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8 results for Patient Accessservices Specialist

Patient Access Specialist We are offering a contract employment opportunity for a Patient Access Specialist in the Healthcare, Hospitals, and Social Assistance industry. This role is located in CHATTANOOGA, Tennessee, and will be based in a private office setting. The Patient Access Specialist will play a crucial role in ensuring seamless patient access and experience in our large healthcare system.<br><br>Responsibilities:<br>• Facilitate the patient registration process, collect demographic and insurance information accurately, and efficiently enter data into the electronic health records (EHR) system.<br>• Schedule patient appointments, procedures, and tests according to established protocols to ensure optimal utilization of resources and minimal wait times.<br>• Verify patients' insurance coverage, eligibility, and benefits to facilitate accurate billing and reimbursement processes.<br>• Provide exceptional customer service to patients by addressing inquiries, resolving concerns, and ensuring a positive experience throughout their interaction with the healthcare system.<br>• Collaborate with medical staff, nurses, and physicians to coordinate patient admissions, transfers, and discharges, ensuring smooth transitions of care.<br>• Adhere to all relevant healthcare regulations, including HIPAA guidelines, to safeguard patient confidentiality and privacy.<br>• Maintain accurate and up-to-date records of patient interactions, registrations, and scheduling activities, ensuring compliance with documentation standards.<br>• Work closely with other members of the centralized patient access team, including schedulers, billing specialists, and administrative staff, to optimize workflow efficiency and achieve departmental goals.<br>• Participate in training sessions, quality improvement initiatives, and process optimization efforts to enhance the effectiveness and efficiency of patient access services. Patient Access Specialist We are in search of a dedicated Patient Access Specialist to be an integral part of our healthcare team. The role is based in CHATTANOOGA, Tennessee, where you will be working in a non-patient facing setting. As a Patient Access Specialist, you will be responsible for ensuring seamless patient access and experience within our healthcare system, coordinating appointments, verifying insurance coverage, and facilitating the registration process for patients.<br><br>Responsibilities <br><br>• Facilitate the registration process for patients, collecting demographic and insurance information accurately, and entering data into electronic health records (EHR) system efficiently.<br><br>• Coordinate patient appointments, procedures, and tests according to established protocols, ensuring optimal utilization of resources and minimal wait times.<br><br>• Verify patients' insurance coverage, eligibility, and benefits to facilitate accurate billing and reimbursement processes.<br><br>• Provide exceptional customer service to patients, addressing inquiries, resolving concerns, and ensuring a positive experience throughout their interaction with the healthcare system.<br><br>• Collaborate with medical staff, nurses, and physicians to coordinate patient admissions, transfers, and discharges, ensuring smooth transitions of care.<br><br>• Adhere to all relevant healthcare regulations, including HIPAA guidelines, to safeguard patient confidentiality and privacy.<br><br>• Maintain accurate and up-to-date records of patient interactions, registrations, and scheduling activities, ensuring compliance with documentation standards.<br><br>• Work closely with other members of the centralized patient access team, including schedulers, billing specialists, and administrative staff, to optimize workflow efficiency and achieve departmental goals.<br><br>• Participate in training sessions, quality improvement initiatives, and process optimization efforts to enhance the effectiveness and efficiency of patient access services. Patient Financial Access Facilitator <p>We are searching for a diligent and experienced Patient Registration Facilitator to join our team in Stratford, Connecticut. This role is in the healthcare industry and will involve managing functions and processes related to patient check-in, check-out, registration, and scheduling. This role offers a short-term contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Manage all functions and processes related to patient check-in, check-out, registration, and scheduling</p><p>• Obtain and update patient demographic and financial information in a timely manner</p><p>• Ensure accurate patient identification while adhering to safety procedures</p><p>• Stay updated with all insurance changes and adhere to managed care requirements and other healthcare legislation</p><p>• Understand various insurance carriers' options and complete insurance entry accurately to ensure a payable account</p><p>• Verify eligibility of insurances, identify and collect co-pay balances, and initiate other funding referrals as necessary</p><p>• Initiate and complete patient visit information in accordance with department protocol</p><p>• Accurately schedule patient appointments by obtaining necessary patient demographic and insurance information</p><p>• Work in collaboration with the clinical team to schedule appointments according to facility schedule, staff availability, and patient needs</p><p>• Ensure appropriate financial information is accurately obtained and documented to ensure proper reimbursement to the health system</p><p>• Utilize strong customer service, communication, documentation, planning, and scheduling skills to perform the role effectively.</p> Patient Service Representative We are searching for a Patient Service Representative to join our team in Renton, Washington. In this position, you will be responsible for handling and routing inbound calls from patients, providing medical assistance, and documenting interactions in our EMR system. This role offers a unique opportunity to work remotely in a healthcare tech start-up industry that provides in-home adult care.<br><br>Responsibilities:<br>• Handle and route inbound calls from patients ensuring all queries are resolved efficiently.<br>• Provide necessary medical assistance to patients and guide them through enrollment processes.<br>• Document all patient interactions and other relevant information in the EMR system.<br>• Work closely with our primary care team to ensure all emergency service calls are redirected appropriately.