294 results for Customer Service Manager

Administrative Assistant We are looking for a diligent and competent Administrative Assistant to join our team in Oklahoma City, Oklahoma. This role offers a contract-to-hire employment opportunity and is primarily focused on providing backup and support to our dispatching team. The Administrative Assistant will be an instrumental part of our team, ensuring smooth operations by managing inbound and outbound calls, scheduling appointments, and handling data entry tasks. Responsibilities: • Answer inbound calls and direct them to the appropriate department or individual • Assist with dispatching tasks as needed, providing support to ensure efficient operations • Manage data entry tasks, ensuring accuracy and attention to detail • Handle email correspondence, responding to inquiries in a timely and professional manner • Schedule appointments and manage calendars, ensuring all individuals are aware of upcoming commitments • Utilize Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) to complete tasks and manage information • Provide exceptional customer service, addressing inquiries and resolving issues promptly • Aid in the coordination of inbound and outbound calls, ensuring effective communication channels • Assist with other administrative tasks as needed, contributing to the smooth operation of our team.

IT Support Robert Half is looking for a Help Desk / Technical Admin professional that will be supporting various IT needs including some Data Migration, filing support and other IT duties!This is an onsite contract opportunity based in Ashland, OR. What you will do:<ul><li>File transfering</li><li>Supporting IT issues and troubleshooting for resolution</li><li>Being a point-of-contact for end-users</li><li>Hardware and Software support</li><li>Other duties as assigned </li></ul>

Loan Processor - Support We are hiring for the role of a Loan Processor - Support in the mortgage industry located in Wallingford, Connecticut. This role offers a contract to hire employment opportunity, providing support in the processing of credit applications. The successful candidate will also be responsible for maintaining precise customer credit records and resolving credit inquiries. Responsibilities: • Accurately process customer credit applications in a timely and efficient manner• Maintain detailed and precise customer credit records• Resolve customer credit inquiries and disputes promptly• Monitor customer credit accounts and take appropriate actions to collect delinquent payments• Use Microsoft Excel for data management and reporting• Collaborate with other team members to ensure smooth processing of credit applications• Adhere to all company policies and regulations related to credit processing• Communicate effectively with customers to address their concerns and queries• Maintain a high level of confidentiality in dealing with customer records• Continuously update knowledge of the mortgage industry to improve job performance.

Administrative Coordinator We are looking for a diligent Administrative Coordinator in SAN FRANCISCO, California, 94103, United States. This role is centered around managing and enhancing hospitality operations, which includes coordinating events, supervising Guest and Event Service Associates, and maintaining high standards of customer service and operational efficiency. This role requires a high level of professionalism, attention to detail, and a commitment to fostering an inclusive and welcoming environment for all guests. Responsibilities:• Provide excellent customer service, demonstrating professionalism and impeccable interpersonal communication skills.• Develop and implement comprehensive end-to-end event management procedures and related process documentation.• Plan and execute multi-day guest experiences, corporate meetings, training events, and special events such as receptions, galas, and cultivation events.• Identify, select, and procure event-related supplies and equipment both online and in-person, ensuring quality, cost-effectiveness, and timely delivery.• Coordinate and facilitate all aspects of guest services for events, ensuring seamless setup, execution, and post-event follow-up.• Serve as the primary point of contact with vendors and suppliers, ensuring timely delivery of services and supplies.• Develop and maintain a list of preferred hospitality vendors and secure vendors for events.• Ensure thorough inspections of guest rooms upon guest departure. • Collaborate with building and facilities staff, ensuring emergency protocols and procedures are properly communicated to guests. • Provide comprehensive administrative support, managing correspondence, scheduling, and other tasks as required.• Maintain accurate databases and records related to guest services and event coordination.• Assist with invoice troubleshooting, vendor setup, and coordination with the Finance department.• Complete all event-related paperwork, including contracts, forms, and permits. Ensure that all documents are accurately completed, properly filed, and comply with organizational policies and legal requirements.• Collaborate closely with other departments, particularly Facilities and Communications, to facilitate smooth operations and efficient event execution.• Support external communications and partnerships, including assisting the team with the creation of hospitality collateral. If you are interested in this role, please reach out to Nick Mussman at 415.276.0358.

