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IT Support Technician Essential Skills and Experience<br>Experience providing excellent customer service<br>Highly self-motivated and directed with keen attention to detail<br>1+years experience in technical support<br>Be tech savvy and ableto learn new technology quickly<br>Exhibit a strong work ethic and responsible behavior and must maintain the confidentiality of information at all times<br>Curious and solutions focused<br>Solid documentation skills<br>Experience supporting Operating Systems and the O365 Suite<br>Excellent interpersonal skills with both technical and non-technical personnel. <br><br>Good to Have<br>Experience with Autopilot/Intune deployment experience or experience configuring, testing, and deploying machines using Autopilot/Intune or similar tools<br>Knowledge of SCCM, JAMF, or other endpoint management tools<br>Understanding of Active Directory(group policy management, Sites and Services, Users and Groups)<br>Experience with project management, change management, and basic ITIL principles<br>Bachelor's degree in Computer Science or a related field<br>Experience or training in Design Thinking Senior Analyst-Technical Support Job Summary<br><br>The primary responsibility of the support analyst is to offer technical support to computers both remotely and on-site. The areas of work include troubleshooting computer hardware, peripherals and software applications.<br><br>Primary IT Systems Support Responsibilities<br>• Will provide Information Technology (IT) helpdesk tier-2 & 3 support to ensure that all reported IT incidents and requests are effectively and efficiently addressed and documented.<br>• Administration knowledge of Windows 10/11, Server 2019 or newer<br>• Ability to write Windows batch, PowerShell or Python scripts.<br>• Administration of Enterprise batch scheduler a strong plus<br>• Help deploy and maintain infrastructure, including IT resources in faculty and staff offices, general use computer labs, and public areas<br>• Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment, software and technology deployments.<br>• Perform demonstrations of technology solutions to Staff.<br>• Contribute feedback to improve OIT service and support practices, procedures, and user instructional materials to improve the resolution of IT support issues<br>• A+, Security+, Network+, Apple and/or Microsoft certification<br>• Ability to effectively communicate verbally and in writing<br>• General Hardware Support (Desktop/Laptop, Mobile Device)<br>• ServiceNow, ITSM or other major Ticketing System experience a strong plus<br>Qualifications<br>Undergraduate degree. Strong organizational skills with ability to multi-task across all aspects of the company's divisions. Applicants must be competent in prioritizing, working with little supervision and self-motivated with strong communication and interpersonal abilities.<br>Education and/or Experience:<br>Minimum of 5 years of previous experience NOC Engineer We are seeking a NOC Technician to join our team in the healthcare industry, located in San Diego, California. This role offers a short term contract employment opportunity and focuses on managing and administering various network operations including wide-area, local area, and wireless networks. The successful candidate will be responsible for planning, designing, and installing network extensions, monitoring network usage, and troubleshooting various network equipment and software problems.<br><br>Responsibilities:<br>• Administer and manage the operation of wide-area, local area, and wireless networks including the associated hardware, software, and vendors.<br>• Act as an escalation point for other NOC Technicians for any system or network-related incidents.<br>• Plan, design, install, monitor, and administer extensions of the network to accommodate new sites, systems, and equipment.<br>• Monitor and evaluate the usage of Internet and Intranet websites for performance, capacity planning, and security policy compliance.<br>• Troubleshoot physical DELL & HPE servers, SAN/NAS storage appliances, VMware, LAN/WAN/WLAN equipment, Azure SaaS/PaaS, integrations, and software problems.<br>• Understand and interpret error conditions and messages and perform required corrective actions.<br>• Process customer credit applications accurately and efficiently.<br>• Maintain accurate customer credit records.<br>• Monitor customer credit accounts and take appropriate action to collect delinquent payments.<br>• Apply skills in Network Security, Network Design, and WAN - Wide Area Network to ensure the smooth operation of the network. Project Manager/Sr. Consultant We are offering a contract employment opportunity for a Project Manager/Sr. Consultant in New Haven, Connecticut. In this role, you will be responsible for managing and overseeing all aspects of moderately complex technology projects to ensure they are completed within schedule and budget. You will work closely with internal teams, external vendors, and stakeholders to coordinate the delivery and implementation of the Library's Services Platform (LSP) migration.