103 results for Customer Service Specialist

Patient Service Representative We are searching for a Patient Service Representative to join our team in Renton, Washington. In this position, you will be responsible for handling and routing inbound calls from patients, providing medical assistance, and documenting interactions in our EMR system. This role offers a unique opportunity to work remotely in a healthcare tech start-up industry that provides in-home adult care. Responsibilities: • Handle and route inbound calls from patients ensuring all queries are resolved efficiently. • Provide necessary medical assistance to patients and guide them through enrollment processes. • Document all patient interactions and other relevant information in the EMR system. • Work closely with our primary care team to ensure all emergency service calls are redirected appropriately. • Schedule routine follow-ups and prescription refills for patients. • Maintain HIPAA compliance in all patient interactions to ensure patient privacy. • Provide exceptional customer service to all patients, listening to their needs, and directing them to the appropriate services. • Collaborate with various teams and departments to ensure a smooth and coordinated approach to patient care. • Utilize the MS Office Suite for various administrative tasks related to patient care. • Maintain a high level of reliability in call routing and customer service. This role requires skills in answering inbound calls, working in an inbound call center, maintaining HIPAA compliance, patient access, and scheduling patient appointments. It also requires knowledge of primary care.

Workplace Experience Manager We are offering an opportunity for a highly organized and detail-oriented Customer Service Representative to join our team in Toms River, New Jersey. As a representative, you will be responsible for providing premium services to ensure individual well-being, personal productivity, and organizational effectiveness. You will supervise and manage daily operations, handle customer requests, establish work schedules, assign tasks, and maintain records of costs incurred by the team. Responsibilities: • Oversee daily operations to increase individual well-being and personal productivity • Supervise team members responsible for providing services for a building or campus • Ensure that operations and processes align with client needs and objectives • Coordinate, oversee, and manage repair and maintenance work assignments performed by technicians, vendors, and contractors • Maintain records of costs incurred by workplace team activities and seek ways to reduce costs, implementing cost savings programs and procedures to increase efficiency • Respond to customer requests and complaints regarding services • Ensure innovative and customized materials are developed and utilized to meet the full host experience • Oversee, utilize and maintain integrity of databases and other digital tools associated with service delivery • Ensure safety standards are met by those delivering services • Maintain relationships with vendors who provide services and goods • Assist in the completion of the Service Business Continuity plan Skills: • Customer Service • Communication • Office Functions • Documentation • Reporting • Microsoft Excel • Training • Operations • Procedures • Policy • Billing Functions • Materials Handling • Microsoft Word • Quality • Database • Human Resources (HR) Administration • Microsoft Outlook • Insurance • Supervising • Presentations • About Time • Workstation Support • Auditing • Receptionist Duties • Security

Customer Experience Specialist We are in need of a diligent and meticulous Customer Experience Specialist to work with our professional services team. Based in San Francisco, California, this role will involve managing community events, overseeing event logistics, and handling event management and monitoring. This onsite role offers a short term contract employment opportunity and is ideal for those with a knack for maintaining order and efficiency in a fast-paced environment. Responsibilities: • Engage professionally with customers and address their inquiries and concerns• Assist in the organization and execution of community events• Oversee and manage event logistics to ensure smooth operations• Monitor events and promptly address any issues or disruptions• Maintain an environment conducive for customer engagement during events• Utilize your skills in event management to optimize event procedures and processes• Collaborate with the team to meet event objectives and targets• Handle customer data with confidentiality and in compliance with regulations• Provide assistance in scanning QR codes and maintaining order in event sequences• Maintain a professional demeanor and attire during events. If you are interested in this role, please reach out to Nick Mussman at 415.276.0358.

