4 results for Customer Service Manager in Miami, FL

Marketing Manager We are looking for a skilled Marketing Manager to join our team in Boca Raton, Florida. In this role, you will create and implement marketing campaigns, manage marketing events, collaborate with sales and engineering teams, and handle our social media platforms. This position lies within the telecom industry, and will provide you with an exciting opportunity to develop and execute strategic marketing initiatives. Apply today for immediate consideration! Responsibilities: • Plan, design and manage marketing events such as seminars, lunch and learns, and happy hours• Collaborate with Sales Representatives on targeted campaigns to reach new customers• Develop and execute general branding campaigns for our offerings• Communicate with management about marketing initiatives, event metrics, and strategize fresh approaches• Collaborate with Sales and Engineering departments to create materials for products and services• Work with marketing company to produce promotional materials, ensuring consistency with branding efforts• Manage and negotiate with vendors/distributors for marketing funds and organize proof of performance documents• Engage customers through managing our social media platforms, ensuring a consistent and engaging presence• Research appropriate networking groups for Sales Representatives to join and represent our company• Attend conferences, design booth setups and organize large events for 100+ people. Skills: • CRM• Database • Facebook Insights • Google Analytics • Advertisements• Brand Awareness • Budget Processes • Campaign Planning • Customer Service • Corporate Events Please reach out to Andrea Juncadella via LinkedIn

Account Manager We are looking to hire an Account Manager in Hialeah, Florida, 33010, United States. This role serves as a crucial business contact for our key accounts and reports to the Regional Sales Director. The Account Manager will have a clear understanding of all aspects of each company program and business relationship. This role requires excellent customer service and sales intuition on client accounts, as well as the representation of client’s needs and goals within our organization. Apply today for immediate consideration! Responsibilities: • Regularly provide input on client projects and account activity.• Collaborate with the Regional Sales Director to identify client's goals and potential areas for improvement.• Take initiative and responsibility to own the relationships with the clients.• Ensure all major deliverables meet quality standards and client expectations.• Collaborate with marketing, sales, quality assurance, and product development teams to ensure successful launch of solutions for client issues.• Maintain an in-depth understanding of the various contract segments of the business.• Stay up-to-date on changes and developments, and have a keen understanding of product knowledge.• Work as a thought starter to diagnose and develop solutions for areas needing improvement.• Be aware of opportunities for account growth and new business.• Act as a liaison between Territory Sales representatives and the Regional Sales Director.• Travel as required for client visits and industry events. Please reach out to Vancy Souryavong via LinkedIn

Bilingual Receptionist We are offering a contract to hire employment opportunity for a Receptionist role based in Deerfield Beach, Florida, United States. The individual in this function will be the first point of contact for clients and visitors, manage incoming calls, and perform a range of administrative tasks. The role requires proficiency in MS Word and recent experience using Quickbooks. As the Receptionist, you will also assist other administrative staff with overflow work, including data entry and internet research tasks. Responsibilities: • Greet visitors and direct them to the appropriate departments or individuals • Handle incoming calls and route them to the correct personnel • Perform general administrative duties to support day-to-day operations • Assist other administrative staff with overflow work as needed • Conduct internet research tasks to support business operations • Manage data entry tasks ensuring accuracy and efficiency • Process invoices using Quickbooks • Maintain a professional and organized reception area • Provide outstanding customer service • Communicate effectively with team members and senior management.

Bilingual Administrative Assistant We are looking for a detail-oriented Administrative Assistant to join our team in Pompano Beach, Florida. In this role, you will be heavily involved in customer service, administrative tasks, and scheduling duties within the industry. This role offers a contract employment opportunity, where your main responsibilities will include interfacing with homeowners, contractors, and businesses. Responsibilities: • Fielding and managing incoming calls from contractors to confirm order statuses, pricing, and material availability. • Handling customer inquiries and resolving their issues promptly. • Scheduling trucks for material delivery based on customer orders. • Collecting payments and executing orders in a timely and efficient manner. • Assisting customers in person as they come to look at materials. • Sending electronic signatures for documentation as required. • Utilizing MS Office and Sage for various administrative tasks. • Assisting in other administrative duties as required. • Maintaining clear and accurate communication via emails. • Ensuring a smooth and efficient flow of operations within the office.