You will monitor performance and provide recommendations for improvements. [-] You will support the IT Director with infrastructure / network design. [-] You will be responsible for vendor management and will be their point of contact internally. [-] You will stay on top of industry trends and best practices, and will provide recommendations accordingly.

Program and Services Assistant We are currently seeking a motivated and detail-oriented Program and Services Assistant to support our fantastic client in the Fraser Valley. The ideal candidate will play a crucial role in ensuring the smooth operation for the programs and services, providing exceptional support to both clients and internal stakeholders. Responsibilities: • Process program applications and registrations with accuracy and efficiency.• Handle payment processing and ensure timely and accurate financial transactions.• Respond to program inquiries from clients, partners, and stakeholders in a professional and courteous manner.• Provide general administrative support, including scheduling appointments, managing correspondence, and maintaining records.• Demonstrate meticulous attention to detail in all tasks to ensure quality and accuracy.• Collaborate effectively with team members to streamline processes and improve service delivery.• Assist in the development and implementation of program-related initiatives and projects.

Junior Accountant One of our clients is in need of a talented and goal-driven professional for a Junior Accountant role offered on a permanent basis. If interested, apply now via Robert Half. This role will consist of Bookkeeper tasks such as data entry, full cycle A/P, and cash applications. Furthermore, you will be responsible for month-end closing, accounts receivable, accounts payable, and reconciliation. Organized and self-driven professionals might be interested in exploring this role - apply today! This Bookkeeper role will be located in the Markham, Ontario area and will be a permanent position. Your responsibilities: Accounts receivable <ul><li>Determine charge-back amounts</li><li>Prepare invoices for inter-company chargebacks, monitor collections</li><li>Monitor rental income collection</li></ul>Accounts payables<ul><li>Receive invoices, enter invoices into payable module, obtain approvals for payment of invoices, prepare cheques for payment of invoices, obtain signatures on cheques</li><li>Reconcile payments to supplier’s statements</li></ul>Analysis and budgeting<ul><li>Assist in various analysis and reporting as required</li><li>Support in annual personal budgeting</li><li>Update personal budgets monthly / quarterly </li></ul>Payroll<ul><li>Collect timesheet information, calculating payroll amounts with appropriate source deductions</li><li>Process government remittance including WSIB / EHT reporting</li></ul>

Real Estate Paralegal Are you ready to join a dynamic and thriving mid-size law firm located in the heart of downtown Vancouver? We are currently seeking a highly skilled and motivated Real Estate Paralegal to join one of our clients in the legal industry and take on a wide range of responsibilities in a fast-paced environment. This is an exciting opportunity to work with a diverse client base and contribute to complex real estate transactions. Job Duties & Responsibilities:<ul><li>Manage files throughout the entire process</li><li>Create documents for property acquisitions, sales, financing, and land development</li><li>Analyze title encumbrances and draft covenant and easement terms</li><li>Conduct due diligence searches and summarize findings</li><li>Schedule and summarize key transaction dates</li><li>Coordinate closing agendas</li><li>Prepare internal documents related to trust funds and payouts</li><li>Communicate with all parties involved in transactions, including correspondence</li><li>Draft and finalize reporting letters, and schedule post-closing tasks</li><li>Prepare invoices for completed transactions as needed</li><li>Provide additional administrative support as necessary</li></ul>

JR HRBP / HR Generalist If you love Human Resources and you're looking for an exciting, new Generalist opportunity, Robert Half has the opportunity for you as a Human Resources Generalist. In this role, you will perform various HR duties, including managing employee relations, recruiting, conducting new hire orientation, and updating the employee handbook. What you get to do every day - Responsible for completing various tasks to support the daily operations of the HR department - Create onboarding plans and educate newly hired employees on HR policies, internal procedures, and regulations - Evaluate employee performance, including appraising pay scales, assisting with annual reviews, and coordinating disciplinary action (including terminations if necessary) - Create official internal documents such as offer letters, appointment letters, salary adjustments, updates to the employee handbook, leave of absences, and warning/termination letters - Draft templates for HR documents, including the Employee Handbook - Manage digital and physical files for employees and their documents, including benefits, attendance records, and annual reviews - Collaborate with upper management, employees, and third-party vendors - Differentiate local, state, and federal laws to current internal policies and procedures - Work with other members of the HR department to oversee the hiring and onboarding process for new company employees - Employee relations, including engaging employees and coordinating sensitive conversations - Design & /or support a recruitment plan according to operational and business projections - Develop employee engagement plans, including budget approvals and management oversite

Accounting Assistant This client of Robert Half is seeking an Accounting professional to focus on bookkeeping and other general accounting-related tasks. To thrive in this role, you will provide support to the financial team and various executives in different areas of administration, including accounting/finance, inventory management and projects. The primary duties include playing an integral role in creating, maintaining and completing various reports, financial data and supporting in the completion of various audits. Duties and Responsibilities • Full cycle accounting in Accounts Receivable and Accounts Payable. • Use accounting software to manage reports and track financial data. • Manage a systematic filing system. • Prepare documents for company Accountant or for executives.• Compile data for income tax returns. • Verify or reconcile bank transactions. • Prepare and file sales tax returns. • Plan, coordinate, and successfully execute a variety of business requests. • Assist with any ad hoc projects as assigned. • Work with internal and external customers for admin requests.

IT Manager Robert Half Technology is hiring a Manufacturing Execution Systems Manager for a client in Windsor, Ontario. This role is onsite in Windsor and requires strong manufacturing experience. 📌 Must have at least 2-3 years’ experience in IT / Manufacturing Environments📌 10+ years of experience in manufacturing execution system (MES) design, development, and implementation📌 Production data from machines.📌 Must have an excellent functional knowledge of Shop Floor Execution Systems and processes for material replenishment and related processes that support Manufacturing Execution Systems.📌 Knowledge and experience developing and supporting databases, web apps and API's.📌 An additional asset would be other specialty software/systems technology knowledge and direct solution development capabilities with Allen Bradley, Omron, Kepware, Insequence, Factory Talk, Forcam, as well as system integration to ERP platforms including SAP and Infor.📌 Strong work ethic and ability to manage simultaneous tasks and responsibilities while under

IT Manager Are you ready to take the reins and drive innovation in the world of IT Infrastructure and Security? We're on the lookout for a dynamic Senior Manager, IT Infrastructure and Security to spearhead our global service delivery operations across the vibrant landscapes of the US, Canada, and Australia. This isn't just any role – it's a thrilling opportunity to make a real impact, reporting directly to our esteemed Vice President of Information Technology.As the Senior Manager, IT Infrastructure and Security, you'll be at the forefront of ensuring the stability, security, and scalability of our organization's digital infrastructure. You'll lead a diverse team of tech experts, providing them with the guidance and support they need to thrive in a fast-paced environment. From technical leadership to strategic planning, your role will be pivotal in shaping the future of our IT landscape.Here's what you'll be diving into:<ul><li>Lead a global team in delivering top-notch infrastructure and security services across multiple countries.</li><li>Collaborate closely with stakeholders, developers, and technical teams to drive business objectives forward.</li><li>Champion a culture of innovation and continuous improvement, empowering your team to push boundaries and challenge the status quo.</li><li>Stay ahead of the curve by providing thought leadership on emerging technologies and industry trends.</li><li>Develop and maintain strong relationships with key stakeholders, including vendors, partners, and clients.</li><li>Ensure that infrastructure and security service delivery aligns with legal, regulatory, and industry standards.</li><li>Foster a collaborative environment where creativity and teamwork flourish.</li><li>And much more!</li></ul>