Customer Care Representative<p>Homebuilding client is in need of a contract to permanent customer care representative. This job is located in Mountain House, CA.</p><p><br></p><p>Duties Include:</p><p>-Pre-walk homesites to provide punch list for construction for delivery of home to customer; provide quality control of finished product.</p><p>-Conduct homeowner walk-throughs, acquainting homeowner with operation of appliances, heating/cooling systems, maintenance of home, etc.</p><p>-Coordinate with the Construction Department staff and contractors in the completion of walk-through repairs within five (5) days.</p><p>-Schedule and supervise subcontractor repairs in homes after delivery to homeowner.</p><p>-Schedule inspections with homeowners, assess routine warranty claims and follow through to completion all service requests within seven (7) days.</p><p>-Provide accurate and timely information to Customer Care Manager on progress and scopes of work.</p><p>-Maintain positive homeowner relations, provide homeowner with knowledgeable, timely and professional service.</p><p>-Evaluate subcontractor and product performance. Provide ongoing information to Customer Service Manager as it relates to quality of workmanship and materials.</p><p>-Participate in emergency on call rotation service schedule.</p><p>-Work with Customer Service Manager on special projects as needed.</p><p>-Participate and attend department meetings.</p><p>-Keep accurate service request logs and documentation of all work performed.</p><p>-Perform all other duties as assigned.</p><p><br></p><p>Top Requirements for the Customer Care Representative:</p><p>-Excellent communication skills, verbal and written</p><p>-Strong organizational and interpersonal skills</p><p>-Must be able to deal effectively with confrontational situations and maintain objectivity in public relations.</p><p>-Detail oriented, works well under pressure, capable of handling multiple tasks with simultaneous deadlines.</p><p><br></p><p><br></p><p>This job is 100% onsite and hours are M-F 7am-4pm.</p><p><br></p><p><br></p><p>If you are interested in this customer care representative position, please submit your resume right away for consideration!</p>Client Service CoordinatorWe are looking for a Client Services Associate. The Client Services Associate will work directly with a primary financial advisor in all aspects of client service including taking client calls, communication with corporate office on client issues, workflow coordination regarding appointment materials needed, appointment follow-up and processing of transactions and forms and applications. The Client Service Associate is a licensed position (Series 7, 66 & MN Life & Variable Annuity). This allows the Client Service Associate to interact directly with the clients and to receive and execute trade orders from the clients and advisor. Reports to the Operations Director and takes work direction from individual advisors.<br><br>I. DUTIES AND RESPONSIBILITIES<br><br>THE CLIENT SERVICE COORDINATOR SHALL:<br>A. meet daily with advisor to coordinate advisor workflow and receive advisor work requests.<br>B. review appointment schedule with advisor and gather or prepare any additional materials needed or requested by advisor.<br>C. complete work requests and serve as the advisor’s workflow liaison with other staff.<br>D. handle service calls from clients, corporate office, or other professionals. <br>E. record all client communication and interaction in Contact Manager.<br>F. complete client investment transactions as directed by an advisor.<br>G. compose client correspondence (letters, memos, faxes, etc.) as requested.<br>H. resolve client issues and call client back when problem has been resolved.<br>I. involve advisor when needed to assist in client issue resolution process. <br>J. complete forms and applications following client appointments.<br>K. submit all new business applications and checks to the corporate office in a timely manner.<br>L. track all pending transfers of client assets and other transactions as needed.<br>M. clean-up Contact Manager Database of clients no longer active, etc.<br>N. follow-up for clients who have not scheduled their annual NaviPlan Review meetings.<br>O. complete other projects or duties as requested by primary financial advisor or other members of the firm.<br><br><br>I. SKILLS AND EDUCATIONAL REQUIREMENTS<br><br>THE CLIENT SERVICE MANAGER/CLIENT SERVICE COORDINATOR SHALL:<br>A. have a working knowledge of basic computing.<br>B. be proficient in Microsoft Word, Microsoft Excel and Microsoft Outlook<br>C. be able to prepare illustrations for life insurance, disability insurance, and long-term care insurance in respective programs.<br>D. be able to work one on one with advisor in a time sensitive capacity.<br>E. have excellent oral and written communication skills. <br>F. have excellent interpersonal skills<br>G. flexibility to work in a changing environment<br>H. be able to work effectively individually and with all team members<br>I. be detail-oriented and able to prioritize work<br>J. be able to work in an unstructured environment with critical time demands. <br>K. have excellent time management skills<br>L. maintain client and business confidentiality<br>M. have a high school diploma; with advanced training/education preferred<br>N. have one or more years' experience in financial planning business is desirable<br>O. hold the Series 7, 66 and MN life/health and variable annuity licenses or being willing to obtain within six-months of being hired.Product ManagerWe are offering an exciting opportunity for a Product Manager in the Health Insurance industry. Located in Somerville, Massachusetts, the successful candidate will be tasked with overseeing the implementation of customer service applications, capturing business requirements, writing user stories, and managing external vendors. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br>• Oversee the implementation of customer service applications, with a focus on knowledge base applications such as CXOne, Dynamics, Panviva.<br>• Capture business requirements accurately to guide the development of new products and enhancements.<br>• Write user stories that accurately reflect requirements and can guide the development team.<br>• Manage day-to-day interactions with external vendors, ensuring deliverables are met on time and within budget.<br>• Develop content for the knowledge base to support our customer service team.<br>• Oversee the integration of technology solutions to house the knowledge base.<br>• Conduct initial training and provide go-live support for the knowledge base solution.<br>• Engage with stakeholders to communicate project status and gather feedback.<br>• Utilize Agile product management principles to deliver products that meet business and customer needs.<br>• Apply your skills in Business Analysis and Requirements Gathering to ensure all products meet the needs of the business and the customers.Workplace Experience ManagerWe are offering an opportunity for a highly organized and detail-oriented Customer Service Representative to join our team in Toms River, New Jersey. As a representative, you will be responsible for providing premium services to ensure individual well-being, personal productivity, and organizational effectiveness. You will supervise and manage daily operations, handle customer requests, establish work schedules, assign tasks, and maintain records of costs incurred by the team.<br><br>Responsibilities:<br>• Oversee daily operations to increase individual well-being and personal productivity<br>• Supervise team members responsible for providing services for a building or campus<br>• Ensure that operations and processes align with client needs and objectives<br>• Coordinate, oversee, and manage repair and maintenance work assignments performed by technicians, vendors, and contractors<br>• Maintain records of costs incurred by workplace team activities and seek ways to reduce costs, implementing cost savings programs and procedures to increase efficiency<br>• Respond to customer requests and complaints regarding services<br>• Ensure innovative and customized materials are developed and utilized to meet the full host experience<br>• Oversee, utilize and maintain integrity of databases and other digital tools associated with service delivery<br>• Ensure safety standards are met by those delivering services<br>• Maintain relationships with vendors who provide services and goods<br>• Assist in the completion of the Service Business Continuity plan<br><br>Skills:<br>• Customer Service<br>• Communication<br>• Office Functions<br>• Documentation<br>• Reporting<br>• Microsoft Excel<br>• Training<br>• Operations<br>• Procedures<br>• Policy<br>• Billing Functions<br>• Materials Handling<br>• Microsoft Word<br>• Quality<br>• Database<br>• Human Resources (HR) Administration<br>• Microsoft Outlook<br>• Insurance<br>• Supervising<br>• Presentations<br>• About Time<br>• Workstation Support<br>• Auditing<br>• Receptionist Duties<br>• SecurityCustomer Service/Call Center Representative<p>We are offering a contract to hire employment opportunity based in Rolling Meadows, Illinois. This role is within customer service, and the successful candidate will be expected to work on-site with the potential transition to a hybrid working arrangement post-training. Call center experience is highly preferred.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries via phone calls, emails, and chat in a timely manner</p><p>• Provide exceptional customer service in managing customer inquiries </p><p>• Offer basic troubleshooting to customers, including product knowledge, recommendations, and problem resolution</p><p>• Respond to all written customer correspondence in a professional manner</p><p>• Possess detailed knowledge of all products and procedures to assist customers effectively</p><p>• Maintain a friendly, courteous, and professional demeanor while providing excellent customer service</p><p>• Document all customer service tickets thoroughly </p><p>• Collaborate with team members and vendor partners to deliver industry-leading customer service</p><p>• Utilize skills in 'Call Center Customer Service', 'Customer Service', 'Superior Customer Service', 'Customer Support', and 'Customer experience management' to ensure customer satisfaction.</p><p><br></p><p>Please note that this role requires the use of Microsoft Office tools such as Word, Excel, MS Teams, and Salesforce. There may be periods where overtime is necessary due to high call volume.</p>Contracts Manager<p>We are offering a contract employment opportunity for a Contracts Manager based in Wilmington, Delaware. This role involves analyzing, inventorying, and documenting the current state of Agreement Templates for our in-house Legal Pharma client. You will also assist in drafting standardized templates intended for global use, based on guidance and standard risk positions provided by the client.