Help Desk Analyst I We are offering an exciting opportunity for a Help Desk Analyst I at our Cold Spring, Minnesota location in the manufacturing industry. The successful candidate will be responsible for providing technical assistance to our team, troubleshooting a variety of issues, and maintaining our IT systems. Responsibilities: • Provide first-level contact and convey resolutions to customer issues • Properly escalate unresolved queries to the next level of support • Walk customers through problem-solving processes • Direct unresolved issues to the next level of support personnel • Follow up with customers, provide feedback and see problems through to resolution • Utilize excellent customer service skills and exceed customers’ expectations • Preserve and grow knowledge of help desk procedures, products, and services • Utilize expertise in Citrix Technologies, EO/IR systems, Microsoft, Active Directory, and Configuration Management • Provide deskside support and handle PC desktop and workstation issues • Oversee the installation and configuration of computer hardware and software

Accounting Clerk Samantha Younes with Robert Half is thrilled to announce a fantastic opportunity for an Office Manager to join the dynamic team in the vibrant city of Portland, Oregon. As the Office Manager, you'll play a pivotal role in ensuring the smooth functioning of workplace operations, combining your organizational prowess with a keen eye for detail. Responsibilities:<ul><li>Oversee the day-to-day operations of the office, including managing supplies, equipment, and facilities to ensure a productive work environment.</li><li>Act as the point person for all administrative tasks, from handling incoming communications to providing stellar customer service to our stakeholders.</li><li>Coordinate meetings, appointments, and travel arrangements for team members, ensuring efficiency and timeliness.</li><li>Support staff members with administrative tasks such as drafting correspondence, preparing documents, and maintaining organized filing systems.</li><li>Assist in scheduling meetings, events, and presentations, and prepare necessary materials to facilitate seamless execution.</li><li>Manage and maintain databases, records, and other organizational documents to uphold data accuracy and accessibility.</li><li>Serve as a liaison between internal departments, external partners, and vendors, fostering effective communication and collaboration.</li><li>Communicate pertinent information and updates to relevant stakeholders in a clear and timely manner, ensuring transparency and alignment.</li><li>Contribute to the development and implementation of office policies, procedures, and initiatives to promote operational excellence.</li></ul>Please contact Samantha Younes with Robert Half to review this position. Job Order: 03600-0012970670

Customer Experience Specialist We are in need of a diligent and meticulous Customer Experience Specialist to work with our professional services team. Based in San Francisco, California, this role will involve managing community events, overseeing event logistics, and handling event management and monitoring. This onsite role offers a short term contract employment opportunity and is ideal for those with a knack for maintaining order and efficiency in a fast-paced environment. Responsibilities: • Engage professionally with customers and address their inquiries and concerns• Assist in the organization and execution of community events• Oversee and manage event logistics to ensure smooth operations• Monitor events and promptly address any issues or disruptions• Maintain an environment conducive for customer engagement during events• Utilize your skills in event management to optimize event procedures and processes• Collaborate with the team to meet event objectives and targets• Handle customer data with confidentiality and in compliance with regulations• Provide assistance in scanning QR codes and maintaining order in event sequences• Maintain a professional demeanor and attire during events. If you are interested in this role, please reach out to Nick Mussman at 415.276.0358.

Property Accountant Robert Half is assisting a growing client to identify a Property Accountant for their corporate team. With a diverse portfolio and a commitment to excellence and innovation, our client prides themselves on fostering a positive and engaging culture that values teamwork, professional development, and work-life balance. As a Property Accountant you will be responsible for managing the financial aspects of our diverse property portfolio, ensuring accurate and timely accounting for multiple properties. This role offers stability, longevity, and the opportunity to work in a collaborative environment with a strong emphasis on employee well-being and growth. Responsibilities:<ul><li>Prepare and analyze financial statements for various property types, ensuring accuracy and compliance with accounting standards.</li><li>Generate monthly, quarterly, and annual financial reports for stakeholders and management.</li><li>Oversee lease accounting activities, including rent billing, collections, and reconciliation.</li><li>Work closely with property management teams to ensure lease terms are accurately reflected in the accounting system.</li><li>Manage property-related expenses, including property taxes, insurance, and common area maintenance (CAM) charges.</li><li>Conduct regular expense reviews and identify opportunities for cost savings.</li><li>Collaborate with property managers to develop annual property budgets.</li><li>Assist in forecasting financial performance and variances, providing insights to support strategic decision-making.</li><li>Address tenant inquiries related to financial matters and provide excellent customer service.</li></ul> For confidential consideration, submit your resume to [email protected].

