15 results for Customer Service Manager in Orange, CA

Cancer Programs Coordinator We are offering a short term contract employment opportunity for a Project Manager in the healthcare industry based in New Port Beach, California. This role primarily involves coordinating and providing support for various programs and events, developing and executing administrative responsibilities, and interacting with multidisciplinary teams to improve services. Responsibilities: • Coordinate with various teams in the development, implementation, and execution of administrative duties, educational events, community outreach, and awareness events • Participate in events, program meetings, and workshops to convey and gather information required to improve services • Assist with the readiness of classes and meetings, ensuring that audio-visual equipment and supplies are available, and rooms are prepared appropriately • Provide support to patients and their caregivers with travel and accommodation planning • Assist in the collection and entry of data, development of presentations, and scheduling of patients and meetings/events • Collaborate with multidisciplinary teams to educate physicians and staff regarding program elements and implementation • Assist with front office duties as necessary to assure efficient patient care and provide coverage for other program coordinators as needed • Handle the obtaining of medical records from offsite facilities • Demonstrate proficiency in various software such as Microsoft Excel, Microsoft Word, and Microsoft PowerPoint in the execution of duties • Exhibit strong interpersonal skills and the ability to innovate in the coordination and execution of tasks • Ensure customer satisfaction through efficient handling of inquiries and providing support for clinical trial operations and healthcare processes. Skills: • Microsoft Excel • Planning • Microsoft • Answering Inbound Calls • Materials Handling • Microsoft Word • Quality • Scheduling • Presentations • Workstation Support • Medical Coverage • Benefit Functions • Facility • Implementation • Microsoft PowerPoint • Travel • Customer Satisfaction • Clinical Trial Operations • Process Improvement • Medical Records • HealthCare.gov • Interpersonal Skills • Coordination • Data Collection • Innovation

Contracts Administrator/ Coordinator Robert Half has partnered with a company seeking a contract-to-hire, for a hybrid (2in, 3 out) Contracts Administrator/Coordinator role based in El Segundo, California. This is an amazing opportunity to work in the bio-medical field in legal while helping to advance a cure for cancer ! The role is primarily focused on compliance, data entry, and review tasks, providing a supportive function for a team of attorneys. The individual will be a part of our legal department, contributing to our mission of changing the world for patients. Responsibilities:• Assist in the coordination and administration of contracts such as NDAs, SOWs, MSAs, Vendor Agreements.• Ensure accurate data entry and maintain records in CRM, About Time, and other related systems.• Compare and review documents for consistency and accuracy.• Provide support to attorneys in maintaining schedules, outlook, email, and word processing tasks.• Track changes and update documents as required.• Ensure professionalism in writing and pay attention to spelling and detail.• Use DocuSign for getting agreements solidified from company/attorneys and CFO.• Report to the manager of contract operations.• Demonstrate proficiency in using MS Office tools for data entry, sorting, and formatting tasks.

Network Administrator Network Administrator$85K - $95K + benefitsCalabasas, Los Angeles, CAOnsite for first 90 days, and then eligible for hybrid remote work We are searching for a Network Administrator to join our team in Calabasas. The role involves supporting and maintaining our multi-site local area network (LAN) and wide area network (WAN) infrastructure to meet the communication, connectivity, and data needs of our community. Responsibilities: • Support and maintain a robust, multi-site LAN and WAN infrastructure• Exhibit strong verbal and written communication skills• Work as a team player with a commitment to success in a fast-paced, rapidly-changing network environment• Identify, analyze, and troubleshoot problems and determine their source• Resolve problems or quickly escalate issues and manage their resolution with the assistance of others• Possess strong knowledge of LAN-related technologies: STP, vlans, HSRP, VTP, etc.• Have working technical knowledge of HTTP/S, DNS, SNMP, Tacacs+• Support wireless technologies (Cisco)

