6 results for Help Desk Support Manager in Detroit, MI

Help Desk Analyst We are in search of a meticulous and dedicated Help Desk Analyst to join our team based in Wixom, Michigan. In this role, you will be responsible for providing technical assistance and support to our users, troubleshooting various software and hardware issues, and maintaining our computer systems. You will also be required to assist with database management and utilize Citrix Technologies, EO/IR systems, Lotus Notes, and Microsoft Active Directory. Responsibilities:• Provide technical assistance and support for incoming queries and issues related to ERP software.• Respond to queries either in person or over the phone.• Train computer users on how to properly use new computer hardware or software.• Maintain daily performance of computer systems.

Accounts Receivable Supervisor/Manager We are offering an exciting opportunity for an Accounts Receivable Manager in Southfield, Michigan. This role involves managing and overseeing the daily operations of the accounts receivable department, ensuring accurate and timely management of all accounts receivable aging components. Responsibilities:• Foster collaboration with locations across the US• Assist in reviewing and resolving problem accounts• Provide training or schedule site meetings as needed• Ensure a strong customer service focus and responsiveness to inquiries• Serve as an escalation point for managers and provide additional support when necessary• Collaborate with the cash receipts team on research related to cash application or adjustments• Ensure all functions adhere to robust internal control with regular follow-up meetings• Work closely with IT to ensure the operating system supporting cash application and billing functions are running optimally• Oversee billing management to ensure accuracy and timely submission and delivery of customer invoices• Understanding the requirements for both Commercial and Residential invoices• Manage the Accounts Receivable (A/R) team to process cash receipts promptly and accurately• Provide reporting for company trends related to volume growth, invoice delivery methods, etc. • This role includes managing office operations at the local location, including supplies and maintenance

Controller Contact Robert Half about this reputable manufacturing and distribution company's Controller opportunity, if you have a knack for leading with high standards, positively motivating others, and making critical decisions and have experience taking charge of an accounting department. Planning and directing all accounting operational functions, handling the accumulation and consolidation of financial data for internal and external financial statements, evaluating accounting and internal control systems, and leading departmental staff will be essential for this role. To succeed in this role, you will need to lead with integrity and reliability and have the ability to manage self and others with urgency, practicality and accountability when providing client services. If you're a creative team player with a talent for challenging the status quo, coming up with unique ideas, negotiating and influencing, this might be the job for you. This opportunity's very competitive and generous compensation and benefits package could advance your career. The Controller will be a permanent employment opportunity and will be located in the Madison Heights, Michigan region. Your responsibilities in this role - Give financial reports to executive committee and partners each month - Perform tasks associated with month-end and year-end close of income statement and balance sheet, financial statements, job costing, account reconciliations & G/L analysis - Collaborate with executive team and partners to make efficient and effective firm-wide operation possible - Meet client expectations by reviewing deliverables of self and team to make sure they meet client satisfaction - Flexible in completing tasks beyond formal job responsibilities - Evaluate, apply and refine policies, procedures, controls and most methodologies - Support punctual cash collection by managing the timing for monthly billing and other cash management techniques - Manage finance department operations, including accounts payable, billings & collections, and payroll - Manage the creation of the annual budget and forecasts and monitor them on a monthly basis - Research, plan and implement Finance Department initiatives including software and systems implementation and other departmental or firm-wide improvements, as needed - Handle daily cash management and produce cash-flow reports, calculating cash needs at weekly and monthly intervals

Network Administrator We are offering an exciting opportunity for a Network Administrator in Burton, Michigan. The primary role of the Network Administrator will be to maintain our clients' computing environment by identifying network needs, implementing upgrades, and monitoring network performance. This role is crucial for managing and troubleshooting our clients' Windows Server infrastructure and ensuring that the technology backbone supports the staff and business operations efficiently. Responsibilities: • Install, configure, and support local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. • Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability. • Administer servers, desktop computers, printers, routers, switches, firewalls, software deployment, security updates, and patches. • Manage Windows Server environments, including installation, configuration, troubleshooting, and maintenance. • Ensure the integrity and security of the network data, servers, and backup systems. • Respond to network administration needs and issues as they arise. • Work with the IT team to optimize and enhance the network and system performance. • Train and guide staff on basic network administration and troubleshooting procedures. • Implement, administer, and troubleshoot network infrastructure devices. • Create accurate network diagrams and documentation for the design and planning of network communication systems.

Instructor/Trainer We are searching for an Instructor/Trainer to be based in Wixom, Michigan. The primary role of the incumbent will be to instruct and train individuals on a variety of computer programs and management systems, with a specific focus on Microsoft Access, Microsoft Excel, and other Microsoft Office Suites. This role promises to provide a stimulating work environment that fosters growth and learning. Responsibilities: • Develop and deliver training programs on computer software including Microsoft Access, Microsoft Excel, and other Microsoft Office Suites. • Implement a comprehensive management system to track progress and ensure effective learning. • Utilize the 'About Time' software to manage and schedule training sessions. • Perform administrative tasks related to training, such as maintaining records and preparing training materials. • Collaborate with the Human Resources (HR) Administration to identify training needs and develop appropriate training programs. • Provide excellent customer service by addressing inquiries and resolving issues related to the training programs. • Regularly communicate with participants to gather feedback and make necessary improvements to the training programs. • Support various accounting functions by training employees on relevant software and systems. • Regularly update training materials and methods to ensure they are current and effective. • Foster a positive learning environment that encourages active participation and effective learning.

Attorney/Lawyer We are looking for a dedicated and experienced Attorney/Lawyer specializing in Medical Malpractice to join our team in Berkley, Michigan. As an Attorney/Lawyer, you will be responsible for managing all aspects of medical malpractice cases, conducting legal research, preparing legal documents, and communicating with medical experts. This role also requires excellent writing skills and the ability to meet strict deadlines. Responsibilities • Draft and prepare a variety of legal documents including demand packages and notices of intent to file medical malpractice claims. • Conduct legal research and draft facilitation and/or case evaluation summaries. • Prepare and conduct depositions, including preparing witnesses, defending depositions, and conducting depositions. • Write motions and briefs for court proceedings and respond to opposing motions and briefs with persuasive arguments. • Communicate with medical experts to obtain expert opinions and facilitate expert reviews. • Summarize complex medical records for use in legal proceedings. • Manage multiple cases simultaneously and meet strict deadlines. • Maintain accurate and organized case files and documentation. • Provide comprehensive litigation support to partners by assisting with additional tasks as requested to ensure smooth workflow and effective case management.