Online Community Manager We currently have an opening for an ongoing, part-time contract employment opportunity for an Online Community Manager in the banking industry. This role requires weekend hours ONLY, working full days on Saturdays and Sundays. This is a set shift, and there is no flexibility in the schedule. Responsibilities:• Manage online communities across various platforms such as Reddit, TikTok Today, Facebook, YouTube, Instagram, and Twitter• Proactively engage with community members to drive participation and brand affinity• Function as a moderator for online discussions, removing comments that may be inappropriate or disruptive• Collaborate closely with the customer experience and product ops teams to align community engagement with overall business objectives• Utilize social media tools such as Sprinklr, Sprout Social, Spark Central, Khoros for effective community management• Maintain a customer support/service mindset, ensuring all community interactions are managed with professionalism and empathy• Understand the nuances of moderation, acting not just as an enforcer of rules, but as an active participant in the community• Leverage content management systems and databases for efficient community management• Monitor online communities for potential issues or crises and respond accordingly• Document all community interactions for future reference and analysis.

Accounts Receivable Supervisor/Manager We are offering an exciting opportunity for an Accounts Receivable Manager in Southfield, Michigan. This role involves managing and overseeing the daily operations of the accounts receivable department, ensuring accurate and timely management of all accounts receivable aging components. Responsibilities:• Foster collaboration with locations across the US• Assist in reviewing and resolving problem accounts• Provide training or schedule site meetings as needed• Ensure a strong customer service focus and responsiveness to inquiries• Serve as an escalation point for managers and provide additional support when necessary• Collaborate with the cash receipts team on research related to cash application or adjustments• Ensure all functions adhere to robust internal control with regular follow-up meetings• Work closely with IT to ensure the operating system supporting cash application and billing functions are running optimally• Oversee billing management to ensure accuracy and timely submission and delivery of customer invoices• Understanding the requirements for both Commercial and Residential invoices• Manage the Accounts Receivable (A/R) team to process cash receipts promptly and accurately• Provide reporting for company trends related to volume growth, invoice delivery methods, etc. • This role includes managing office operations at the local location, including supplies and maintenance

Administrative Assistant We are offering a contract to hire employment opportunity for a Part-Time Administrative Assistant in Lititz, Pennsylvania. In this role, you will be responsible for various administrative duties in a fast-paced office environment. Your primary responsibilities will include managing incoming calls, processing mail, coordinating events, and providing clerical support across different departments. Responsibilities:• Professionally manage incoming calls and respond to customer inquiries• Process, distribute, and manage incoming and outgoing mail, including invoices, vendor checks, packages, and certified mail• Coordinate and oversee building and equipment maintenance as needed• Maintain appropriate levels of office supplies• Assist in the coordination of company events and manage schedule, emails, and travel arrangements as needed• Support Accounting, HR, & Administration by performing various clerical duties as needed• Assist with coordination of conferences, speaking engagements, presentations, and tours as needed• Proficiently use Microsoft Outlook, Word, PowerPoint, and Excel for various tasks

1 Week Receptionist Contract We are offering a short term contract employment opportunity for a Receptionist in PELHAM, Alabama, 35124-2956, United States. This role involves a diverse set of responsibilities related to customer service, data entry, and email correspondence. As a Receptionist, you'll be the first point of contact for our company, managing our multi-line phone system and scheduling appointments. Responsibilities: • Operate a multi-line phone system, directing calls to appropriate individuals and departments • Provide excellent customer service, responding to inquiries promptly and professionally • Carry out data entry tasks with accuracy and efficiency • Manage email correspondence, ensuring all communications are answered in a timely manner • Utilize Microsoft Excel, Microsoft Outlook, and Microsoft Word to complete daily tasks • Maintain a well-organized filing system • Schedule appointments and meetings as necessary • Utilize strong interpersonal skills to foster a positive work environment • Ensure the reception area is well-maintained and presents a positive image of the company. This role is a unique opportunity to contribute to our team, providing crucial support to our operations and enhancing our customer service.

