294 results for Customer Service Manager

Category Analyst - Fleet Services We are offering an opportunity for a Business Analyst in the Scientific Instrument Manufacturing industry. This role will be based in Mendota Heights, Minnesota, and will primarily be remote with some days in the office. The Business Analyst will be an integral part of the Indirect Sourcing team, providing category service value, maintaining vendor relationships, and overseeing assigned programs. Responsibilities:• Monitor category performance KPIs and provide guidance in meeting established asset and budgetary targets• Conduct ongoing assessments of strategic and tactical category continuous improvement opportunities• Maintain vendor relationships, monitor vendor performance, and identify and support ongoing service improvement areas• Assist in vendor sourcing and negotiations, support request for quote via service level agreement (SLA), and contract administration• Conduct cost/pricing analysis related to Fleet/Vehicle service management, measuring project savings, cost avoidance, or opportunity• Maintain vendor portal, routing guides, internal access administration, and supplier compliance programs• Provide daily customer service with employees, internal departments, suppliers, vendor representatives, third-party providers, and corporate departments such as Legal, Tax, Payroll, Regulatory, and PLSI• Lead the administrative and communication aspects of category change management initiatives and/or projects• Direct the accurate charging/allocation of discretionary spending to appropriate organizational cost centers• Serve as an interface between Program staff and Finance staff to ensure procurement activities and required supporting documentation are processed in a timely manner• Assist in any special projects as required. If you are interested, please reach out to Emily Haan at 952-882-9399 and click the APPLY NOW button to submit your resume for immediate consideration.

Administrative Assistant We are offering a short term contract employment opportunity in the Non-Profit industry, based in NEWPORT NEWS, Virginia, United States. This role is for an Administrative Assistant who will be a vital part of our Human Services department. You will be tasked with assessing family needs, processing case notes, and managing various administrative tasks in a highly organized and detail-oriented manner. Responsibilities: • Handle administrative tasks such as data entry, scheduling appointments, and email correspondence efficiently. • Use Microsoft Excel, Microsoft Outlook, and Microsoft Word to manage workload, maintain records, and communicate effectively. • Deliver excellent customer service in all interactions with families and other stakeholders. • Carry out detailed assessments of family needs to inform case management. • Process case notes meticulously, ensuring all relevant information is accurately recorded. • Use your University Degree background and previous social work or human services experience to inform decision-making and problem-solving. • Collaborate with the team to ensure all tasks are completed accurately and in a timely manner. • Keep up-to-date with industry trends and best practices to continually improve service delivery.

Account Manager We are looking to hire an Account Manager in Hialeah, Florida, 33010, United States. This role serves as a crucial business contact for our key accounts and reports to the Regional Sales Director. The Account Manager will have a clear understanding of all aspects of each company program and business relationship. This role requires excellent customer service and sales intuition on client accounts, as well as the representation of client’s needs and goals within our organization. Apply today for immediate consideration! Responsibilities: • Regularly provide input on client projects and account activity.• Collaborate with the Regional Sales Director to identify client's goals and potential areas for improvement.• Take initiative and responsibility to own the relationships with the clients.• Ensure all major deliverables meet quality standards and client expectations.• Collaborate with marketing, sales, quality assurance, and product development teams to ensure successful launch of solutions for client issues.• Maintain an in-depth understanding of the various contract segments of the business.• Stay up-to-date on changes and developments, and have a keen understanding of product knowledge.• Work as a thought starter to diagnose and develop solutions for areas needing improvement.• Be aware of opportunities for account growth and new business.• Act as a liaison between Territory Sales representatives and the Regional Sales Director.• Travel as required for client visits and industry events. Please reach out to Vancy Souryavong via LinkedIn

Customer Service Representative We are offering an opportunity for a Customer Service Representative to join our team in Austin, Texas. This role involves making calls, gathering information, and processing it for our in-network program. You will be a key player in our organization, interfacing directly with our providers and ensuring the smooth operation of our customer service efforts. Responsibilities: • Making outbound calls to providers, inviting them to join our in-network program • Gathering and recording provider information accurately for processing by the team • Utilizing skills in Microsoft Excel and Word for data entry and order entry tasks • Maintaining a high level of customer service during inbound and outbound calls • Managing email correspondence with providers efficiently and professionally • Scheduling appointments as required • Assisting in maintaining a smooth-running call center environment • Balancing multiple tasks and priorities in a fast-paced setting • Utilizing problem-solving skills to resolve customer inquiries and concerns • Collaborating with the team to achieve overall customer service goals.