</p><p><br></p><p>In-house Legal Pharmaceutical client seeks Paralegal or Attorney with in-depth knowledge of contract laws and regulations to assist with a Template refresh Project. Client is seeking to reduce the number of overall templates, simplify ease of readability and interpretation of terms, standardize provisions across templates based on risk tolerance and guidance provided by client and in compliance with all Legal requirements and Company Policies. The Templates, additional provisions, and fallback provisions are required for a future state Contracting Lifecycle Management System (CLM). This project will assist in building the Template repository and clause library for the future state CLM but will also provide interim state improvements (e.g., begin with current state most used Templates). </p><p>Such individual should have strong analytical and problem-solving skills along with excellent communication skills both verbal and written as well as the ability to collaborate with cross-functional teams. Attention to detail and accuracy in contracting and familiarity with the pharmaceutical industry, contracting and related processes is a must. Law degree or paralegal certification is required. Individual should be proficient in Microsoft Office Suite. </p><p>This project is intended to be completed in 2 Phases with Phase 2 being optional, at clients’ discretion, based on the information gleaned and outputs of Phase 1. </p><p><br></p><p><strong>Phase 1</strong>: Analyze, inventory, and document current state of Agreement Templates including types, Terms and intended use(s), for in-house Legal Pharma client. This may include a need to review and analyze global policies and SOPs along with documenting any required Terms, per such policies or SOPS. Document, organize and structure information for ease of readability and decision making by client stakeholder team.</p><p> </p><p><strong>Phase 2</strong>: Assist in drafting simplistic, standardized Templates intended for Global use, where feasible, based on guidance and standard risk positions provided by client. Document agreed upon additional provisions which may be required based on risk or type of service and fallback provisions. Assist in drafting additional and fallback provisions and potential drafting guidance, notes, or playbook. </p><p> </p>Office Manager<p>We are offering a contract to hire employment opportunity for an Office Manager in Howard County. The role is primarily focused on managing office administration and human resources duties. The Office Manager will be responsible for a range of tasks, including onboarding, handling incoming mail, data entry, and providing backup support for accounting duties. </p><p><br></p><p>Responsibilities: </p><p>• Oversee the onboarding process for new hires, ensuring a smooth transition into the company </p><p>• Administer benefits and coordinate trainings for employees </p><p>• Maintain and manage personnel files, keeping all employee records up-to-date </p><p>• Handle incoming mail, ensuring it is appropriately sorted and distributed </p><p>• Provide project support as needed, including filing contracts </p><p>• Assist in managing customer credit applications and maintain accurate credit records</p><p>• Monitor customer credit accounts and take necessary actions for delinquent payments</p><p>• Provide backup support for the accounting department during vacations or absences </p><p>• Utilize Microsoft Office Suites, specifically Microsoft Excel and Outlook, for administrative tasks </p><p>• Deliver excellent customer service while handling inquiries and issues related to Human Resources Administration and Onboarding</p>Customer Service RepresentativeWe are looking for a dedicated Customer Service Representative to join our team in Adamsville, Alabama. This contract position requires someone detail oriented who is adept at managing customer accounts and delivering exceptional service. You will play a crucial role in ensuring client satisfaction through effective communication and problem-solving.<br><br>Responsibilities:<br>• Engage with customers to understand their needs and provide solutions.<br>• Conduct market assessments to identify opportunities for growth.<br>• Manage order entries efficiently, ensuring accuracy and timeliness.<br>• Collaborate with the telecommunications team to resolve issues and improve service.<br>• Maintain detailed records of customer interactions and transactions.<br>• Develop strategies to enhance customer satisfaction and retention.<br>• Provide feedback to management regarding customer concerns and trends.<br>• Assist in training new team members on customer service best practices.<br>• Coordinate with other departments to ensure seamless service delivery.Customer Service Representative<p>We are offering a contract employment opportunity for a Customer Service Representative in Elyria, Ohio. This role involves customer service responsibilities within the aerospace manufacturing industry, with a specific emphasis on credit-related duties. The position is based on-site and a great opportunity if you love working in a fast-paced environment. The hours for this position are Monday-Friday from 8:00am-5:00pm. </p><p><br></p><p>Responsibilities: </p><p><br></p><p>• Manage customer service inquiries and issues, ensuring a high level of customer satisfaction</p><p><br></p><p>• Accurately process customer credit applications, following established guidelines and procedures</p><p><br></p><p>• Maintain and update customer credit records in the ERP system (Oracle)</p><p><br></p><p>• Monitor customer credit accounts for any discrepancies or delinquent payments and take appropriate action to rectify these issues</p><p><br></p><p>• Utilize CRM system to manage customer interactions and data</p><p><br></p><p>• Collaborate with other team members to ensure efficient and effective customer service delivery</p><p><br></p><p>• Utilize computer data entry skills to update and maintain customer and transactional records</p><p><br></p><p>• Utilize knowledge of the aerospace manufacturing industry to better understand and meet customer needs</p><p><br></p><p>• Resolve customer service issues in a timely and effective manner</p><p><br></p><p>• Answer customer inquiries related to credit applications, account status, and other related topics.