40 results for Help Desk Tier 3

Sr. Financial Analyst Do you want to be work in a role where you could make a direct impact as a finance professional? A company in the Toronto, Ontario area has a dire need for a Senior Financial Analyst. Qualified candidates should apply via Robert Half. You will improve upon monthly and quarterly reporting and handle the operation and cultivation of data-driven planning processes. In this Senior Financial Analyst role, you will develop rolling forecast processes to ensure resources are leveraged with maximum effectiveness, drive world class strategic and financial planning methods, and build long-range operating plans to support business initiatives. You will give explanations for business reasons for variances and adjusting the outlook models to reflect operational adjustments, as well as, provide variance analysis of bookings, revenues and expenses. As the Senior Financial Analyst, you will be in charge of the coordination of various planning cycles (quarterly forecasts, annual planning, and monthly outlooks) while providing strategic analyses and recommendations. This Senior Financial Analyst position is a career-pivoting role in which you will contribute strategic input to the senior leadership of the company. This is a permanent opportunity. Apply today and learn more about this exciting role. How you will make an impact: - The Senior Financial Analyst is responsible for analyzing the financial statements, at the program level and the preparation of various financial reports. - The Senior Financial Analyst works closely with senior management staff in the preparation of the funding proposal submissions, and mandatory reporting to the various funders.- In collaboration with the Manager, the Senior Financial Analyst, will establish best practices, to ensure adherence to regulatory and guidelines.- They will ensure month-end preparation is completed in an accurate and timely manner- Perform variance analysis and assisting in the preparation of accurate and timely financial information- Create or revise reporting worksheets to improve accuracy and efficiency- Develop ongoing material to assist in financial reporting.- Prepare budget submissions for programs.- Assist senior management with analysis on financial viability when opening new locations and with monitoring of subsequent performance.

IT Service Manager Robert Half Technology is looking to hire a full time / permanent IT Service Manager for a client that is rapidly expanding in the East GTA Region. This position is offering stability within a strong industry, reputable organization and growth opportunities. Please take a look at the information below and apply if you are a good fit. Due to the high volume of applicants, those that fit the requirements will receive a response. Role: IT Service Manager Type: Full time / Permanent Industry: Confidential Location: East GTA (Hybrid 3 days a week in office) Compensation: $80k to $90k (Some flexibility) + 10% Bonus + STRONG Benefits + 3 Weeks Vacation + Wellness account + all hardware provided Requirements: - 2+ years minimum in an similar IT Management role; leadership capabilities like mentoring, coaching and KPI’s etc. - At least 6+ years working within IT industry (Management / Infrastructure support positions). - Improving IT Infrastructure processes (Microsoft Environment); change management. - Overseeing the delivery of IT Services to meet needs of organization. - Managing relationships with clients (or other departments internally); vendor and stakeholder management. - Establish, monitor and reporting on SLA performance, reviewing SLA with clients. - Hands on experience with creating Disaster Recovery Plans (DRP), Business Continuity Plan (BCP) and security plans. - Experienced with technology (MS Stack). o Active Directory, storage systems, Azure, servers, networks, back ups; M365 environment. - Great communication; someone who can explain technical things to non – technical people. - Continuous learner; someone who can recommend IT strategies, policies and procedures and improve the environment / service.

