189 results for Customer Service Manager

Accountant Our client in the healthcare industry is seeking an organized and meticulous Accountant to join their team. This is a great opportunity to join a growing team and make a difference. The Accountant opportunity is a contract to permanent opportunity for the right candidate. Candidates who multi-task effectively and have strong communication, organizational, and time-management skills might be a good fit for this Accountant opportunity with growth potential. Your responsibilities in this role • Maintain fixed asset module accounting - additions, disposals, and depreciation • Complete monthly balance sheet schedules and reconciliation • Support year-end external financial audit • This is an evolving role and addition responsibilities will be assigned • Independently complete full cycle bookkeeping and accounting Process payroll for 40+ employees- Tracking fixed assets to produce depreciation schedules - Create and post complex journal entries - Performing reconciliations for bank and general ledgers, as well as payroll processing

Technicien informatique Notre client, un leader en conseil en TI, recherche un technicien de support technique bilingue pour un soutien interne sur place à son bureau de Québec. Il s'agit d'un contrat d'un an avec possibilité de prolongation (jusqu'à 3 ans). Le technicien de support informatique effectue le dépannage, la réparation et la maintenance préventive des équipements informatiques des utilisateurs finaux et des équipements périphériques sur les sites du client, ainsi qu'une assistance à distance pour les utilisateurs des bureaux à domicile. Le candidat travaille sur des missions d'une portée diversifiée où l'analyse des données et du matériel nécessite l'évaluation de facteurs identifiables. Le candidat exerce son jugement sous supervision en utilisant les pratiques et politiques définies par le Client dans la sélection des méthodes et techniques permettant d'obtenir des solutions. Le candidat peut également agir comme agent de liaison entre les clients, les départements et au sein de l'organisation pour diriger la résolution des problèmes. Horaires : du lundi au vendredi - Horaires d'ouverture locaux : de 8h00 à 17h00 Les tâches essentielles du poste comprennent, sans s'y limiter, les tâches suivantes : <ul><li>Fournir une assistance sur site aux utilisateurs autorisés avec un support opérationnel et technique et pour respecter les SLA spécifiés.</li><li>Dépanner, diagnostiquer et résoudre les tickets (Hard IMAC et correctif de panne) qui nécessitent une intervention sur site.</li><li>Coordonner avec les équipes d'assistance à distance de niveau supérieur et les équipes du Service Desk du fournisseur pour la résolution des tickets.</li><li>Utilisez la base de données d'erreurs connues (KEDB) pour effectuer des tâches d'assistance sur site.</li><li>Participer aux salles de crise pour la gestion des incidents critiques lorsque cela est nécessaire ou à la discrétion du client.</li><li>Résolvez les incidents au bureau des utilisateurs finaux lorsque la résolution ne peut pas être obtenue par l’assistance à distance.</li></ul>

Real Estate Paralegal Are you ready to join a dynamic and thriving mid-size law firm located in the heart of downtown Vancouver? We are currently seeking a highly skilled and motivated Real Estate Paralegal to join one of our clients in the legal industry and take on a wide range of responsibilities in a fast-paced environment. This is an exciting opportunity to work with a diverse client base and contribute to complex real estate transactions. Job Duties & Responsibilities:<ul><li>Manage files throughout the entire process</li><li>Create documents for property acquisitions, sales, financing, and land development</li><li>Analyze title encumbrances and draft covenant and easement terms</li><li>Conduct due diligence searches and summarize findings</li><li>Schedule and summarize key transaction dates</li><li>Coordinate closing agendas</li><li>Prepare internal documents related to trust funds and payouts</li><li>Communicate with all parties involved in transactions, including correspondence</li><li>Draft and finalize reporting letters, and schedule post-closing tasks</li><li>Prepare invoices for completed transactions as needed</li><li>Provide additional administrative support as necessary</li></ul>

Senior Accountant (Manufacturing) Our manufacturing client is seeking a Senior Accountant in Burnaby, BC. You will provide accounting support, ensure accurate financial reporting, and contribute to process improvements. The position is 3 days remote and 2 days in office. Responsibilities:<ul><li>Create accounting records, including general accounting and costing.</li><li>Prepare financial statements and reports.</li><li>Analyze transactions and document business activities.</li><li>Conduct monthly close, reporting, and general ledger reconciliations.</li><li>Assist in implementing accounting and internal control policies.</li><li>Maintain the Chart of Accounts and financial reporting structure.</li><li>Collaborate with internal and external auditors during audits.</li><li>Perform other assigned duties.</li></ul>