Patient Service Representative We are providing an opportunity for a Patient Service Representative role, which is based in Renton, Washington. The role involves providing customer service in the healthcare industry, primarily through answering inbound calls and scheduling patient appointments. This role offers a contract employment opportunity and will be conducted remotely. Responsibilities: • Answering inbound calls from patients, addressing their inquiries, and providing necessary assistance • Routing calls to the appropriate department or personnel when necessary • Handling patient enrollment and adding relevant documentation in the Electronic Medical Records (EMR) system • Providing medical assistance information to patients as needed • Scheduling patient appointments and follow-ups • Working in a remote call center environment, handling statewide volume for Washington • Identifying calls that are more appropriate for 911/emergency services or triage nurse on staff and redirecting them accordingly • Utilizing the EMR system, E-Clinical Works, and MS Office Suite to manage patient records and perform daily tasks • Ensuring compliance with HIPAA regulations for patient privacy.

Travel & Expense Specialist Travel & Expense Specialist ~ Professional Services Firm Washington, D.C.$70k-$75k, career growth, great benefits, hybrid! My client is a well-established Professional Services Firm located in Arlington, VA with a need for a Travel & Expense Specialist. The Travel & Expense Specialist will report to the Accounting Manager and offers tremendous career growth. Candidates with Concur experience are highly encouraged to apply. The Travel & Expense Specialist will be responsible for the following duties: <ul><li>Process and review employee travel and expense reports for accuracy and compliance with company policies</li><li>Monitor compliance with the company’s travel and expense policy and elevate issues as needed</li><li>Provide training and guidance on travel and expense business practices and expense reporting processes to employees</li><li>Maintain Concur system and guide employees through process </li></ul> All interested candidates in this Travel & Expense Specialist Specialist opportunity and other full-time opportunities across the D.C. area please send your resume to Justin Decker via LinkedIn.

Patient Access Specialist We are offering a contract employment opportunity for a Patient Access Specialist in the Healthcare, Hospitals, and Social Assistance industry. This role is located in CHATTANOOGA, Tennessee, and will be based in a private office setting. The Patient Access Specialist will play a crucial role in ensuring seamless patient access and experience in our large healthcare system. Responsibilities: • Facilitate the patient registration process, collect demographic and insurance information accurately, and efficiently enter data into the electronic health records (EHR) system. • Schedule patient appointments, procedures, and tests according to established protocols to ensure optimal utilization of resources and minimal wait times. • Verify patients' insurance coverage, eligibility, and benefits to facilitate accurate billing and reimbursement processes. • Provide exceptional customer service to patients by addressing inquiries, resolving concerns, and ensuring a positive experience throughout their interaction with the healthcare system. • Collaborate with medical staff, nurses, and physicians to coordinate patient admissions, transfers, and discharges, ensuring smooth transitions of care. • Adhere to all relevant healthcare regulations, including HIPAA guidelines, to safeguard patient confidentiality and privacy. • Maintain accurate and up-to-date records of patient interactions, registrations, and scheduling activities, ensuring compliance with documentation standards. • Work closely with other members of the centralized patient access team, including schedulers, billing specialists, and administrative staff, to optimize workflow efficiency and achieve departmental goals. • Participate in training sessions, quality improvement initiatives, and process optimization efforts to enhance the effectiveness and efficiency of patient access services.

Member Services Representative We are offering a short term contract employment opportunity for a Member Services Representative in Washington, District of Columbia. The role includes a variety of job functions such as managing employee benefits, conducting candidate reference checks, and handling complaints. This role is crucial in our team as it involves direct interaction with our members and contributes significantly to our service delivery. Responsibilities: • Answer and manage day-to-day queries regarding employee benefits • Ensure efficient benefits administration including enrollment and census reports • Conduct candidate reference checks as part of the recruitment process • Post job vacancies on relevant platforms as needed • Handle offboarding processes for outgoing employees • Utilize CRM and ERP - Enterprise Resource Planning systems for efficient management • Use Microsoft Excel and Microsoft Office Suites for various administrative tasks • Perform basic accounting functions related to the role • Manage benefit functions including claim administration • Handle complaints, ensuring they are resolved in a timely and efficient manner.