Administrative Assistant We are offering an opportunity in the retail industry for an Administrative Assistant to join our team in Charlotte, North Carolina. This role will involve a variety of administrative tasks, such as answering inbound and outbound calls, data entry, and managing email correspondence. The role also involves customer service and receptionist duties, and requires proficiency in Microsoft Excel, Outlook, PowerPoint, and Word. Responsibilities: • Answering inbound and outbound calls, directing calls as necessary • Greeting visitors and providing excellent customer service • Managing data entry tasks and maintaining accurate records • Handling email correspondence and adding notes to customer accounts when necessary • Reviewing sales brochures for low inventory and reordering as needed • Organizing open order file cabinets and transferring files to paid file cabinets • Scheduling appointments and performing general administrative duties • Filing documents and maintaining an organized work environment • Using Microsoft Excel, Outlook, PowerPoint, and Word to perform various tasks • Providing administrative support to the sales department

Paralegal If you're looking for work as a legal sales specialist, you could advance your career in this position, if you are innovative and have an interest in the legal field. Those who are highly organized and efficient should consider this immediate opening. Candidates in the Clayton, Missouri area may be interested in applying for this permanent opportunity. If you possess a strong drive to succeed, savvy computer skills, and the ability to effectively prioritize, this may be the solution to advancing your career. Your responsibilities - Possess organizational skills and prioritization methods to successfully take on heavy workload - Research and analysis of prospects - Assist with legal business development - Data base management of all relevant documents

Accounting Manager A dynamic software company based in Philadelphia; Pennsylvania area is searching for an efficient results-driven Accounting Manager. You will be responsible for managing the accounting team, preparing financial reports, analyzing financial data, and implementing strategies to optimize financial processes. The Accounting Manager plays a key role in budgeting, forecasting, and financial planning, providing valuable insights to support decision-making at both operational and strategic levels. If you are looking for a healthy work environment where your efforts are valued and rewarded, this company may be a great fit for you. As an Accounting Manager your key responsibilities will be but are not limited to: · Collaborate with FP& A and accounting management to deliver relevant and timely reporting of financial data analytics. · Assist in the preparation of GAAP financial statements, including document preparation, data analysis, validation and reconciliation processes. · Regular review and analysis of balance sheet and income statement accounts · Prepare and manage budgets, forecasts and financial reports · Prepare various technical accounting analyses, policies, and procedures. · Drive and manage the full accounting team performance of the close process to meet tight deadlines.

Administrative Assistant We are offering a contract to permanent employment opportunity for an Administrative Assistant in the Construction/Contractor industry based in Montgomery, Alabama, United States. This role entails managing inbound calls, providing customer service, and performing data entry tasks in a casual construction type environment. You will also handle email correspondence and some administrative work for on-site project managers. Responsibilities: • Answer and manage inbound calls in a detail oriented and efficient manner • Deliver high-quality customer service, addressing and resolving customer inquiries • Perform data entry tasks accurately, updating and maintaining customer information • Manage email correspondence with clients, ensuring timely and appropriate responses • Assist on-site project managers with administrative tasks as needed • Utilize Microsoft Office Suite (Excel, Outlook, PowerPoint, Word) to complete tasks and manage information • Schedule appointments and organize meetings for project managers • Handle both inbound and outbound calls, maintaining excellent communication with clients and team members.

Office Services Associate We are extending an opportunity for a meticulous Front Office Clerk to join our team based in Houston, Texas. This role will be involved in providing comprehensive back-office services, primarily focusing on reprographics copy and mail services. The role is also key in supporting various service lines within our industry as needed. This position offers an ongoing contract employment opportunity. Responsibilities: • Ensure appropriate logs for all office services work are utilized • Confirm job tickets are correctly filled out before initiating work • Carry out work in office services, primarily reprographics, mail, and intake functions in line with established procedures • Follow procedures to execute jobs in the correct order • Communicate with supervisors or clients regarding job or deadline issues • Meet contracted deadlines for accepting, completing, and delivering all work • Troubleshoot basic equipment problems and place service calls when needed • Prioritize workflow and perform Quality Assurance on your own work and that of others • Load machines with various paper and toner supplies • Answer telephone calls and emails in a detail oriented manner • Interact with clients in person, over the phone, or electronically • Adhere to policies in addition to client site policies • Utilize equipment and supplies in a cost-efficient manner.

