1 result for Data Entry Specialist in Chicago, IL

Customer Service Representative We are offering a short term contract employment opportunity for an organized and detail-oriented individual to join our transport industry team in Broadview, Illinois. The role will be focused on outbound customer service in the capacity of a Scheduling Specialist. Your primary responsibility will be to conduct outbound phone calls to prospective clients, with the end goal of scheduling appointments for our sales team. Responsibilities: • Conduct outbound phone calls to prospective clients with a view to schedule appointments for the sales team. • Use provided scripts and effective communication skills to convey the value proposition of our products and services. • Accurately record and update client information and scheduling details in our CRM system. • Collaborate with the sales team to coordinate meeting schedules and ensure optimal utilization of their time. • Address any inquiries or concerns raised by prospective clients with exceptional customer service. • Continually identify opportunities for process improvement and efficiency enhancement in the scheduling process. • Adhere to company policies and procedures while maintaining high standards of professionalism and ethics.