293 results for Help Desk Support Manager

IT Coordinator We are offering an exciting opportunity for a Help Desk Analyst in Boston, Massachusetts. The role will involve providing technical support, answering helpdesk tickets, and utilizing various technical skills to ensure smooth operations. This role is within the telecom industry, where you will be at the forefront of resolving technical issues and maintaining high levels of customer satisfaction. Responsibilities: • Provide first-level contact and problem resolution for all users with hardware, software, and applications problems. • Resolve user-reported problems using available tools and following procedures and policies for the handling of support cases. • Answer helpdesk tickets promptly and professionally, ensuring high levels of customer satisfaction. • Utilize Citrix Technologies for secure, remote access to Windows desktops and applications. • Maintain and update the database with accurate and current information. • Support EO/IR systems to monitor and analyze critical situations. • Use Lotus Notes to manage emails, calendars, and instant messaging. • Work with Microsoft and Active Directory for network user and computer account management. • Handle computer hardware issues and provide support to ensure optimal performance. • Apply Configuration Management strategies to manage system configurations and changes. • Provide Deskside Support for end-users, troubleshooting hardware and software issues. • Support Desktop Hardware, ensuring all systems are operational and updated. • Manage Answering Inbound Calls, providing prompt and effective customer service.

Help Desk Analyst We are offering an opportunity for a Help Desk Analyst in the insurance industry, based in The Woodlands, Texas. As part of our team, you will be providing technical assistance, troubleshooting software issues, and managing database systems to ensure smooth operations within the company. This role involves working with various technologies including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. Responsibilities: • Provide technical support to users experiencing difficulties with computer hardware, software, and other computer-related technologies • Troubleshoot issues related to Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory • Assist in the configuration management process to ensure the effectiveness of software systems • Provide deskside support where necessary, assisting users in person with their technical difficulties • Maintain an up-to-date knowledge of computer hardware and desktop hardware technologies to provide the most effective support possible • Respond to help desk tickets in a timely and professional manner • Troubleshoot and resolve technical issues related to network connectivity • Work collaboratively with team members and other departments to solve complex IT issues • Continuously improve technical skills through professional development opportunities.

technical product manager sr Robert Half is searching for a Sr. Technical Product Manager to support a large coffee client based in Seattle, WA. This Product Manager will play a crucial role in spearheading a project to establish a cutting-edge data integration layer. Your responsibilities will entail deep engagement in data analysis and driving event-triggered data integrations. This position is a temporary contract (6 months) with potential to extend or convert that is Hybrid (3 days in office / 2 days remote) in Seattle, WA. Remote is possible Job Responsibilities: <ul><li>Oversee the implementation of a new data integration layer with a third-party vendor system, ensuring project milestones are met.</li><li>Track data backlogs, validate file transfers, and ensure all data files are correctly backfilled and accounted for, maintaining data quality.</li><li>Create and maintain event contracts, understanding the distinctions between event-driven and batch processing to guide development.</li><li>Manage the design and execution of both event-driven and batch data integrations to support various business needs.</li><li>Utilize querying tools to extract and analyze data, identifying trends and ensuring data accuracy for business decision-making.</li><li>Collaborate with engineers to write clear and comprehensive data requirements, ensuring accurate and efficient development.</li><li>Use project management tools to review and prioritize backlogs, ensuring all tasks align with business objectives and are completed on schedule.</li><li>Apply master data management principles to standardize data formatting and naming conventions across systems.</li><li>Offer technical insights to plan test cases, troubleshoot integration issues, and ensure data integrity throughout the project lifecycle.</li><li>Oversee the exploration of data streams, build documentation, and ensure data is formatted correctly for vendor use.</li><li>Lead the project through development to go-live, serving as the primary representative for data-related concerns and ensuring successful implementation.</li></ul>