Financial Crimes Investigations Team Lead - Onsite downtown This long term contract role is onsite downtown Toronto 5 days a week with a global leader in financial risk consulting for a major Canadian bank. Have you ever supervised a team of Junior Financial Crimes Investigators for a bank compliance team? The Supervisor must have previous experience in a Finacial Services organization leading a team of Junior investigators working on Enhanced Dure Dilligence EDD, Know Your Client KYC, or Financial Crimes Compliance. Previous experience leading a team is required for this long term opportunity.

Payroll & HR Administrator Our client is looking for a Payroll & HR Administrator to join their team. The successful Payroll & HR Administrator will be responsible for processing hourly and salary payroll, reviewing and validating payroll for divisions, weekly timesheet management, WCB, providing support in the development of process documentation and process improvements, and assist with administering the benefits program. This opportunity will allow for future progression and offers a great team environment, apply today for immediate consideration!

SQL Database Administrator We are seeking an experienced SQL Database Administrator (DBA) to join our client's dynamic IT team. The ideal candidate will possess extensive knowledge in database administration, performance tuning, backup and recovery, and security management of SQL databases. Responsibilities include installation, configuration, and maintenance of SQL database servers, ensuring high availability and disaster recovery, and optimizing database performance for maximum efficiency.

Bookkeeper/Office Admin/ HR Our client is seeking a highly organized and detail-oriented Bookkeeper/Office Admin/HR Specialist to join their team. This role is ideal for someone who enjoys variety in their workday and is adept at juggling multiple responsibilities. You will play a crucial role in managing financial records, ensuring smooth office operations, and supporting HR initiatives. <ul><li>Maintain accurate financial records, including accounts payable and receivable, payroll, and general ledger entries</li><li>Managing invoices</li><li>Reconcile bank statements and ensure financial data is accurate and up-to-date</li><li>Prepare financial reports and assist with budgeting and forecasting</li><li>Processing expense reports</li><li>Oversee day-to-day office operations, ensuring a well-organized and efficient workplace</li><li>Manage office supplies, equipment maintenance, and vendor relationships</li><li>Screening calls</li><li>Prepare, edit and revise presentations</li><li>Assist in the recruitment process, including posting job openings, and scheduling interviews</li><li>Maintain employee records and ensure compliance with HR policies and regulations</li><li>Support employee onboarding and training programs</li></ul>

Accountant Our client is a well-respected and vibrant educational institution dedicated to fostering a supportive and enriching environment for both students and staff. They are currently seeking a diligent and meticulous Accountant to handle their full-cycle accounting needs, ensuring financial accuracy and compliance within the school. As an Accountant you will be an integral part of the finance team, responsible for managing accounts receivable (AR), accounts payable (AP), and month-end closing processes. This position offers a great opportunity to develop your accounting skills in a dynamic and supportive educational setting. Key Responsibilities:· Accounts Receivable (AR): Process daily invoices, maintain up-to-date billing system, follow up on, collect and allocate payments, billing, collection, and reporting activities according to specific deadlines.· Accounts Payable (AP): Manage outgoing bills and invoices on behalf of the school, including vendor relations, expense coding, and ensuring timely payments of invoices, ensuring that all payments are made in accordance with company policy.· Month-End Closing: Assist in the preparation of financial statements and reports, reconcile bank statements and ledger accounts, and ensure all financial reporting deadlines are met.· Financial Record Keeping: Maintain an orderly financial filing system and comprehensive records of financial transactions.· Compliance and Auditing: Assist with the preparation of audit files and facilitate the audit process by providing explanations and documentation as required.· Budget Assistance: Support budgeting and financial forecasting processes by collecting and analyzing financial information.

Bilingual Dayforce Application Support Analyst The Bilingual Application Specialist will be accountable for configuration/validation/resolution, and training of the client’s global HCM software platform.

