DispatcherWe are looking to bring on board a meticulous Dispatcher for our operations in Sparks, Nevada. This role involves a blend of administrative tasks and customer service, primarily revolving around effective communication, note-taking, and data entry in MS Excel. It offers a short term contract employment opportunity in the logistics industry, where you will be working in a warehouse setting, ensuring a smooth flow of operations and customer interactions. <br><br>Responsibilities:<br><br>• Handle incoming calls, particularly from drivers on the road, communicating effectively with customers and facilitating rescheduling of home deliveries as needed.<br>• Maintain a detailed record of calls and interactions in Microsoft Excel, ensuring all data is accurately captured and updated.<br>• Work closely with drivers to ensure they are compliant with the system, conducting checks for what they have and what they need.<br>• Collect driver logs from the warehouse, ensuring all data is accurately recorded and organized.<br>• Utilize the IBM AS/400 Management System and Microsoft Office Suites, including Microsoft Outlook, for effective task management and communication.<br>• Apply your skills in the About Time software to manage tasks and time effectively.<br>• Perform billing functions as required, ensuring all customer accounts are up-to-date.<br>• Demonstrate excellent customer service skills, resolving customer inquiries and issues promptly and professionally.<br>• Utilize your strong attention to detail to ensure all administrative tasks are completed accurately and efficiently.<br>• Work in a very clerical nature, handling minimal incoming calls and focusing on administrative and data entry tasks.