Help Desk Analyst I We are offering an exciting opportunity for a Help Desk Analyst I at our Cold Spring, Minnesota location in the manufacturing industry. The successful candidate will be responsible for providing technical assistance to our team, troubleshooting a variety of issues, and maintaining our IT systems. Responsibilities: • Provide first-level contact and convey resolutions to customer issues • Properly escalate unresolved queries to the next level of support • Walk customers through problem-solving processes • Direct unresolved issues to the next level of support personnel • Follow up with customers, provide feedback and see problems through to resolution • Utilize excellent customer service skills and exceed customers’ expectations • Preserve and grow knowledge of help desk procedures, products, and services • Utilize expertise in Citrix Technologies, EO/IR systems, Microsoft, Active Directory, and Configuration Management • Provide deskside support and handle PC desktop and workstation issues • Oversee the installation and configuration of computer hardware and software

Senior Analyst-Technical Support Job Summary The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Primary IT Systems Support Responsibilities • Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented. • Administration knowledge of Windows 10/11, Server 2019 or newer • Ability to write Windows batch, PowerShell or Python scripts. • Administration of Enterprise batch scheduler a strong plus • Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas • Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments. • Perform demonstrations of technology solutions to Staff. • Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues • A+, Security+, Network+, Apple and/or Microsoft certification • Ability to effectively communicate verbally and in writing • General Hardware Support (Desktop/Laptop, Mobile Device) • ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities. Education and/or Experience: Minimum of 5 years of previous experience

Desktop Support Analyst Robert Half is assisting a leading investment management firm to hire for a full-time Desktop Support Analyst onsite in Boston. They are looking for a motivated, tech-savvy Desktop Support Analyst to join their team. This role provides high-level support towards the firm's overall productivity by supporting users and maintaining a high level of system reliability and availability. Being a part of an investment firm, you will be expected to deliver quick and effective solutions to our team's challenging IT problems. Responsibilities:<ul><li>Provide desktop/laptop support across the firm; troubleshoot hardware and software issues.</li><li>Complete ticket entries for all reported incidents and requests in the ticketing system.</li><li>Troubleshoot, diagnose, and resolve technical hardware and software issues in a Windows environment.</li><li>Provide assistance and training to end-users regarding hardware/software usage.</li><li>Maintain and deploy software updates and patches.</li><li>Monitor and handle scheduled backups of systems.</li><li>Assist in the implementation and support of cloud-based systems.</li><li>Cooperate closely with the IT team, providing feedback and taking direction.</li><li>Document procedures, standards, best practices configurations, settings, etc.</li></ul>

Practice Manager We are seeking an Office Manager for a non-profit organization based in Norfolk, Virginia. This role is responsible for overseeing administrative operations, managing office needs, and supervising administrative support staff members. This role requires collaboration with the team to create excellent customer service for clients and ensure best practices and operational compliance. This job offers a contract employment opportunity. Responsibilities: • Oversee administrative clinic activities to ensure compliance with policies and procedures• Collaborate with the Clinical Director to achieve service delivery goals• Coordinate with the Clinic Director for credentialing of clinicians• Process medical record requests as needed• Manage office supplies inventory• Provide front desk coverage when required• Collaborate with the building manager to address site or maintenance needs• Interface with technical support partners for operational needs• Supervise two administrative support staff members to ensure smooth operations• Implement procedures that ensure best practices and operational compliance. Skills: • Proficiency in ADP - Financial Services• Proficiency in Microsoft Office Suites including Excel and Outlook• Excellent Customer Service skills• Knowledge of Medical Coding• Experience in Medical practice management.

Desktop Support Analyst We are offering a short-term contract employment opportunity for a Desktop Support Analyst in the Marketing/PR industry, located in New York, NY. The role will involve providing support for a range of technologies and systems, including but not limited to EO/IR systems, Mac Computers, Microsoft, Active Directory, and Remote access technologies. Responsibilities: • Provide support for desktop systems, including Mac Computers and Microsoft systems.• Utilize EO/IR systems and Active Directory in daily tasks.• Manage computer hardware and ensure proper configuration management.• Conduct deployments and provide deskside support as required.• Utilize knowledge of Apple iOS and Mac OS in system support.• Use remote access software and technologies to resolve issues remotely when possible.• Maintain a high level of knowledge and expertise in the field to stay ahead of the changing landscape of desktop support.• Collaborate with team members and other departments to ensure smooth operation of systems.• Troubleshoot and resolve issues in a timely and efficient manner to minimize downtime.

