3 results for Customer Service Specialist in Philadelphia, PA
Collections Specialist<p>We are seeking a detail-oriented and results-driven Collections Specialist to join our client's team. The Collections Specialist will be responsible for contacting customers to collect outstanding debts, negotiating payment plans, and resolving payment discrepancies. The ideal candidate should have excellent communication and negotiation skills, a strong understanding of collection procedures, and the ability to work efficiently in a fast-paced environment.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Contact customers via phone, email, or mail to pursue payment of outstanding debts.</li><li>Negotiate payment plans and settlements with customers to resolve delinquent accounts.</li><li>Maintain accurate records of customer interactions and collection efforts.</li><li>Investigate and resolve payment discrepancies or disputes in a timely manner.</li><li>Collaborate with other departments, such as Sales and Customer Service, to address customer issues and improve collection processes.</li><li>Monitor accounts receivable aging reports and prioritize collection activities based on account status.</li></ul>Cash Applications Specialist<p>We are offering a long-term contract employment opportunity for a Cash Applications Specialist located in Ambler, Pennsylvania. The selected Cash Applications Specialist will be responsible for reviewing, investigating, and resolving customer payment debit and deduction issues in a dynamic workplace environment. </p><p><br></p><p>Responsibilities:</p><ul><li>Accurately apply cash receipts to customer accounts based on invoices, remittance advice, and other payment documentation.</li><li>Regularly reconcile cash receipts with bank deposits and resolve any discrepancies.</li><li>Communicate with customers to address payment-related inquiries, resolve issues, and provide exceptional service.</li><li>Generate reports on cash application activities, including aging reports, unapplied cash, and outstanding balances.</li><li>Identify opportunities to streamline processes and enhance efficiency within the cash application function.</li></ul>Sales Representative<p>Robert Half is seeking a Sales Representative they will be responsible for generating leads, advancing the sales process, closing new business, and achieving/exceeding monthly and annual quotas. The Sales Representative will actively seek out and engage prospective customers to sell products and services. This role involves identifying customer needs, providing appropriate solutions, and ensuring customer satisfaction.</p><p><br></p><p>Responsibilities:</p><ul><li>Identify potential customers through research, networking, and cold calling.</li><li>Develop and maintain a database of prospective clients.</li><li>Utilize various sales tools and techniques to generate leads.</li><li>Conduct needs assessments for potential clients.</li><li>Deliver compelling sales presentations and demonstrations.</li><li>Prepare and present tailored sales proposals and quotations.</li></ul><p><br></p>