Desktop Support Analyst We are on the hunt for a Desktop Support Analyst to join our team located in Playa Vista, California. This role is instrumental in providing computer and facilities helpdesk support to all staff and onsite clients. As the first line of support, this role is end-user facing and requires a strong understanding of various IT principles. Responsibilities:• Serve as the first responder for technical support & facilities service, ensuring requests are resolved, routed, or escalated for prompt resolution.• Document processes and procedures as needed and contribute regularly to the catalog of self-service documentation.• Maintain general IT policy and ensure end-users stay trained accordingly.• Manage end-to-end break/fix issues that involve replacing and repairing equipment.• Oversee the Helpdesk ticketing system and respond to/assign all tickets within SLAs.• Assist with new user hardware provisioning and equipment maintenance.• Participate in employee onboarding, ensuring new employees have a smooth and seamless experience.• Assist with end-user system/software deployment and maintenance.• Manage and support office A/V equipment.• Have the ability to work well with various departments.• Comfortable lifting heavy equipment (e.g.,battery backups, computer monitors and towers, etc.).• Strong knowledge of Mac OS and Windows 10/11 operating systems.• Familiarity with modern IT Service Management platforms (ServiceNow preferred)• Strong problem-solving and critical thinking skills, ability to prioritize workload, and detailed, methodical approach to troubleshooting and resolving issues based on company demands.• Team player who is comfortable working independently to maximize team/department performance. Skills: Mac OS, Okta, Active Directory, TCP/IP For immediate consideration, direct message, Reid Gormly on LinkedIN

Digital Product Manager We are on the hunt for a Digital Product Manager in the Management Consultancy industry based in Temecula, California. The successful candidate will be an integral part of our team, shaping and delivering innovative digital products and solutions that drive business success. This role is pivotal to our Products & Delivery Team, requiring a customer-first mindset, strong collaborative skills, and the ability to identify opportunities and develop digital products and solutions. Responsibilities: • Shape the product strategy, vision, and roadmap to align with organizational goals and customer needs. • Collaborate with other teams within the organization to ensure successful product development and launch. • Develop written content, such as playbooks, white papers, and checklists, to assist clients with their most pressing challenges. • Optimize content and products for use within the company’s website, community, and learning platforms. • Identify customers’ needs and recommend new products and research to address gaps in the company’s current content. • Maintain continuous knowledge and status on content and topics relevant to company culture and client deliverables. • Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing. • Regularly partner with cross-functional teams to ensure alignment on feature development and prioritization. • Monitor and evaluate product performance to facilitate continuous iteration and improvement.

Accounts Receivable Specialist We are offering a contract to hire employment opportunity for a meticulous and detail-oriented Accounts Receivable Specialist in Los Angeles, California. This role falls under the telecom industry and will involve maintaining and updating customer credit records, processing customer credit applications, and managing delinquent payments. Responsibilities: • Accurately generate and send out invoices and account statements on a regular basis. • Perform billing, collection, and reporting activities in line with specific timelines. • Carry out account reconciliations and resolve any discrepancies that arise. • Monitor customer account details for non-payments, delayed payments, and other irregularities. • Conduct customer credit checks and establish new customer accounts. • Maintain comprehensive and accurate accounts receivable customer files and records. • Process credit card payments and cash applications. • Communicate with customers via various channels (telephone, email, mail) to clarify billing and resolve any issues. • Prepare and present reports detailing accounts receivable status to the management. • Collaborate with the sales team to support customer relations. • Follow established procedures for processing receipts, cash, and other financial transactions. • Participate in budgeting processes and financial audits. • Utilize various accounting software systems including Great Plains (GPAC), IBM AS/400, Microsoft Excel, and Microsoft Office Suites. • Perform other related accounting functions, accounts receivable (AR), billing functions, cash activity, and check processing.

Office Assistant/Receptionist/Billing We are offering a contract to hire employment opportunity for an Office Assistant in the logistics industry, based in El Segundo, California. The successful candidate will be primarily focused on clerical tasks, customer service, and office functions. This position will require a high level of organization and attention to detail, as well as proficiency in Microsoft Office Suites. Responsibilities: • Maintain and update files and records efficiently to ensure they are easily accessible • Sort and distribute incoming mail and prepare outgoing mail • Answer phone calls, take messages or redirect calls to appropriate colleagues • Utilize office appliances such as photocopier, printers etc. and computers for word processing, spreadsheet creation etc. • Undertake basic bookkeeping tasks and issue invoices, checks etc. • Assist in office management and organization procedures • Monitor stocks of office supplies and report when there are shortages • Assist in making travel arrangements and booking venues for conferences and events • Perform other office duties as assigned • Exhibit excellent customer service skills in all interactions.