<br><br>Responsibilities:<br><br>• Manage and oversee all aspects of a moderately complex technology project to ensure they are completed on-time and within budget<br>• Have overall responsibility for managing scope, cost, schedule, internal staffing and outside vendors, and contractual deliverables<br>• Prepare reports for upper management regarding the status of the project<br>• Coordinate the delivery and implementation of the Library's Services Platform (LSP) migration, moving from Voyager, the library's current enterprise system, to Alma, the next generation library system<br>• Assist in the creation and maintenance of a project plan<br>• Be responsible for coordinating and facilitating the efforts of all stakeholders involved in the migration process<br>• Establish and maintain multiple project management platforms and facilitate project communication for the library, vendor, and other parties<br>• Estimate, project control, have structured project management methods, excellent communication skills, flexibility, and understanding of data migration, software build, and QA processes<br>• Utilize skills in Atlassian Jira, Cloud Technologies, CRM, Database, EO/IR systems, About Time, AB Testing, Budget Processes, Deliverable, Design Product Manager We are offering an exciting opportunity for a Product Manager in the Health Insurance industry. Located in Somerville, Massachusetts, the successful candidate will be tasked with overseeing the implementation of customer service applications, capturing business requirements, writing user stories, and managing external vendors. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br>• Oversee the implementation of customer service applications, with a focus on knowledge base applications such as CXOne, Dynamics, Panviva.<br>• Capture business requirements accurately to guide the development of new products and enhancements.<br>• Write user stories that accurately reflect requirements and can guide the development team.<br>• Manage day-to-day interactions with external vendors, ensuring deliverables are met on time and within budget.<br>• Develop content for the knowledge base to support our customer service team.<br>• Oversee the integration of technology solutions to house the knowledge base.<br>• Conduct initial training and provide go-live support for the knowledge base solution.<br>• Engage with stakeholders to communicate project status and gather feedback.<br>• Utilize Agile product management principles to deliver products that meet business and customer needs.<br>• Apply your skills in Business Analysis and Requirements Gathering to ensure all products meet the needs of the business and the customers. Software Developer <p>Robert Half is working with a SaaS product company on a search for a fully remote C++/C# Senior Developer to join their growing team.  </p><p>This is an opportunity to be a part of a long-term overhaul of a very successful management software company that has been around for 25 years so that they will be ready for the next 25.  </p><p><br></p> Project Manager/Sr. Consultant <p>An experienced Project Manager/ Sr. Consultant is needed for this position! Join this existing team in the Longwood, Florida area as a Senior Project Manager and you could work with our local client onsite! You will strengthen your candidacy if you can be responsible for managing projects to successful completion, ensuring that projects deliver on time, on budget, and in accordance with standards and guidelines over the entire project. The ideal candidate for this position is able to effectively manage key projects as part of our client's strategic business plan. This job's primary priority is to ensure that changes are delivered to the expectations of stakeholders. Submit an application for this role now! This is a direct employment opportunity.</p><p><br></p><p>How you will make an impact</p><p><br></p><p>- Monitors and schedules projects - as per the Project Roadmap defined by the Business Owner</p><p><br></p><p>- Establishes schedules and milestones, manages project scope and timelines, and inputs from all other teams assigns to that product</p><p><br></p><p>- Work in close collaboration and communicates with developers, technical team members, designers, and stakeholders</p><p><br></p><p>- Manages the daily stand-ups, securing they are timely, brief, and focused</p><p><br></p><p>- Collude with the Product Owner/Product Manager to facilitate creation and maintenance of the Project Roadmap</p><p><br></p><p>- Contributes to manage dependencies among cross-product teams</p><p><br></p><p>- Collaborates with the Product Owner/Product Manager to turn the product roadmap into executable projects</p><p><br></p><p>- Make sure that the functional requirements are met, achievable, and tracked</p><p><br></p><p>- Brings together figures from business