8 results for Customer Experience Specialist in Minneapolis, MN

Customer Service Representative We are seeking a diligent Customer Service Representative in the healthcare sector, located in Minneapolis, Minnesota. This role offers a short-term contract employment opportunity, where the successful candidate will be expected to handle customer service responsibilities in a fast-paced environment. The primary job function will be to provide excellent service to clients, handle a high volume of calls, manage customer data, and understand the broader context of their role in the delivery of medical equipment. Responsibilities: • Fielding a significant number of calls from patients and case managers, ensuring all inquiries are handled promptly and professionally. • Accurately inputting orders into the order system, paying close attention to detail to minimize errors. • Conducting regular follow-ups on orders that may be delayed, and taking necessary action to expedite the process. • Reviewing fee schedules to confirm benefit eligibility for customers, ensuring that all information is up-to-date and accurate. • Submitting and processing authorizations to insurance companies, ensuring compliance with all relevant regulations and protocols. • Working proactively with management to understand and fulfill their career objectives within the organization. • Utilizing customer service software efficiently to manage customer interactions and maintain customer satisfaction. • Performing data entry tasks, including numeric data entry, to maintain accurate customer records. • Applying basic medical terminology knowledge to understand and respond to customer inquiries effectively. • Using Electronic Medical Record systems to access and update patient information as required.

Accounting Specialist We are seeking a meticulous Accounting Specialist to join our team in North St. Paul, Minnesota. In this role, you'll play a crucial part in managing participant employer tax accounts and ensuring compliance with relevant laws. This position offers a contract to hire employment opportunity. Responsibilities: • Setting up participant employer MN Withholding tax accounts and MN Unemployment accounts• Maintaining up-to-date participant employer files and state account information• Completing reconciliation of bi-weekly and off-cycle payrolls to ensure appropriate recording of tax transactions and compliance with applicable laws• Researching tax notices, penalties, and questionnaire requests• Assisting with reconciling, filing, and paying quarterly/annual taxes• Assisting with year-end filing requirements: FICA refunds and processing/distributing W-2s and 1099 forms• Processing customer credit applications accurately and efficiently• Maintaining accurate customer credit records• Monitoring customer credit accounts and taking appropriate action to collect delinquent payments• Utilizing accounting software systems

Accounting Specialist We are offering a temporary opportunity located in Minneapolis, Minnesota, United States. The role is within the Accounting Specialist function and opens up a chance to work in a dynamic environment. This position is for a short term contract, which provides the opportunity to utilize and enhance skills like Accounting Software Systems, Concur, Microsoft Excel, Accounting Functions, Accounts Payable (AP), Accounts Receivable (AR), Billing Functions, and Check Processing. Responsibilities: • Execute various accounting functions, including Accounts Payable (AP) and Accounts Receivable (AR)• Utilize Accounting Software Systems for data entry and record-keeping• Efficiently process billing functions and check processing• Maintain accuracy in all accounting tasks and ensure compliance with company procedures• Utilize Microsoft Excel for data analysis and reporting purposes• Handle customer credit applications and keep accurate records of the same• Monitor customer credit accounts and take appropriate action on delinquent payments• Resolve customer credit inquiries in a timely and efficient manner• Collaborate with the accounting team to support project-based needs• Contribute to the overall efficiency of the accounting department by performing other related duties as assigned.

Accounts Receivable Specialist We are offering a contract employment opportunity for an Accounts Receivable Specialist in the manufacturing industry. The successful candidate will be responsible for a variety of duties related to accounts receivable and credit control, making use of skills such as proficiency in accounting software systems and Microsoft Excel. Responsibilities: • Handle accounts receivable duties, ensuring timely and accurate invoicing and receipt of payments• Utilize accounting software systems to maintain and update customer records• Utilize Microsoft Excel for data analysis and report generation• Perform billing functions, ensuring all invoices are sent out promptly and accurately• Monitor cash activity and manage cash collections to maintain healthy cash flow• Conduct collections activities as needed, following up on overdue accounts and resolving any issues • Regularly review customer credit applications and adjust credit limits as necessary • Maintain accurate records of all accounts receivable transactions and activities • Work closely with other team members to ensure all financial transactions are correctly recorded • Regularly communicate with customers to address any queries or issues related to their accounts.

