11 results for Customer Service Manager in Atlanta, GA

Partnership Marketing Manager We are looking for an Account Manager to join our non-profit organization based in Atlanta, Georgia, United States. This role involves leading integrated marketing and communication campaigns, managing partnerships, and providing organizational leadership. The Account Manager will also play a crucial role in supervising integrated teams and handling marketing reporting for corporate partnerships. Responsibilities: • Lead annual integrated marketing and communication campaigns to enhance brand leadership. • Oversee internal teams, subject matter experts, external partners, agencies, and vendors to deliver results. • Provide expert marketing counsel to internal and external stakeholders. • Execute recognition plans for partners within annual campaigns to amplify impact. • Fulfill sponsorship contracts and ensure continued support. • Collaborate effectively with internal and external stakeholders, including executives, staff, partners, and youth. • Direct resources and budgets to maximize return on investment. • Lead through complex situations, seeking information and collaboration to achieve results. • Lead integrated teams effectively through influence. • Handle marketing reporting for assigned corporate partnerships.

MSP Level 2 Technician We are offering a short term contract employment opportunity for an Account Manager in Duluth, Georgia. This role primarily involves handling customer credit applications and maintaining customer credit records in a diligent and efficient manner. The industry of operation is the telecom sector and the role will be based at our office. Responsibilities: • Manage the processing of customer credit applications with accuracy and efficiency • Maintain and update customer credit records regularly • Monitor customer credit accounts and take necessary actions for the collection of delinquent payments • Resolve customer credit inquiries promptly and professionally • Utilize skills in networking, Microsoft, and Apple devices for efficient execution of tasks • Handle printer problems and other computer-related issues that may affect the credit application processing • Collaborate with other team members to ensure smooth operations and customer satisfaction • Stay updated with the latest industry trends and advancements in credit management • Adhere to the company's policies and guidelines while executing tasks • Ensure all work is completed within the given timeline and meets the required quality standards.

Accounts Payable Supervisor ACCOUNTS PAYABLE SUPERVISOR - Leading Healthcare Provider in AlpharettaMy client, a well-known healthcare provider in Alpharetta, is seeking an experienced Accounts Payable Supervisor to join their team for an immediate, direct-hire opportunity. The Accounts Payable Supervisor role involves overseeing and coordinating the clerical and operational aspects of the accounts payable activities, supporting staff in routine functions, and participating in the development, testing, and implementation of accounts payable systems, processes, and procedures. Position Duties and Responsibilities:<ul><li>Supervise and train team members in accordance with company policies and procedures.</li><li>Develop and implement best practices and automation tools to optimize workflow and reduce manual tasks.</li><li>Identify opportunities to streamline accounts payable processes, improve efficiency, and enhance controls to minimize errors and fraud risks.</li><li>Oversee and coordinate the day-to-day transaction invoice approval and check printing process.</li><li>Ensure the proper closing of accounts payable each month to ensure accounts are balanced.</li><li>Collaborate with the Controller/Director of Accounting to ensure month-end accruals are accounted for properly.</li><li>Investigate and resolve issues related to the processing of invoices and checks, including researching transactions and complex vendor statements.</li><li>Maintain and administer accounts payable databases; analyze data and prepare standard and ad hoc reports as requested.</li><li>Provide customer service and excellent communication support to internal departments and vendors regarding various accounts payable and related accounting inquiries.</li><li>Act as a backup for daily processing with a comprehensive understanding of all accounts payable processes, policies, and procedures.</li><li>Provide new employee training on the ERP system (NetSuite) and all accounts payable processes.</li><li>Set department goals and ensure deadlines are met for check runs and month-end close.</li><li>Complete 1099 processing and IRS filings.</li></ul>

