14 results for Customer Service Manager in Dallas, TX

Customer Experience Specialist We have a great opportunity for a motivated Customer Experience Specialist! If you are a customer service professional who is passionate about helping elevate customer experiences and providing exceptional customer service, then we have a position for you. In this position, you will be responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences at all touchpoints within the organization. How you will make an impact - Collect, monitor, and analyze customer feedback and satisfaction using various forms of communication including phone calls and email correspondence - Create engagement and marketing strategies for new services and products - Use collected information to identify gaps and recommend strategies to strengthen customer experience metrics - Collaborate closely with internal stakeholders sales, marketing, and account management teams to help with enhancing customers' experiences - Take part in a strategic, high-volume fast-paced environment

Receptionist Our client is seeking a professional and organized Front Desk Coordinator to join our team in Fort Worth, Texas. This full-time role is essential in ensuring the smooth operation of our office, providing a friendly and efficient front-line service to visitors, clients, and staff.Responsibilities: • Answers and directs calls/emails associated to the service department. • Enters new service request into customer service management software, Service Fusion. • Prioritizes and coordinates service manpower within the respective regions. • Coordinating and ordering materials supporting service technicians. • Performs basic accounting functions associated with billing of service calls in Service Fusion. • Schedules and documents municipal/county/state inspections associated with service requests. • Manages both hard and soft copy files associated with the service department. • Performs general office duties which may include, but is not limited to photocopying, faxing, mailing, filing and scheduling appointments.

Project Manager We are offering an opportunity for a Project Manager role based in Mesquite, Texas. The selected candidate will be part of an innovative team, immersed in the construction industry. This role involves managing a variety of projects, utilizing a range of skills including Atlassian Jira, CRM, and Database management. This role offers a short term contract employment opportunity. Responsibilities: • Oversee and manage various projects within the construction industry • Utilize Atlassian Jira for project management and tracking • Manage customer relationships through effective CRM strategies • Handle database management tasks to ensure organized and efficient project execution • Develop and manage budget processes to ensure project financials are in order • Leverage knowledge of EO/IR systems in project execution • Utilize IBM systems for project management when necessary • Ensure timely completion of project deliverables • Use Workday and Workday Integration tools for project management and execution • Apply continuous integration tools to enhance project efficiency

Accounting Manager Talented Accounting Managers will be interested in Robert Half's opportunity to work with a thriving company. This is a successful organization that will recognize your efforts. This Accounting Manager position is for candidates who can lead daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, and assisting with regulatory reporting as applicable. This position is for candidates with the ability to create and monitor the company's accounting and finance operations. This Accounting Manager role is based in the Plano, Texas area and is a permanent employment opportunity that is not to be missed! Your responsibilities<ul><li>Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</li><li>Team up with FP& A and accounting management to develop relevant, timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</li><li>Assist in the preparation of GAAP financial statements, including document preparation, data analysis, integrity validation, and reconciliation processes</li><li>Organize a variety of technical accounting analyses, procedures, and policies</li><li>Regular review and analysis of balance sheet and income statement accounts owned by Staff Accountant</li><li>Possessing a thorough knowledge of enterprise resource planning (ERP) systems is valuable</li></ul>

Data Entry Clerk We are offering a short-term contract employment opportunity for a meticulous Data Entry Specialist in Carrollton, Texas. The individual will be instrumental in handling and managing financial data related to property management using Quicken accounting and finance software. This position necessitates a keen eye for detail, the ability to maintain confidentiality, and excellent organizational skills. Responsibilities: • Utilize Quicken software to accurately enter, tag, and categorize financial data related to property management.• Import and export data to and from Quicken software, ensuring data integrity and accuracy.• Conduct regular audits to verify the accuracy of entered data and make necessary corrections.• Collaborate with team members to ensure consistency and accuracy in financial data entry and reporting.• Maintain confidentiality of sensitive financial information at all times.• Assist with ad-hoc projects and tasks as assigned by management.• Utilize skills in customer service, data entry, email correspondence, Microsoft Excel, Microsoft Word, organizing files, performing calculations, scanning, and typing.• Work independently with minimal supervision.

Tax Manager - Public We are on the hunt for a meticulous Tax Manager to join our team in the Professional Services industry located in Southlake, Texas. As a Tax Manager, your role will be pivotal in handling complex tax returns, partnership tax returns, and corporate tax returns. You will be expected to apply your skills and expertise to ensure tax compliance and accuracy, contributing significantly to our team's success. Responsibilities: • Lead and manage the preparation and review of complex tax returns• Supervise the preparation of partnership tax returns and ensure their accuracy• Oversee the process of corporate tax return preparation and validate its correctness• Conduct tax research and planning to optimize tax strategies• Collaborate with other team members to improve tax procedures and policies• Identify and mitigate tax risks • Coordinate and manage audit processes • Stay updated with industry trends and changes in tax laws• Provide support and guidance to junior staff members in the team• Maintain relationships with clients and provide exceptional customer service. Resume via LinkedIn - Hemant Dahya