Help Desk Analyst We are seeking a Help Desk Analyst to join our team in the healthcare industry located in MILFORD, Connecticut. The primary function of this role is to provide direction for external IT managed services, ensure standard practices are met and followed, troubleshoot technology issues, assist with employee onboarding and offboarding, and oversee major IT projects. This role offers a short term contract employment opportunity. Responsibilities: • Directing and coordinating activities of external IT managed services provider team members. • Keeping upper management updated on weekly status, potential roadblocks and risks that may impact business processes. • Obtaining and reviewing system audits to ensure adherence to standard practices. • Troubleshooting technology issues and providing tier 3 level support, stepping in for tier 1 or 2 support as needed. • Assisting with the onboarding and offboarding processes for employees. • Conducting regular checks on network and data security, collaborating with external vendors for review and monitoring. • Identifying opportunities for software and system improvement, updates, and patches. • Reviewing current IT policy and best practice guides for the organization in cooperation with Management and external vendor. • Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages, working with external vendors to ensure successful implementation. Skills: • Proficiency in Nortel and PBX - PABX systems. • Knowledge of PC Desktop - Workstation setup and maintenance. • Proficiency in PC Hardware and general PC Skills.

Customer Service/Call Center Representative We are offering a contract to hire employment opportunity based in Rolling Meadows, Illinois. This role is within customer service, and the successful candidate will be expected to work on-site with the potential transition to a hybrid working arrangement post-training. Call center experience is highly preferred. Responsibilities:• Respond to customer inquiries via phone calls, emails, and chat in a timely manner• Provide exceptional customer service in managing customer inquiries • Offer basic troubleshooting to customers, including product knowledge, recommendations, and problem resolution• Respond to all written customer correspondence in a professional manner• Possess detailed knowledge of all products and procedures to assist customers effectively• Maintain a friendly, courteous, and professional demeanor while providing excellent customer service• Document all customer service tickets thoroughly • Collaborate with team members and vendor partners to deliver industry-leading customer service• Utilize skills in 'Call Center Customer Service', 'Customer Service', 'Superior Customer Service', 'Customer Support', and 'Customer experience management' to ensure customer satisfaction. Please note that this role requires the use of Microsoft Office tools such as Word, Excel, MS Teams, and Salesforce. There may be periods where overtime is necessary due to high call volume.

SCCM Engineer ******MUST BE AUTHORIZED TO WORK IN USA******** Robert Half is actively seeking a talented SCCM Engineer. This position is responsible application and software issues, maintain software as current, compliant, and meeting the needs of the business. For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen - Permanent Placement- Eastern Iowa at Robert Half Talent Solutions on LinkedIn. This is a role that offers not only great benefits, but a valued interest in you as a person and the tools and investment to continue to grow your career and skills. Key Responsibilities: - Maintain desktops, laptops and thin clients system image management, software deployment, application packaging, patch management, and inventory management.- Provide Tier 3 technical support to other internal support and infrastructure teams- Use SCCM with for administration and management of environment. - Lead administration of other tools such as Intune - Participate in patching and vulnerability - Develop baseline KPI’s, perform capacity and performance reporting, and effectively write professional and technical documentation.- Collaborate with team members and vendors to resolve complex issues. For additional details on the position, contact us at 319-362-8606 or connect with Bradley Christensen - Permanent Placement- Eastern Iowa at Robert Half Talent Solutions on LinkedIn. ******MUST BE AUTHORIZED TO WORK IN USA********

IT Support Technician Essential Skills and Experience Experience providing excellent customer service Highly self-motivated and directed with keen attention to detail 1+years experience in technical support Be tech savvy and ableto learn new technology quickly Exhibit a strong work ethic and responsible behavior and must maintain the confidentiality of information at all times Curious and solutions focused Solid documentation skills Experience supporting Operating Systems and the O365 Suite Excellent interpersonal skills with both technical and non-technical personnel.  Good to Have Experience with Autopilot/Intune deployment experience or experience configuring, testing, and deploying machines using Autopilot/Intune or similar tools Knowledge of SCCM, JAMF, or other endpoint management tools Understanding of Active Directory(group policy management, Sites and Services, Users and Groups) Experience with project management, change management, and basic ITIL principles Bachelor's degree in Computer Science or a related field Experience or training in Design Thinking