</p>Office ManagerWe are on the hunt for a proficient Office Manager in Orange, Connecticut, 06519-5506, United States. As an integral part of our team, your role will encompass overseeing office operations, managing administrative staff, and ensuring office supplies are maintained. This role offers a contract to permanent employment opportunity and will require you to leverage your skills in areas such as Microsoft Office Suites, Customer Service, and Electronic Medical Records (EMR) among others. <br> Responsibilities: • Manage office operations ensuring efficiency and productivity • Coordinate with multiple departments to collect data and conduct research for various programs • Oversee the ordering and maintenance of office supplies • Handle the organization and coordination of charts and files • Manage the uploading of receipts and other P card-related tasks • Provide support and services to individuals in crisis situations • Utilize basic office skills to keep the office running smoothly • Implement EMR software for managing electronic medical records • Manage back office support tasks to ensure seamless office operations • Oversee patient access and provide necessary support.Project Manager IIProject Manager <br><br>Immediate opening for a Construction Project Manager to work onsite in Anderson, SC. <br><br>The Project Manager will work onsite in Anderson, SC M-F regular business hours.<br><br><br><br>The Project Manager duties will include: <br><br>Define and develop methods and procedures and institute best practices. <br><br>Ensure the procedures are enforced on your projects Create the project scope of work in conjunction with the technical and relationship sales team defining Vertiv responsibilities as well as other stakeholders. <br><br>Utilize standard Project Management tools to conduct the project effectively, achieving quality, financial and schedule targets. <br><br>Define and obtain the appropriate resources required to fulfill the project scope of work. <br><br>Work with all functional group leaders to develop the project organizational resource chart. <br><br>Develop a RACI Matrix to ensure functional groups understand roles, responsibilities, and deliverables. Coordinate with order management, plant production, logistics, contractors, services, and warranty groups throughout the project, escalating potential conflicts to avoid impact to the customer, and balance large projects demand with flow business. <br><br>Work closely with the Site Manager (SM) to ensure understanding and communication of the schedule, budget, and scope. <br><br>Visit the site periodically to establish relationships with SM and key contractor and customer personnel. Evaluate alternative delivery methods to help ensure success of the project utilizing the expertise in other functional areas of the organization. <br><br>Escalate and create urgency around any issues that would impede the success of the project. <br><br>Ensure that issues are resolved in a timely manner and communicated to the stakeholders. <br><br>Monitor team schedules and ensure coordination of activities on the critical path. <br><br>Coordinate the team to implement short term and long-term resolution. <br><br>Must have ability to communicate effectively, including conducting effective meetings and presentations. Follow Reporting and tracking programs to assure the project is on target for quality, schedule, and cost targets. <br><br>Establish project reporting and KPIs. <br><br>Document meeting notes, action items and follow through to completion. <br><br>Be proactive in establishing a culture of Safety for each project. <br><br>Host periodic safety meetings to ensure the project is always considering safety first. <br><br> <br><br>The Project Manager must have the following displayed on your resume <br><br>Bachelor’s or Associates degree or equivalent experience. <br><br>5 years of project management experience, <br><br>PMP Preferred<br><br>critical infrastructure expertise with UPS, thermal, battery and monitoring. <br><br>Knowledge of construction, electrical and mechanical contracting. <br><br>Excellent communication skills, both written and verbal <br><br>Excellent customer service skills <br><br>Excellent project management skills <br><br>Detail-oriented Excellent organizational, analytical and interpersonal skills <br><br>Ability to work and multi-task in a fast-paced environment <br><br> <br><br>Preferred Qualifications: Knowledge of engineering, manufacturing processes, data center infrastructure and commissioning processes is helpful.Marketing Manager<p>We are looking for a skilled Marketing Manager to join our team in Boca Raton, Florida. In this role, you will create and implement marketing campaigns, manage marketing events, collaborate with sales and engineering teams, and handle our social media platforms. This position lies within the telecom industry, and will provide you with an exciting opportunity to develop and execute strategic marketing initiatives. Apply today for immediate consideration! </p><p><br></p><p>Responsibilities: </p><p>• Plan, design and manage marketing events such as seminars, lunch and learns, and happy hours</p><p>• Collaborate with Sales Representatives on targeted campaigns to reach new customers</p><p>• Develop