Customer Service Representative We are offering a role in the retail clothing and accessories industry located in West Allis, Wisconsin. The position is a Customer Service Representative, where you will be responsible for assisting in organizing the store, directing customers, and handling inventory. This role does not require operating a register, working on weekends, or fitting customers. It is a contract role, offering flexibility in your work schedule. Responsibilities: • Assist in the organization of the store, ensuring that it remains clean and well-arranged. • Provide excellent customer service by guiding customers to desired products. • Handle inventory tasks, including receiving new stock and maintaining accurate inventory records. • Assist in the setup of displays and mannequins to attract customers. • Work collaboratively with team members to ensure the smooth operation of the store. • Quickly respond to customer inquiries and complaints, providing solutions where possible. • Assist in cash collections when necessary. • Help answer inbound calls, responding to customer inquiries and complaints. • Maintain a professional demeanor and uphold the store's standards of service and quality.

Patient Financial Access Facilitator We are searching for a diligent and experienced Patient Registration Facilitator to join our team in Stratford, Connecticut. This role is in the healthcare industry and will involve managing functions and processes related to patient check-in, check-out, registration, and scheduling. This role offers a short-term contract employment opportunity. Responsibilities: • Manage all functions and processes related to patient check-in, check-out, registration, and scheduling• Obtain and update patient demographic and financial information in a timely manner• Ensure accurate patient identification while adhering to safety procedures• Stay updated with all insurance changes and adhere to managed care requirements and other healthcare legislation• Understand various insurance carriers' options and complete insurance entry accurately to ensure a payable account• Verify eligibility of insurances, identify and collect co-pay balances, and initiate other funding referrals as necessary• Initiate and complete patient visit information in accordance with department protocol• Accurately schedule patient appointments by obtaining necessary patient demographic and insurance information• Work in collaboration with the clinical team to schedule appointments according to facility schedule, staff availability, and patient needs• Ensure appropriate financial information is accurately obtained and documented to ensure proper reimbursement to the health system• Utilize strong customer service, communication, documentation, planning, and scheduling skills to perform the role effectively.

Practice Manager We are seeking an Office Manager for a non-profit organization based in Norfolk, Virginia. This role is responsible for overseeing administrative operations, managing office needs, and supervising administrative support staff members. This role requires collaboration with the team to create excellent customer service for clients and ensure best practices and operational compliance. This job offers a contract employment opportunity. Responsibilities: • Oversee administrative clinic activities to ensure compliance with policies and procedures• Collaborate with the Clinical Director to achieve service delivery goals• Coordinate with the Clinic Director for credentialing of clinicians• Process medical record requests as needed• Manage office supplies inventory• Provide front desk coverage when required• Collaborate with the building manager to address site or maintenance needs• Interface with technical support partners for operational needs• Supervise two administrative support staff members to ensure smooth operations• Implement procedures that ensure best practices and operational compliance. Skills: • Proficiency in ADP - Financial Services• Proficiency in Microsoft Office Suites including Excel and Outlook• Excellent Customer Service skills• Knowledge of Medical Coding• Experience in Medical practice management.

Accounting Manager/Supervisor This position has track to Controller and then CFO! Robert Half seeks an eager, strong Accounting Manager for an immediate opening at a growing, dynamic Retail company. In this position, you will be responsible for leading daily operations, including maintaining the general ledger system, preparing and/or reviewing appropriate ledger entries and reconciliations, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties. The ideal candidate should be able to establish and scale company accounting and finance operations. This is a career-building opportunity within a company that recognizes hard work and rewards results as an Accounting Manager. Located in the Minneapolis, Minnesota area, this Accounting Manager position would be on a permanent basis. What you get to do every day - Periodically review and inspect the balance sheets and income statement accounts of Senior Accountants - Work alongside FP& A and accounting management to deliver relevant and timely reporting of financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook - Assist in the implementation of NetSuite Financials, which includes designing systems and processes, migrating data, testing, training, and administrating - Drive and manage the full accounting team performance of the close process to meet close deadlines - Working knowledge of enterprise resource planning (ERP) systems is valuable - Assist in preparing GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes - Prepare various technical accounting analyses, policies, and procedures