Accounting Manager ACCOUNTING MANAGER - Private Equity Backed and Well-Respected Company in AlpharettaMy client, a private equity backed and well-respected company in Alpharetta, is searching for an experienced Accounting Manager to oversee their monthly close process and ensure accurate and timely financial statements. The Accounting Manager role requires a deep understanding of US GAAP and accounting processes to manage complex accounting duties and execute strategic initiatives and will work closely with corporate leadership and regional management, necessitating excellent communication, collaboration, and influence skills. This high-visibility role involves direct interaction with the VP of Accounting, CFO, VP of FP& A, and other executives. Success in this position requires initiative, a positive attitude, and consistent delivery of results. Essential Functions:<ul><li>Plan, direct, and manage accounting activities including cash accounting, payroll, accounts payable/receivable, fixed assets, prepaids, and accruals. Review accounting reconciliations and approve journal entries.</li><li>Provide leadership, coaching, and mentoring to the Accounting Department team, fostering an environment that encourages diverse perspectives and solutions.</li><li>Ensure timely and accurate financial closes on a monthly, quarterly, and annual basis. Implement, document, and maintain processes to improve the close and reporting cycles.</li><li>Prepare and present the company’s reporting package. Identify recurring and non-recurring transactions for management reporting.</li><li>Oversee the general ledger, including journal entry reviews and monthly reconciliations. Perform variance analysis and present results to leadership.</li><li>Manage revenue recognition procedures and accounts receivable, working closely with the Revenue Cash Management team to drive efficiencies and establish best practices.</li><li>Develop and enforce effective internal controls to ensure GAAP compliance and minimize company risk.</li><li>Support the establishment of annual financial objectives aligned with the company's operational and growth plans, including revenues, expenses, and overall profitability.</li><li>Manage other projects as needed, such as system implementations and upgrades.</li><li>Handle quarterly lender reporting and support the annual audit process.</li></ul>

Payroll Manager We are in search of a diligent Payroll Manager to join our client's team in Atlanta, Georgia. This role is vital in managing our company's payroll function, ensuring that pay is processed timely, accurately, and in compliance with company policy and government regulations. The successful candidate will oversee the daily workflow of the payroll department and process multi-state payroll for our employees, ensuring that all payroll transactions are processed efficiently and accurately. Responsibilities: • Oversee and manage the processing of multi-state payroll for weekly and bi-weekly pay groups, ensuring timely, efficient, and accurate processing of all payroll transactions. • Lead the daily activities of the payroll team, including wages, benefits, bonus payments, expense reimbursements, garnishments, taxes, and other deductions. • Export and review data from payroll sources to prepare for payroll processing, auditing and reviewing information, and making necessary edits prior to submission and posting. • Ensure timely and accurate posting of benefit contributions, including 401k and HSA/FSA. • Respond to management requests and employees' inquiries regarding hours, pay amounts, leave balances, etc., and work closely with the Human Resources team on payroll related issues. • Resolve pay discrepancies, process manual checks, validate retro pays, and perform off-cycle special pay runs as needed. • Assist with month-end close processes, including monthly payroll and benefits provider invoice reconciliations. • Maintain payroll database, ensuring accuracy of documentation and records including earnings, deductions, along with tax withholding setup and maintenance, audits, and payroll reports. • Research tax notices and ensure tax rates are setup and accurate in payroll software; coordinate the setup of tax accounts as needed. • Resolve any payroll, time and attendance, or payroll reporting related system issues, or needs for system modifications. • Maintain time tracking processes to ensure accurate reporting of all time worked; Validate employee time, ensuring correct use of codes and labor distribution. • Comply with withholding orders and ensure data is entered in the payroll system correctly; corresponding with court/attorney/agency and employee as needed. • Prepare and maintain accurate records and reports of payroll transactions; Run regular and ad-hoc reports and manipulate/interpret complex reporting from payroll sources. • Ensure timely submission of certified payroll, monitor reporting requirements ensure compliance with all federal, state, and local laws governing prevailing wage.

