5 results for Customer Service Manager in Denver, CO
IT Support TechnicianEssential Skills and Experience<br>Experience providing excellent customer service<br>Highly self-motivated and directed with keen attention to detail<br>1+years experience in technical support<br>Be tech savvy and ableto learn new technology quickly<br>Exhibit a strong work ethic and responsible behavior and must maintain the confidentiality of information at all times<br>Curious and solutions focused<br>Solid documentation skills<br>Experience supporting Operating Systems and the O365 Suite<br>Excellent interpersonal skills with both technical and non-technical personnel. <br><br>Good to Have<br>Experience with Autopilot/Intune deployment experience or experience configuring, testing, and deploying machines using Autopilot/Intune or similar tools<br>Knowledge of SCCM, JAMF, or other endpoint management tools<br>Understanding of Active Directory(group policy management, Sites and Services, Users and Groups)<br>Experience with project management, change management, and basic ITIL principles<br>Bachelor's degree in Computer Science or a related field<br>Experience or training in Design ThinkingDispatcher/Billing Coordinator<p>We are offering a position for a Dispatcher/Billing Coordinator the logistics and distribution industry, based in Brighton, Colorado. The role involves managing online and telephone orders, processing payments, tracking assets, and coordinating logistics. The workplace is a dynamic environment that requires proficiency in using dispatch software for real-time order assignment and communication with drivers.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle and prioritize online and telephone orders based on urgency and customer requirements.</p><p>• Process customer payments and handle invoicing with accuracy.</p><p>• Track the availability and location of assets, including dumpsters, and allocate them considering order specifications and geographic factors.</p><p>• Optimize asset utilization to minimize downtime and maximize efficiency.</p><p>• Use dispatch software to assign orders to drivers in real-time and communicate order details, locations, and special instructions effectively.</p><p>• Monitor driver progress and address any issues or delays promptly.</p><p>• Respond to customer inquiries promptly and professionally while maintaining accurate customer records and information.</p><p>• Address customer concerns or complaints empathetically and efficiently.</p><p>• Set up new clients in various systems accurately and update client information as needed, ensuring data integrity.</p><p>• Coordinate with other departments to ensure smooth onboarding and ongoing support for clients.</p><p>• Generate reports and analyze data to identify trends and opportunities for improvement.</p><p>• Collaborate with the IT department to troubleshoot any software issues or enhancements.</p>Job-Costing Bookkeeper<p>Robert Half is seeking a Job-Costing Bookkeeper to support our client in the medical device engineering industry for a 3-month contract.</p><p><br></p><p>The Job-Costing Bookkeeper will play a crucial role in our client's remote, high-energy environment. This position involves cleaning up financials, sharing AP workload, downloading payroll into QuickBooks, and handling journal entries for job costing. Flexibility and the ability to adapt to daily changes are essential as the company grows and navigates through dynamics similar to that of a start-up company.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Clean up financial areas that have not been thoroughly addressed.</li><li>Support Accounts Payable (AP).</li><li>Download payroll into QuickBooks, managing project burn rates.</li><li>Prepare and manage journal entries for job costing.</li><li>Ensure alignment of bookkeeping and accounts with taxes, including proper coding.</li></ul>Paralegal<p>Corporate Paralegal</p><p><br></p><p>Our client, a leading National Residential Real Estate Company located in the South Denver area is looking for a Corporate Paralegal who has 4 plus years of experience working as a corporate and some litigation management paralegal within a corporate legal department. The corporate paralegal will be responsible for drafting corporate resolutions and minutes, monitoring compliance with filing requirements, setting up corporate entities, supporting the board of directors, and administering the corporate annual reporting of the company is required for this position. Submission of secretary of state filings, contract management, and corporate compliance management experience is required. Prior, litigation experience is preferred for this position. Paralegal certification and or a Bachelor's Degree is highly preferred to be successful in this position. If you are qualified for this position, please send your resume to mala.saraogi@roberthalf[dot][com] for immediate consideration!</p>Digital Producer - Agency<p>Robert Half Marketing + Creative (formerly known as TCG) is working with a Denver-based creative agency in their search for a Digital Producer. The Digital Producer is responsible for executing digital projects, including websites, email marketing, digital advertising creative, social media, and other digital campaign deliverables. In collaboration with Account teams, Digital Strategists, and clients, the Digital Producer will define solutions, and ensure the overall quality of a project, based on client goals.</p><p><br></p><p>This is a hybrid role requiring 2-3 days/week onsite work in Downtown Denver, Colorado.</p><p><br></p><p>The “day-to-day”</p><ul><li>Collaborate with Digital Strategists and support digital needs own overall digital quality control/assurance and platform management</li><li>Help to establish digital project scope; monitor project progress; track action items; conduct design and implementation reviews; examine, research, and resolve issues; coordinate digital specifications and requirements, and determine development resource availability.</li><li>Coordinate and facilitate discussions, meetings and project plans across client and agency teams. This includes helping to refine processes as needed to communicate with clients and disseminate across the agency</li><li>Work with Digital Strategists to coordinate digital analysis across web, social, email, and data to set goals, measure success, analyze and report results.</li><li>Ensure that all digital products are optimized for performance and usability across desktop, mobile and tablet devices, and that they comply with industry standards and best practices.</li><li>Own execution of digital lead deliverables including coordination and communication with developers, quality assurance and review of items (ex: website landing pages, emails)</li></ul>