Accounting Manager/Supervisor Are you a practical Accounting Manager with a knack for establishing and regulating an organization's accounting and finance procedures? This job will make you feel appreciated in your day-to-day work and reward you for your efforts. Taking charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties will be essential for this Accounting Manager role with a burgeoning, innovative company. This Accounting Manager position is a terrific opportunity for permanent employment that is located in the Johnston, Iowa area. Apply today with Robert Half! Key responsibilities - Working knowledge of enterprise resource planning (ERP) systems is valuable - Play a key role in system and process design, data migration, testing, training, and go-forward system administration of NetSuite Financials - Review and analyze balance sheets and income statement accounts owned by the Senior Accountant - Lead and supervise the accounting team performance during the closing process to ensure close deadlines are met - Work closely with FP& A and accounting management to create relevant and timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook - Assemble various technical accounting policies, procedures, and analyses - Assist in the preparation of GAAP financial statements, including document preparation, data analysis, integrity validation, and reconciliation processes

Sales Coordinator Job Description: We are seeking a dedicated and organized Sales Coordinator to join our team on a contract basis. This role is critical in handling customer calls and scheduling the delivery of appliances. The ideal candidate will have excellent communication skills, a keen attention to detail, and a strong ability to multitask. Responsibilities: Coordinate appliance phone support by handling inquiries from the sales team. Make and receive calls to customers to schedule appliance delivery and installation. Provide timely and accurate information in response to incoming requests and status inquiries. Ensure meticulous attention to detail when scheduling and coordinating deliveries. Maintain accurate calendars and update system software data. Resolve customer complaints regarding sales and service. Enhance customer satisfaction by ensuring orders are processed accurately and timely. Collaborate with other departments and locations to ensure the timely shipment of orders; expedite when necessary. Ensure regular and reliable attendance. Perform other duties as assigned.

Inventory Clerk Sara Walker with Robert Half is seeking an Inventory Clerk based in Tualatin, Oregon. This role involves tracking and maintaining inventory records, inspecting products for defects, and ensuring high-quality finished products. The position also involves interacting with customers, primarily over email and phone. Responsibilities: • Track inventory of incoming and outgoing products, ensuring accuracy and efficiency in operations.• Inspect products for any damage or defect to maintain high-quality standards.• Process orders from start to end, including order entry and order shipment.• Read and interpret customer orders, work orders, shipping orders, or requisitions to determine items to be moved, gathered, or distributed/shipped.• Advise warehouse crew on load amounts and provide instructions for correcting incorrect amounts.• Monitor quality and piece counts on loads prior to shipment for accuracy.• Maintain compliance with safety regulations by wearing required Personal Protective Equipment.• Perform clerical tasks such as typing correspondence and maintaining a filing system.• Keep the warehouse and work area organized and clean at all times.• Sign and date bill of lading promptly and accurately.• Regularly communicate with customers, primarily over email and phone.• Document material certifications promptly.• Serve as a back-up for internal sales in scheduling internal shipments. Skills: • Proficiency in Microsoft Office Suites• Exceptional customer service skills• Ability to perform accurate data entry tasks Please contact Sara Walker with Robert Half to review this position. Job Order: 03600-0012975326

Accounting Manager Talented Accounting Managers will be interested in Robert Half's opportunity to work with a thriving company. This is a successful organization that will recognize your efforts. This Accounting Manager position is for candidates who can lead daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, and assisting with regulatory reporting as applicable. This position is for candidates with the ability to create and monitor the company's accounting and finance operations. This Accounting Manager role is based in the Plano, Texas area and is a permanent employment opportunity that is not to be missed! Your responsibilities<ul><li>Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process</li><li>Team up with FP& A and accounting management to develop relevant, timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook</li><li>Assist in the preparation of GAAP financial statements, including document preparation, data analysis, integrity validation, and reconciliation processes</li><li>Organize a variety of technical accounting analyses, procedures, and policies</li><li>Regular review and analysis of balance sheet and income statement accounts owned by Staff Accountant</li><li>Possessing a thorough knowledge of enterprise resource planning (ERP) systems is valuable</li></ul>