analysts, QA leads, and technical leads into recommendations</p><p><br></p><p>- Sets out the RACI matrix for projects in a product line</p><p><br></p><p>- Complies with Product Owner/Product Manager to make certain that the product vision and high-level business objectives are explicit and practical</p><p><br></p><p>- Confirms project with suitable ticket workflows and boards</p><p><br></p><p>- Lead the team focus on the on-time delivery of agreed products</p><p><br></p><p>- Equips detailed reporting to management on milestone completion, project status, and risk assessments</p><p><br></p><p>- Applies as Scrum Master for the developers on the team - ensuring the team is working effectively, leading scrum ceremonies, and clearing obstacles</p><p><br></p><p>- Work in close cooperation with the QA Manager, Product Specialist, Product Owner/Product Manager, and Business Analyst</p><p><br></p><p>- Initiates project planning</p><p><br></p><p>- Manages deployment scheduling in coordination with Product Owner, tech lead and Dev Ops</p><p><br></p><p>- Contributes to identify, classify, and manage risk for functional improvement requests</p><p><br></p><p>- Indexes and executes the sprint planning and grooming meetings and traces ticket assignments</p><p><br></p><p>Please reach out to Casey Stapleton via LinkedIn</p> Network Engineer <p><strong>Job Title: Network Engineer</strong></p><p><br></p><p><strong>Position Overview:</strong></p><p><br></p><p>Robert Half is currently seeking a Network Engineer for a <strong>Direct Hire</strong> opportunity with our client in Appleton, WI. To be considered you must be located in the Appleton area or be willing to relocate. </p><p><br></p><p><strong>No C2C will be considered for this position.</strong></p><p><br></p><p>As Network Engineer, you will be responsible for designing, implementing, maintaining, and managing the company's computer networks and relative security systems. Your responsibilities will also include maintaining the efficient and secure flow of data and communication across all systems within the organization.</p><p><br></p><p><strong>Work Schedule:</strong></p><p><br></p><p>This role is open to a hybrid work schedule after the initial onboarding period. The typical working hours are Monday through Friday, 8am to 5pm.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><p>- Design, configure, and manage all the network infrastructure.</p><p>- Maintain the overall network security, including firewalls and LAN segmentation.</p><p>- Regular monitoring of network health and performance and resolving any potential issues.</p><p>- Regular interaction with vendors regarding system functionality, upgrades, and maintenance.</p><p><br></p> Technical Writer We are in the search for a Technical Writer to join our team in Stow, Massachusetts. This role focuses on managing and controlling product configurations, crafting technically accurate documents, and ensuring robust document control procedures. The successful candidate is expected to collaborate effectively with various teams and resolve discrepancies in product configurations.<br><br>Responsibilities:<br><br>• Manage and control product configurations, keeping track of revisions and ensuring all documentation reflects the latest specifications.<br>• Write clear, concise, and technically accurate documents, including bills of materials (BOMs), assembly drawings, and engineering change orders (ECOs).<br>• Implement and maintain robust document control procedures, ensuring compliance with industry standards and internal best practices.<br>• Collaborate effectively with engineers, manufacturing teams, and other stakeholders to gather and verify critical product information.<br>• Identify and resolve discrepancies in product configurations, proactively minimizing errors and delays.<br>• Utilize various tools and software such as Adobe FrameMaker, Adobe RoboHelp, and Microsoft for documentation and management.<br>• Ensure the accuracy, completeness, and timeliness of all product configuration documentation.<br>• Assist in database management and ensure the deliverable design is in compliance with the industry standards.<br>• Utilize knowledge in EO/IR systems and computer hardware to effectively perform job responsibilities.