Data Manager This is a hybrid position (3 days a week in the office) in Downtown Vancouver. Candidates must be in British Columbia to be considered for this role. This is a completely new data management position at a wealth management company based in Vancouver. They handle billions of dollars of assets for private and corporate clients and have offices all around Canada. At this firm, employees can have an equity stake in the company. Everyone has a seat at the table and is heard and understood, and if you’re looking for your next long-term role, please read on! They are looking to modernize their entire technology environment, and there are a lot of ongoing projects and plans for the future. They are going through a major data transformation and are moving to microservices architecture. They are in the early stages of their data transformation journey, and this is an exciting opportunity to get involved from the very beginning. In this role, you will take ownership of this company’s data. You will be responsible for the quality of the data and will lead their data integration projects. You will be responsible for data governance, validation, and architecture. Previous experience in the financial industry will be very helpful. What you will do and how you will make an impact … [-] You will work collaboratively with Software Developers, and Financial Analysts and Traders. You will gather requirements, and you will identify and document business requirements. [-] You will identify and organize data sources and flows and optimize internal processes. [-] You will implement best practices and need previous experience with data mapping. [-] You will support the data migration and previous experience with large-scale migration and integration projects will be very helpful. [-] You will be responsible for documentation and reporting, and need experience with PowerBI or Tableau. Why we are excited about you … [-] You are familiar with the financial industry and understand investment and trading data and tools. [-] You have a ‘make it happen’ attitude and enjoy working on a mix of projects at a time. [-] You have previous experience with large-scale data integration projects. [-] You have previous experience with data and business modeling.

Administrateur logiciel À propos du rôle<ul><li>Vous maintiendrez et gérerez l'application Horizon Oracle, l'outil de planification de l'entreprise.</li><li>Vous soutiendrez le processus d'estimation et de planification.</li><li>Vous collaborerez avec une équipe pour fournir un soutien en matière de contrôle de gestion au groupe de produits Aluminium.</li><li>Vous relèverez du responsable Planification et reporting RTA - Services partagés.</li></ul>Responsabilités<ul><li>Agir en tant qu'administrateur logiciel et conseiller principal pour les utilisateurs de l'outil de planification.</li><li>Collaborer avec les équipes de planification et les parties prenantes.</li><li>Diriger des projets impliquant l'outil de planification.</li><li>Coordonner les mises à jour techniques, la maintenance et les besoins de backend avec un fournisseur de services tiers.</li><li>Maintenir le plan comptable, les roll-ups d'entités et les règles métier.</li><li>Soumettre les budgets et rapprocher les chiffres.</li><li>Résoudre des problèmes complexes et recommander des solutions.</li><li>Préparer et gérer les demandes ponctuelles.</li></ul>

Gestionnaire de compte Notre client, une entreprise oeuvrant dans le domaine de la finance et du crédit, recherche un(e) gestionnaire de compte pour se joindre à son équipe. Le/la candidat(e) embauché(e) sera en constante communication avec les clients afin de leur proposer des solutions de crédit. Ce poste est une excellente opportunité de construire une carrière dans la gestion de portefeuille, le crédit ou les fonctions de vente au sein de l'industrie dynamique du financement des stocks. Responsabilités:<ul><li>Responsable du maintien des besoins de crédit d'un concessionnaire ou d'un distributeur, ce qui inclut l'identification, la recommandation, la soumission et le traitement des demandes d'augmentation de la ligne de crédit, la gestion des demandes de commande et des lignes de crédit supplémentaires dans le cadre des autorités attribuées et le traitement des demandes des concessionnaires relatives à la réduction de la ligne de crédit et à l'ajout de lignes de produits;</li><li>Être le principal point de contact pour le concessionnaire, répondre à ses demandes, traiter les examens d'exception liés aux améliorations de crédit, aux changements structurels de l'entreprise, aux changements d'emplacement du concessionnaire, au suivi des états financiers et à d'autres conditions du dossier de crédit;</li><li>Traiter les renonciations d'intérêts, les radiations et préparer toute communication nécessaire telle que les lettres de défaut, d'accélération et de résiliation afin de s'assurer que le compte du concessionnaire est maintenu en conformité avec la politique et les procédures de Huntington.</li><li>Gérer les reprises de concessionnaires sous la supervision du gestionnaire de portefeuille ou du directeur de portefeuille;</li><li>Travailler avec l'équipe de traitement des finances pour s'assurer que les fonds du concessionnaire sont appliqués correctement, que les soldes sont compensés en temps voulu et que les notes de crédit de tiers sont appliquées avec précision et rapidité.</li></ul>

