1 result for Desktop Support Analyst in Denver, CO
IT Support TechnicianEssential Skills and Experience<br>Experience providing excellent customer service<br>Highly self-motivated and directed with keen attention to detail<br>1+years experience in technical support<br>Be tech savvy and ableto learn new technology quickly<br>Exhibit a strong work ethic and responsible behavior and must maintain the confidentiality of information at all times<br>Curious and solutions focused<br>Solid documentation skills<br>Experience supporting Operating Systems and the O365 Suite<br>Excellent interpersonal skills with both technical and non-technical personnel. <br><br>Good to Have<br>Experience with Autopilot/Intune deployment experience or experience configuring, testing, and deploying machines using Autopilot/Intune or similar tools<br>Knowledge of SCCM, JAMF, or other endpoint management tools<br>Understanding of Active Directory(group policy management, Sites and Services, Users and Groups)<br>Experience with project management, change management, and basic ITIL principles<br>Bachelor's degree in Computer Science or a related field<br>Experience or training in Design Thinking