PC TechnicianWe are offering a contract opportunity for a PC Technician located in Tustin, California. The role predominantly involves troubleshooting and repairing technical issues for customers in the Medical Static industry. This position is customer-centric and requires a hands-on approach to hardware and software configurations.<br><br>Responsibilities:<br><br>• Engage with customers via phone to comprehend the scope of their technical problems.<br>• Troubleshoot and repair issues related to software updates, film ware replacements, and electronic boards.<br>• Remotely or in-person, perform repairs based on the nature of the problem.<br>• Conduct Quality Assurance (QA) tests on repaired devices/units to ensure proper functionality.<br>• Document all repair actions and customer interactions in the ERP system.<br>• Utilize skills in Electrical Engineering, Motherboards, Hardware & Software Installation, Hardware Components, Hardware configuration, Software Configuration, Electrical Repairs, and Customer Service to effectively address and resolve technical issues.<br>• Assemble and disassemble electrical devices as part of the troubleshooting process.