<br>• Conduct AB Testing to verify the accuracy and reliability of the product configurations. Helpdesk Support: IV (Lead)- <p> The HelpDesk Technician will be assigned to provide Services to Help Desk at Banco Santander International with skills and activities that include but are not limited to: </p><p><br></p><p> 1: Install configure and provide ongoing support for desktop computers Laptops iPhones iPads Printers peripherals and software. </p><p> 2: Ensure that desktop computer are networked and interconnect with Active Directory File/Print servers Internet Access etc. </p><p> 3: User information Backup and recovery </p><p> 4: Perform ticket documentation using the Platform of Service Now Follow-Up and closure for all User-HelpDesk interactions. </p><p> 5: Diagnostics and support for telephone systems. </p><p> 6: Support MS Office 365 Microsoft Intune in order to manage the Mobile Devices iPhone and iPads. </p><p> 7: Support and assist remote users connecting using the new VPN connections. </p><p><br></p><p><br></p> IS Technical Specialist: III (Senior) We are seeking a Project Coordinator based in Columbus, Ohio, to join our team in the telecom industry. This role focuses on the maintenance of specific applications or functions of those applications within the Collections/Recovery area. As a Project Coordinator, you will be the first line of defense for system outages and work closely with IT teams to resolve issues related to system issues and/or prepare for events affecting the systems. <br><br>Responsibilities:<br>• Ensure systems are running and troubleshoot issues as necessary<br>• Have a working knowledge of applications and batch processes<br>• Act as the primary resource for any infrastructure/regulatory/audit related projects<br>• Conduct User Access Reviews understanding user roles access and entitlements<br>• Understand and execute privileged access management and rotating passwords<br>• Maintain the CMBD entries for applications<br>• Participate in Disaster Recovery and Business Continuity planning<br>• Carry out certification renewal and maintenance tasks<br>• Understand and mitigate security incidents<br>• Maintain Team on-call schedule and updates to Service Now<br>• Attend mandatory daily/weekly meetings for system outages and incident management. Help Desk Analyst We are seeking a Help Desk Analyst to join our team in the healthcare industry located in MILFORD, Connecticut. The primary function of this role is to provide direction for external IT managed services, ensure standard practices are met and followed, troubleshoot technology issues, assist with employee onboarding and offboarding, and oversee major IT projects. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br><br>• Directing and coordinating activities of external IT managed services provider team members.<br><br>• Keeping upper management updated on weekly status, potential roadblocks and risks that may impact business processes.<br><br>• Obtaining and reviewing system audits to ensure adherence to standard practices.<br><br>• Troubleshooting technology issues and providing tier 3 level support, stepping in for tier 1 or 2 support as needed.<br><br>• Assisting with the onboarding and offboarding processes for employees.<br><br>• Conducting regular checks on network and data security, collaborating with external vendors for review and monitoring.<br><br>• Identifying opportunities for software and system improvement, updates, and patches.<br><br>• Reviewing current IT policy and best practice guides for the organization in cooperation with Management and external vendor.<br><br>• Overseeing and determining timeframes for major IT projects including system updates, upgrades, migrations, and outages, working with external vendors to ensure successful implementation.<br><br>Skills:<br><br>• Proficiency in Nortel and PBX - PABX systems.<br>• Knowledge of PC Desktop - Workstation setup and maintenance.<br>• Proficiency in PC Hardware and general PC Skills. Cyber Security Engineer We are seeking a Cyber Security Engineer to join our team based in New York. This role offers a contract to hire employment opportunity in the realm of information technology and cybersecurity. The ideal candidate will be responsible for securing our systems and networks, actively protecting sensitive data from cyber threats. <br><br>Responsibilities:<br><br>• Implementing and maintaining cybersecurity measures to protect both on-premises and cloud computing systems.<br>• Utilizing in-depth knowledge of networking protocols, firewalls, and switches, with a focus on Fortinet systems.<br>• Gaining hands-on experience with Endpoint Detection and Response (EDR) solutions.<br>• Applying strong understanding and experience in utilizing Security Information and Event Management (SIEM) tools.<br>• Working extensively with Windows Server 2019-2022 and Linux operating systems.<br>• Continually updating industry certifications, such as Fortinet, CompTIA, and Cloud Security. <br>• Monitoring and mitigating potential security risks by staying updated with the latest cybersecurity trends and hacker tactics.<br>• Collaborating with the IT team to ensure the company's cybersecurity policies are adhered to.<br>• Conducting regular system tests to ensure the effectiveness of security measures.<br>• Providing technical support and guidance on security issues to other team members. Cloud Security Engineer <p>• A senior-level engineer that has strong expertise in the Microsoft 365 ecosystem, and understands the interplay between modern work, security, and the design and configurations associated with a strong zero trust posture. </p><p><br></p> Project Manager/Sr. Consultant <p>We are in search of a dedicated Program Manager to join our team in Boston, Massachusetts. This role involves managing and overseeing the complete transformation of our Identity and Access Management (IAM) systems. You will be responsible for the successful delivery of this project, aligning it with business goals and compliance requirements. This role offers a long contract employment opportunity.