and execute general branding campaigns for our offerings</p><p>• Communicate with management about marketing initiatives, event metrics, and strategize fresh approaches</p><p>• Collaborate with Sales and Engineering departments to create materials for products and services</p><p>• Work with marketing company to produce promotional materials, ensuring consistency with branding efforts</p><p>• Manage and negotiate with vendors/distributors for marketing funds and organize proof of performance documents</p><p>• Engage customers through managing our social media platforms, ensuring a consistent and engaging presence</p><p>• Research appropriate networking groups for Sales Representatives to join and represent our company</p><p>• Attend conferences, design booth setups and organize large events for 100+ people. </p><p><br></p><p>Skills: </p><p>• CRM</p><p>• Database </p><p>• Facebook Insights </p><p>• Google Analytics </p><p>• Advertisements</p><p>• Brand Awareness </p><p>• Budget Processes </p><p>• Campaign Planning </p><p>• Customer Service </p><p>• Corporate Events</p><p><br></p><p>Please reach out to Andrea Juncadella via LinkedIn</p>Customer Experience SpecialistWe have a great opportunity for a motivated Customer Experience Specialist! If you are a customer service professional who is passionate about helping elevate customer experiences and providing exceptional customer service, then we have a position for you. In this position, you will be responsible for understanding the needs, motivations, and emotions of customers, then applying this knowledge to strengthen customers' experiences at all touchpoints within the organization.<br><br>How you will make an impact<br><br>- Collect, monitor, and analyze customer feedback and satisfaction using various forms of communication including phone calls and email correspondence<br><br>- Create engagement and marketing strategies for new services and products<br><br>- Use collected information to identify gaps and recommend strategies to strengthen customer experience metrics<br><br>- Collaborate closely with internal stakeholders sales, marketing, and account management teams to help with enhancing customers' experiences<br><br>- Take part in a strategic, high-volume fast-paced environmentCustomer Service RepresentativeWe are seeking a diligent Customer Service Representative in the healthcare sector, located in Minneapolis, Minnesota. This role offers a short-term contract employment opportunity, where the successful candidate will be expected to handle customer service responsibilities in a fast-paced environment. The primary job function will be to provide excellent service to clients, handle a high volume of calls, manage customer data, and understand the broader context of their role in the delivery of medical equipment.<br><br>Responsibilities:<br>• Fielding a significant number of calls from patients and case managers, ensuring all inquiries are handled promptly and professionally.<br>• Accurately inputting orders into the order system, paying close attention to detail to minimize errors.<br>• Conducting regular follow-ups on orders that may be delayed, and taking necessary action to expedite the process.<br>• Reviewing fee schedules to confirm benefit eligibility for customers, ensuring that all information is up-to-date and accurate.<br>• Submitting and processing authorizations to insurance companies, ensuring compliance with all relevant regulations and protocols.<br>• Working proactively with management to understand and fulfill their career objectives within the organization.<br>• Utilizing customer service software efficiently to manage customer interactions and maintain customer satisfaction.<br>• Performing data entry tasks, including numeric data entry, to maintain accurate customer records.<br>• Applying basic medical terminology knowledge to understand and respond to customer inquiries effectively.<br>• Using Electronic Medical Record systems to access and update patient information as required.Customer Service RepresentativeWe are offering a contract to hire employment opportunity for a Customer Service Representative in the manufacturing industry, based in ENDICOTT, New York. The selected candidate will be responsible for assisting with the quote process, monitoring customer online portals, and maintaining detailed customer documentation. This role will also require managing customer accounts and serving as a customer advocate with our manufacturing, engineering, and shipping personnel.<br><br>Responsibilities:<br>• Assist with the quote process, including quote preparation and maintaining quote files<br>• Monitor customer online portals daily for receipt of quotes and send quote responses<br>• Create proposals, letters, and other correspondence as requested<br>• Respond to sales calls and provide information or support as needed<br>• Manage specific customer accounts and communicate effectively with customers<br>• Serve as a customer advocate, liaising with manufacturing, engineering, and shipping personnel to ensure timely order shipping<br>• Communicate any shipment delays to customers before orders are late<br>• Maintain and develop Word and Excel templates and reports as required<br>• Research and generate correspondence to resolve customer issues<br>• Maintain detailed files for various sales and customer documentation/communication<br>• Perform other duties as required<br><br>Skills:<br>• Proficiency in Excel Formulas<br>• Familiarity with Customer service software<br>• Strong Customer Service skills<br>• Experience in Customer experience management<br>• Ability to handle Inbound Telephone Calls<br>• Excellent Customer Support skillsAccount ManagerWe are looking for a dedicated Account Manager to join our team on a contract basis in Lyon, California. This role focuses on building and maintaining strong relationships with clients, ensuring their needs are met effectively. You will play a key part in managing accounts and overseeing financial processes to drive business growth.