Client Relationship Specialist To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Client Relationship Specialist. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>

Patient Access Specialist We are in search of a dedicated Patient Access Specialist to be an integral part of our healthcare team. The role is based in CHATTANOOGA, Tennessee, where you will be working in a non-patient facing setting. As a Patient Access Specialist, you will be responsible for ensuring seamless patient access and experience within our healthcare system, coordinating appointments, verifying insurance coverage, and facilitating the registration process for patients. Responsibilities • Facilitate the registration process for patients, collecting demographic and insurance information accurately, and entering data into electronic health records (EHR) system efficiently. • Coordinate patient appointments, procedures, and tests according to established protocols, ensuring optimal utilization of resources and minimal wait times. • Verify patients' insurance coverage, eligibility, and benefits to facilitate accurate billing and reimbursement processes. • Provide exceptional customer service to patients, addressing inquiries, resolving concerns, and ensuring a positive experience throughout their interaction with the healthcare system. • Collaborate with medical staff, nurses, and physicians to coordinate patient admissions, transfers, and discharges, ensuring smooth transitions of care. • Adhere to all relevant healthcare regulations, including HIPAA guidelines, to safeguard patient confidentiality and privacy. • Maintain accurate and up-to-date records of patient interactions, registrations, and scheduling activities, ensuring compliance with documentation standards. • Work closely with other members of the centralized patient access team, including schedulers, billing specialists, and administrative staff, to optimize workflow efficiency and achieve departmental goals. • Participate in training sessions, quality improvement initiatives, and process optimization efforts to enhance the effectiveness and efficiency of patient access services.

Purchasing Specialist We are searching for an efficient Purchase & Sales Specialist to be stationed in Danvers, Massachusetts. This role will involve a significant amount of data entry and customer service, primarily within the purchasing department. The selected candidate will have the opportunity to work within a dynamic environment handling purchasing activities, including processing purchase orders and invoices, and interacting with vendors and customers. Responsibilities: • Handle the processing of all purchase orders with accuracy and timeliness. • Ensure all purchasing activities are conducted in accordance with company guidelines and policies. • Maintain and update purchasing records/data and pricing in the system. • Perform routine checks on the processing of purchase orders and invoices to ensure accuracy. • Collaborate with internal teams to ensure clarity of the specifications and expectations of the company. • Monitor stock levels and place orders as needed. • Coordinate with vendors and suppliers to ensure timely delivery of products or services. • Provide exceptional customer service, addressing and resolving any issues or complaints related to purchases. • Perform data entry tasks, updating the system with purchase information. • Collaborate with the purchasing department to ensure all business goals are met in a timely and cost-effective manner.

Collections Specialist We are offering an opportunity for a Collections Specialist role in the consulting industry, based in New York. This role is centered around collections and cash applications, involving direct contact with clients via email. It's a contract position, requiring skills such as proficiency in Microsoft Excel, Collection Processes, and QuickBooks. Responsibilities: • Handle collections dating back around six months, ensuring efficient recovery of outstanding payments.• Maintain direct contact with clients via email, addressing any queries or concerns regarding their accounts.• Utilize accounting software systems and Microsoft Excel to keep track of collections and cash applications.• Ensure accurate and updated records of customer credit, making sure all data is correct and up-to-date.• Use your knowledge of collection processes to strategize and improve the overall collections and cash applications process.• Act as a Collector, taking responsibility for the recovery of delinquent payments.• Deliver excellent customer service when interacting with clients, maintaining professionalism and courtesy at all times.• Utilize QuickBooks for various accounting functions, demonstrating proficiency and accuracy.

Payroll Specialist We are in search of a meticulous Payroll Specialist to join our client in the machinery manufacturing industry based in Houston, Texas. This role involves transitioning from Paylocity and APD WFN to UKG, pulling historical data and reports, and securely filing them. This is a contract role that requires proficiency in Accounting Software Systems, ADP - Financial Services, Paylocity, and UKG Pro. Responsibilities:• Transition from Paylocity and APD WFN to UKG, ensuring a smooth and efficient process• Pull historical data and reports from Paylocity and ADP, demonstrating attention to detail and accuracy• Safely and securely file historical data and reports, maintaining an organized record system• Monitor payroll processes and ensure compliance with company and regulatory guidelines• Act as a point of contact for any inquiries related to payroll, providing excellent customer service• Use accounting software systems effectively to ensure all financial data is accurately recorded• Collaborate with other team members and departments to ensure overall efficiency of the payroll department• Continually update skills and knowledge in ADP - Financial Services, Paylocity, and UKG Pro• Regularly review and update payroll processes and procedures to improve efficiency• Maintain confidentiality of all financial data and uphold the highest standards of professionalism.