IT Generalist If you have a flair for clearly breaking down and explaining convoluted technical information in a way that is easily understood by non-technical users, Robert Half has the IT Generalist role for you. You might thrive in this position if you are a self-starter with strong problem-solving skills and a passion for working in an innovative environment. This IT Generalist role is long-term contract / temporary to hire in nature and is based in the North Vancouver, British Columbia, area. Your responsibilities in this role - Communicate regularly and effectively with ticket submitters - Keep up, explore, and fix computer systems, hardware, printers, and computer peripherals - Offer support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems - Solve computer problems, and implement appropriate action/solutions - Offer computer desktop support in accordance with established policies and procedures - hardware repairs with the appropriate vendors - Maintain records of daily data communication transactions, issues and remedial actions taken or installation activities

Bilingual Dayforce Application Support Analyst The Bilingual Application Specialist will be accountable for configuration/validation/resolution, and training of the client’s global HCM software platform.

IT Manager ****100% ONSITE POSITION BASED IN LANGLEY**** Our client operates within the Industrial space and they are looking for an IT Manager who is passionate about helping organizations with their IT infrastructure and operations. They are looking for someone who has the ability to develop and implement IT strategies over a long period of time that align with the organization's goals. You need to have the ability to manage daily operations of the IT department while ensuring the security of their IT systems, networks and data by implementing and maintaining cybersecurity best practices. The successful candidate needs to have great communication across all levels of the organization, and they should be interested in leading and mentoring their growing IT team. We're looking for someone with 10+ years in IT management, especially in cybersecurity and 5+ years in team leadership. We need you to know your way around IT systems, networks, and security protocols like the back of your hand. Your communication skills should be top-notch too, as you'll need to explain technical stuff to people who might not be tech-savvy. If you've led IT teams before and have certifications like CISSP, CISM, or ITIL, that's a big plus. Does this sound like you? If so, please apply for this position so we can connect and discuss next steps with you. The interview process A bit about myself - my name is Swarndeep Gill, and I am a recruitment consultant based in Vancouver, BC. I am constantly working on IT and creative roles, and I am always looking to meet new people. If you're interested in pursuing this role, please apply to this posting. If you are selected for the next stage, I will contact you for an initial discussion. This will be a chance for us to discuss the job requirements in greater detail, as well as your career goals and preferences for your next position. We can also discuss other opportunities which may fit what you're looking for. Please feel free to reach out and find me on LinkedIn by searching my name: Swarndeep Gill Compensation & benefits This is a full-time and permanent position that includes a competitive base salary, extended health and dental benefits, and paid vacation.

IT Manager Are you ready to take the reins and drive innovation in the world of IT Infrastructure and Security? We're on the lookout for a dynamic Senior Manager, IT Infrastructure and Security to spearhead our global service delivery operations across the vibrant landscapes of the US, Canada, and Australia. This isn't just any role – it's a thrilling opportunity to make a real impact, reporting directly to our esteemed Vice President of Information Technology.As the Senior Manager, IT Infrastructure and Security, you'll be at the forefront of ensuring the stability, security, and scalability of our organization's digital infrastructure. You'll lead a diverse team of tech experts, providing them with the guidance and support they need to thrive in a fast-paced environment. From technical leadership to strategic planning, your role will be pivotal in shaping the future of our IT landscape.Here's what you'll be diving into:<ul><li>Lead a global team in delivering top-notch infrastructure and security services across multiple countries.</li><li>Collaborate closely with stakeholders, developers, and technical teams to drive business objectives forward.</li><li>Champion a culture of innovation and continuous improvement, empowering your team to push boundaries and challenge the status quo.</li><li>Stay ahead of the curve by providing thought leadership on emerging technologies and industry trends.</li><li>Develop and maintain strong relationships with key stakeholders, including vendors, partners, and clients.</li><li>Ensure that infrastructure and security service delivery aligns with legal, regulatory, and industry standards.</li><li>Foster a collaborative environment where creativity and teamwork flourish.</li><li>And much more!</li></ul>

