Data Entry Clerk<p>We are offering a short-term contract employment opportunity for a meticulous Data Entry Specialist in Carrollton, Texas. The individual will be instrumental in handling and managing financial data related to property management using Quicken accounting and finance software. This position necessitates a keen eye for detail, the ability to maintain confidentiality, and excellent organizational skills.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Utilize Quicken software to accurately enter, tag, and categorize financial data related to property management.</p><p>• Import and export data to and from Quicken software, ensuring data integrity and accuracy.</p><p>• Conduct regular audits to verify the accuracy of entered data and make necessary corrections.</p><p>• Collaborate with team members to ensure consistency and accuracy in financial data entry and reporting.</p><p>• Maintain confidentiality of sensitive financial information at all times.</p><p>• Assist with ad-hoc projects and tasks as assigned by management.</p><p>• Utilize skills in customer service, data entry, email correspondence, Microsoft Excel, Microsoft Word, organizing files, performing calculations, scanning, and typing.</p><p>• Work independently with minimal supervision.</p>Receptionist<p>Our client is seeking a professional and organized Front Desk Coordinator to join our team in Fort Worth, Texas. This full-time role is essential in ensuring the smooth operation of our office, providing a friendly and efficient front-line service to visitors, clients, and staff.</p><p>Responsibilities:</p><p><br></p><p>• Answers and directs calls/emails associated to the service department. </p><p>• Enters new service request into customer service management software, Service Fusion. </p><p>• Prioritizes and coordinates service manpower within the respective regions. </p><p>• Coordinating and ordering materials supporting service technicians. </p><p>• Performs basic accounting functions associated with billing of service calls in Service Fusion. </p><p>• Schedules and documents municipal/county/state inspections associated with service requests. </p><p>• Manages both hard and soft copy files associated with the service department. </p><p>• Performs general office duties which may include, but is not limited to photocopying, faxing, mailing, filing and scheduling appointments.</p>Customer Experience SpecialistWe have a great opportunity for a motivated Customer Experience Specialist! If you are a customer service professional who is passionate about helping elevate customer experiences and providing exceptional customer service, then we have a position for you. In this position, you will be responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences at all touchpoints within the organization.<br><br>How you will make an impact<br><br>- Collect, monitor, and analyze customer feedback and satisfaction using various forms of communication including phone calls and email correspondence<br><br>- Create engagement and marketing strategies for new services and products<br><br>- Use collected information to identify gaps and recommend strategies to strengthen customer experience metrics<br><br>- Collaborate closely with internal stakeholders sales, marketing, and account management teams to help with enhancing customers' experiences<br><br>- Take part in a strategic, high-volume fast-paced environment