Head of Finance HEAD OF FINANCE - Manufacturer in Duluth We are on the lookout for a strategic and hands-on Head of Finance to join our client's team in Duluth, Georgia. This leadership position will involves providing financial and strategic guidance and will require the candidate to be comfortable navigating between strategic and hands-on activities and to be willing to work in detail as necessary. Position Duties and Responsibilities:<ul><li>Provide financial and strategic leadership to the Americas region, advising and influencing regional commercial directors and managers in making business decisions.</li><li>Manage several Financial Planning & Analysis (FP& A) responsibilities, including financial planning, tracking of operating expenses, headcount reporting, monthly close support, quarterly forecasting, annual budgeting, and variance analyses.</li><li>Understand commercial strategy and associated metrics. </li><li>Collaboratively identify risks and opportunities that drive financial results and manage these with the Finance and Commercial team to align the overall organization.</li><li>Support leadership and internal teams during the annual Long Range Planning process.</li><li>Direct clients on key corporate financial policies, ensuring proper International Financial Reporting Standards (IFRS) treatment.</li><li>Ensure on-time and accurate reporting.</li></ul>

Staff Accountant STAFF ACCOUNTANT - FULLY REMOTE - Needs to be in GeorgiaWe are inviting applications for a Staff Accountant role based in Lawrenceville, Georgia. This is a pivotal role within my client's finance team where you will be managing various financial transactions and ensuring the company's finances are kept accurate and up-to-date. Responsibilities:• Maintain vendor records, including W9’s.• Process all vendor invoices through an A/P software platform.• Verify proper authorization and apply appropriate GL coding.• Resolve discrepancies found during the reconciliation process.• Review sales tax charges and apply use tax if required.• Correspond with vendors and respond to inquiries.• Assist with month-end closing.• Reconcile capital leases monthly.• Complete new vendor applications for credit review.• Analyze information and options by developing spreadsheet reports.• Maintain and improve accounts payable process and procedures.• Prepare general ledger entries by maintaining records and files, reconciling accounts.• Provide accounting support for mergers and acquisitions.• Reconcile cash disbursement accounts, payroll, customer accounts, and other financial accounts.• Assist outside auditors by providing necessary account information and documents for annual and bank audits.• Protect the organization's value by keeping information confidential.

Staff Accountant My client in Atlanta is looking for a Staff Accountant to join their team! This Fortune 100 company has been voted YET AGAIN as the top 100 places to work in the U.S.Over 90% of this company's employees rank this company as a great place to work, where people are treated fairly, feel welcomed, and care about each other. The employees of this company are proud to share that they work there! <ul><li>Permanent placement</li><li>Compensation $70k+B</li><li>Hybrid schedule</li><li>Great work/life balance - Staff Accountants rarely work over 45 hours during close</li><li>4+ weeks of PTO</li></ul> IMMEDIATE INTERVIEWS! The ideal candidate will be responsible for timely and accurate preparation of financial accounting data in a variety of areas. It is essential that this candidate brings analytical and organizational skills in order to best support the accounting team. Responsibilities<ul><li>Work closely with the department heads to understand and ensure accuracy of all financial reporting activity</li><li>Assist in preparation and distribution of financial statements</li><li>Prepare financial statements and supporting schedules according to monthly close schedule</li></ul>

Staff Accountant My client in Atlanta seeks a Staff Accountant to join their team!This renowned Fortune 100 company has once again been recognized as one of the top 100 places to work in the U.S.More than 90% of its employees rate it highly as a workplace where fairness, inclusivity, and mutual care are paramount. Employees take pride in being part of this organization!Key Details:<ul><li>Full-time position</li><li>Salary $70,000 plus bonuses (DOE)</li><li>Hybrid work schedule</li><li>Excellent work/life balance – Staff Accountants typically work fewer than 45 hours per week during close periods</li><li>Generous benefits package including over 4 weeks of paid time off</li></ul>Immediate Interviews Available!The ideal candidate will play a crucial role in ensuring accurate and timely financial data preparation across various areas. Strong analytical and organizational skills are essential to effectively support the accounting team.Responsibilities:<ul><li>Collaborate with department heads to verify and maintain accuracy in financial reporting activities</li><li>Assist in the preparation and distribution of financial statements</li><li>Generate financial statements and supporting schedules as per the monthly close schedule</li></ul>