Client Services Representative We have a great opportunity for a Series 7 Client Services Representative based in Parsippany, New Jersey. The role primarily involves providing support to clients and coordinating operational activities. The successful applicant will be tasked with using financial planning, retirement, and investment software and preparing materials for client meetings. Additionally, they will also be required to provide office support, manage client and prospect contacts, and assist in marketing efforts. Responsibilities:• Utilize financial planning, retirement, and investment software to prepare for client meetings• Prepare client packets including creating agendas, reviewing materials, illustrations, and reports• Provide office support which includes answering telephones, assisting visitors, and resolving or referring problems or inquiries• Schedule and coordinate meetings, events, interviews, and appointments• Navigate CRM to maintain accurate and complete documentation of all client and prospect contacts• Assist in and attend client event programs/seminars and other marketing efforts• Establish, maintain, and update files, databases, records, and/or other documents• Transcribe and prepare correspondence, agendas, and documents• Stay up-to-date with modern office management methods and techniques• Operate standard office equipment and use required software applications• Sort, screen, and distribute mail• Perform other duties and responsibilities as assigned• Maintain Website and Social Media. Skills:• Proficient in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook• Strong client relations and communication skills• Ability to handle complaints and provide solutions in the financial services industry.

IT SUPPORT SPECIALIST We are seeking a Help Desk Analyst to join our team in Ridgefield, Connecticut. This role focuses on managing various tasks in both office and remote environments, including managing internet contracts, ensuring network security, handling VoIP phone systems, and providing ongoing support for remote employees. Responsibilities: • 2+ years of experience within a help desk/desktop support setting• Handling VoIP phone systems and troubleshooting connectivity issues• Installing, configuring, and maintaining local computers and peripherals• Procuring computers for remote employees and providing ongoing support• Managing and maintaining Domain Name System (DNS) configurations• Utilizing Microsoft and Active Directory for various tasks• Providing Deskside Support and Network Troubleshooting• Handling Computer Hardware and managing Wireless Access Points• Performing Basic Network Troubleshooting

Associate Customer Care Coordinator We are offering a role that centers around customer service in the Medical Insurance/Benefits industry in Salem, Oregon. You will be the first point of contact for our clients, ensuring smooth operations and providing exceptional service to our customers. This role is a contract position that requires a strong set of skills in customer service. Responsibilities: • Answer phone and email inquiries from customers and providers, answering their inquiries, and ensure they feel valued and supported. • Handle complaints and specific customers' requests.

Collections Specialist We are seeking a detail-oriented and results-driven Collections Specialist to join our client's team. The Collections Specialist will be responsible for contacting customers to collect outstanding debts, negotiating payment plans, and resolving payment discrepancies. The ideal candidate should have excellent communication and negotiation skills, a strong understanding of collection procedures, and the ability to work efficiently in a fast-paced environment. Responsibilities: <ul><li>Contact customers via phone, email, or mail to pursue payment of outstanding debts.</li><li>Negotiate payment plans and settlements with customers to resolve delinquent accounts.</li><li>Maintain accurate records of customer interactions and collection efforts.</li><li>Investigate and resolve payment discrepancies or disputes in a timely manner.</li><li>Collaborate with other departments, such as Sales and Customer Service, to address customer issues and improve collection processes.</li><li>Monitor accounts receivable aging reports and prioritize collection activities based on account status.</li></ul>