<br>• Schedule routine follow-ups and prescription refills for patients.<br>• Maintain HIPAA compliance in all patient interactions to ensure patient privacy.<br>• Provide exceptional customer service to all patients, listening to their needs, and directing them to the appropriate services.<br>• Collaborate with various teams and departments to ensure a smooth and coordinated approach to patient care.<br>• Utilize the MS Office Suite for various administrative tasks related to patient care.<br>• Maintain a high level of reliability in call routing and customer service. <br><br>This role requires skills in answering inbound calls, working in an inbound call center, maintaining HIPAA compliance, patient access, and scheduling patient appointments. It also requires knowledge of primary care. Patient Service Representative We are providing an opportunity for a Patient Service Representative role, which is based in Renton, Washington. The role involves providing customer service in the healthcare industry, primarily through answering inbound calls and scheduling patient appointments. This role offers a contract employment opportunity and will be conducted remotely.<br><br>Responsibilities: <br><br>• Answering inbound calls from patients, addressing their inquiries, and providing necessary assistance<br>• Routing calls to the appropriate department or personnel when necessary<br>• Handling patient enrollment and adding relevant documentation in the Electronic Medical Records (EMR) system <br>• Providing medical assistance information to patients as needed<br>• Scheduling patient appointments and follow-ups <br>• Working in a remote call center environment, handling statewide volume for Washington<br>• Identifying calls that are more appropriate for 911/emergency services or triage nurse on staff and redirecting them accordingly<br>• Utilizing the EMR system, E-Clinical Works, and MS Office Suite to manage patient records and perform daily tasks<br>• Ensuring compliance with HIPAA regulations for patient privacy. Patient Service Representative <p><strong>Do you thrive in a fast-paced environment where you can make a difference in people's lives and hold a valid certification in CMA, RMA, ABR-OE, CNA, or QMA? Are you passionate about providing exceptional customer service? If so, we have the perfect opportunity for you!</strong></p><p><br></p><p><strong>Schedule:</strong> Monday - Friday: 8am - 5pm EST</p><p><br></p><p><strong>About the Role: (This position is onsite in person)</strong></p><p>Robert Half's client on the south side of Indianapolis, IN is seeking a highly motivated and detail-oriented Patient Services Representative to join their team. In this role, you will be the first point of contact for patients, playing a vital role in ensuring a smooth and positive experience. You will triage patient calls, gather essential information, and assist the physician in delivering quality care.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Triage patient calls:</strong> Using information provided by the physician, you will effectively screen and return patient calls, addressing their concerns and scheduling appointments as needed.</li><li><strong>Gather patient information:</strong> Review patients' charts and collect relevant medical history details for the physician.</li><li><strong>Patient education:</strong> Educate patients and their families on procedures, medications, and other healthcare matters according to established protocols.</li><li><strong>Documentation:</strong> Accurately document patient information and the care provided in their electronic medical record.</li><li><strong>Secure communication:</strong> Transmit medical information to authorized parties via secure email or fax, adhering to HIPAA regulations.</li><li><strong>Chart review:</strong> Ensure charts are complete and accurate before releasing them for patient visits, maintaining high standards for patient care.</li></ul> Patient Care Coordinator <p>The ECM Case Manager is responsible for outreach, engagement, and providing support and linkage to wellness/recovery resources, both in person and virtually to assist clients in reaching the optimal level of wellness and functional capability. The ECM Case manager works with highest risk Medi-Cal members with the most complex medical and social needs, connecting with all their providers to coordinate areas of care and support.</p><p><br></p><p>Duties and Responsibilities:</p><p><br></p><p>Engages and enrolls community members eligible for Enhanced Care Management support</p><p>• Assesses client need areas</p><p>• Develops an individualized care plan with each client that is updated as needed</p><p>• Coordinates care for clients with a multidisciplinary clinical team and outside agencies.</p><p>• Facilitates referral linkages to community resources and performs case management services.</p><p>• Assist clients with the development of social and community support systems.</p><p>• Develops effective working relationships with agencies, organizations and providers to advocate for clients.</p><p>• Documents and maintains clinical records per appropriate standards and regulations.</p><p>• Conducts outreach in diverse community settings.</p><p>• Participate in clinical supervision, consultations, and trainings.</p><p>• Provide translation services as needed.</p><p>• Complete other duties and related projects as assigned.</p><p><br></p><p><br></p><p><br></p> Patient Care Coordinator We are offering an exciting opportunity for a Patient Care Coordinator based in Richland, Washington. This role is part of the healthcare industry and involves interacting with patients and healthcare professionals to facilitate seamless patient care. This position is a contract role and will be based in a clinic environment. <br><br>Responsibilities:<br>• Act as the first point of contact for patients, both over the phone and in person<br>• Establish trust with patients through professional and courteous interactions<br>• Facilitate communication between patients and healthcare professionals to ensure a comfortable and enjoyable patient experience<br>• Turn phone calls into appointments, contributing to the revenue generation of the practice<br>• Utilize organizational skills to ensure the office runs smoothly and professionally<br>• Assist customers in navigating health insurance processes<br>• Coordinate patient scheduling to ensure efficient operation of the practice<br>• Perform a variety of customer service, sales, marketing, operational, and administrative tasks<br>• Contribute to the overall success of the practice through diligent and thorough work.