Director of Accounting DIRECTOR OF ACCOUNTING - Private Equity Backed Company in Alpharetta My client, a private-equity backed company in Alpharetta, is searching for an experienced and dynamic Director of Accounting to oversee the monthly close process and ensure the preparation of accurate and timely financial statements. This role entails managing a wide range of complex accounting duties and requires a strong technical understanding of US GAAP and accounting processes. You will work closely with corporate leadership and regional management, making excellent communication and collaboration skills essential. This high-visibility position involves direct interaction with the VP of Accounting, CFO, VP of FP& A, and other executives. The ideal candidate will take initiative, make decisive decisions, and deliver consistent results while maintaining a positive and determined attitude. Key Responsibilities:<ul><li>Plan, direct, and manage accounting activities including cash accounting, payroll, accounts payable/receivable, fixed assets, prepaids, and accruals. Review and approve accounting reconciliations and journal entries.</li><li>Provide leadership, coaching, and mentoring to the Accounting Department team, fostering an environment that encourages innovative ideas and solutions.</li><li>Ensure a timely and accurate financial close on a monthly, quarterly, and annual basis. Implement, document, and maintain effective processes to improve the close and reporting cycles.</li><li>Prepare and present the company’s reporting package, identifying recurring and non-recurring transactions to facilitate management reporting.</li><li>Oversee the general ledger, including review of journal entries and monthly reconciliations. Perform meaningful variance analysis and present results to leadership.</li><li>Manage revenue recognition procedures and accounts receivable. Collaborate with the Revenue Cash Management team to drive efficiencies and establish best-in-class processes.</li><li>Develop and enforce effective internal controls to ensure compliance with GAAP and applicable regulatory laws. Monitor and enforce controls to minimize company risk.</li><li>Support the establishment of annual financial objectives aligned with the company’s operational and growth plans, including revenue, expenses, and profitability targets.</li><li>Manage various projects as needed, such as system implementations and upgrades.</li><li>Handle quarterly lender reporting and support the annual audit process.</li></ul>

Provider Administration Specialist ONLY CANDIDATES RESIDING IN THE ATLANTA, GA METRO AREA WILL BE CONSIDER FOR THIS POSITION. Are you a skilled Provider Administration Specialist looking for an exciting opportunity to showcase your talents? We're seeking a highly motivated individual to join our team in a fully remote capacity. However, candidates must reside in the Atlanta, GA metro area. As a Provider Administration Specialist, you'll play a crucial role in maintaining the integrity of provider information within our enterprise systems. This role requires meticulous attention to detail and exceptional organizational skills. To excel in this position, candidates must furnish their own Equipment, including a Windows 10 Laptop or CPU (no Chromebooks, preferably no Macs) with a 2.0 GHz process speed and 8.0GB or more DDR2 RAM. Additionally, a reliable internet connection with Download Speed: 50mbps and Upload Speed: 25mbps is essential. Proficiency with Internet Explorer 7.0 or higher is required, and 2 monitors are recommended for optimal productivity. If you're ready to take your career to the next level and make a meaningful impact, apply now! Essential Duties and Responsibilities:<ul><li>Maintain the integrity of an electronic database, handling various tasks including business name changes, tax ID changes, termination of dental contracts, change of ownership, business splits, sale of practices, adding additional associates, license changes, dental specialty changes, updated contract information, and provider directory assistance</li><li>Plan, prioritize, organize, and complete work to meet established objectives.</li><li>Collaborate individually or within a team to solve complex problems related to provider servicing.</li><li>Act as a technical resource to others in the function when necessary.</li><li>Manage various workflow queues for claims where address or tax identification number conflicts with provider file data.</li><li>Handle escalated calls from client groups and conduct outgoing calls to dental offices.</li><li>Resolve 1099 tax discrepancies with provider offices, verifying information with external databases.</li><li>Run queries, generate monthly reports, and handle credentialing document verification requests.</li><li>Screen provider enrollment packets for missing information and request necessary details from the provider.</li><li>Perform other miscellaneous duties as assigned.</li></ul>