Client Service Coordinator We are looking for a Client Services Associate. The Client Services Associate will work directly with a primary financial advisor in all aspects of client service including taking client calls, communication with corporate office on client issues, workflow coordination regarding appointment materials needed, appointment follow-up and processing of transactions and forms and applications. The Client Service Associate is a licensed position (Series 7, 66 & MN Life & Variable Annuity). This allows the Client Service Associate to interact directly with the clients and to receive and execute trade orders from the clients and advisor. Reports to the Operations Director and takes work direction from individual advisors. I. DUTIES AND RESPONSIBILITIES THE CLIENT SERVICE COORDINATOR SHALL: A. meet daily with advisor to coordinate advisor workflow and receive advisor work requests. B. review appointment schedule with advisor and gather or prepare any additional materials needed or requested by advisor. C. complete work requests and serve as the advisor’s workflow liaison with other staff. D. handle service calls from clients, corporate office, or other professionals. E. record all client communication and interaction in Contact Manager. F. complete client investment transactions as directed by an advisor. G. compose client correspondence (letters, memos, faxes, etc.) as requested. H. resolve client issues and call client back when problem has been resolved. I. involve advisor when needed to assist in client issue resolution process. J. complete forms and applications following client appointments. K. submit all new business applications and checks to the corporate office in a timely manner. L. track all pending transfers of client assets and other transactions as needed. M. clean-up Contact Manager Database of clients no longer active, etc. N. follow-up for clients who have not scheduled their annual NaviPlan Review meetings. O. complete other projects or duties as requested by primary financial advisor or other members of the firm. I. SKILLS AND EDUCATIONAL REQUIREMENTS THE CLIENT SERVICE MANAGER/CLIENT SERVICE COORDINATOR SHALL: A. have a working knowledge of basic computing. B. be proficient in Microsoft Word, Microsoft Excel and Microsoft Outlook C. be able to prepare illustrations for life insurance, disability insurance, and long-term care insurance in respective programs. D. be able to work one on one with advisor in a time sensitive capacity. E. have excellent oral and written communication skills. F. have excellent interpersonal skills G. flexibility to work in a changing environment H. be able to work effectively individually and with all team members I. be detail-oriented and able to prioritize work J. be able to work in an unstructured environment with critical time demands. K. have excellent time management skills L. maintain client and business confidentiality M. have a high school diploma; with advanced training/education preferred N. have one or more years' experience in financial planning business is desirable O. hold the Series 7, 66 and MN life/health and variable annuity licenses or being willing to obtain within six-months of being hired.

Medical Claims Specialist We are seeking a Medical Billing Specialist to join a healthcare organization in Glen Allen, Virginia. The role involves managing medical collections and billing, comprehending medical claims, and maintaining an understanding of the collections process. This role offers a contract employment opportunity. Responsibilities: • Understand the medical collections process and assist the collections team when needed• Familiarize yourself with medical billing and claims• Process and manage medical billing tasks• Maintain accurate records of customer credit and payments• Resolve customer credit inquiries in a timely and efficient manner• Monitor customer credit accounts and take necessary actions for delinquent payments• Stay updated with the latest industry practices and regulations related to medical billing and collections• Ensure compliance with healthcare industry regulations and standards in all tasks• Collaborate with the team to achieve set targets and goals• Handle sensitive information in a confidential manner.

Data Entry Clerk We are offering a short-term contract employment opportunity for a meticulous Data Entry Specialist in Carrollton, Texas. The individual will be instrumental in handling and managing financial data related to property management using Quicken accounting and finance software. This position necessitates a keen eye for detail, the ability to maintain confidentiality, and excellent organizational skills. Responsibilities: • Utilize Quicken software to accurately enter, tag, and categorize financial data related to property management.• Import and export data to and from Quicken software, ensuring data integrity and accuracy.• Conduct regular audits to verify the accuracy of entered data and make necessary corrections.• Collaborate with team members to ensure consistency and accuracy in financial data entry and reporting.• Maintain confidentiality of sensitive financial information at all times.• Assist with ad-hoc projects and tasks as assigned by management.• Utilize skills in customer service, data entry, email correspondence, Microsoft Excel, Microsoft Word, organizing files, performing calculations, scanning, and typing.• Work independently with minimal supervision.