Sr. Accountant Robert Half, Management Resources is looking for a Senior Accountant consultant to support our client for a 3–6-month project. The successful candidate will be responsible for managing financial statements, conducting financial analysis, and ensuring compliance with industry standards and regulations. The following role is onsite 100% in the Tustin/Irvine area. Key Responsibilities:-Prepare, examine, and analyze financial statements for accuracy and completeness.-Month-end and year-end closing processes.-Reconcile accounts, ensuring accurate reporting and ledger maintenance.-Provide support for external audit-Collaborate with other departments to streamline accounting processes.-Identify opportunities for process improvements and implement best practices.

Accounting Manager/Supervisor We are searching for a meticulous and analytical Accounting Manager/Supervisor to oversee our accounting department in Cypress, California. The chosen candidate will be tasked with managing a variety of accounting activities, including general ledger maintenance, financial reporting, month-end closing, and data analysis. They will be instrumental in preparing for year-end audits, managing contracts, and assisting in all areas of the department. Responsibilities: • Ensure the timely completion of all financial reporting and maintain the high quality and accuracy of these reports. • Collaborate with the Accounting team to ensure an efficient month-end and year-end close process. • Prepare monthly and annual journal entries and account reconciliations. • Contribute to the preparation of budgets, projections, and variance analysis. • Prepare audit schedules and supporting documentation for federal and internal audits. • Oversee the daily operations of the accounts payable and accounts receivable department to ensure accuracy. • Review existing accounting processes and recommend improvements for accuracy and efficiency. • Manage client contracts and ensure contractual, billing, and financial controls. • Utilize various accounting software systems, such as ERP - Enterprise Resource Planning, Great Plains (GPAC), and Sage MAS 90. • Perform monthly account reconciliation and month-end close activities. • Handle general ledger tasks, accounts payable (AP) and accounts receivable (AR) functions, and auditing and billing functions.

IP Legal Assistant Robert Half is partnering with an established intellectual property law firm in the South Bay that is seeking to replace a secretary who is retiring after 15+ years with the firm. It is a boutique firm with great benefits, including two days working from home!! Responsibilities of Role:<ul><li>Supporting 2-3 attorneys, 2 who come into the Long Beach office daily and light support one who is remote.</li><li>Prepare patent, trademark, and copyright applications from prosecution through issuance.</li><li>Prepare litigation documents as needed.</li><li>Prepare documents and correspondence regarding post-registration of U.S. and foreign trademark/service marks.</li><li>Prepare USDC litigation filings for Patent/Trademark infringement and other IP disputes.</li><li>Electronically file with the USPTO and Federal Court.</li><li>Prepare client reports.</li><li>Maintain calendar of drop-dead dates for assigned attorney(s) in either paper or Outlook.</li><li>Manage attorney calendars and assist in meeting deadlines.</li><li>Schedule appointments, provide information to callers, transcribe/type correspondence, and read/route mail.</li><li>Manage emails and save them to internal document management system.</li></ul> Work plan:<ul><li>3x onsite, 2 remote.</li></ul> Perks of Firm:<ul><li>Stability! Two secretaries who have been with the firm for over 15 years!</li><li>Very casual environment, flexibility for people to handle things that come up in personal life.</li><li>Nothing is set with regularity, but attorneys will go out to lunch with staff and the firm celebrates peoples’ birthdays.</li></ul> Compensation:<ul><li>Salary range up to 107k</li><li>Annual, year-end bonuses based on firm performance.</li><li>Annual pay increases.</li><li>Medical, dental, and vision are covered – Gold & Platinum blue shield plan, 90% covered for the employee & 15% for dependents. These kick in 1st of the month after 30 days of employment.</li><li>75 hours per year of sick leave + 2 weeks of PTO in the first year, which goes up with tenure.</li><li>401k matched up to 5% based on firm performance.</li><li>Major holidays (10 per year) and half days.</li></ul>

