3 results in Little Rock, AR

Help Desk Analyst We are in search of a Help Desk Analyst to be part of our team based in Little Rock, Arkansas. This role involves diagnosing and resolving unique, nonrecurring problems associated with application software and operating systems. It also includes managing computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment. Responsibilities: • Diagnose and resolve unique, nonrecurring problems associated with application software and operating systems • Configure, deploy, maintain, troubleshoot, and support computer workstations, laptops, printers, mobile devices, phones, and other computer and telecommunications equipment • Install and support PC, laptop, tablet, and mobile hardware and software • Create alternative methods of completing tasks, correcting user errors and system inconsistencies • Maintain inventory of installed software, manage software licensing, and create policies and procedures for upgrades • Work with hardware and software vendors to verify timely product delivery and ensure that new equipment is installed and ready to operate on schedule • Analyze and make recommendations for hardware and software standardization • Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, computer conferencing systems, application servers, and administrative systems • Have an understanding of operating systems and servers and essential network hardware including but not limited to hubs, switches, and routers • Possess knowledge of telecommunications. Skills: • Citrix Technologies • Database • EO/IR systems • Lotus Notes • Microsoft • Active Directory • Computer Hardware • Configuration Management • Deskside Support • Desktop Hardware

Receptionist We are offering a contract to hire employment opportunity for a Receptionist in Cabot, Arkansas, 72023, United States. This role primarily involves managing the front office of a local financial firm. Responsibilities: • Answering phones and greeting customers that enter the facility • Data entry of client-specific information into an industry-specific software program • Providing detailed information and excellent customer service to clients • Maintaining client files electronically and physically • Keeping the front office organized and ready for clients • Utilizing skills in Administrative Office work and Office Administration • Managing Paper Filing and e-Filing tasks • Answering Inbound Calls and managing a multi-line phone system • Data Entry tasks as required by the role.

Medical Receptionist We are offering a contract to hire employment opportunity for a Medical Receptionist in Little Rock, Arkansas. The role involves managing front desk operations in a medical facility. This position is integral to ensuring smooth operations in the healthcare setting and providing excellent service to patients and visitors. Responsibilities: • Answering incoming calls and addressing patient queries efficiently. • Scheduling patient appointments and managing the appointment system. • Verifying patient's medical insurance and coordinating with insurance companies. • Handling prior authorizations for procedures and medications. • Performing general receptionist duties such as greeting and assisting visitors, handling incoming and outgoing mail, and maintaining the reception area. • Liaising with medical professionals to ensure patient needs are met. • Maintaining patient confidentiality and adhering to HIPAA guidelines. • Utilizing medical software to update and maintain patient records.