<br><br>Responsibilities:<br>• Cultivate and maintain strong relationships with clients to ensure long-term satisfaction and retention.<br>• Oversee account management activities, including billing and budget planning, to align with company goals.<br>• Utilize CRM systems to track client interactions and optimize customer service.<br>• Implement and monitor campaign strategies to enhance client engagement and market reach.<br>• Coordinate with internal teams to streamline accounting functions and financial services.<br>• Ensure timely and accurate billing processes using advanced accounting software.<br>• Analyze financial data to provide insights and support decision-making processes.<br>• Collaborate in planning and executing budget processes to meet financial targets.<br>• Lead efforts in improving accounting and billing functions through innovative solutions.<br>• Manage client queries and resolve issues efficiently to maintain high customer satisfaction.Workplace Experience Coordinator<p><br></p><p>Our client is hiring a Workplace Experience Coordinator for an Immediate start.</p><p> </p><p> </p><p>As the heart of the workplace, you will help foster a sense of community by putting the well-being of others at the forefront. As you collaborate with colleagues to create a culture of support, you will have countless opportunities to inspire moments of delight and pursue amazing outcomes each day.</p><p> </p><p> </p><p>RESPONSIBILITIES</p><p>Provides coordination and support for delivery of Workplace Services. </p><p> </p><p>Greets employees and announces clients and visitors. Conducts guest registration through badging software. Issues visitor passes and validate parking. Receives and directs incoming calls to appropriate parties.</p><p> </p><p>Maintains awareness of the workspace. Submits janitorial and maintenance work orders as needed and/or communicate with appropriate partners to address issues. Responds to customers of behalf of other team members (e.g. Facilities or Janitorial Team).</p><p> </p><p>Responds to customer requests and complaints promptly with accurate and thorough information according to the specific request. Assists with light duty adjustments such adjusting monitor arms, tightening screws on chairs, and crawling under desks to adjust cables. Assists with meeting set up, furniture reset, and delivering temporary equipment and supplies. May assist with temporary signage.</p><p> </p><p>Curates and administers of the Host platform and client materials customized to meet to the full Host experience. Ensures client and company materials comply with client and company brand guidelines.</p><p> </p><p>Utilizes and maintains integrity of databases, supports data entry of required reports and other digital tools associated with service delivery, as requested.</p><p> </p><p>Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures.</p><p> </p><p>Provides support for Experience Services team as directed, including expense management, meeting coordination, equipment care, and supply management. Ensures all billings for business services are invoiced and billed as required. </p><p> </p><p>Maintains records of vendor proof of insurance and contractual documentation in place, per requirements.</p><p> </p><p>Collaborates with vendors employees who provide services and goods.</p><p> </p><p>Delivers orientations, such as tours of facility, how to submit a workorder, where supplies are kept and ordering procedure, amenities, and software ordering.</p><p>Intermediate skills with Microsoft Office Suite products such as Word, Excel, PowerPoint, Visio, SharePoint, OneNote, Outlook, etc. Comfortable with and embracing of new technologies and digital tools; such as Apps, databases, financial management, work order management, social networking, cloud technologies, handheld mobile technologies and applications, and communications.</p><p> </p><p>Don't miss out on this opportunity to join a industry leader! Please call your local Robert Half office at <strong>210-696-2444 </strong>or apply online for immediate consideration.</p>Business Analyst, SrWe are seeking a highly organized and detail-oriented individual to fill the role of a Business Analyst in Juno Beach, Florida. The successful candidate will be responsible for conducting complex operational analyses and leading medium to large project teams. They will also be expected to work closely with other business units on various initiatives and provide mentorship and guidance to lower level analysts. <br><br>Responsibilities:<br>• Conduct complex operational analyses to support informed decision-making within the business unit.<br>• Lead medium to large project teams in executing business initiatives.<br>• Review and approve findings that will be presented to senior management.<br>• Conduct statistical analyses to support business operations.<br>• Coordinate with other business units on various initiatives.<br>• Provide administration and configuration of key software applications for the department.<br>• Assist business unit customers with support, analysis, and troubleshooting related to the efficient operation of the software products.<br>• Support system upgrade exercises and testing for system supporting ongoing software project initiatives.