Payroll Specialist Our esteemed client, an educational organization in Vancouver, is in search of a dedicated Payroll Lead to join their team. As a trusted partner, we are assisting them in finding a experience in individual who can oversee aspects of payroll management and process payroll effectively. As the Payroll Lead for our client, you will be instrumental in supporting their dynamic team by ensuring accurate payroll processing, compliance with tax regulations, and meticulous reporting. Your role will involve overseeing routine payroll functions, managing inquiries, and driving continuous improvement initiatives. This is a short term contract- permanent role. Key Responsibilities: Payroll processing for 1000 employees Ensure compliance with tax regulations, benefits requirements, and reporting standards. Prepare and submit all payroll-related reports, including governmental and regulatory filings. Drive change initiatives to optimize payroll operations and enhance effectiveness. Manage competing priorities effectively to meet deadlines and support the team. Monitor employee inquiries and provide prompt, accurate responses and resolutions.

Senior Writer/Editor Are you ready to take your writing and editing expertise to the next level? Our client is seeking a dynamic Senior Writer/Editor to join their team and play a key role in shaping their brand narrative. Responsibilities:<ul><li>Spearhead content production and manage editorial calendars for our website and corporate publications, ensuring timely delivery and alignment with strategic objectives.</li><li>Take the lead in crafting annual reports, showcasing the company's achievements and milestones in a compelling manner.</li><li>Provide top-notch editing and proofreading support to ensure all content across various channels reflects the brand voice and adheres to established style guidelines.</li><li>Write and edit technical reports and policy documents with a focus on clarity and precision, making complex information accessible to a wide audience.</li><li>Create engaging content for diverse platforms, from traditional print publications to digital channels, that resonates with the target audiences.</li><li>Collaborate with internal clients and stakeholders to shape stories and direct content to appropriate channels, leveraging your influence to drive impactful communications.</li><li>Contribute to the development of integrated strategies and plans, ensuring content and messaging are central considerations from the outset to maintain consistency across companywide communications.</li><li>Align business and corporate communications with financial, shareholder, and social responsibility positioning to reinforce the brand and narrative.</li><li>Identify and implement process improvements to enhance content development and publishing processes, staying abreast of industry best practices to drive innovation.</li></ul>

Software Engineering Director Robert Half Technology is looking to hire a permanent Director of Software Engineering for a client that is rapidly expanding within the GTA. Please take a look at the summarized information below and apply if you are a good fit! ***Please note, this role is fully remote and only open to candidate within Canada Compensation: $140K - 160K + Bonus (20%) + Benefits + 4 Weeks Vacation + 5 Personal Wellness Days + 10 Sick Days + Birthday Off + Work From Home Expenses + Hardware

Estimator Robert Half is seeking a highly skilled and detail-oriented Estimator to join our client in the residential home building industry. The ideal candidate will possess a deep understanding of home construction, building codes, contracts, and terminology. They will be responsible for accurately estimating the costs associated with residential construction projects to ensure profitability and client satisfaction. This LONG-TERM CONTRACT to PERMANENT opportunity is based in GUELPH, ON. Responsibilities:-Maintain organized records of estimates, contracts, and project documentation for future reference and auditing purposes.-Provide timely and accurate cost projections, budget updates, and variance analysis to project stakeholders.-Collaborate in obtaining subcontractor rates to support estimators in developing product and preparing Requests for Quotations (RFQs).-Aid in drafting job-specific contracts when necessary.-Identify and quantify potential risks and opportunities associated with project estimates.-Analyze and interpret construction contracts, ensuring alignment with project specifications and requirements.-Participate in reviewing supplier Scopes of Work to ensure alignment with the company’s standards and construction practices. Coordinate with Contracts to ensure timely updates for any revisions.-Support the tender process by utilizing base house plans or preliminary dwelling plans to approach preferred trades for budgetary purposes. Evaluate and quantify all received quotes and bids.-Manage all take-offs for base house and products across all product lines within the ERP system.-Verify the accuracy and currency of building/unit estimates and product estimates.-Assist in maintaining spreadsheets and databases to monitor base house costs and upgrade costs.-Contribute to the identification and implementation of alternative construction methods or design adjustments aimed at cost reduction.-Provide budgetary insights for future developments during the conceptual stage upon request.-Offer assistance to other estimators and departments as needed.

Sr. Accountant Our client, a growing software development and technology company is currently searching for their Senior Accountant. As the Senior Accountant you will assist with the day to day accounting functions, month end close, reconciliations, intercompany, variance analysis, preparing divisional financial statements, and provide support with tax filings and working papers. This is a great opportunity for someone who is looking to growth their career in an exciting industry and work with great people in a collaborative and fun environment.