Help Desk Analyst We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems • Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment • Install and support PC, laptop, tablet, and mobile hardware and software • Create alternative methods of completing tasks, correcting user errors and system inconsistencies • Maintain inventory of installed software, manage software licensing, and create policies and procedures for upgrades • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule • Analyze and make recommendations for hardware and software standardization • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems • Have an understanding of operating systems and servers and essential network hardware including but not limited to hubs, switches, and routers • Possess knowledge of telecommunications. Skills: • Citrix Technologies • Database • EO/IR systems • Lotus Notes • Microsoft • Active Directory • Computer Hardware • Configuration Management • Deskside Support • Desktop Hardware

IT Support Technician 2 We are offering an exciting opportunity for a Help Desk Analyst III based in New Haven, Connecticut. The role involves managing a client department’s complete desktop computing environment, maintaining software and hardware, and providing technical support to clients. This role is ideal for candidates who are skilled in Microsoft, Active Directory, Computer Hardware, Deskside Support, Mac Computers, Basic Troubleshooting, Network Troubleshooting, and Hardware Troubleshooting. Responsibilities: • Manage a client department’s desktop computing environment • Create and maintain departmental organizational units in the active directory, including the implementation of group policy needs • Keep software and hardware up-to-date by conducting proactive site visits and maintaining an inventory of installed operating systems, application software, and devices • Install and coordinate the repair of a wide variety of computing devices and peripherals on the desktop and attached to the network • Provide support to clients in the use of their desktop equipment by training users • Respond to both emergency and routine calls for computer assistance in support of core services such as email, scheduling, and backup systems, as well as client department specific applications • Document all reported problems • Work with others to ensure smooth integration of network and software products • Analyze, recommend, and implement work-group computing solutions to meet client department’s needs • Train other support technicians and complete technical projects such as the testing of hardware and software products.

Desktop Support Analyst We are on the hunt for a Desktop Support Analyst to join our team located in Playa Vista, California. This role is instrumental in providing computer and facilities helpdesk support to all staff and onsite clients. As the first line of support, this role is end-user facing and requires a strong understanding of various IT principles. Responsibilities:• Serve as the first responder for technical support & facilities service, ensuring requests are resolved, routed, or escalated for prompt resolution.• Document processes and procedures as needed and contribute regularly to the catalog of self-service documentation.• Maintain general IT policy and ensure end-users stay trained accordingly.• Manage end-to-end break/fix issues that involve replacing and repairing equipment.• Oversee the Helpdesk ticketing system and respond to/assign all tickets within SLAs.• Assist with new user hardware provisioning and equipment maintenance.• Participate in employee onboarding, ensuring new employees have a smooth and seamless experience.• Assist with end-user system/software deployment and maintenance.• Manage and support office A/V equipment.• Have the ability to work well with various departments.• Comfortable lifting heavy equipment (e.g.,battery backups, computer monitors and towers, etc.).• Strong knowledge of Mac OS and Windows 10/11 operating systems.• Familiarity with modern IT Service Management platforms (ServiceNow preferred)• Strong problem-solving and critical thinking skills, ability to prioritize workload, and detailed, methodical approach to troubleshooting and resolving issues based on company demands.• Team player who is comfortable working independently to maximize team/department performance. Skills: Mac OS, Okta, Active Directory, TCP/IP For immediate consideration, direct message, Reid Gormly on LinkedIN

Tax Manager - Public Robert Half is currently working with a client seeking a Tax Manager. This Tax Manager will be an expert in tax returns and financial statements, and have strong skills in Excel and tax software. If you are an experienced Tax Manager looking for a challenging role at an established company, this may be the role for you. Responsibilities - Review and provide oversight for quarterly and annual payroll tax returns - Assist in the review of the calculation and distribution of W-2s and 1099s - Assist with compliance with financial and tax reporting policies and procedures - Support compliance and planning for tax matters like waivers and tax returns - Prepare and examine complex income tax returns - Put together and analyze tax correspondence and facilitation and oversight of tax audits - Assist in quality control review for all financial statements - Convey tax best business practices to accounting managers and staff accountants - Support with management of the preparation of quarterly tax projections and communication of required estimated tax payments