<br>• Establish and maintain relationships with key internal and external customers.<br>• Mentor and coach lower-level analysts in their roles and responsibilities.Purchasing Manager<p>We are offering a contract to hire employment opportunity for a Warehouse Manager in New Albany, Indiana. The successful candidate will be tasked with managing the purchase of non-inventoried items and liaising between vendors and customers, among other responsibilities. This role is integral to maintaining the smooth operation of our supply chain and requires strong skills in customer service, ERP solutions, and materials handling.</p><p><br></p><p>Responsibilities:</p><p><br></p><ul><li>Purchase non-inventoried (install / shop materials) for jobs from suppliers</li><li>Find sources for needed items / expedite if needed</li><li>Assess inventoried items need - update wish-list for Lisa with complete part numbers / Qtys</li><li>Add new parts to QB as needed **with correct preferred vendor filled in**</li><li>Liaison between vendor tech dept and customer when parts are unknown</li><li>Maintain min stock levels on shelves</li><li>Tech help - providing specs and breakdowns</li><li>Shipping</li><li>Receiving</li><li>Packers match up to PO / verification / handling corrections</li><li>Counting warehouse inventory</li><li>Updating counts in QB</li><li>Fill out and submit paperwork as requested by vendors</li><li>Change the labels on Zebra (UPS printer)</li><li>Reorder shipping supplies (labels, boxes, bubble wrap)</li><li>General warehouse organization</li><li>Bin labeling</li><li>Answer Phones</li><li>Inside Sales – relationship order taking with existing clients</li><li>Quoting inside client CRM systems (straight equip / parts sales + service jobs)</li><li>Create sales orders in QB with items inventoried items listed</li><li>Update item pricing info in QB</li><li>Item attributes - product descriptions</li></ul>Product Manager<p>A client in the Clearwater area is looking for an enterprise level product owner/manager. Must be able to work hybrid-3 days onsite- being their task master. Some of the top skills required: internally making sure they are hitting dates and getting updates, customer facing in the implementation process for onboarding new clients. Internal tasks, and external facing. exp w customer facing w projects, over the phone bank clients, more technical to manage internal projects w carl and his team but it's not a must have. This will be a temporary to hire position.</p><p><br></p><p><strong>Objectives of this role</strong></p><ul><li>Drive the product- and business-planning processes for cross-functional teams</li><li>Analyze banking customer needs, current market trends, and potential partnerships</li><li>Assess current competitor offerings and seek opportunities for differentiation</li><li>Analyze software requirements and develop appropriate programs to ensure they’re met</li><li>Develop, implement, and maintain production timelines across multiple departments</li><li>Appraise new client product ideas and strategize appropriate go-to-market plans</li></ul><p><strong>Responsibilities</strong></p><ul><li>Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch</li><li>Translate product strategy into detailed requirements for prototyping and final development by engineering teams</li><li>Create product strategy documents that describe business cases, high-level use cases, technical requirements</li><li>Analyze market data to develop sales strategies, and define product objectives for effective marketing communications</li><li>Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization with deadlines met</li><li><br></li></ul><p><strong>Required skills and qualifications</strong></p><ul><li>Strong experience in a dynamic product management role</li><li>Proven success in overseeing all elements of the product development lifecycle</li><li>High effectiveness in managing cross-functional teams</li><li>Experience in delivering finely tuned product marketing strategies</li><li>Exceptional writing and editing skills, combined with strong presentation and public speaking skills</li></ul><p><br></p>Claims Admin Support Spec Int<ul><li><strong>Position: Customer Claims and Office Administration Support (6 weeks CONTRACT ROLE ONLY)</strong></li><li><strong>Location: </strong>Greengate#210 B92B Covington Louisiana 70433</li><li><strong>Type: 100% ONSITE </strong></li><li><strong>Hourly Pay Range: $20-21/Hourly</strong></li><li><strong>Experience: REQUIRED face to face customer service experience, office administration, and HSD or GED or equivalent </strong></li></ul><p> </p><p><strong>JOB DESCRIPTION:</strong></p><p>Performs routine but varied clerical duties in accordance with standard procedures under direct supervision. Duties and tasks are standardized. Resolves routine questions and problems and refers more complex issues to higher levels.</p><p> </p><p><strong>ESSENTIAL DUTIES RESPONSIBILITIES:</strong></p><p>The essential duties and responsibilities listed below are representative of those required on the job. Incumbents may perform other duties and responsibilities as assigned. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties and responsibilities.</p><p> </p><p>- Interacts by phone and mail with multiple internal and external contacts such as customers vendors medical providers attorneys plaintiff and defendant law enforcement agencies etc.</p><p>- Screens and directs telephone calls</p><p>- Maintains and updates office supplies</p><p>- Operates and maintains office equipment such as fax printing and copying machines</p><p>- Coordinates office shredding with Progressive vendor.