Accounting Manager Nick Corieri with Robert Half in Syracuse is seeking candidates for another Accounting Manager hiring need for a local growing company located right in the heart of downtown Syracuse. You will feel appreciated in your day-to-day work and be rewarded for your efforts at this position. If you can take charge of daily operations, such as preparing and/or reviewing appropriate ledger entries and reconciliations, maintaining the general ledger system, preparing monthly, quarterly and annual financial statements, assisting with regulatory reporting as applicable, and related duties, you might be right for this Accounting Manager position with a burgeoning, innovative company. Your responsibilities - Team up with FP& A and accounting management to develop relevant, timely reports on financial data analytics like the monthly flash report, key financial metrics, and actual spend against budgets/outlook - Provide regular review and analysis of balance sheets and income statement accounts owned by the Senior Accountant - Contribute to the preparation of GAAP financial statements through data analysis, document preparation, integrity validation, and reconciliation processes - Assemble various technical accounting policies, procedures, and analyses - Ensure close deadlines are met by encouraging and managing the accounting team performance during the closing process - Possess a thorough knowledge of enterprise resource planning (ERP) systems For full job details and immediate consideration, apply today and reach out to Nick Corieri from Robert Half!

SEC Reporting Manager To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a SEC Reporting Manager. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. Job Description: - Supervise day-to-day SEC and FERC reporting processes, including drafting disclosures, processing changes, ensuring accuracy and consistency throughout the document, maintaining quarterly list of disclosure items and coordinating with the printer. - Proactively notify Manager or Director of any accounting/reporting issues or concerns. - Work closely with other departments and Business Units regarding reporting activities. - Supervise and provide review and approval of a variety of reporting assignments. - Interface with leadership positions within Finance, Legal and Secretary’s Office. Team oriented interface with comparable roles. - Work with various parties, both within the Controller’s Group as well as other areas of the company, to accomplish goals, resolve issues and enhance and improve processes. Contact with others requires tact and persuasiveness. - Supervise assigned staff including development, staffing, performance assessment, work review, etc. Day to day supervisory responsibilities are limited but, depending on size and accounting complexity of assigned entity, may provide lead direction to staff assigned to specific project or work group. Work leadership is generally administrative in nature and typically involves functional direction to others assigned to assist on an occasional to moderate basis.

Community Manager Robert Half is currently seeking a Property Manager for one of our clients located in the Armona Ca area. this is a part time role Monday and Wednesday 8am-5pm. The selected individual will have at least one (1) year of experience in the management of a large apartment complex. You are a team player, dependable and will always provide outstanding customer service to residents and fellow employees. You will have strong problem-solving skills with an ability to independently address issues and resolve disputes, and act independently in face-to-face situations using judgment, tact, and discretion. For more information call Andrea Alva 559-365-7048 or Yohana Roman 559-312-1064 If this is, you Apply today!

Office Manager We are looking for an Office Manager to join one of our clients in the Bellaire area. This role involves managing office operations, ensuring efficiency and smooth running of daily activities. Responsibilities:• Manage office operations and procedures to ensure organizational effectiveness and efficiency• Coordinate with the bookkeeper on financial matters, ensuring accurate and timely accounting functions• Handle Vendor packets, COI, AIA documents, and other necessary paperwork• Understand and manage construction contracts and red lines• Ensure office operations comply with policies and regulations• Utilize software like Textura and Pro Core to streamline operations Skills:• Proficiency in Microsoft Office Suites• Solid understanding of accounting functions• Experience with Accounts Payable (AP) and Accounts Receivable (AR)• Strong customer service skills• Familiarity with AIA Billing and Construction Documents

