3 results for Telecommunications Specialist in Philadelphia, PA
GoLang Developer<p>Robert Half is excited to announce a GoLang Developer with one of our biggest clients in the telecommunications industry!</p><p>Join our dynamic Platform Engineering and Platform Reliability team within the client's organization. We are dedicated to developing cutting-edge tools and platforms that support developers working on xFi, Xfinity Home Security, and Connected Living Automation applications and services. Our team balances responsibilities between creating innovative tools and platform services and providing 24/7 support for these services. Our projects range from building an experimentation platform for feature flagging, to developing a multi-platform API Gateway Service Mesh, and managing an observability platform, among others.</p><p><br></p><p>Role Overview:</p><p>As a Software Engineer DevOps, you will contribute to a team working with advanced technology stacks, impacting and delighting millions of customers. You will be responsible for both the development and operational aspects of the platforms and tools we create.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Partner with technical teams to identify and adopt critical technical capabilities.</li><li>Collaborate with operations teams to integrate and spread technical innovations.</li><li>Produce comprehensive technical documentation and designs.</li><li>Create educational templates for key technical concepts.</li><li>Review code to ensure high standards.</li><li>Support product development teams in technology adoption.</li><li>Develop proof-of-concept systems and conduct technical experiments.</li></ul>ERP Application Support<p>Robert Half is hiring an ERP Application Support Analyst. </p><p>Hybrid role. 1 day onsite a week</p><p><br></p><p>Responsibilities:</p><p>- Tier 2 and 3 tickets</p><p>- Onboarding/offboarding of users</p><p>- Troubleshooting hardware issues, </p><p>- Working on projects for system upgrades</p><p>- Work with IT Teams and vendors to troubleshoot security/network issues </p><p> Provide ongoing maintenance, support and development to assigned applications and implement new products.</p><p>- Troubleshoot, research, and solve technically challenging problems involving integrated systems.</p><p>- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.</p><p>- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.</p><p>- Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.</p><p>- Create and route required operational and management reporting needs as required by management and regulatory agencies.</p><p>- Solid understanding of operational / clinical services and information / work flow of assigned areas.</p><p>- Ability to analyze, diagnose, support and implement process/operational change.</p><p>- Level 3 support for Application related issues.</p><p><br></p>Senior Analyst-Technical SupportJob Summary<br><br>The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications.<br><br>Primary IT Systems Support Responsibilities<br>• Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented.<br>• Administration knowledge of Windows 10/11, Server 2019 or newer<br>• Ability to write Windows batch, PowerShell or Python scripts.<br>• Administration of Enterprise batch scheduler a strong plus<br>• Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas<br>• Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments.<br>• Perform demonstrations of technology solutions to Staff.<br>• Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues<br>• A+, Security+, Network+, Apple and/or Microsoft certification<br>• Ability to effectively communicate verbally and in writing<br>• General Hardware Support (Desktop/Laptop, Mobile Device)<br>• ServiceNow, ITSM or other major Ticketing System experience a strong plus<br>Qualifications<br>Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities.<br>Education and/or Experience:<br>Minimum of 5 years of previous experience