Personal & Executive Assistant My Richmond client is seeking an Executive and Personal Assistant within the financial services. This role will report directly to the owner and collaborate with the team. Some key responsibilities include;<ul><li>Calendar management</li><li>Meeting arrangements</li><li>Filing and streamlining filing on to a new cloud based platform</li><li>Personal filing</li><li>Arranging events, organizing catering</li><li>Expenses and credit card reconciliation</li></ul>

Senior Accountant We are currently seeking a Senior Accountant with a strong background in public practice tax, Caseware/tax prep software proficiency, and experience in handling various tax forms including T1, T2, and T3. The ideal candidate will play a crucial role in the team, contributing to the success of the clients and the growth of the firm. As the Senior Accountant your day to day responsibilities of this role may include, but not be limited to: <ul><li>Prepare and review corporate, personal, and trust tax returns (T1, T2, T3) with a high level of accuracy and attention to detail</li><li>Conduct research on complex tax issues and stay updated on changes in tax legislation</li><li>Assist in managing client relationships and resolving tax-related inquiries</li><li>Prepare and review financial statements, including balance sheets, income statements, and cash flow statements</li><li>Conduct in-depth financial analysis and provide insights to support decision-making and strategic planning</li></ul>

Billing Clerk We are looking for a detail-oriented Billing Clerk to join our team on a contract basis in Vancouver, British Columbia. This position requires a meticulous individual who can efficiently handle billing processes and contribute to our financial operations. The successful candidate will be adept at using various accounting software systems and possess strong organizational skills. Responsibilities: • Process and verify invoices to ensure accuracy and compliance with company policies. • Utilize accounting software to manage billing operations and maintain financial records. • Assist in the preparation of financial reports related to billing activities. • Handle accounts receivable and accounts payable tasks efficiently. • Respond to inbound calls and address customer inquiries regarding billing issues. • Collaborate with the finance team to ensure smooth billing procedures. • Support the transition to new billing systems as needed. • Monitor and reconcile billing discrepancies and resolve any issues. • Maintain organized and up-to-date billing files and documentation.

Senior Contracts Administrator Do you get excited about working on LARGE and innovative construction projects? This role might just be what you've been looking for! As one of the senior Contract Administrators, you will play a crucial role in overseeing contract obligations as the Prime Builder for our esteemed client. This position will primarily involve upstream administration, enforcement, and claims management, ensuring that contractual requirements are met and upheld throughout the project lifecycle. All about the day to day: · Review and analyze contract documents to fully understand the obligations, responsibilities, and scope of work as the Prime Builder.· Work closely with project stakeholders to ensure alignment with contractual terms and conditions.· Proactively identify and address potential contract risks and discrepancies.· Develop and maintain strong relationships with clients, subcontractors, and suppliers.· Coordinate and facilitate contract negotiations and modifications as necessary.· Monitor project progress and performance to ensure compliance with contractual requirements.· Manage and resolve contract disputes and claims in a timely and efficient manner.· Provide guidance and support to project teams on contractual matters.· Prepare reports, correspondence, and documentation related to contract administration activities

Software Developer Robert Half is currently seeking an experienced Software Developer for our Calgary Client. As the successful Candidate, you will be accountable for implementing new features, maintaining existing code, and refactoring existing code across a breadth of products used both internally and externally at the company using the latest technologies in the Microsoft stack. Your top notch development skills for web and mobile applications combined with solid problem solving ability will ensure you design, build, deploy and maintain software products that will help grow the business. This role is located in Calgary, AB., but is open to remote work concessions for eligible candidates located within the Calgary region.WHAT YOU’LL GET Our Client offers a competitive salary and benefits package and the opportunity to work in a challenging team-oriented environment. If you are looking for that next step in your career this could be the role you’ve been looking for, don’t delay and apply online today!

