4 results for Product Support Specialist in Philadelphia, PA

Senior Analyst-Technical Support Job Summary The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications. Primary IT Systems Support Responsibilities • Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented. • Administration knowledge of Windows 10/11, Server 2019 or newer • Ability to write Windows batch, PowerShell or Python scripts. • Administration of Enterprise batch scheduler a strong plus • Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas • Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments. • Perform demonstrations of technology solutions to Staff. • Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues • A+, Security+, Network+, Apple and/or Microsoft certification • Ability to effectively communicate verbally and in writing • General Hardware Support (Desktop/Laptop, Mobile Device) • ServiceNow, ITSM or other major Ticketing System experience a strong plus Qualifications Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities. Education and/or Experience: Minimum of 5 years of previous experience

Senior Pricing Analyst/Manager Our client, a rapidly growing manufacturer in the food/beverage industry seeks a senior pricing analyst/supervisor to join their dynamic team! The Senior Pricing Analyst is a highly visible key role driving results to the company’s bottom line! This position is a great opportunity for a highly motivated collaborative individual that is looking to help shape the company’s financial success and grow their career! As the senior pricing analyst, you will work closely with the senior finance and sales leadership teams to support, advise, and challenge customer pricing decisions, support and improve the pricing system. Duties of the successful senior pricing analyst will include: Maintain and enhance pricing system to ensure compliance, efficiency, and thoroughly manage pricing team to ensure timely deliverables.Support pricing process for the branded / private label categories ensuring all pricing is aligned to targets.Develop and maintain weekly and monthly pricing lists ensuring appropriate margins. Develop pricing for new and existing products.Leverage the commodity markets ensuring changing market demands are factored into margin targets.Prepare monthly market forecasts leveraging internal and external market analytics.Customer facing support of commodity market data.Support branded promotional activities.Lead two pricing data specialists supporting customer specific price lists, promotional activities, and sales payments to brokers and external customers.

Job Information Litigation & Bankruptcy Specialist I - Ma... We are offering a contract opportunity for a Litigation & Bankruptcy Specialist in the manufacturing industry located in Norristown, Pennsylvania. This role is primarily administrative, focusing on the effective management of a portfolio of classified relationships, implementing collection strategies, and overseeing the reduction of non-performing assets. Responsibilities: • Aggressive management of a portfolio of classified relationships • Development and implementation of collection strategies • Reduction of non-performing assets and appropriate recognition of write-offs • Prevention of write-offs wherever possible • Arranging for repossession of equipment in accordance with laws, codes, and internal policies • Review and processing of legal invoices and other related expenses associated with litigation • Reconciliation of agency wires • Monitoring and managing functional inboxes • Providing support on accounts placed with an agency • Completing monthly audits for 3rd party agencies • Adapting to changing priorities and working well with others • Communicating strategies and outcomes effectively • Organizing a vast array of facts and data to provide risk-related recommendations • Managing complex legal, business, and financial structures independently.

ERP Application Support Robert Half is hiring an ERP Application Support Analyst. Hybrid role. 1 day onsite a week Responsibilities:- Tier 2 and 3 tickets- Onboarding/offboarding of users- Troubleshooting hardware issues, - Working on projects for system upgrades- Work with IT Teams and vendors to troubleshoot security/network issues Provide ongoing maintenance, support and development to assigned applications and implement new products.- Troubleshoot, research, and solve technically challenging problems involving integrated systems.- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.- Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.- Create and route required operational and management reporting needs as required by management and regulatory agencies.- Solid understanding of operational / clinical services and information / work flow of assigned areas.- Ability to analyze, diagnose, support and implement process/operational change.- Level 3 support for Application related issues.