5 results for Customer Service Manager in West Palm Beach, FL

Marketing Manager We are looking for a skilled Marketing Manager to join our team in Boca Raton, Florida. In this role, you will create and implement marketing campaigns, manage marketing events, collaborate with sales and engineering teams, and handle our social media platforms. This position lies within the telecom industry, and will provide you with an exciting opportunity to develop and execute strategic marketing initiatives. Apply today for immediate consideration! Responsibilities: • Plan, design and manage marketing events such as seminars, lunch and learns, and happy hours• Collaborate with Sales Representatives on targeted campaigns to reach new customers• Develop and execute general branding campaigns for our offerings• Communicate with management about marketing initiatives, event metrics, and strategize fresh approaches• Collaborate with Sales and Engineering departments to create materials for products and services• Work with marketing company to produce promotional materials, ensuring consistency with branding efforts• Manage and negotiate with vendors/distributors for marketing funds and organize proof of performance documents• Engage customers through managing our social media platforms, ensuring a consistent and engaging presence• Research appropriate networking groups for Sales Representatives to join and represent our company• Attend conferences, design booth setups and organize large events for 100+ people. Skills: • CRM• Database • Facebook Insights • Google Analytics • Advertisements• Brand Awareness • Budget Processes • Campaign Planning • Customer Service • Corporate Events Please reach out to Andrea Juncadella via LinkedIn

Business Analyst, Sr We are seeking a highly organized and detail-oriented individual to fill the role of a Business Analyst in Juno Beach, Florida. The successful candidate will be responsible for conducting complex operational analyses and leading medium to large project teams. They will also be expected to work closely with other business units on various initiatives and provide mentorship and guidance to lower level analysts. Responsibilities: • Conduct complex operational analyses to support informed decision-making within the business unit. • Lead medium to large project teams in executing business initiatives. • Review and approve findings that will be presented to senior management. • Conduct statistical analyses to support business operations. • Coordinate with other business units on various initiatives. • Provide administration and configuration of key software applications for the department. • Assist business unit customers with support, analysis, and troubleshooting related to the efficient operation of the software products. • Support system upgrade exercises and testing for system supporting ongoing software project initiatives. • Establish and maintain relationships with key internal and external customers. • Mentor and coach lower-level analysts in their roles and responsibilities.

Administrative Assistant We are offering an opportunity for an Administrative Assistant in West Palm Beach, Florida. This role is crucial to the smooth operation of our front-end operations, serving as the first point of contact for our company. The successful candidate will be tasked with managing various administrative tasks, providing excellent customer service, and maintaining a detail-oriented demeanor at all times. Responsibilities:• Serve as the first point of contact, greeting guests and managing the front end.• Offer visitors refreshments and ensure the fridge is well-stocked.• Handle supply management, ensuring all office supplies are adequately stocked.• Demonstrate excellent multitasking abilities and attention to detail in all tasks.• Report to the manager and provide regular updates on office operations.• Answer inbound calls and provide excellent customer service.• Perform data entry tasks and manage email correspondence.• Handle both inbound and outbound calls as required.• Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) for various administrative tasks.• Schedule appointments and manage calendars as necessary.• Provide general administrative assistance as required

Bilingual Receptionist We are offering a contract to hire employment opportunity for a Receptionist role based in Deerfield Beach, Florida, United States. The individual in this function will be the first point of contact for clients and visitors, manage incoming calls, and perform a range of administrative tasks. The role requires proficiency in MS Word and recent experience using Quickbooks. As the Receptionist, you will also assist other administrative staff with overflow work, including data entry and internet research tasks. Responsibilities: • Greet visitors and direct them to the appropriate departments or individuals • Handle incoming calls and route them to the correct personnel • Perform general administrative duties to support day-to-day operations • Assist other administrative staff with overflow work as needed • Conduct internet research tasks to support business operations • Manage data entry tasks ensuring accuracy and efficiency • Process invoices using Quickbooks • Maintain a professional and organized reception area • Provide outstanding customer service • Communicate effectively with team members and senior management.

Bilingual Administrative Assistant We are looking for a detail-oriented Administrative Assistant to join our team in Pompano Beach, Florida. In this role, you will be heavily involved in customer service, administrative tasks, and scheduling duties within the industry. This role offers a contract employment opportunity, where your main responsibilities will include interfacing with homeowners, contractors, and businesses. Responsibilities: • Fielding and managing incoming calls from contractors to confirm order statuses, pricing, and material availability. • Handling customer inquiries and resolving their issues promptly. • Scheduling trucks for material delivery based on customer orders. • Collecting payments and executing orders in a timely and efficient manner. • Assisting customers in person as they come to look at materials. • Sending electronic signatures for documentation as required. • Utilizing MS Office and Sage for various administrative tasks. • Assisting in other administrative duties as required. • Maintaining clear and accurate communication via emails. • Ensuring a smooth and efficient flow of operations within the office.