3 results for Help Desk Tier 3 in Houston, TX

Help Desk Analyst We are offering an opportunity for a Help Desk Analyst in the insurance industry, based in The Woodlands, Texas. As part of our team, you will be providing technical assistance, troubleshooting software issues, and managing database systems to ensure smooth operations within the company. This role involves working with various technologies including Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory. Responsibilities: • Provide technical support to users experiencing difficulties with computer hardware, software, and other computer-related technologies • Troubleshoot issues related to Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, and Active Directory • Assist in the configuration management process to ensure the effectiveness of software systems • Provide deskside support where necessary, assisting users in person with their technical difficulties • Maintain an up-to-date knowledge of computer hardware and desktop hardware technologies to provide the most effective support possible • Respond to help desk tickets in a timely and professional manner • Troubleshoot and resolve technical issues related to network connectivity • Work collaboratively with team members and other departments to solve complex IT issues • Continuously improve technical skills through professional development opportunities.

HR Specialist Our client is seeking a detail-oriented and result-focused HR Specialist to join their highly efficient human resources team. The successful HR Specialist will demonstrate proficiency in managing comprehensive HR systems, ensuring that all employee data is consistently accurate and updated. This role involves substantial interactions with hiring managers to regularly update job descriptions and assist with application processing. Suitable candidates must have demonstrated experience with conducting background checks, referencing, monitoring certifications, and preparing relevant reports. Responsibilities for the HR Specialist role:1. Maintain and update HR systems regularly, ensuring all employee data is accurate and current.2. Collaborate closely with hiring managers in creating and updating job descriptions.3. Efficiently process applications and assist with recruitment activities.4. Ensure all onboarding documents are comprehensive, accurate, and timely processed.5. Conduct background checks and reference verifications for potential employees.6. Monitor, track, and update necessary certifications for all employees.7. Generate and prepare insightful HR reports as required.8. Provide support across a range of HR functions, including employee relations and staff development.9. Perform other HR-related duties as assigned by the management. Requirements for the HR Specialist1. Proven experience as an HR Specialist, HR Generalist, or related role.2. Strong proficiency in HR software and MS Office Suite, particularly Excel.3. Unique ability to write and update job descriptions.5. Solid understanding of current HR practices and labor laws.6. Excellent written and verbal communication skills.7. Exceptional organizational skills, with a proven ability to prioritize tasks.8. Able to maintain confidentiality and exhibit a high level of professionalism.9. Thorough understanding and demonstrated application of HR tracking and reporting procedures.

Financial Analyst If you want to work at a fast-growing company and consider yourself an outstanding candidate, you might be right for Robert Half's new Financial Analyst position. In this Financial Analyst role, you will conduct financial modeling on a range of financial products and measure, analyze, and forecast performance in conjunction with operating plans. In addition to advising management on the assignment of resources to best complete objectives, you will prepare reports for management. Forecasting, performance reporting, and expense management will be some of your focus areas as a business partner on this dynamic team. As the Financial Analyst, you will be responsible for supporting world class strategic and financial planning methods, building long-range operating plans to support business imperatives and developing rolling forecast processes to ensure resources every quarter are consumed at maximum effectiveness. Other duties will include operationalizing and cultivating a more data-driven planning process and improved monthly and quarterly reporting. In this role, you will be directly involved in the coordination of various planning cycles (annual planning, quarterly forecasts and monthly outlooks), while providing strategic analyses and recommendations. You will provide variance analysis of bookings, revenues and expenses, clearly explaining the business reasons for variances and adjusting the outlook models to reflect operational adjustments. This Financial Analyst role, which is a permanent employment opportunity, is located in the Houston, Texas. How you will make an impact- Drive Area/Segment-level Bookings on a weekly, quarterly and annual basis, as well as P& L forecasting- Work with the Accounting team on monthly and quarterly financial close processes- Keep track of monthly and quarterly performance by comparing actuals versus expectations and enabling business partners to handle their resources- Drive monthly reporting to business partners on financial results and actions required- Produce and monitor forecasting reports - Work closely with cross functional partners in Accounting and Operations to execute against plans- Enable effective Business Intelligence (BI) to provide forward-looking insight and decision support- Flexible individuals comfortable with large amounts of information, and adept at managing expectations- Survey performance to date and assess potential opportunities and risks- Have a thorough understanding of internal and external drivers and be able to explain how they are impacting performance and trending For immediate consideration, contact Mark, [email protected]