Assistant Controller Robert Half Management Resources is recruiting for an Accounting Manager to support our Software client, based in Torrance, on a 6+ month on-site engagement. The Accounting Manager will report directly to the President and will primarily be responsible for overseeing the accounting operations and reporting. Responsibilities:- Oversee month-end close (Journal Entries, Accruals, Pre-Paid, Account Reconciliations, Cash, AP, AR)- Prepare monthly financial statements (balance sheet, income statement, and cash flow)- Manage team of three and review their work for accuracy (AP, AR, Accounting Manager)- Calculate sales taxes- Lead monthly manager meetings to review financials

Accounts Payable Specialist We are offering a contract opportunity for an Accounts Payable Specialist in Los Angeles, California. This role primarily involves processing and managing invoices and expenses for a financial services firm. The position is a key part of our team, ensuring the efficient and accurate handling of accounts payable functions. Responsibilities: • Process complex invoices, approximately 30 per day, focusing mainly on US invoices and expenses. • Utilize accounting software systems and Microsoft Excel to manage and organize data effectively. • Manage accounts payable functions, ensuring all payments are made in a timely and accurate manner. • Conduct regular check processing and handle any discrepancies that may arise. • Maintain high attention to detail in all tasks, particularly when entering and coding invoices within Oracle. • Handle expense reports, ensuring all company expenses are accurately recorded and processed. • Provide support to the team during instances of medical leave or other absences. • Continually update and maintain accurate customer credit records. • Take appropriate action to collect delinquent payments and manage customer credit applications. • Use your skills in accounting functions and accounts payable to enhance the efficiency of our financial operations.

Administrative Assistant We are offering a job opportunity in the Non Profit industry for an Administrative Assistant in Gardena, California. This role will allow you to be part of a professional office environment and will involve specialized clerical duties and interaction with patients. This job is offered as a contract employment opportunity. Responsibilities:• Perform a full range of specialized clerical duties in a professional office environment• Schedule patient appointments in an efficient and organized manner• Receive clients and provide them with complete New Patient forms• Review New Patient forms for completeness and accuracy• Liaise with medical professionals and pharmacies to ensure prescription requests are handled expeditiously• Organize and evaluate patient psychiatric medical records• Use standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines for daily tasks• Utilize skills in Medical Front Office to enhance job performance and customer experience.

Corporate Accountant We are offering an exciting opportunity for a Sr. Accountant to join our client's team in Los Angeles, California. In this role, you will be integral to the maintenance of our accounting department's priorities and strategic initiatives, ensuring accurate reporting of revenue, expenses, and balance sheet in accordance with generally accepted accounting principles and IFRS standards. Responsibilities:• Oversee, review, and approve of corporate level accounting functions including corporate accounting allocations and fees• Prepare income allocation and waterfall calculations• Prepare consolidated financial statements• Manage joint venture entity accounting and reporting• Conduct monthly and quarterly general ledger account reconciliation process and open items posting• Carry out monthly and quarterly balance sheet reconciliation and variance analysis• Communicate financial performance with senior management• Ensure internal control compliance• Assist with special projects related to quarterly close reporting process, budgets, internal audit, annual audit, investor and lender requirements and other assignments as needed from time to time• Use Yardi Software for various accounting tasks• Apply IFRS Accounting standards in all relevant tasks• Conduct Monthly Account Reconciliation and Month End Closings• Leverage expertise in Commercial Real Estate accounting.

Data Entry Clerk We are offering a short-term contract employment opportunity for a detail-oriented Data Entry Clerk to join our team in Irwindale, California. The chosen candidate will be responsible for data entry tasks, updating spreadsheets, and identifying discrepancies in data, among other key duties. This role is pivotal in assisting our sales and operations teams with data comparison and ensuring products are shipped and received by customers. Responsibilities: • Efficiently enter and update data across various systems • Identify and resolve discrepancies in data to ensure accuracy • Assist sales and operations teams by comparing data to drive decision making • Ensure products are properly shipped and received by customers • Utilize Microsoft Excel and other software to manage and manipulate data, including the use of pivot tables • Provide administrative assistance as needed to support the team • Keep track of account discrepancies and work towards their resolution • Maintain and update spreadsheets with accuracy and attention to detail.