Customer Service RepresentativeWe are offering a contract to hire employment opportunity for a Customer Service Representative in Groveport, Ohio, 43125, United States. You will be joining our team in the financial industry, where your main role will be to ensure effective customer service by answering incoming phone calls, assisting walk-in customers, and updating payment information.<br><br>Responsibilities:<br><br>• Provide effective customer service by answering inbound and outbound calls<br>• Assist customers who walk into our location with their inquiries and concerns<br>• Make phone calls to customers to update their payment information<br>• Utilize Microsoft Excel and Microsoft Word for data entry and order entry tasks<br>• Schedule appointments with customers as necessary<br>• Maintain excellent attendance and punctuality to ensure smooth operations<br>• Handle email correspondence with customers efficiently and professionally<br>• Be open to coaching to constantly improve customer service skills<br>• Maintain a positive and professional demeanor to represent our organization<br>• Ensure all interactions with customers are handled with a high level of professionalism.