CTO - Chief Technology Officer Chief Technology Officer Responsibilities:<ul><li>Define the company's technology strategy in collaboration with senior leadership to drive business success.</li><li>Lead the charge in managing a cutting-edge SAAS platform and overseeing the day-to-day operations of the development teams.</li><li>Strengthen disaster recovery and IT security protocols.</li><li>Take charge of data security, management, and governance for the SAAS platform.</li><li>Manage relationships with key stakeholders, both internal and external.</li><li>Develop and oversee annual and quarterly budgets.</li><li>Cultivate and maintain strategic partnerships with vendors and technology providers.</li><li>Direct human resource allocation, set goals/KPIs, and monitor performance metrics.</li><li>Make crucial infrastructure decisions to ensure technical excellence and scalability.</li><li>Foster collaboration across departments to drive strategic initiatives and align technology strategy with business objectives.</li><li>Craft strategic plans and timelines for evaluating, developing, and deploying technical solutions across web and mobile platforms.</li></ul>

Integration Manager You might be the ERP Integration Manager that Robert Half is seeking for a job opportunity with a local organization! We need a candidate who can demonstrate the ability to ramp-up quickly and be productive by understanding the existing ERP implementation and current business process around installed applications/modules. This ERP Integration Manager job's main duty is managing ERP implementation and improvements throughout the organization. We need the person in this position to lead and analyze key process improvements and work with partners in respective business units to identify and roll out such improvements within the scope of the ERP systems. This long-term contract / contract to permanent employment opportunity is based in the Leamington, Ontario area. Act now and apply today! How you will make an impact - - Outline and govern the execution of implementation projects, including day-to-day risk management, issues, and project management - Manage with various organization employees to amply train on processes and procedures of ERP - Function as the point of escalation for any issues related to the resolving and researching day-to-day issues related to the system or processes, requests across the enterprise, and ERP systems - Cooperate with various business stakeholders to roll out new processes, functionality, and ongoing process improvements to the systems - Team up with ERP system vendor to resolve issues related to the use or functionality of the ERP system - In charge of implementation of ERP systems and its modules within the organization - Effective project management skills - Applicants should have a minimum of 2 successful enterprise ERP implementation projects under their belts - If you can bring strong understanding of ERP modules and related business process framework, EPR Security, and inbound and outbound integrations with ERP to the table, this job could be for you - This position's most important task is to serve as key ERP configuration resource and ensure successful implementation of new functionality and/or processes within project timelines - 7+ years of ERP implementation experience - Integration Technologies experience preferred - Deep understanding of Cloud integrations - Acquisition Integration experience - Demonstrated knowledge of Merger integration

Master Data Governance Specialist Robert Half is looking for a Master Data Governance Specialist to join a large client of our. This Master Data Governance Specialist contract has an initial term of 7-months, with a strong possibility of extension. While this position is open to remote candidates across Canada, preference will be given to individuals who can work on-site two to three days per week in Calgary, Alberta. What you'll do:<ul><li>Conduct comprehensive assessments of clients' master data management processes and identify opportunities for enhancement.</li><li>Design and implement master data governance frameworks tailored to the specific needs and objectives of each client.</li><li>Develop data quality standards, policies, and procedures to ensure the accuracy, completeness, and consistency of master data.</li><li>Collaborate with stakeholders across various departments to define data governance roles and responsibilities and establish clear accountability.</li><li>Provide training and support to client teams to facilitate the adoption of master data governance best practices.</li><li>Monitor and evaluate the effectiveness of data governance initiatives and recommend adjustments as necessary.</li></ul>

