37 results for Customer Experience Marketing Manager

Director of Marketing We are on the lookout for a strategic and innovative Director of Marketing to join us in the Hi Tech Engineering industry based in Minneapolis, Minnesota. In this role, you will be charged with the responsibility of leading the development and execution of long-term digital marketing strategies. Your expertise in digital technologies and marketing will play a crucial role in driving all digital marketing efforts to fulfill our business objectives. Responsibilities: • Construct and implement a comprehensive digital marketing roadmap • Lead and manage a team of Digital Marketing Managers and Specialists • Oversee all digital marketing channels including SEO, SEM, Social Media to optimize channel performance • Collaborate with Product Marketing to improve digital marketing strategies & channels to achieve marketing and campaign objectives • Establish digital marketing KPIs and monitor team performance to ensure digital marketing campaign and organizational objectives are met • Review and provide online content optimization suggestions, considering SEO and Google Analytics • Inspire and motivate the digital marketing team to achieve goals • Conduct research on competition, investigate benchmarks and provide suggestions for improvement • Stay abreast with the latest digital technology and best practices • Communicate regularly with all relevant stakeholders including Marketing & IT teams to ensure alignment of digital marketing efforts • Plan and manage budget across all digital marketing channels • Monitor performance across all digital marketing channels and propose optimization initiatives to maximize ROI • Keep up-to-date with google algorithm changes, developing strategies and coordinating across teams and functions to drive SEO & SEM results • Constantly strive to discover and adopt emerging technologies, digital innovations, and new platforms and systems to optimize organizational productivity and effectiveness.

Administrative Assistant We are in search of an Administrative Assistant to join our clients team in St. Louis Park, Minnesota. This role is essential to supporting the project managers in the realm of sustainable real estate development and consulting. The Administrative Assistant will be responsible for a wide range of duties, including maintaining online systems, assisting with project documentation, and coordinating events. This role is located in a shared office space and provides a unique opportunity to contribute to a green and sustainable future. This is a contract-to-hire opportunity! Responsibilities:• Collecting and sorting mail as part of daily tasks• Cleaning up online folder systems and maintaining their organization• Assisting with the creation and maintenance of templates• Updating case studies and project experiences• Tracking documents and creating lists of missing items for follow up• Assisting in the maintenance of the online CRM system• Tracking and maintaining insurance policies, including reaching out to brokers for proposals• Assisting with communication and helping the team stay on task• Tracking employee licensing requirements and helping to schedule education sessions• Coordinating year-end party and other quarterly and monthly events• Assisting with marketing tasks, including social media posts and website maintenance if interested and capable - not a requirement, but an option if you are interested • Performing data entry tasks and maintaining proficiency in Microsoft Suite• Answering inbound calls and managing email correspondence• Maintaining a proactive and self-motivated approach to work

Digital Product Manager We are on the hunt for a Digital Product Manager in the Management Consultancy industry based in Temecula, California. The successful candidate will be an integral part of our team, shaping and delivering innovative digital products and solutions that drive business success. This role is pivotal to our Products & Delivery Team, requiring a customer-first mindset, strong collaborative skills, and the ability to identify opportunities and develop digital products and solutions. Responsibilities: • Shape the product strategy, vision, and roadmap to align with organizational goals and customer needs. • Collaborate with other teams within the organization to ensure successful product development and launch. • Develop written content, such as playbooks, white papers, and checklists, to assist clients with their most pressing challenges. • Optimize content and products for use within the company’s website, community, and learning platforms. • Identify customers’ needs and recommend new products and research to address gaps in the company’s current content. • Maintain continuous knowledge and status on content and topics relevant to company culture and client deliverables. • Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing. • Regularly partner with cross-functional teams to ensure alignment on feature development and prioritization. • Monitor and evaluate product performance to facilitate continuous iteration and improvement.