</p><p><br></p><p>Responsibilities:</p><p>• Leading the IAM Transformation Program and ensuring alignment with organizational goals and regulatory requirements</p><p>• Managing the replacement of legacy IAM tools and overseeing the transition to advanced systems such as CyberArk & Hashicorp</p><p>• Collaborating with cross-functional teams, including IT, security, compliance, and business units, to drive project success</p><p>• Developing, maintaining, and managing detailed project plans, timelines, and budgets</p><p>• Identifying and mitigating risks to ensure project milestones are met on time and within scope</p><p>• Regularly updating senior leadership and stakeholders, ensuring transparency and accountability</p><p>• Fostering a culture of continuous improvement and innovation within the program team</p> Full Stack Developer (React) <p>As an Automation Engineer, you will be responsible for designing, developing, and implementing automated solutions to streamline processes, improve efficiency, and enhance productivity across various systems and applications. Your primary focus will be on leveraging cutting-edge technologies and programming languages to automate repetitive tasks, test scenarios, and data processing operations.</p><p><br></p><p>Key responsibilities include:</p><ul><li>Analyzing business requirements and identifying opportunities for process automation</li><li>Developing robust and scalable automation frameworks using Python, JavaScript, and other relevant technologies</li><li>Implementing test automation solutions for continuous integration and delivery pipelines</li><li>Collaborating with cross-functional teams to understand and automate complex workflows</li><li>Documenting automation scripts, tools, and processes for future maintenance and knowledge sharing</li><li>Continuously improving and optimizing existing automation solutions to enhance performance and reliability</li><li>Staying up-to-date with emerging automation trends, tools, and best practices</li></ul><p><br></p> IAM Analyst: IV (Lead) We are offering an exciting opportunity for an Applications Architect based in Columbus, Ohio. This role is focused on the delivery and implementation of Identity and Access Management (IAM) and Customer Identity and Access Management (CIAM) technologies. This is a contract role that requires a high level of collaboration with various teams and departments to ensure seamless integration of CIAM products with existing systems and applications.<br><br>Responsibilities:<br>• Ensure the design of Identity and Access Management Identity Federation/SSO services comply with security and privacy standards and other industry practices.<br>• Deliver IAM and CIAM program strategy roadmap objectives and key milestones to provide business value.<br>• Consult with IAM architects, Enterprise Architects, and Application Architects to refine work needed to implement technologies.<br>• Assist business units when implementing Single Sign-On, Multifactor Authentication, or enabling authentication policies for new systems.<br>• Collaborate with IT and development teams to integrate CIAM products with existing systems and applications.<br>• Manage vendor relationships and evaluate potential new vendors and technologies.<br>• Provide leadership and guidance to a team of CIAM engineers.<br>• Foster a culture of continuous learning, skill development, and collaboration within the CIAM team.<br>• Lead the response to CIAM-related security incidents and implement necessary corrective actions.<br><br>Skills required include: <br>• Strong communication and reporting skills<br>• Proficiency in Microsoft Excel<br>• Understanding of security policies and regulations<br>• Experience with vendors and implementing new practices<br>• Knowledge of JavaScript, SQL, Active Directory, Python, Oracle<br>• Familiarity with Agile methodologies<br>• Knowledge of law regulations, compliance functions, and risk management<br>• Experience with cloud technologies and integration. Systems Support Specialist We are seeking a Systems Administrator based in Metairie, Louisiana. This role focuses on offering comprehensive IT support and solutions within our team. The successful candidate will be responsible for Azure Active Directory, Microsoft 365 administration, assigning conditional access, and network troubleshooting.<br><br>Responsibilities:<br><br>• Administer, support, and troubleshoot Microsoft 365 and Azure Active Directory.<br>• Assign conditional access and other permissions based on user requirements and security protocols.<br>• Conduct basic network troubleshooting to ensure optimal performance and connectivity.