Claims Admin Support Spec Int <ul><li>Position: Customer Claims and Office Administration Support (6 weeks CONTRACT ROLE ONLY)</li><li>Location: Greengate#210 B92B Covington Louisiana 70433</li><li>Type: 100% ONSITE </li><li>Hourly Pay Range: $20-21/Hourly</li><li>Experience: REQUIRED face to face customer service experience, office administration, and HSD or GED or equivalent </li></ul> JOB DESCRIPTION:Performs routine but varied clerical duties in accordance with standard procedures under direct supervision. Duties and tasks are standardized. Resolves routine questions and problems and refers more complex issues to higher levels. ESSENTIAL DUTIES RESPONSIBILITIES:The essential duties and responsibilities listed below are representative of those required on the job. Incumbents may perform other duties and responsibilities as assigned. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities. - Interacts by phone and mail with multiple internal and external contacts such as customers vendors medical providers attorneys plaintiff and defendant law enforcement agencies etc.- Screens and directs telephone calls- Maintains and updates office supplies- Operates and maintains office equipment such as fax printing and copying machines- Coordinates office shredding with Progressive vendor.- Conducts document maintenance - creates retrieves and delivers files and copies documents.- May compose routine correspondence.- Receives and directs visitors and may resolve routine inquiries.- Opens sorts and distributes mail including USPS Fedex and other delivery companies.- Other various support duties may set up meetings may coordinate record retention etc.- May be asked to other duties as needed not represented on this list including additional searches researching and reporting as requested by leadership- Occasional travel Day-to-day responsibilities:<ul><li>Liaison between customer and Progressive filer</li><li>Total loss of paperwork titles</li><li>Give payment checks to customers</li><li>Order Police reports</li><li>Draft letters to be sent out to the customers</li><li>Send and accept Fed Ex</li><li>Call claim carriers - verify insurance to make sure the policy is active</li><li>Order supplies in the office</li><li>Scan total loss paperwork into files</li><li>Maintain Office Needs- order supplies coffee, etc.</li></ul>Who is this worker's main interaction going to be with?<ul><li>The customer</li><li>The Progressive team mostly online</li><li>Leaders will be in the office</li></ul>

Compensation & Benefits Specialist Robert Half is working with a fantastic organization in Redwood City. Our client is seeking a is seeking a highly organized and experienced Compensation & Benefits Specialist to support them for the next two months. This position is critical to the compensation and benefits programs our client offers. The ideal candidate will have a deep understanding of compensation structures, benefits administration, health care coverages, and compliance with applicable laws and regulations in California. Compensation Management<ul><li>Develop, implement, and maintain compensation plans for various positions</li><li>Manage job evaluation processes and determine appropriate pay grades</li><li>Collaborate with district leadership and school administrators to design equitable and consistent compensation packages.</li></ul> Benefits Administration<ul><li>Oversee the administration of employee benefits programs, including health insurance, retirement plans, wellness programs, and other ancillary benefits specific to the education sector.</li><li>Manage relationships with benefits vendors and negotiate contracts to ensure cost-effective and high-quality service delivery.</li><li>Coordinate open enrollment processes and effectively communicate benefit options to all district employees</li><li>Handle benefit inquiries and ensure the resolution of issues and concerns in a timely manner.</li><li>·Stay informed about industry trends and legislative changes affecting benefits, particularly those relevant to public sector employees.</li></ul> Compliance and Reporting<ul><li>Ensure compliance with all federal, state, and local compensation and benefits laws and regulations</li><li>Maintain accurate and up-to-date records of compensation and benefits data</li><li>Conduct audits to ensure accuracy and compliance with district policies and regulatory requirements</li><li>Analyze compensation and benefits data to identify trends and make informed recommendations to district leadership</li><li>Prepare and deliver reports on compensation and benefits metrics to HR leadership and the school board.</li><li>Utilize HRIS systems to manage and report on compensation and benefits programs</li><li>Employee Communication and Support</li><li>Serve as a point of contact for employees regarding compensation and benefits questions and issues</li></ul>