Compliance Officer Robert Half Legal is partnering with an alternative investment management firm headquartered in Chicago who's looking to hire a Compliance Officer with at least 3-6+ years of experience to join their team. The ideal candidate will have experience in a compliance or regulatory role, with experience in asset management and previous employment with a financial regulator or previous oversight of a compliance program within a substantial regulated investment adviser. Responsibilities of the position are below. This position is paynig between $180-250K+ base salary plus a strong bonus target of 50%, full benefits, and this position will be working on a hybrid WFH schedule. Compliance Officer Responsibilities: <ul><li>Develop and manage the Firm’s compliance program, and promote and maintain the Firm’s culture of compliance </li><li>Identify and mitigate conflicts of interest, including adopting and implementing policies around principal transactions and cross trades </li><li>Perform internal audit related functions and manage regulatory audit processes when applicable </li><li>Interact with third party service providers on compliance-related issues</li><li>Interact with personnel on issues related to Code of Ethics, such as pre-clearance of personal trades, gift and entertainment requests, and questions regarding the SEC and/or compliance manual </li><li>Document and monitor investigations of breaches or alleged breaches of regulations and/or company compliance policies, standards or procedures, and facilitate the resolution of breaches </li><li>Perform KYC and AML analysis and assist the deal teams in preparing due diligence reports </li><li>Assist with the retention, organization and retrieval of transaction data in the Firm’s compliance monitoring system, including with respect to compliance testing </li><li>Design and oversee client on-boarding procedures</li><li>Coordinate and support a global marketing effort for private funds and IMAs </li><li>Support the launching of client accounts by analyzing investment advisory contracts and investment guidelines, coding automated compliance tests into a CRM and coordinating with members of the investment teams </li><li>Assist in the review of marketing materials to ensure compliance with the relevant regulatory requirements as well as internal standards </li><li>Mange the process and consult with outside counsel and compliance consultants as directed on regulatory questions, filings and related matters, including Form ADV, Reg D, Form PF, FINRA filings, blue sky state filings, etc.</li></ul> For immediate consideration, please email your resume directly to Justin Rambert, AVP - Permanent Placement at justin . rambert @ robert half com

Director software implementation We are offering an opportunity for a Director role within the Paper/Packaging industry based in Fort Washington, Pennsylvania. This role involves leading the daily operations of our detail oriented Services organization, with a focus on improving processes and systems, managing team performance, and overseeing financial and performance reporting. You will also be expected to collaborate with different departments within the company. Responsibilities: • Lead the daily operations of the detail oriented Services organization, including implementing improved processes and systems • Act as an escalation point for detail oriented Services team members and our customers • Oversee the execution of detail oriented Services and Customer Operations strategies • Collaborate with external organizations to supplement our delivery capabilities • Work closely with other company leaders and departments to operate the detail oriented Services organization effectively and profitably • Represent detail oriented Services as an organizational leader in collaboration with other parts of the organization including Sales, Marketing, Finance, Product Management, Development, and HR • Manage and develop the detail oriented Services project managers and managers, which includes but is not limited to performance management, recruitment, retention, and overall leadership responsibilities for the team • Mentor and support managers in their efforts to effectively lead their teams • Possess strong interpersonal and negotiation skills, with a high degree of self-motivation, ability to work independently and make sound and effective decisions that may impact project execution, financial results, and customer relationships • Maintain a high proficiency level in computer skills including Microsoft Word, PowerPoint, Excel, and Project • Display excellent organization, time management, and presentation skills.

Regional Property Manager Robert Half is currently working with a client seeking a Regional Property Manager. A regional property manager is responsible for overseeing the operations and management of multiple properties within a specific geographic region. This position we are looking to fill also includes a bonus. Responsibilities:<ul><li>Supervising the day-to-day operations of all properties within the region, including maintenance, repairs, and tenant relations.</li><li>Handling tenant inquiries, concerns, and disputes. Ensuring tenant satisfaction and addressing any issues promptly and effectively.</li><li>Working to maximize occupancy rates across all properties by overseeing leasing efforts, marketing vacant units, and implementing strategies to attract and retain tenants.</li><li>Developing and managing property budgets, monitoring expenses, and ensuring that each property operates within budgetary guidelines. Analyzing financial reports and implementing cost-saving measures when necessary.</li></ul>