<br>• Collaborate with the IT team to identify and implement IT solutions.<br>• Maintain accurate records of IT system updates, issues, and resolutions.<br>• Proactively monitor IT systems to identify potential issues and fix them before they escalate.<br>• Provide technical support and guidance to users, explaining complex IT issues in an understandable manner.<br>• Stay updated with the latest industry trends and emerging technologies to ensure the organization's IT systems remain current and effective.<br>• Coordinate with various teams and departments to understand their IT requirements and work towards fulfilling them.<br>• Implement and manage system updates and upgrades as required. ERP Application Support <p>Robert Half is hiring an ERP Application Support Analyst. </p><p>Hybrid role. 1 day onsite a week</p><p><br></p><p>Responsibilities:</p><p>- Tier 2 and 3 tickets</p><p>- Onboarding/offboarding of users</p><p>- Troubleshooting hardware issues, </p><p>- Working on projects for system upgrades</p><p>- Work with IT Teams and vendors to troubleshoot security/network issues </p><p> Provide ongoing maintenance, support and development to assigned applications and implement new products.</p><p>- Troubleshoot, research, and solve technically challenging problems involving integrated systems.</p><p>- Test and verify software releases, upgrades and any changes prior to the promotion of code to the production environment.</p><p>- Generate and update appropriate documentation as per policy and procedure. Including requirements, specifications, change control, end user documentation.</p><p>- Provide education and training for application end user community – keeping them informed of new release feature/functionality, changes/revisions that impact the operation.</p><p>- Create and route required operational and management reporting needs as required by management and regulatory agencies.</p><p>- Solid understanding of operational / clinical services and information / work flow of assigned areas.</p><p>- Ability to analyze, diagnose, support and implement process/operational change.</p><p>- Level 3 support for Application related issues.</p><p><br></p> Help Desk Analyst I <p>Robert Half is searching for a Help Desk Technician to support a non-profit company, based in Seattle, Washington. In this role, you will be primarily responsible for handling tier I tasks, including creating users, imaging, new user setup, and password resets. This position is a 2 month contract with potential to extend that is 100% Onsite. </p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><ul><li>Create and set up new user accounts, ensuring that all necessary permissions and access rights are appropriately assigned.</li><li>Perform imaging tasks as needed, including installing and configuring operating systems and essential software on new or existing hardware.</li><li>Promptly and securely reset user passwords to maintain security and accessibility.</li><li>Assist in the implementation of the ERP system, including setup, troubleshooting, and user training.</li><li>Maintain comprehensive documentation for all tasks performed, ensuring that records are up-to-date and easily accessible for future reference.</li><li>Utilize Citrix Technologies, Database systems, and EO/IR (Electro-Optical/Infrared) systems effectively to support organizational needs.</li><li>Use Lotus Notes, Microsoft tools (such as Office Suite), and Active Directory daily to manage user accounts, communications, and system settings.</li><li>Maintain and manage computer hardware configurations, ensuring all equipment is functioning correctly and is up-to-date with the latest updates and patches.</li><li>Provide deskside support, assisting users with hardware and software issues, and handling desktop hardware setup, troubleshooting, and repair as needed.</li></ul> Systems Engineer <p>*Email brendan.steele@rht(.com) for consideration*</p><p><br></p><p>Robert Half (Technology Solutions) is searching for a Systems Engineer / Network Engineer with experience in Azure, M365, Intune, and Windows. If this sounds like your background, then this Systems Engineer / Network Engineer role is for you. For this opportunity, you will work near the Irvine, CA area.</p><p><br></p><p><strong>Position</strong>: Systems Engineer</p><p><strong>Hours/Duration</strong>: 40 hrs/wk, M-F, CTH or FTE</p><p><strong>Top Skills</strong>: Azure, M365, Intune, Windows</p><p><strong>Onsite/Remote</strong>: <em>2 Days/Week Onsite</em></p><p><strong>Company: </strong>BioTech</p><p><br></p><p>We are looking to present candidates immediately and this Systems Engineer / Network Engineer position will not be open long. You can apply for this position today by sending your resume to Brendan.Steele@rht(.com) or texting me at (310) 905-6878 (email text-line). You can also connect with me on LinkedIn at (linkedin/in/brendan-steele-177770101/).