3 results for Senior Customer Service Specialist in Minneapolis, MN

Customer Service Representative We are seeking a diligent Customer Service Representative in the healthcare sector, located in Minneapolis, Minnesota. This role offers a short-term contract employment opportunity, where the successful candidate will be expected to handle customer service responsibilities in a fast-paced environment. The primary job function will be to provide excellent service to clients, handle a high volume of calls, manage customer data, and understand the broader context of their role in the delivery of medical equipment. Responsibilities: • Fielding a significant number of calls from patients and case managers, ensuring all inquiries are handled promptly and professionally. • Accurately inputting orders into the order system, paying close attention to detail to minimize errors. • Conducting regular follow-ups on orders that may be delayed, and taking necessary action to expedite the process. • Reviewing fee schedules to confirm benefit eligibility for customers, ensuring that all information is up-to-date and accurate. • Submitting and processing authorizations to insurance companies, ensuring compliance with all relevant regulations and protocols. • Working proactively with management to understand and fulfill their career objectives within the organization. • Utilizing customer service software efficiently to manage customer interactions and maintain customer satisfaction. • Performing data entry tasks, including numeric data entry, to maintain accurate customer records. • Applying basic medical terminology knowledge to understand and respond to customer inquiries effectively. • Using Electronic Medical Record systems to access and update patient information as required.

Sr. Financial Analyst This position is open due to someone relocating out of state. This company allows for hybrid work and they offer upward mobility potential. They are a global company that offer very competitive benfits. Robert Half is currently recruiting a Senior Financial Analyst for our Manufacturing client. This Senior Financial Analyst will be responsible for driving world class strategic and financial planning methods, building long-range operating plans to support business initiatives and developing rolling forecast processes to ensure resources are leveraged with maximum effectiveness. You will conduct the improvement upon monthly and quarterly reporting, while also operationalize and cultivate data-driven planning processes. Make your mark as a Senior Financial Analyst in a career-building role and gain experience working directly with senior leadership of the company and contribute your strategic input. In this role, you will be directly involved in the coordination of various planning cycles (annual planning, quarterly forecasts and monthly outlooks), while providing strategic analyses and recommendations. You will supply revenues and expenses, variance analysis of bookings, clearly explaining the business reasons for variances and adjusting the outlook models to reflect operational adjustments. What you get to do every day - Keep tabs on monthly and quarterly performance through comparison of actuals versus expectations and enable business partners to handle their resources - Demonstrate monthly reporting to business partners on financial results and actions required - Accumulate and regulate forecasting reports - Interpret and point out internal and external drivers impacting performance and trending - Approve effective Business Intelligence (BI) to provide forward-looking insight and decision support - Interpret performance to date and assess potential risks and opportunities - Direct weekly, quarterly and annual Area/Segment-level Bookings and P& L forecasting - Collaborate with senior executives on strategic deep dives by developing financial models and insights on topics such as: Retention forecasts, Campaign Planning & Tracking, return on investment of strategic investments, event tracking and execution, strategic resource allocation and prioritization - You will be closely collaborating with cross functional partners in Accounting and Operations to execute against plans - Provide assistance to Accounting on the monthly and quarterly financial close process

Senior Business Anlyst A Fortune 500 company headquartered out of Minnesota is currently hiring for a Business Analyst to be a part of their dynamic team. The role is in the healthcare industry and will require the use of various skills including project management and data analysis. Responsibilities:• Provide Project Management discipline scope/timeline/risk management to implementation of new clients both internal and external including change implementations for existing clients• Manage project artifacts project plan business requirements status warranty etc.• Facilitate and lead collaboration with cross-functional teams to execute and deliver new/change implementations• Serve as client-facing representative of Client Implementations team• Communicate and implement project risk and/or issue management plans• High level understanding of health care business finance and/or operational knowledge and a high degree of flexibility• Self-directed professional with strong ability to work through ambiguity• Excellent interpersonal skills with experience working across all levels of an organization• Proficiency with MS Excel, PowerPoint, SharePoint• Strong communicator capable of effectively presenting ideas• Proven ability to build relationships cross-functionally and lead toward common goals.