Accounts Payable Clerk This Accounts Payable Clerk opportunity will be interesting to any detail-oriented individuals hoping to join the ranks of a successful company. This position could take the right candidate's career to the next level. A dynamic organization with a growing team seeks an Accounts Payable (A/P) Clerk to match, batch and code invoices, resolve A/P issues, process expense reports, update and reconcile sub-ledger to G/L, and process checks. The permanent opening for an Account Payable Clerk is located in the La Jolla, California area. Your responsibilities - Execute daily processes and controls accurately and in a timely manner; ensuring compliance with company policies - Manage customer service tasks for internal business partners - Support the AP/Finance Department by completing administrative tasks - Validate, record and send checks, including expediting special handling - Help with internal and external audits as required - Handle daily department mail by opening, sorting, and distributing it - Conduct full-cycle A/P - Carry out additional tasks as assigned - Ensure invoices, checks, and other documents are properly sorted, logged, scanned, and filed

Accounts Receivable Clerk We are offering an opportunity in the manufacturing industry located in Wayne, PA. The role is for an Accounts Receivable Clerk, with a focus on managing partner pass-through processes, ensuring timely and accurate billing, funding, and collection of service receivables. This role is also responsible for maintaining and reconciling customer accounts, creating invoices, and providing excellent customer service. This position offers a contract employment opportunity. Responsibilities:• Manage service and usage contracts with vendors and lessees• Analyze client intentions and needs and provide timely solutions• Maintain active communication with other Operations Team Members to optimize cooperation• Process inquiries according to SLA parameters• Participate in conference calls with Customers (internal and external) and vendors to provide excellent customer service• Manage meter read collection activities to ensure reporting accuracy• Review and reconcile pass-through funding discrepancies• Participate in testing events for new or updated system functionality• Utilize Microsoft Excel for data entry and reporting• Adhere to regulations and procedures for account reconciliation and collection processes• Utilize Microsoft Word for documentation and invoice creation• Utilize digital archiving for document storage and financial notes.

Client Relationship Specialist To apply to this hybrid role, please send your resume to John Sadofsky at [email protected] Feeling stuck or straight up bored at your current job? Let’s fix that. A high-End Investment firm is seeking a Client Relationship Specialist. Perks include including above market pay-rates, top-tier health benefits, plenty of work from home flexibility, and other unique perks that their top competitors can’t to provide. We are seeking a highly motivated Client Relationship Specialist to work out of our Highland Park office to provide high-touch client service and dedicated operational support to a team of highly motivated Financial Advisors and their High-Net-Worth individual clients. Responsibilities:<ul><li>Client onboarding, including preparation of new account paperwork and client information-gathering</li><li>Account maintenance, including any account registration and account profile changes</li><li>Asset movement processing, including journals, wire transfers and EFTs</li><li>Assist with quarterly billing and performance reporting</li><li>Client issue resolution</li><li>Gathering tax information for clients and assisting with tax reporting</li><li>Relationship management, including regular client contact</li><li>General administrative functions, including but not limited to:</li><li>Maintaining information in the Client Relationship Management System</li><li>Exception report review</li><li>Preparation of miscellaneous paperwork, such as letters of authorization, check-writing applications, operational documents, etc.</li><li>Communicating with supervisors regarding compliance matters and miscellaneous regulatory inquiries</li><li>Trade execution and trade error resolution, as may be applicable and required</li></ul>