FP&A Buisness Support -Financial Analyst To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Let’s get you into a job where you’re not under compensated for your hard work. How about one where the company values your time? A high-end firm that was just rated one of the top places to work in Chicago just created a new FP& A Business Support - Financial Analyst position. Which may seem pretty standard…until you get to the best part: The perks. 1) The pay rates are above what their top competitors pay their employees2) They have higher bonus structures3) There’s work from home flexibility and prioritization for employee work/life balance.4) The position is a fast-track career growth opportunity (as the company is expanding rapidly thru acquisitions)5) And more… Job Description<ul><li>Prepare monthly financial reporting for the P& L and ensure timely and accurate financial statements (with focus on SG& A)</li><li>Coordinate with accountants and financial analyst ton ensure quality of financial information</li><li>Prepare commentary on monthly variances for leadership presentation</li><li>Prepare cost center reports and analysis for over 20 departments</li><li>Support management team to understand their spending and control their budget</li><li>Participate in quarterly forecasting and yearly budgeting for SG& A expenses</li><li>Support net working capital improvement measures (AP, AR, Inventory)</li><li>Track work force, ensure proper coding by department and analyze fluctuations</li><li>Ad-Hoc Reporting and Analysis</li></ul>

Tax Manager (Public) A well-respected Robert Half client is seeking a Tax Manager to join the company. This Tax Manager will possess expertise in various types of tax returns and financial statements, along with proficiency in Excel and tax software and technology. This the role for an experienced Tax Manager looking for a challenging role at an established company. For immediate consideration, please visit Carol Nichols, SVP Robert Half Finance and Accounting on LinkedIn and send your resume directly to the email address on that page. What you get to do every single day - Review and distribute W-2s and 1099s - Prepare and examine complex income tax returns - Inspect and provide oversight for quarterly and annual payroll tax returns - Aid in in planning and compliance regarding tax matters, such as waivers and tax returns - Support with management of the preparation of quarterly tax projections and communication of required estimated tax payments - Put together and analyze tax correspondence and facilitation and oversight of tax audits - Help review all financial statements for quality control - Determine tax best business practices and relay to staff accountants and accounting managers - Ensure financial and tax reporting policies and procedures are compliant

Help Desk Analyst We are in search of a meticulous and dedicated Help Desk Analyst to join our team based in Wixom, Michigan. In this role, you will be responsible for providing technical assistance and support to our users, troubleshooting various software and hardware issues, and maintaining our computer systems. You will also be required to assist with database management and utilize Citrix Technologies, EO/IR systems, Lotus Notes, and Microsoft Active Directory. Responsibilities:• Provide technical assistance and support for incoming queries and issues related to ERP software.• Respond to queries either in person or over the phone.• Train computer users on how to properly use new computer hardware or software.• Maintain daily performance of computer systems.

Senior Pricing Analyst/Manager Our client, a rapidly growing manufacturer in the food/beverage industry seeks a senior pricing analyst/supervisor to join their dynamic team! The Senior Pricing Analyst is a highly visible key role driving results to the company’s bottom line! This position is a great opportunity for a highly motivated collaborative individual that is looking to help shape the company’s financial success and grow their career! As the senior pricing analyst, you will work closely with the senior finance and sales leadership teams to support, advise, and challenge customer pricing decisions, support and improve the pricing system. Duties of the successful senior pricing analyst will include: Maintain and enhance pricing system to ensure compliance, efficiency, and thoroughly manage pricing team to ensure timely deliverables.Support pricing process for the branded / private label categories ensuring all pricing is aligned to targets.Develop and maintain weekly and monthly pricing lists ensuring appropriate margins. Develop pricing for new and existing products.Leverage the commodity markets ensuring changing market demands are factored into margin targets.Prepare monthly market forecasts leveraging internal and external market analytics.Customer facing support of commodity market data.Support branded promotional activities.Lead two pricing data specialists supporting customer specific price lists, promotional activities, and sales payments to brokers and external customers.