Technical Lead Overview:We are seeking a skilled Technical Lead to join our Loyalty Member Benefits team. This role offers an exciting opportunity to shape the technical direction and innovation within our customer base. As a key member of our team, you will play a crucial role in designing, developing, and deploying solutions that address both business and technical challenges. If you are passionate about driving technical excellence and thrive in a dynamic environment, we encourage you to apply. Responsibilities:<ul><li>Software Development Lifecycle: Engage in all stages of the software development lifecycle, including application design, development, and implementation of large-scale, highly available applications.</li><li>Technical Leadership: Collaborate closely with the architect to define technical roadmaps, provide design governance, and establish technical standards, including software coding standards, tools, and platforms.</li><li>Solution Proposals: Evaluate product requirements and propose solutions aligned with the product's vision and technology roadmap, ensuring they meet long-term enterprise growth needs.</li><li>Documentation and Governance: Complete appropriate documentation for technical designs, processes, engineering, and project decisions, ensuring adherence to established standards.</li><li>Innovation and Research: Research and implement new technologies and solutions to enhance current processes, security, and performance, leading proof-of-concept initiatives to explore new ideas.</li><li>Team Collaboration and Mentoring: Mentor and coach team members on architecture design, development, build, deployment, and maintenance of systems, fostering a collaborative and supportive environment.</li><li>Issue Resolution: Troubleshoot and debug complex issues, identify and implement solutions, and collaborate with the production operations department to ensure smooth deployments and customer support.</li><li>Extended Support: Be available to work extended hours, including nights and weekends, as needed to support operational requirements.</li><li> </li></ul>

Tax Staff/Senior We are offering an exciting opportunity for a Tax Staff in the Aerospace industry, located in Irving, Texas. The individual will be involved in a variety of tax compliance work, reporting directly to the North American Tax Director. The role demands a strong ability to work independently, as well as collaboratively, with a focus on ensuring accuracy and timeliness in all tasks. Responsibilities: • Assist in the preparation of the company's income tax returns. • Estimate income tax calculations. • Develop documentation to support responses for income tax return audits under the guidance of a tax manager or director. • Stay updated with federal, state, and international income tax legislation. • Interact effectively and work collaboratively with other members of the tax team. • Maintain composure and focus as deadlines approach. • Utilize software such as CCH ProSystem Fx and Microsoft Excel for various accounting functions. • Maintain a high level of customer service when dealing with subsidiaries, affiliates, customers, vendors, and independent accountants. • Assist in other tax areas, such as tax provision, tax audits, and tax research.

Executive Travel Coordinator There is an opening at a growing, dynamic firm for a professional, highly-skilled Executive Travel (Private) Coordinator. This role is in the Investment Management/Companies industry. For this Executive Assistant position, we need candidates who can maintain various administrative duties for executive management. Candidates looking for Executive Travel (Private) Coordinator. opportunities will be interested in this long-term contract / temporary position in the Fort Worth, Texas area. How you will make an impact - Coach and be responsible for other support staff and customer relations - Arrange reports and financial data - Forming presentations - Vet calls - Schedule travel and meeting arrangements

Tax Manager (Public) A well-respected Robert Half client is seeking a Tax Manager to join the company. This Tax Manager will possess expertise in various types of tax returns and financial statements, along with proficiency in Excel and tax software and technology. This the role for an experienced Tax Manager looking for a challenging role at an established company. For immediate consideration, please visit Carol Nichols, SVP Robert Half Finance and Accounting on LinkedIn and send your resume directly to the email address on that page. What you get to do every single day - Review and distribute W-2s and 1099s - Prepare and examine complex income tax returns - Inspect and provide oversight for quarterly and annual payroll tax returns - Aid in in planning and compliance regarding tax matters, such as waivers and tax returns - Support with management of the preparation of quarterly tax projections and communication of required estimated tax payments - Put together and analyze tax correspondence and facilitation and oversight of tax audits - Help review all financial statements for quality control - Determine tax best business practices and relay to staff accountants and accounting managers - Ensure financial and tax reporting policies and procedures are compliant

Controller Candidates who are driven by high expectations will be preferred for this position. This position is ideal for someone who thrives in a role where integrity, reliability and leadership are valued. Robert Half's new Controller opening will give you the opportunity to take responsibility for an accounting and clerical department at a successful company. The permanent Controller position is situated in the Dallas, Texas area. In this role, it will be critical for you to plan and direct all accounting operational functions, handle the accumulation and consolidation of financial data for internal and external financial statements, evaluate accounting and internal control systems, and lead departmental staff. In this role, it will be critical for you to effectively manage self and others within strict time constraints when providing client services, lead while also being a team player, generate innovative ideas, and challenge the status quo. Do you want exceptional compensation and benefits and potential for career growth? This is a good position for you. Major responsibilities - Collaborate with executive team and partners to support efficient and effective firm-wide operation - Reviews deliverables of self and team to ensure that they meet client expectations - Lead the operations of the finance department which includes accounts payable, billings & collections, and payroll - Analyze, apply and improve policies, procedures, controls and most methodologies - Complete month-end and year-end close of income statement and balance sheet, reconcile accounts, and handle G/L analysis - Manage the production of and monthly monitoring of the annual budget and forecasts - Manage the timing for monthly billing and other cash management techniques to make sure cash collection is on time - Support Finance Department initiatives, such as software and systems implementation and other departmental or firm-wide improvements, with research, planning, and implementation, as required - Present executive committee and partners with monthly financial reports - Produce cash-flow reports, calculating cash needs at weekly and monthly intervals, and manage daily cash - Able to perform additional tasks beyond formal job duties