</p><p><br></p> PC Technician We are offering a contract opportunity for a PC Technician located in Tustin, California. The role predominantly involves troubleshooting and repairing technical issues for customers in the Medical Static industry. This position is customer-centric and requires a hands-on approach to hardware and software configurations.<br><br>Responsibilities:<br><br>• Engage with customers via phone to comprehend the scope of their technical problems.<br>• Troubleshoot and repair issues related to software updates, film ware replacements, and electronic boards.<br>• Remotely or in-person, perform repairs based on the nature of the problem.<br>• Conduct Quality Assurance (QA) tests on repaired devices/units to ensure proper functionality.<br>• Document all repair actions and customer interactions in the ERP system.<br>• Utilize skills in Electrical Engineering, Motherboards, Hardware & Software Installation, Hardware Components, Hardware configuration, Software Configuration, Electrical Repairs, and Customer Service to effectively address and resolve technical issues.<br>• Assemble and disassemble electrical devices as part of the troubleshooting process. Software Engineer <p>Automation QS05_fo65 US_en</p><p>Ongoing Opportunity where Emp Type = Temp to Perm & Remote = No</p><p>A job description or JD is a written narrative that describes the general tasks, or other related duties, and responsibilities of a position</p> Designer Engineer - CAE - Computer Aided Engineering <p>Are you the type of person who is hands-on and likes to influence the design of welded structures, engine systems and hydraulic equipment of construction and agricultural equipment? <strong>In this role you will research, analyze, design, build, and test new equipment.</strong></p><p> </p><p><strong><u>Required Skills:</u></strong></p><p>·      Strong Knowledge in the FEA, hydraulics, electronics, engine systems, statistics, strength of materials, durability, and serviceability of products. Finite Element Analysis (FEA) is a computer-aided engineering (CAE) tool used to analyze how a design reacts under real-world conditions. Useful in structural, vibration, and thermal analysis, FEA has been widely implemented by automotive companies.</p><p>·      Ability to analyze data and develop CAD models to optimize design opportunities.</p><p>·      Ability to Use SolidWorks, PDMWorks, ECN tools and other design tools to produce prototype parts. </p><p> </p><p><strong><u>What You’ll Do:</u></strong></p><ul><li>Utilize engineering principals and industry knowledge to analyze data and/or develop CAD models to optimize design opportunities and possess FEA skills. </li><li>Apply technical knowledge and engineering principles to invent, design, document, build and test new solutions for assigned industry using CAD tools. </li><li>Use SolidWorks, PDMWorks, ECN tools and other design tools to produce prototype parts. </li><li>Work in a team environment and assist team members to ensure the team and team members meet their goals. </li><li>Competent at coordinating, executing, and reviewing results from machine testing to ensure designs meet performance and reliability criteria. </li><li>Build and grow relationships with stakeholders and cross-functional partners to successfully execute on projects and possess sound knowledge of the Vermeer engineering functions. </li></ul><p><br></p> Systems Engineer We are inviting applications for the role of Systems Engineer in the Real Estate industry, based in Phoenix, Arizona. The successful candidate will be tasked with ensuring the smooth operation of our systems, including email, Windows server, and Azure Cloud. This position is essential to maintaining our organization's technological framework, and we are looking for someone who is communicative and efficient.<br><br>Responsibilities:<br><br>• Ensure the effective operation of the 365-email system, ensuring smooth communication within the organization.<br>• Oversee the Windows server in our fully Microsoft shop, guaranteeing the seamless running of our internal systems.<br>• Manage and maintain Hyper-V systems.<br>• Oversee the operation and maintenance of firewalls, including SonicWALL, FortiGate, and Meraki.<br>• Act as a key communicator within the team, ensuring tasks are completed in a timely manner.<br>• Manage our Azure Cloud Entra-ID system, ensuring optimal performance and security.<br>• Utilize a range of skills including Cisco Technologies, Citrix Technologies, Database, Dell Technologies, and EO/IR systems.<br>• Conduct AB Testing to ensure all systems are functioning at their best.<br>• Maintain our Active Directory, ensuring all user data is up-to-date and secure.<br>• Oversee Backup Technologies, ensuring data is safely stored and can be easily retrieved.<br>• Handle Computer Hardware and Configuration Management, ensuring all systems are working together effectively.<br>• Manage the company's use of Microsoft Azure, ensuring this resource is utilized effectively and securely.
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