Administrative Coordinator ***THIS IS AN ONSITE POSITION*** If you love building solid customer relationships, this Administrative Coordinator Assistant position via Robert Half, might be for you. This Administrative position is an excellent career opportunity for an articulate, highly-skilled candidate. If you're looking for a long-term contract / temporary to hire engagement, a non traditional start time, and can work in Federal Way, WA this could be the position for you! This position is perfect for candidates looking to work in a dynamic, rapidly-changing environment. Your responsibilities in this role - Welcome and greet new employees to program - Support new employee with digital onboarding - Capture digital signatures - Answer inquiries - Ensure all documents are complete - Field and send out send written business correspondence - Contribute accurate, friendly customer service in a timely fashion - Ability to navigate multiple screens and software's to support intake process - Field and send out send written business correspondence - Contribute accurate, friendly customer service in a timely fashion

Regional Branch Manager Our client is a Credit Union, looking to add a Regional Branch Manager to their location in the Lynn area.The Deposit Services Manager is responsible for overseeing the three branches. In addition, responsible for the back-office processing, such as, ACH processing, Reg E Disputes, and Mortgage Servicing. Key roles also encompass overseeing policies and procedures for OFAC, Bank Secrecy Act and Patriot Act.Ideal candidate will bring 5+ years of applicable experience, managing a team and Credit Union experience is a big plus. In addition, OFAC, BSA and Patriot Act

Partnership Marketing Manager We are looking for an Account Manager to join our non-profit organization based in Atlanta, Georgia, United States. This role involves leading integrated marketing and communication campaigns, managing partnerships, and providing organizational leadership. The Account Manager will also play a crucial role in supervising integrated teams and handling marketing reporting for corporate partnerships. Responsibilities: • Lead annual integrated marketing and communication campaigns to enhance brand leadership. • Oversee internal teams, subject matter experts, external partners, agencies, and vendors to deliver results. • Provide expert marketing counsel to internal and external stakeholders. • Execute recognition plans for partners within annual campaigns to amplify impact. • Fulfill sponsorship contracts and ensure continued support. • Collaborate effectively with internal and external stakeholders, including executives, staff, partners, and youth. • Direct resources and budgets to maximize return on investment. • Lead through complex situations, seeking information and collaboration to achieve results. • Lead integrated teams effectively through influence. • Handle marketing reporting for assigned corporate partnerships.

PC Technician HQ in Boston, other offices in Charlotte, Vegas, San Fran, Atlanta• Growing this year, possibly 10-15 growth roles • Need a Tier 1 support tech to support their office move from their lease is up• Skills needed: hardware set up experience, office move experience, basic IT troubleshooting experience, basic help desk experience• Soft skills: customer service, professionalism, good attitude • Day to Day: unpacking boxes, setting up equipment, setting up workstations, organizing and setting up their tech room, troubleshooting level 1 tickets (monitor not turning on, login issues, webcam isn’t working, setting up peripherals, plugging in equipment) • Job is from May 28-June 14, possibly extension of a week or two• 28th they will work remote and get up to speed• 29th – 14th will take place solely at their new office – 225 Franklin Street. They never really need to go to the old office • Project is in two phases – May 29 – May 31st will be setting up new workstations and unpacking. Next two weeks will be an extra set of hands of IT Tier 1 support tickets • They will not be “moving” the equipment, just unboxing and setting it up• They will be doing some Tier 1 troubleshooting

Administrative Assistant We are providing an opportunity for an experienced Administrative Assistant to join our team in San Francisco, California. In this role, you will be responsible for maintaining our small office environment, managing scheduling for our partners, and ensuring the smooth operation of office functions. This role is particularly suited to individuals with strong organizational and customer service skills. Responsibilities: • Coordinate and manage scheduling and rescheduling for partners based in San Francisco.• Maintain an efficient and flexible scheduling practice to accommodate the dynamic needs of a small office environment. • Oversee the upkeep and cleanliness of conference rooms, including managing refreshments.• Provide support at the reception area, ensuring smooth office operations.• Maintain the office for a small team, ensuring a tidy and productive work environment.• Utilize Microsoft Office Suite to manage schedules, data entry, and email correspondence.• Handle both inbound and outbound calls, demonstrating strong customer service skills.• Manage the scheduling of appointments using scheduling software. • Ensure all tasks are completed with a high level of attention to detail. • Adapt quickly to changing office needs and responsibilities. This role offers a short-term contract employment opportunity. If you are interested in this role, please reach out to Nick Mussman at 415.276.0358.

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