Online Community Manager We currently have an opening for an ongoing, part-time contract employment opportunity for an Online Community Manager in the banking industry. This role requires weekend hours ONLY, working full days on Saturdays and Sundays. This is a set shift, and there is no flexibility in the schedule. Responsibilities:• Manage online communities across various platforms such as Reddit, TikTok Today, Facebook, YouTube, Instagram, and Twitter• Proactively engage with community members to drive participation and brand affinity• Function as a moderator for online discussions, removing comments that may be inappropriate or disruptive• Collaborate closely with the customer experience and product ops teams to align community engagement with overall business objectives• Utilize social media tools such as Sprinklr, Sprout Social, Spark Central, Khoros for effective community management• Maintain a customer support/service mindset, ensuring all community interactions are managed with professionalism and empathy• Understand the nuances of moderation, acting not just as an enforcer of rules, but as an active participant in the community• Leverage content management systems and databases for efficient community management• Monitor online communities for potential issues or crises and respond accordingly• Document all community interactions for future reference and analysis.

Patient Care Coordinator The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support. Duties and Responsibilities: Engages and enrolls community members eligible for Enhanced Care Management support• Assesses client need areas• Develops an individualized care plan with each client that is updated as needed• Coordinates care for clients with a multidisciplinary clinical team and outside agencies.• Facilitates referral linkages to community resources and performs case management services.• Assist clients with the development of social and community support systems.• Develops effective working relationships with agencies, organizations and providers to advocate for clients.• Documents and maintains clinical records per appropriate standards and regulations.• Conducts outreach in diverse community settings.• Participate in clinical supervision, consultations, and trainings.• Provide translation services as needed.• Complete other duties and related projects as assigned.

Account Manager We are currently seeking an account marketing manager to support our client's workload in a hybrid environment. Business needs will require consultant to be on site a minimum of 20% of the normal work week, with flexibility to be on site up to 60% of the time depending on the week. Candidates should be commutable to the SW Philly/Center City area. Account Manager will support assigned business partners and portfolios and should have the ability to write clear and effective briefs, review and assess marketing strategy, understand target audiences, competitive intel, deliverables, and an approach that is focused on retention strategy. Candidates should possess the ability to understand higher level insights and market intel. Required: Ability to create decks, run meetings, communicate effectively and professionally Write clear, concise, and effective communications Willingness to support assigned portfolio accounts as needs arise Experience with project management software to review updates, materials, etc Experience working in a fast-paced agency or similar setting Comfortable being the key point of contact to manage business relationships and partnerships Preferred: Workfront Experience Please do not apply if you cannot accommodate a hybrid schedule or if hourly pay requirements deviate drastically.

Office Manager We are offering a short term contract employment opportunity for an Office Manager in the location of Charlotte, North Carolina. The primary role involves managing employee relations, handling disputes, overseeing special projects, and facilitating the on-boarding and off-boarding process. This position will be operated 100% on-site, following a Monday - Friday, 8:30 - 5:30 schedule. Responsibilities: • Overseeing and managing all office procedures and processes • Resolving employee disputes and maintaining a healthy work environment • Managing special projects as assigned and ensuring their successful completion • Handling the on-boarding process for new employees, which includes conducting orientations and integrating new hires into the team • Overseeing the off-boarding process for departing employees, which includes conducting exit interviews and ensuring a smooth transition • Administering employee benefits plans and explaining benefits to employees • Utilizing HRIS - Human Resources Info Systems for efficient management of employee data • Ensuring compliance with all human resources administration processes and regulations • Utilizing MS Office Suite for various administrative tasks • Taking up additional responsibilities as required, demonstrating self-motivation and eagerness to be involved.

Network Engineer You might be the Network Engineer Robert Half is looking for, if you have technical expertise in networking hardware and software. If you have strong attention to detail and a firm grasp of interfacing, security, Internet protocols and server and network infrastructure, you might be a good fit for this role. Candidates who are passionate about technical networking should contact us to find out more. Located in the Menomonee Falls, Wisconsin area, this Network Engineer role is an opportunity for long-term contract / temporary to hire employment.We will not review or consider out of state or c2c applicants. Please do not apply. Thanks! Responsibilities - Provide high-level support and technical expertise in networking technology, including hardware, hubs, bridges and routers - Manage a secure transfer of data to multiple locations by way of internal and external networks - Set up and manage network test facilities - Work alongside vendors, clients, carriers and technical staff on the implementation, optimization and ongoing management of networks - Utilize both traditional and creative methods to engineer enterprise data, voice, and video networks