Part Time Regional Development Associate We are seeking a Part time Regional Development Associate to join our team in Chicago, Illinois. The role involves a substantial amount of data management and client communication, as well as event coordination and administrative tasks. This position supports the regional development team, collaborating with volunteers and board members to bolster fundraising efforts. Responsibilities: • Support the regional development team in maintaining data, including using the CRM, data input, and producing reports for analysis, strategic planning, and board meetings. • Assist the development team with research and drafting of materials for prospective and existing clients/donors. • Serve as a liaison for chapter events, assisting with event logistics and coordination in collaboration with the national events team and development managers. • Manage client stewardship activities such as answering calls, responding to emails, pledge collection, and other inquiries. • Take and file meeting minutes for key donor and board meetings. • Provide administrative support to the development team and chapter board members, including assistance with scheduling, donor meetings, and key staff meetings. • Deliver on special projects and campaigns as needed. • The role will involve regional travel with occasional evening and weekend work schedules based on need. • Utilize skills in customer service, data entry, managing timelines, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, organizing files, scanning, shipping functions, and volunteer management. This part time role offers a contract to permanent employment opportunity.

Data Entry Robert Half is currently looking for a Compliance Customer Support member to provide internal customer service and support to a team of Broker Dealers. The candidate for this position will be tracking and managing professionals licensing and registration information to ensure the team is in compliance with the regulations to sell financial products. This position is key in proving support to the team, so they can do what they do best, without worrying about compliance! Don't miss out on this opportunity—reach out to our team today to learn more. Erin, Christin, and Katherine are great points of contact.Call us now at 563-359-3995!Day-to-Day Responsibilities Include: -Responding to emails and answering phone calls regarding questions around status, where someone is at in the process, when is their compliance due date-Updating and maintaining records-Monitoring and working out of a shared que-Pulling and reconciling reports-Performing data entry within the database

IT Support Technician Essential Skills and Experience Experience providing excellent customer service Highly self-motivated and directed with keen attention to detail 1+years experience in technical support Be tech savvy and ableto learn new technology quickly Exhibit a strong work ethic and responsible behavior and must maintain the confidentiality of information at all times Curious and solutions focused Solid documentation skills Experience supporting Operating Systems and the O365 Suite Excellent interpersonal skills with both technical and non-technical personnel.  Good to Have Experience with Autopilot/Intune deployment experience or experience configuring, testing, and deploying machines using Autopilot/Intune or similar tools Knowledge of SCCM, JAMF, or other endpoint management tools Understanding of Active Directory(group policy management, Sites and Services, Users and Groups) Experience with project management, change management, and basic ITIL principles Bachelor's degree in Computer Science or a related field Experience or training in Design Thinking

Project Assistant We are seeking a Project Assistant based in Saxonburg, Pennsylvania. This role provides an opportunity to join our team and assist in managing various projects. The job functions in this role include administrative responsibilities, assisting project managers, and maintaining a strong customer service focus. The role offers a contract to hire employment opportunity. Responsibilities: • Assist the project manager in organizing, planning, and executing projects • Provide excellent customer service to both internal and external stakeholders • Perform data entry tasks and manage timelines for project completion • Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete tasks and maintain records • Organize files, documents, and resources to ensure easy access and retrieval • Perform scanning and shipping functions as required • Maintain a proactive approach to problem-solving and decision-making • Adapt to changing priorities and display flexibility in managing multiple tasks • Collaborate with team members to ensure effective and efficient workflow • Uphold the highest standards of professionalism and conduct at all times.

Data Entry Clerk We are offering a short-term contract employment opportunity for a meticulous Data Entry Specialist in Carrollton, Texas. The individual will be instrumental in handling and managing financial data related to property management using Quicken accounting and finance software. This position necessitates a keen eye for detail, the ability to maintain confidentiality, and excellent organizational skills. Responsibilities: • Utilize Quicken software to accurately enter, tag, and categorize financial data related to property management.• Import and export data to and from Quicken software, ensuring data integrity and accuracy.• Conduct regular audits to verify the accuracy of entered data and make necessary corrections.• Collaborate with team members to ensure consistency and accuracy in financial data entry and reporting.• Maintain confidentiality of sensitive financial information at all times.• Assist with ad-hoc projects and tasks as assigned by management.• Utilize skills in customer service, data entry, email correspondence, Microsoft Excel, Microsoft Word, organizing files, performing calculations, scanning, and typing.• Work independently with minimal supervision.

