4 results for Help Desk Support Manager in Denver, CO
IT Support TechnicianEssential Skills and Experience<br>Experience providing excellent customer service<br>Highly self-motivated and directed with keen attention to detail<br>1+years experience in technical support<br>Be tech savvy and ableto learn new technology quickly<br>Exhibit a strong work ethic and responsible behavior and must maintain the confidentiality of information at all times<br>Curious and solutions focused<br>Solid documentation skills<br>Experience supporting Operating Systems and the O365 Suite<br>Excellent interpersonal skills with both technical and non-technical personnel. <br><br>Good to Have<br>Experience with Autopilot/Intune deployment experience or experience configuring, testing, and deploying machines using Autopilot/Intune or similar tools<br>Knowledge of SCCM, JAMF, or other endpoint management tools<br>Understanding of Active Directory(group policy management, Sites and Services, Users and Groups)<br>Experience with project management, change management, and basic ITIL principles<br>Bachelor's degree in Computer Science or a related field<br>Experience or training in Design ThinkingParalegal<p>Robert Half is seeking a Hybrid Litigation Paralegal to assist in trial preparation and support in all aspects of litigation.</p><p><br></p><p>Responsibilities:</p><ul><li>Assist attorneys with case management, including drafting pleadings, motions, and other legal documents.</li><li>Conduct legal research and analysis on complex legal issues.</li><li>Preparing exhibit notebooks and trial binders. </li><li>Prepare discovery requests and responses, including document review and management.</li><li>Coordinate with clients, witnesses, experts, and opposing counsel.</li><li>Manage electronic discovery databases and assist with trial preparation.</li><li>Utilize technology and software platforms for case organization and document management.</li><li>Maintain accurate and up-to-date case files and documentation.</li><li>Provide administrative support to attorneys as needed.</li></ul><p><br></p>Digital Producer - Agency<p>Robert Half Marketing + Creative (formerly known as TCG) is working with a Denver-based creative agency in their search for a Digital Producer. The Digital Producer is responsible for executing digital projects, including websites, email marketing, digital advertising creative, social media, and other digital campaign deliverables. In collaboration with Account teams, Digital Strategists, and clients, the Digital Producer will define solutions, and ensure the overall quality of a project, based on client goals.</p><p><br></p><p>This is a hybrid role requiring 2-3 days/week onsite work in Downtown Denver, Colorado.</p><p><br></p><p>The “day-to-day”</p><ul><li>Collaborate with Digital Strategists and support digital needs own overall digital quality control/assurance and platform management</li><li>Help to establish digital project scope; monitor project progress; track action items; conduct design and implementation reviews; examine, research, and resolve issues; coordinate digital specifications and requirements, and determine development resource availability.</li><li>Coordinate and facilitate discussions, meetings and project plans across client and agency teams. This includes helping to refine processes as needed to communicate with clients and disseminate across the agency</li><li>Work with Digital Strategists to coordinate digital analysis across web, social, email, and data to set goals, measure success, analyze and report results.</li><li>Ensure that all digital products are optimized for performance and usability across desktop, mobile and tablet devices, and that they comply with industry standards and best practices.</li><li>Own execution of digital lead deliverables including coordination and communication with developers, quality assurance and review of items (ex: website landing pages, emails)</li></ul>Dispatcher/Billing Coordinator<p>We are offering a position for a Dispatcher/Billing Coordinator the logistics and distribution industry, based in Brighton, Colorado. The role involves managing online and telephone orders, processing payments, tracking assets, and coordinating logistics. The workplace is a dynamic environment that requires proficiency in using dispatch software for real-time order assignment and communication with drivers.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently handle and prioritize online and telephone orders based on urgency and customer requirements.</p><p>• Process customer payments and handle invoicing with accuracy.</p><p>• Track the availability and location of assets, including dumpsters, and allocate them considering order specifications and geographic factors.</p><p>• Optimize asset utilization to minimize downtime and maximize efficiency.</p><p>• Use dispatch software to assign orders to drivers in real-time and communicate order details, locations, and special instructions effectively.</p><p>• Monitor driver progress and address any issues or delays promptly.</p><p>• Respond to customer inquiries promptly and professionally while maintaining accurate customer records and information.</p><p>• Address customer concerns or complaints empathetically and efficiently.</p><p>• Set up new clients in various systems accurately and update client information as needed, ensuring data integrity.</p><p>• Coordinate with other departments to ensure smooth onboarding and ongoing support for clients.</p><p>• Generate reports and analyze data to identify trends and opportunities for improvement.</p><p>• Collaborate with the IT department to troubleshoot any software issues or enhancements.</p>