Client Services Representative We have a great opportunity for a Series 7 Client Services Representative based in Parsippany, New Jersey. The role primarily involves providing support to clients and coordinating operational activities. The successful applicant will be tasked with using financial planning, retirement, and investment software and preparing materials for client meetings. Additionally, they will also be required to provide office support, manage client and prospect contacts, and assist in marketing efforts. Responsibilities:• Utilize financial planning, retirement, and investment software to prepare for client meetings• Prepare client packets including creating agendas, reviewing materials, illustrations, and reports• Provide office support which includes answering telephones, assisting visitors, and resolving or referring problems or inquiries• Schedule and coordinate meetings, events, interviews, and appointments• Navigate CRM to maintain accurate and complete documentation of all client and prospect contacts• Assist in and attend client event programs/seminars and other marketing efforts• Establish, maintain, and update files, databases, records, and/or other documents• Transcribe and prepare correspondence, agendas, and documents• Stay up-to-date with modern office management methods and techniques• Operate standard office equipment and use required software applications• Sort, screen, and distribute mail• Perform other duties and responsibilities as assigned• Maintain Website and Social Media. Skills:• Proficient in Microsoft Excel, Microsoft Office Suites, Microsoft Outlook• Strong client relations and communication skills• Ability to handle complaints and provide solutions in the financial services industry.

Sales Representative Robert Half is seeking a Sales Representative they will be responsible for generating leads, advancing the sales process, closing new business, and achieving/exceeding monthly and annual quotas. The Sales Representative will actively seek out and engage prospective customers to sell products and services. This role involves identifying customer needs, providing appropriate solutions, and ensuring customer satisfaction. Responsibilities:<ul><li>Identify potential customers through research, networking, and cold calling.</li><li>Develop and maintain a database of prospective clients.</li><li>Utilize various sales tools and techniques to generate leads.</li><li>Conduct needs assessments for potential clients.</li><li>Deliver compelling sales presentations and demonstrations.</li><li>Prepare and present tailored sales proposals and quotations.</li></ul>

Product Sourcing Specialist Robert Half is recruiting for an exciting supply chain support role with a growing organization in Rockville, MD! As the Product Sourcing Specialist, you will play a crucial role in identifying, evaluating, and procuring biotechnology products from suppliers and manufacturers. You will work closely with internal stakeholders to understand product requirements, negotiate contracts, and ensure timely delivery of goods. The ideal candidate will have strong sourcing and negotiation skills, a solid understanding of biotechnology products, and a passion for driving value and innovation. Key Responsibilities:<ol><li>Supplier Identification: Identify and evaluate potential suppliers and manufacturers of biotechnology products based on product specifications, quality standards, and pricing considerations. Build and maintain a database of approved suppliers.</li><li>Negotiation: Negotiate contracts, pricing terms, and delivery schedules with suppliers to secure favorable terms and ensure cost-effectiveness. Collaborate with internal stakeholders, including purchasing managers and scientists, to align sourcing strategies with organizational goals.</li><li>Product Sourcing: Source a wide range of biotechnology products, including reagents, consumables, equipment, and specialized materials, to meet the needs of our customers. Ensure compliance with regulatory requirements and industry standards.</li><li>Supplier Relationship Management: Build and maintain strong relationships with suppliers and manufacturers, acting as the primary point of contact for vendor inquiries, issues, and escalations. Monitor supplier performance and address any issues or concerns promptly.</li><li>Market Research: Stay informed about market trends, industry developments, and emerging technologies in the biotechnology sector. Conduct market research and analysis to identify new products, suppliers, and opportunities for innovation.</li><li>Risk Management: Assess and mitigate risks associated with sourcing activities, including supply chain disruptions, quality issues, and regulatory compliance. Develop contingency plans and alternative sourcing strategies as needed.</li><li>Contract Management: Manage supplier contracts and agreements, ensuring compliance with terms and conditions, pricing agreements, and service level agreements. Monitor contract expiration dates and initiate contract renewals or renegotiations as necessary.</li><li>Cross-functional Collaboration: Collaborate with cross-functional teams, including sales, marketing, operations, and quality assurance, to support product launches, promotions, and other business initiatives. Communicate effectively with internal stakeholders to ensure alignment and coordination of sourcing activities.</li></ol>