Controller Contact Robert Half about this reputable company's Controller opportunity, if you have a knack for leading with high standards, positively motivating others, and making critical decisions and have experience taking charge of an accounting and clerical department. If you are good at planning and directing all accounting operational functions, handling the accumulation and consolidation of financial data for internal and external financial statements, evaluating accounting and internal control systems, and leading departmental staff, this role might be right for you. The ideal candidate for this position can lead with integrity and reliability and have the ability to manage self and others with urgency, practicality and accountability when providing client services. We're looking for creative team players with a talent for challenging the status quo, coming up with unique ideas, negotiating and influencing. Is it time to advance your career? Find out more about this opportunity and take the next steps toward a very competitive and generous compensation and benefits package. The permanent Controller position is situated in the Dallas, Texas area. If interested, email your resume to derek.kemp@roberthalfcom Your responsibilities - Time monthly billing and other cash management techniques to make sure cash collection is punctual - Present executive committee and partners with monthly financial reports - Assess, execute and streamline policies, procedures, controls and most methodologies - Advance Finance Department initiatives, such as software and systems implementation and other departmental or firm-wide improvements, as needed, with research, planning and implementation - Meet client expectations by reviewing deliverables of self and team to make sure they meet client satisfaction - Comfortable handling responsibilities beyond formal job duties - Manage finance department operations, including accounts payable, billings & collections, and payroll - Work closely with executive team and partners to facilitate efficient and effective firm-wide operation - Handle daily cash management and produce cash-flow reports, calculating cash needs at weekly and monthly intervals - Manage the creation of and monthly monitoring of the annual budget and forecasts - Complete month-end and year-end close of income statement and balance sheet, reconcile accounts, and handle G/L analysis

Attorney/Lawyer FAMILY LAW ATTORNEY – NORTH DALLAS, TEXAS A first step can lead to great things!! Join the team of this high profile family law firm located in North Dallas for the opportunity to learn and grow professionally in a supportive environment! This firm values their staff and strives to give you the best work-life balance in a team-based environment. That means you won’t be spending your time generating new leads or searching for new business, but rather focusing your time on managing your clients’ cases and providing expert strategies for them. You will act as first point of contact with retained clients as you proactively and efficiently manage your cases from beginning to end. This firm is looking for you if you have at least 5 years’ experience as a Family Law Attorney in Texas. Here is a sample of your responsibilities: Draft a variety of legal documents to include: Petitions, Motions, Notice & Request for Hearings, Summons, Final Decrees, Correspondence and other communications Review and categorize Assets & Liabilities worksheets for equitable property distribution Act as first point of contact with retained clients Manage your cases from beginning to end Ensure clients are up to date on the status of their cases and feel informed about their options Review pleadings and other legal documents Meet with mentoring attorneys to regularly share information and define strategy Sit first chair on family law hearings and trials Attend Hearings, Mediation, and Trials This firm believes in recruiting top talent and investing in their people to make this a career destination and provide a workplace for you that you can call home. This is the growth opportunity you have been searching for to allow you to accelerate your career to the next level. You will enhance your earning potential quickly with your Superstar performance. If this open position is speaking to you, call me now! Rosie Jones at 214-999-0909.

Data Reporting Analyst We are in search of a meticulous Data Reporting Analyst to be a part of our client's team, based in Fort Worth, Texas. The role will involve analyzing substantial datasets to provide valuable insights that will help shape our business decisions and strategies. The successful candidate will work closely with various teams to comprehend their data requirements and develop robust data models and visualizations to support our business objectives. Responsibilities:• Design, construct, and maintain data models to support multiple business functions• Ensure data integrity and consistency across various data sources• Develop and implement data collection systems and strategies that optimize statistical efficiency and data quality• Create and manage interactive dashboards and reports using tools such as Tableau, Power BI, or similar• Present intricate data and analysis in a clear and concise manner to stakeholders at all levels• Develop and maintain a library of standard visualizations and templates• Utilize statistical techniques and software to perform data forecasting and predictive analysis• Develop and validate forecasting models to predict future trends and performance metrics• Monitor and report on the accuracy and effectiveness of forecasting models• Analyze large datasets to identify trends, patterns, and anomalies• Prepare and deliver regular reports and presentations on key metrics and findings• Collaborate with business stakeholders to understand their needs and provide insights to support decision-making• Work closely with IT, engineering, marketing, finance, and other teams to understand data requirements and deliver solutions• Provide training and support to team members on data tools and best practices• Contribute to the development and implementation of data governance and data management policies.