Accounts Payable Associate Our renown client in transportation with offices across North America is currently looking for an Accounts Payable Associate to join their growing team on Vancouver Island working onsite. Reporting to the Controller, you will be responsible for the following:<ul><li>Manage the full cycle accounts payable including processing invoices, performing coding and matching, and preparing payments for vendors.</li><li>Process Accounts Payable and other General Ledger account reconciliation as well as prepare ad hoc reports</li><li>Support the accounting and operations team as the company streamlines their accounting process and undergoes system upgrades</li><li>Oversee ad hoc duties including credit card reconciliations, and preparing expense reimbursements</li></ul>

Law Clerk Robert Half is actively looking for Legal Professionals! If you have a minimum of 3 years of experience as a legal administrative assistant or law clerk with specific Civil/Commercial Litigation practice experience, extensive knowledge of the Rules of Civil Procedure and the Construction Act with strong attention to detail and exceptional proofreading skills please register with us today. PRIMARY RESPONSIBILITIES:Key responsibilities include, but are not limited to, the following:<ul><li>Liaise with clients and professionals;</li><li>Open, organize and manage litigation files or parts of files;</li><li>Calculate litigation time lines and ensures deadlines are met;</li><li>Draft Court documents such as Pleadings, Affidavits, Motion Materials, Affidavits of Documents, Settlement Offers, Bills of Cost, and specialized matters such as construction lien claims, mortgage enforcement, administrative tribunal filings etc.;</li><li>Take instructions, prioritize incoming work, follow through on assignments and manage ongoing tasks;</li><li>Maintain schedules, book appointments, and travel arrangements;</li><li>Create a document database, cross-reference productions and exhibit documents and transcripts;</li><li>Review transcripts to summarize and prepare lists of undertakings;</li><li>Obtain client productions and assemble Affidavits of Documents and answers to undertakings;</li><li>Prepare charts, chronologies and summaries of documentary evidence for use on discovery and trial;</li><li>Prepare, draft, revise, serve and file correspondence and litigation documents and assist with preparations for trial, examinations for discovery, closings and court proceedings, as required;</li><li>Provide litigation support prior to and during trials and hearings. Organizes attendance of witnesses etc. ;</li><li>Be flexible and able to work with multiple lawyers on various different files at any given time, and be willing to undertake additional responsibilities as required to share within the team;</li><li>Prepare accounts and manage pre-bills, and have a strong working proficiency with all accounting and billing procedures; and</li></ul>

Senior Tax Analyst Our client is a Manufacturing company based in Mississauga. They are seeking a highly capable Senior Tax Analyst for a 6-month Contract, with possible extension. Requirements <ul><li>Comfortable preparing indirect tax returns and related working papers</li><li>Comfortable preparing corporate income tax returns, provision to return working papers, tax forecast</li><li> Compute and analyze monthly, quarterly and year-end income tax provision, reporting and tax disclosures </li><li>Maintain and analyze deferred tax inventories and continuity schedules</li><li>Gather and prepare support for various corporate tax filings and election forms</li><li>Review and analyze tax filings and reconcile to provision</li><li>Calculate tax installments and maintain cash tax reporting files</li><li>Prepare tax journal entries, analyze and reconcile all tax GL accounts (income tax, transaction tax and withholding taxes)</li></ul>

VP/Director of Finance Robert Half is looking for a dynamic and results-driven Director of Finance who will be responsible for overseeing all aspects of our client's financial management team. The ideal candidate will possess strong leadership skills, strategic thinking abilities, and a proven track record of success in financial planning and analysis. This is an exciting opportunity for a seasoned finance professional to make a significant impact on the organization's growth and success. Responsibilities:-Develop and implement financial strategies, plans, and policies to support the company's growth objectives-Provide leadership and guidance to the finance team, including overseeing budgeting, forecasting, and financial reporting activities-Analyze financial data and performance metrics to identify opportunities for improvement and drive decision-making-Manage cash flow, liquidity, and capital allocation to optimize financial performance and mitigate risks-Oversee the yearly budget formulation, encompassing revenue projections, expenditure oversight, and allocation of capital-Collaborate with other departments and senior leadership to align financial goals with overall business objectives-Monitor industry trends, regulatory changes, and economic factors that may impact the company's financial position-Ensure compliance with all relevant financial regulations and reporting requirements

Executive Assistant Our client in the non-profit space are searching for an experienced Executive Assistant to support the CEO and COO. You will be offered support, autonomy, and growth opportunities while working in a meaningful organization and working with a purpose. Responsibilities:<ul><li>Manage scheduling and calendars for the COO and CEO and support other members of senior leadership when necessary.</li><li>Draft, review and send communications on behalf of the CEO and COO.</li><li>Organize and prepare for board meetings, gathering documents, sending agendas to appropriate persons, taking minutes, and sharing notes after each meeting.</li><li>Coordinate events, meetings, and travel arrangements.</li><li>HR administration - hiring, termination, benefits administration</li></ul>

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