Programmer Analyst Job OverviewThe ServiceNow Developer plays a critical role in the continual custom development of applications/modules on the ServiceNow platform. The developer will collaborate with various teams to maintain the current code and create new features for both desktop and mobile applications, based upon business requirements. Job Duties• Under broad guidance, the developer independently establishes, maintains, and enhances a durable production, development, and testing middleware framework, while expanding its functionality and providing its leverage to developers through mentoring and formal training• Independently designs, modifies, and executes moderately to highly intricate information systems that are comprehensive and precise, adhering to MST standards• Codes, tests, debugs, and documents tasks of moderate to high complexity involving both desktop and mobile applications• Autonomously tackles and resolves more complex technical challenges in both production and non-production environments• A technical expert in various aspects of systems architecture application with robust technical knowledge• May act as a project manager or team lead for complex projects• Based on client needs, defines system scope and objectives• Designs, develops, codes, or alters architecture elements that are well-structured, well-designed, efficient, and conform to MST architectural norms• As a project manager, oversees daily project-related tasks for moderately to highly complex projects• Collaborates with multiple business partners to advance development and enhancements related to Nuvolo’s Facility Management modules, including Work Orders, Asset management, and Core ServiceNow Modules• Built and manage internal and external user-friendly mobile ServiceNow modules using client-side browser technologies (JavaScript, jQuery, JSON)• Interface front-end UI with back-end service APIs using JSON, REST, or XML

Sr. Financial Analyst This position is open due to someone relocating out of state. This company allows for hybrid work and they offer upward mobility potential. They are a global company that offer very competitive benfits. Robert Half is currently recruiting a Senior Financial Analyst for our Manufacturing client. This Senior Financial Analyst will be responsible for driving world class strategic and financial planning methods, building long-range operating plans to support business initiatives and developing rolling forecast processes to ensure resources are leveraged with maximum effectiveness. You will conduct the improvement upon monthly and quarterly reporting, while also operationalize and cultivate data-driven planning processes. Make your mark as a Senior Financial Analyst in a career-building role and gain experience working directly with senior leadership of the company and contribute your strategic input. In this role, you will be directly involved in the coordination of various planning cycles (annual planning, quarterly forecasts and monthly outlooks), while providing strategic analyses and recommendations. You will supply revenues and expenses, variance analysis of bookings, clearly explaining the business reasons for variances and adjusting the outlook models to reflect operational adjustments. What you get to do every day - Keep tabs on monthly and quarterly performance through comparison of actuals versus expectations and enable business partners to handle their resources - Demonstrate monthly reporting to business partners on financial results and actions required - Accumulate and regulate forecasting reports - Interpret and point out internal and external drivers impacting performance and trending - Approve effective Business Intelligence (BI) to provide forward-looking insight and decision support - Interpret performance to date and assess potential risks and opportunities - Direct weekly, quarterly and annual Area/Segment-level Bookings and P& L forecasting - Collaborate with senior executives on strategic deep dives by developing financial models and insights on topics such as: Retention forecasts, Campaign Planning & Tracking, return on investment of strategic investments, event tracking and execution, strategic resource allocation and prioritization - You will be closely collaborating with cross functional partners in Accounting and Operations to execute against plans - Provide assistance to Accounting on the monthly and quarterly financial close process

Data Entry Clerk Looking to start your career as a Data Entry Clerk? Robert Half has a great opportunity for a highly-skilled and motivated candidate. We are seeking a data-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment. Intermediate experience in spreadsheets and proficiency in database management desired. Do you have rapid and error-free typing skills and impeccable organization? Then this is the Data Entry Specialist position for you. This long-term contract / contract to hire Data Entry Clerk role is based in the south metro, Minnesota area. Major responsibilities:<ul><li>Accurate processing and reporting of searches</li><li>Coordination between inside and outside teams</li><li>Focus on quality assurance</li><li>Other projects as assigned</li><li>Explore the internet for information</li><li>Review and remove unneeded data as well as combine data from multiple sources</li><li>Enter information into spreadsheets, databases and customer relationship management systems</li><li>Keep detailed records of tasks, files, and progress</li><li>Obtain further information for documents that are deemed incomplete</li><li>Investigate reports and sheets of data</li></ul>

Tax Manager - Public Robert Half is currently working with a client seeking a Tax Manager. This Tax Manager will be an expert in tax returns and financial statements, and have strong skills in Excel and tax software. If you are an experienced Tax Manager looking for a challenging role at an established company, this may be the role for you. Responsibilities - Review and provide oversight for quarterly and annual payroll tax returns - Assist in the review of the calculation and distribution of W-2s and 1099s - Assist with compliance with financial and tax reporting policies and procedures - Support compliance and planning for tax matters like waivers and tax returns - Prepare and examine complex income tax returns - Put together and analyze tax correspondence and facilitation and oversight of tax audits - Assist in quality control review for all financial statements - Convey tax best business practices to accounting managers and staff accountants - Support with management of the preparation of quarterly tax projections and communication of required estimated tax payments