Data Entry Clerk<p>Looking to start your career as a Data Entry Clerk? Robert Half has a great opportunity for a highly-skilled and motivated candidate. We are seeking a data-savvy professional who is keen to pick up on important details and looking to thrive in a fast-paced, growing environment. Intermediate experience in spreadsheets and proficiency in database management desired. Do you have rapid and error-free typing skills and impeccable organization? Then this is the Data Entry Specialist position for you. This long-term contract / contract to hire Data Entry Clerk role is based in the south metro, Minnesota area. Major responsibilities:</p><ul><li>Accurate processing and reporting of searches</li><li>Coordination between inside and outside teams</li><li>Focus on quality assurance</li><li>Other projects as assigned</li><li>Explore the internet for information</li><li>Review and remove unneeded data as well as combine data from multiple sources</li><li>Enter information into spreadsheets, databases and customer relationship management systems</li><li>Keep detailed records of tasks, files, and progress</li><li>Obtain further information for documents that are deemed incomplete</li><li>Investigate reports and sheets of data</li></ul>Customer Service RepresentativeWe are seeking a diligent Customer Service Representative in the healthcare sector, located in Minneapolis, Minnesota. This role offers a short-term contract employment opportunity, where the successful candidate will be expected to handle customer service responsibilities in a fast-paced environment. The primary job function will be to provide excellent service to clients, handle a high volume of calls, manage customer data, and understand the broader context of their role in the delivery of medical equipment.<br><br>Responsibilities:<br>• Fielding a significant number of calls from patients and case managers, ensuring all inquiries are handled promptly and professionally.<br>• Accurately inputting orders into the order system, paying close attention to detail to minimize errors.<br>• Conducting regular follow-ups on orders that may be delayed, and taking necessary action to expedite the process.<br>• Reviewing fee schedules to confirm benefit eligibility for customers, ensuring that all information is up-to-date and accurate.<br>• Submitting and processing authorizations to insurance companies, ensuring compliance with all relevant regulations and protocols.<br>• Working proactively with management to understand and fulfill their career objectives within the organization.<br>• Utilizing customer service software efficiently to manage customer interactions and maintain customer satisfaction.<br>• Performing data entry tasks, including numeric data entry, to maintain accurate customer records.<br>• Applying basic medical terminology knowledge to understand and respond to customer inquiries effectively.<br>• Using Electronic Medical Record systems to access and update patient information as required.