Cash Application Specialist A client of ours is in search of a meticulous Cash Application Specialist to be part of their team located in Houston, Texas, 77073. This role primarily involves handling cash applications, data entry, and administrative duties. The successful candidate will be processing credit card payments, and submitting invoices via various portals, thereby contributing to the growth of our business in the telecom industry. This role is long term contract but may have the opportunity to turn into a permanent role. Please apply today for consideration! Responsibilities:• Efficiently process cash applications and post payments to customer accounts• Perform accurate data entry tasks to maintain customer credit records• Handle the processing of credit card payments in a timely manner• Submit invoices via various portals such as Coupa, Oracle, Ariba• Perform administrative duties as required to support the accounts receivable team• Use Sage 300 software to track cash activity and billing functions• Monitor customer credit accounts and take appropriate action to collect delinquent payments• Ensure the accurate and efficient posting of cash• Resolve customer credit inquiries and issues promptly and professionally.

1 Week Receptionist Contract We are offering a short term contract employment opportunity for a Receptionist in PELHAM, Alabama, 35124-2956, United States. This role involves a diverse set of responsibilities related to customer service, data entry, and email correspondence. As a Receptionist, you'll be the first point of contact for our company, managing our multi-line phone system and scheduling appointments. Responsibilities: • Operate a multi-line phone system, directing calls to appropriate individuals and departments • Provide excellent customer service, responding to inquiries promptly and professionally • Carry out data entry tasks with accuracy and efficiency • Manage email correspondence, ensuring all communications are answered in a timely manner • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to complete daily tasks • Maintain a well-organized filing system • Schedule appointments and meetings as necessary • Utilize strong interpersonal skills to foster a positive work environment • Ensure the reception area is well-maintained and presents a positive image of the company. This role is a unique opportunity to contribute to our team, providing crucial support to our operations and enhancing our customer service.

Office Services Associate We are extending an opportunity for a meticulous Front Office Clerk to join our team based in Houston, Texas. This role will be involved in providing comprehensive back-office services, primarily focusing on reprographics copy and mail services. The role is also key in supporting various service lines within our industry as needed. This position offers an ongoing contract employment opportunity. Responsibilities: • Ensure appropriate logs for all office services work are utilized • Confirm job tickets are correctly filled out before initiating work • Carry out work in office services, primarily reprographics, mail, and intake functions in line with established procedures • Follow procedures to execute jobs in the correct order • Communicate with supervisors or clients regarding job or deadline issues • Meet contracted deadlines for accepting, completing, and delivering all work • Troubleshoot basic equipment problems and place service calls when needed • Prioritize workflow and perform Quality Assurance on your own work and that of others • Load machines with various paper and toner supplies • Answer telephone calls and emails in a detail oriented manner • Interact with clients in person, over the phone, or electronically • Adhere to policies in addition to client site policies • Utilize equipment and supplies in a cost-efficient manner.

Service Coordinator We are on the lookout for a dedicated and meticulous Facilities Coordinator to become a part of our team. This role is pivotal for our company based in Colorado Springs, Colorado, and operates within the telecom provider industry. This role offers a contract to hire employment opportunity and will involve providing excellent customer service, managing order entries, and utilizing Microsoft Excel and Microsoft Word. Responsibilities: • Managing customer inquiries and ensuring prompt resolution• Processing order entries with a high level of accuracy• Utilizing Microsoft Excel and Microsoft Word to manage and organize data• Ensuring customer satisfaction by providing excellent customer service• Monitoring and updating customer records in a timely manner• Collaborating with team members to ensure smooth operations• Identifying and resolving potential problems in the order entry process• Maintaining a high level of professionalism and confidentiality• Utilizing strong organizational skills to manage multiple tasks• Continuously striving to improve processes and customer satisfaction levels.

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