</p><p>- Conducts document maintenance - creates retrieves and delivers files and copies documents.</p><p>- May compose routine correspondence.</p><p>- Receives and directs visitors and may resolve routine inquiries.</p><p>- Opens sorts and distributes mail including USPS Fedex and other delivery companies.</p><p>- Other various support duties may set up meetings may coordinate record retention etc.</p><p>- May be asked to other duties as needed not represented on this list including additional searches researching and reporting as requested by leadership</p><p>- Occasional travel</p><p> </p><p>Day-to-day responsibilities:</p><ul><li>Liaison between customer and Progressive filer</li><li>Total loss of paperwork titles</li><li>Give payment checks to customers</li><li>Order Police reports</li><li>Draft letters to be sent out to the customers</li><li>Send and accept Fed Ex</li><li>Call claim carriers - verify insurance to make sure the policy is active</li><li>Order supplies in the office</li><li>Scan total loss paperwork into files</li><li>Maintain Office Needs- order supplies coffee, etc.</li></ul><p>Who is this worker's main interaction going to be with?</p><ul><li>The customer</li><li>The Progressive team mostly online</li><li>Leaders will be in the office</li></ul>Receptionist<p>Our client is seeking a professional and organized Front Desk Coordinator to join our team in Fort Worth, Texas. This full-time role is essential in ensuring the smooth operation of our office, providing a friendly and efficient front-line service to visitors, clients, and staff.</p><p>Responsibilities:</p><p><br></p><p>• Answers and directs calls/emails associated to the service department. </p><p>• Enters new service request into customer service management software, Service Fusion. </p><p>• Prioritizes and coordinates service manpower within the respective regions. </p><p>• Coordinating and ordering materials supporting service technicians. </p><p>• Performs basic accounting functions associated with billing of service calls in Service Fusion. </p><p>• Schedules and documents municipal/county/state inspections associated with service requests. </p><p>• Manages both hard and soft copy files associated with the service department. </p><p>• Performs general office duties which may include, but is not limited to photocopying, faxing, mailing, filing and scheduling appointments.</p>Office Manager<p>If you're an experienced Office Manager who has accounting experience, there's a terrific opportunity through Robert Half for you to consider. We've partnered with a growing organization to find an Office Manager who is skilled in payroll, and QuickBooks , and who keenly understands accounting processes. Located in the Hampton, Virginia region, this Office Manager opportunity would be on a contract to hire basis.</p><p><br></p><p>Responsibilities</p><p><br></p><ul><li>Proficiency in Excel and QuickBooks Online </li><li>Some experience with scheduling and processing payroll weekly and monthly </li><li>Ability to learn on the job and adapt to changes</li><li>Excellent written and verbal communication</li><li>Proficiency in processing Accounts Payable and Receivable </li><li>Invoice processing </li></ul>Property Manager<p>We are offering an opportunity for a meticulous and organized Property Manager in Vero Beach, Florida. This position falls under the administrative assistant job function and requires the individual to efficiently process customer credit applications, maintain accurate customer credit records, and handle customer credit inquiries. The role also includes monitoring customer credit accounts and taking appropriate action for delinquent payments.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Accurately process customer credit applications in a timely manner</p><p>• Maintain up-to-date and accurate records of customer credit</p><p>• Resolve customer credit inquiries and issues effectively</p><p>• Monitor customer credit accounts regularly</p><p>• Take necessary action to collect delinquent payments</p><p>• Communicate with customers to provide credit account updates and information</p><p>• Manage incoming phone calls, including inviting people to the property, advising hours, taking messages, and handling work orders for maintenance</p><p>• Use Yardi software for various administrative tasks - training will be provided</p><p>• Adhere to the business casual dress code - no jeans or open-toed shoes allowed</p><p>• Perform filing tasks and other administrative duties as required.</p>Project ManagerWe are offering an opportunity for a Project Manager role based in Mesquite, Texas. The selected candidate will be part of an innovative team, immersed in the construction industry. This role involves managing a variety of projects, utilizing a range of skills including Atlassian Jira, CRM, and Database management. This role offers a short term contract employment opportunity.<br><br>Responsibilities:<br><br>• Oversee and manage various projects within the construction industry<br>• Utilize Atlassian Jira for project management and tracking<br>• Manage customer relationships through effective CRM strategies<br>• Handle database management tasks to ensure organized and efficient project execution<br>• Develop and manage budget processes to ensure project financials are in order<br>• Leverage knowledge of EO/IR systems in project execution<br>• Utilize IBM systems for project management when necessary<br>• Ensure timely completion of project deliverables<br>• Use Workday and Workday Integration tools for project management and execution<br>• Apply continuous integration tools to enhance project efficiency