Data Reporting Analyst We are in search of a meticulous Data Reporting Analyst to be a part of our client's team, based in Fort Worth, Texas. The role will involve analyzing substantial datasets to provide valuable insights that will help shape our business decisions and strategies. The successful candidate will work closely with various teams to comprehend their data requirements and develop robust data models and visualizations to support our business objectives. Responsibilities:• Design, construct, and maintain data models to support multiple business functions• Ensure data integrity and consistency across various data sources• Develop and implement data collection systems and strategies that optimize statistical efficiency and data quality• Create and manage interactive dashboards and reports using tools such as Tableau, Power BI, or similar• Present intricate data and analysis in a clear and concise manner to stakeholders at all levels• Develop and maintain a library of standard visualizations and templates• Utilize statistical techniques and software to perform data forecasting and predictive analysis• Develop and validate forecasting models to predict future trends and performance metrics• Monitor and report on the accuracy and effectiveness of forecasting models• Analyze large datasets to identify trends, patterns, and anomalies• Prepare and deliver regular reports and presentations on key metrics and findings• Collaborate with business stakeholders to understand their needs and provide insights to support decision-making• Work closely with IT, engineering, marketing, finance, and other teams to understand data requirements and deliver solutions• Provide training and support to team members on data tools and best practices• Contribute to the development and implementation of data governance and data management policies.

Performance Marketer We are seeking a Paid Social Specialist based in Minneapolis, Minnesota, 55402, United States. This role involves working in a fast-paced agency environment, focusing on performance-driven social campaigns for a diverse clientele. You will have the opportunity to engage with clients and utilize your skills in various social media platforms and analytics tools. This role offers a short term contract employment opportunity. Responsibilities: • Develop and manage performance driven social campaigns across multiple platforms• Utilize tools such as Facebook Insights, Google+, Google Analytics, Hootsuite, and Instagram to optimize campaigns• Engage with clients to understand their needs and tailor campaigns accordingly• Track and analyze campaign results using appropriate analytics tools and provide performance marketing insights• Collaborate with the team on campaign planning and execution• Contribute to blogging efforts to increase brand awareness• Manage paid social strategies and develop new ones based on analytics• Oversee social media advertising efforts to ensure alignment with overall campaign goals• Stay updated with latest trends in social media campaigns and performance marketing• Generate reports on campaign performance and provide recommendations for improvements.

Investor Relations Analyst We are offering an exciting opportunity for a Investor Relations Analyst in the Professional Services industry, based in Houston, Texas. In this role, you will be responsible for developing and maintaining an active dialogue with key internal finance and business leaders, contributing to the creation of earnings press releases, presentations, and conference calls, and providing support for shareholder outreach and relationship management efforts. Responsibilities:<ul><li>Financial Analysis: Analyze financial statements, market trends, and competitor performance to provide insights for investor communications.</li><li>Communication: Assist in the preparation of quarterly earnings releases, investor presentations, and other materials for investor meetings and conferences.</li><li>Shareholder Engagement: Respond to inquiries from shareholders, analysts, and potential investors, providing accurate and timely information.</li><li>Market Intelligence: Monitor industry news, analyst reports, and regulatory developments to assess their impact on the company and its investors.</li><li>Investor Outreach: Coordinate investor meetings, roadshows, and conferences, facilitating interactions between company executives and investors.</li><li>Data Management: Maintain investor databases, track shareholder ownership, and prepare reports on shareholder activity.</li><li>Corporate Governance: Assist in the preparation of proxy statements, annual reports, and other regulatory filings related to corporate governance.</li></ul>For immediate consideration, contact Mark, [email protected]