7 results for Customer Experience Specialist in Philadelphia, PA

Collections Specialist We are seeking a detail-oriented and results-driven Collections Specialist to join our client's team. The Collections Specialist will be responsible for contacting customers to collect outstanding debts, negotiating payment plans, and resolving payment discrepancies. The ideal candidate should have excellent communication and negotiation skills, a strong understanding of collection procedures, and the ability to work efficiently in a fast-paced environment. Responsibilities: <ul><li>Contact customers via phone, email, or mail to pursue payment of outstanding debts.</li><li>Negotiate payment plans and settlements with customers to resolve delinquent accounts.</li><li>Maintain accurate records of customer interactions and collection efforts.</li><li>Investigate and resolve payment discrepancies or disputes in a timely manner.</li><li>Collaborate with other departments, such as Sales and Customer Service, to address customer issues and improve collection processes.</li><li>Monitor accounts receivable aging reports and prioritize collection activities based on account status.</li></ul>

Cash Applications Specialist We are offering a long-term contract employment opportunity for a Cash Applications Specialist located in Ambler, Pennsylvania. The selected Cash Applications Specialist will be responsible for reviewing, investigating, and resolving customer payment debit and deduction issues in a dynamic workplace environment. Responsibilities:<ul><li>Accurately apply cash receipts to customer accounts based on invoices, remittance advice, and other payment documentation.</li><li>Regularly reconcile cash receipts with bank deposits and resolve any discrepancies.</li><li>Communicate with customers to address payment-related inquiries, resolve issues, and provide exceptional service.</li><li>Generate reports on cash application activities, including aging reports, unapplied cash, and outstanding balances.</li><li>Identify opportunities to streamline processes and enhance efficiency within the cash application function.</li></ul>

Payroll Specialist Our client, located in Ocean County seeks a Payroll Specialist with 3+ years experience. This is an in-office position. Responsibilities include:<ul><li>Conduct periodic audits of payroll records to identify and resolve discrepancies or errors.</li><li>Review and reconcile payroll data, ensuring all deductions, taxes, and contributions are accurately calculated and processed.</li><li>Prepare and process payroll reports, such as earnings statements, tax filings, and social security reports, in compliance with local regulations.</li><li>Collect and validate employee data, including new hires, terminations, salary changes, and benefits information, to ensure accurate payroll calculations.</li><li>Assist in the implementation and testing of payroll system upgrades and enhancements.</li><li>Collaborate with cross-functional teams, including Accounting, HR, and Legal, to ensure alignment and compliance with company policies and procedures.</li><li>Works with other areas of accounting to help with special projects, as assigned.</li><li>Address employee payroll inquiries and resolve issues related to compensation, deductions, and tax withholdings.</li></ul>

AR Collections Specialist Robert Half has partnered with a stable manufacturing company on their search for an A/R Collections Specialist with excellent communication skills. In this role you will handle customer payment discrepancies, process cash receipts, place collection calls, track customer credit worthiness, prepare invoices, and perform credit checks. The successful A/R Collections Specialist will also manage credit risk, maintain customer accounts, and assist with billing. If you are looking for a promising A/R role with longevity, this may be for you! Please note that this position is 100% onsite and located in the Lansdale, PA area. What you get to do daily<ul><li>Manage credit and collection functions</li><li>Prepare customer invoices electronically</li><li>Document daily cash receipts</li><li>Review purchase orders</li><li>Analyze, and review customer credit worthiness</li><li>Identify delinquent accounts</li><li>Ensure proper documents and agreements are on file</li><li>Perform payment reconciliations</li><li>Investigate and resolve discrepancies</li><li>Develop and schedule payment plans</li></ul>

AP/AR Accounting Specialist Information technology company seeks a strong detailed AR/AP Accounting Specialist who can handle high-volume AP/AR transactions. In this role, you will assist with financial reporting, tax compliance, updating payroll records, processing vendor invoices, preparing annual tax forms, assisting the front desk as needed, resolving accounting discrepancies, maintaining accounting files, and assisting with the annual audit process. The ideal AR/AP Accounting Specialist for this role should have a not-for-profit background, have a high level of attention to detail, excellent organizational skills, and great time management skills. Major Responsibilities· Process, verify and reconcile incoming invoices· Handle accounts payable and receivable transactions· Generate client invoices· Post incoming payments· Analyze workflow processes· Prepare payment schedules· Ensure bills and payroll are paid timely/accurately· Assist with collecting on past due accounts· Prepare financial reports

Senior Pricing Analyst/Manager Our client, a rapidly growing manufacturer in the food/beverage industry seeks a senior pricing analyst/supervisor to join their dynamic team! The Senior Pricing Analyst is a highly visible key role driving results to the company’s bottom line! This position is a great opportunity for a highly motivated collaborative individual that is looking to help shape the company’s financial success and grow their career! As the senior pricing analyst, you will work closely with the senior finance and sales leadership teams to support, advise, and challenge customer pricing decisions, support and improve the pricing system. Duties of the successful senior pricing analyst will include: Maintain and enhance pricing system to ensure compliance, efficiency, and thoroughly manage pricing team to ensure timely deliverables.Support pricing process for the branded / private label categories ensuring all pricing is aligned to targets.Develop and maintain weekly and monthly pricing lists ensuring appropriate margins. Develop pricing for new and existing products.Leverage the commodity markets ensuring changing market demands are factored into margin targets.Prepare monthly market forecasts leveraging internal and external market analytics.Customer facing support of commodity market data.Support branded promotional activities.Lead two pricing data specialists supporting customer specific price lists, promotional activities, and sales payments to brokers and external customers.

Accounts Receivable Coordinator We are offering an exciting opportunity based in Monmouth County, New Jersey. This role is for an Accounts Receivable Specialist who will be primarily focused on managing and ensuring the efficiency of operations within the Accounts Receivable Department. Responsibilities: • Post charges, credits, returned payments, and payment transfers on owners' accounts to maintain accurate and up-to-date records. • Handle the posting of deposits to the accounting systems to ensure all transactions are accounted for. • Review, research, and respond to emails to address and resolve any discrepancies or inquiries. • Update and maintain owner information in the appropriate systems to keep records current. • Process name changes and address changes in the appropriate systems to ensure all customer data is up-to-date. • Utilize Microsoft Excel for various accounting functions and to manage accounts receivable. • Perform billing functions and track cash activity to ensure all financial transactions are recorded. • Perform other duties as assigned to ensure the smooth running of the department.