Coordonnateur logistique Vous êtes à la recherche d'une opportunité passionnante en tant que coordonnateur logistique? Notre client, oeuvrant dans l'industrie alimentaire, recherche de nouveaux membres pour son équipe. Il s'agit d'une opportunité hybride où les premiers mois de formation se dérouleront en présentiel dans l'ouest de l'île de Montréal. Excellent programme de santé et de soins dentaires dont les primes sont payées par l'employeur! La compagnie offre 3 semaines de vacances, des journées personnelles et des journées de maladie. Nouveau bureau moderne à aire ouverte et bien plus encore! Responsabilités :- Coordination des importations internationales en Amérique du Nord (en étroite collaboration avec les fournisseurs et les transitaires).- Logistique du dernier kilomètre pour les expéditions d'importation (conteneurs frigorifiques)- Gestion et coordination de A à Z de toutes les expéditions sortantes vers nos clients.- Communiquer avec les tiers externes (entrepôts/camionnage), et en interne avec CSR/Supply Chain/Accounting.- Traiter activement les questions et les problèmes avec les fournisseurs de services (transporteurs maritimes, transitaires, entrepôts, camionneurs).- Assurer le suivi des dédouanements et des autorisations de la FDA- Jouer un rôle essentiel dans la réussite de l'entreprise.- Autres tâches en fonction des besoins. **Are you looking for an exciting opportunity as a Logistics Coordinator? Our client, working in the food industry, is looking for new team members. This is a hybrid opportunity where the first few months of training will be face-to-face in the West Island of Montreal. Excellent employer-paid health and dental plan! The company offers 3 weeks' vacation, personal days and sick days. New modern open-plan office and much more!Responsibilities :- Coordination of international imports in North America (working closely with suppliers and freight forwarders).- Last-mile logistics for import shipments (reefer containers)- A to Z management and coordination of all outbound shipments to our customers.- Communicate with external third parties (warehouses/trucking), and internally with CSR/Supply Chain/Accounting.- Actively handle questions and problems with service providers (ocean carriers, freight forwarders, warehouses, truckers).- Follow up on customs clearance and FDA approvals.- Play a key role in the company's success.-English Required; Spanish and asset

Spécialiste de la collection Notre client, une entreprise de Laval oeuvrant dans le domaine de la distribution, recherche un spécialiste de la collection. Type d'emploi : Temps plein, permanent Mode : Hybride (2 à 3 jours en télétravail par semaine) PRINCIPALES RESPONSABILITÉS• Résoudre les comptes en souffrance en percevant les paiements en retard• Traiter un volume élevé d'appels entrants de clients ayant des questions sur la facturation et les paiements• Effectuer, suivre et documenter les activités de recouvrement• Traiter et résoudre les demandes de renseignements des clients, du personnel des succursales, par téléphone ou par courriel.• Rechercher et résoudre les litiges dans le cadre des paramètres de la politique• Résoudre les problèmes de facturation entraînant des retards de paiement et promouvoir la facturation électronique.• Résoudre les divergences avec les clients, telles que les rétrofacturations d'escomptes, les litiges sur les conditions, les factures omises, les déductions non autorisées et les paiements mal appliqués.• Identifier et transmettre les comptes qui nécessitent des actions de tiers ou des actions en justice.• Rapprochement des comptes clients, le cas échéant• Surveiller et gérer l'écran " expédition en attente/affichage de notification" dans les limites autorisées.

Quality Assurance Analyst Our client is looking for an entry level to Intermediate QA / BA for a 12 months contract who can go on site 2 x per week in Toronto. If you have the below requirements, please apply today! Bachelor’s degree in Computer Science, Information Technology, or a related field. 1-3 years of experience in software testing or a related role. Strong understanding of software testing methodologies and practices. Strong documentation skills Create and maintain detailed documentation of test cases, test results, and bug reports. Update and manage testing-related documentation to ensure accuracy and completeness Experience with manual testing, UAT, regression testing, and smoke testing. Familiarity with SaaS-based applications is a plus. Collaborate with stakeholders to understand and document business requirements. Translate business needs into detailed technical specifications Excellent problem-solving skills and attention to detail. Strong communication and interpersonal skills. Ability to work collaboratively in a team environment.