Senior Pricing Analyst/Manager Our client, a rapidly growing manufacturer in the food/beverage industry seeks a senior pricing analyst/supervisor to join their dynamic team! The Senior Pricing Analyst is a highly visible key role driving results to the company’s bottom line! This position is a great opportunity for a highly motivated collaborative individual that is looking to help shape the company’s financial success and grow their career! As the senior pricing analyst, you will work closely with the senior finance and sales leadership teams to support, advise, and challenge customer pricing decisions, support and improve the pricing system. Duties of the successful senior pricing analyst will include: Maintain and enhance pricing system to ensure compliance, efficiency, and thoroughly manage pricing team to ensure timely deliverables.Support pricing process for the branded / private label categories ensuring all pricing is aligned to targets.Develop and maintain weekly and monthly pricing lists ensuring appropriate margins. Develop pricing for new and existing products.Leverage the commodity markets ensuring changing market demands are factored into margin targets.Prepare monthly market forecasts leveraging internal and external market analytics.Customer facing support of commodity market data.Support branded promotional activities.Lead two pricing data specialists supporting customer specific price lists, promotional activities, and sales payments to brokers and external customers.

Tax Manager - Public We are on the hunt for a meticulous Tax Manager to join our team in the Professional Services industry located in Southlake, Texas. As a Tax Manager, your role will be pivotal in handling complex tax returns, partnership tax returns, and corporate tax returns. You will be expected to apply your skills and expertise to ensure tax compliance and accuracy, contributing significantly to our team's success. Responsibilities: • Lead and manage the preparation and review of complex tax returns• Supervise the preparation of partnership tax returns and ensure their accuracy• Oversee the process of corporate tax return preparation and validate its correctness• Conduct tax research and planning to optimize tax strategies• Collaborate with other team members to improve tax procedures and policies• Identify and mitigate tax risks • Coordinate and manage audit processes • Stay updated with industry trends and changes in tax laws• Provide support and guidance to junior staff members in the team• Maintain relationships with clients and provide exceptional customer service. Resume via LinkedIn - Hemant Dahya

IT Support Technician 2 We are offering an exciting opportunity for a Help Desk Analyst III based in New Haven, Connecticut. The role involves managing a client department’s complete desktop computing environment, maintaining software and hardware, and providing technical support to clients. This role is ideal for candidates who are skilled in Microsoft, Active Directory, Computer Hardware, Deskside Support, Mac Computers, Basic Troubleshooting, Network Troubleshooting, and Hardware Troubleshooting. Responsibilities: • Manage a client department’s desktop computing environment • Create and maintain departmental organizational units in the active directory, including the implementation of group policy needs • Keep software and hardware up-to-date by conducting proactive site visits and maintaining an inventory of installed operating systems, application software, and devices • Install and coordinate the repair of a wide variety of computing devices and peripherals on the desktop and attached to the network • Provide support to clients in the use of their desktop equipment by training users • Respond to both emergency and routine calls for computer assistance in support of core services such as email, scheduling, and backup systems, as well as client department specific applications • Document all reported problems • Work with others to ensure smooth integration of network and software products • Analyze, recommend, and implement work-group computing solutions to meet client department’s needs • Train other support technicians and complete technical projects such as the testing of hardware and software products.

Bilingual Spanish National Service Representative We are seeking a diligent and customer-focused individual for a role as a Customer Service Representative in Roxbury, Massachusetts. This role is within the telecom industry, and the selected candidate will be expected to provide exceptional service to customers in a call center environment. This role offers a contract to hire employment opportunity. Responsibilities: • Addressing and resolving customer inquiries in a timely and professional manner • Processing customer credit applications with strict attention to detail • Maintaining accurate and up-to-date customer credit records • Monitoring customer credit accounts and taking necessary action to collect overdue payments • Providing exceptional customer service to ensure customer satisfaction and loyalty • Collaborating with team members to improve overall customer service standards • Utilizing call center tools to enhance customer interactions • Assisting in implementing customer service policies and procedures to improve operational efficiency • Escalating unresolved issues to the appropriate department or personnel • Participating in training and development opportunities to enhance job skills and performance.

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